

Small Spark Theory: a marginal gains approach to new business and marketing
Lucy Mann
New business is one of those subjects guaranteed to get a reaction from agency owners everywhere. Many will have a nagging feeling they should be doing a bit more, wonder how other agencies manage to land the accounts they covet, have moments of wild inspiration and energy then falter because the day job just, well gets in the way.
Gunpowder's Lucy Mann has worked in agency new business for over 25 years and has witnessed these scenarios, and many more like them, as an outsourced new business telemarketer, a new business recruitment consultant, in house new business developer, in house head of marketing, and new business mentor across multiple disciplines and agency shapes and sizes.
Regardless of size and discipline, many agencies encounter the same new business challenges, and more and more, the solution is not necessarily an ambitious marketing plan, or expensive sales resource, but instead a forensic application of process and a marginal gains approach to performance improvement.
Gunpowder's podcast, Small Spark Theory™ explores the small changes we can make to our sales and marketing process to achieve better new business results. With contributions from a range of experts, each episode will examine a single element of the process in detail, providing manageable tips for improvement.
Find our more about Gunpowder Consulting, please visit gunpowderconsulting.com
Follow us on Twitter @gunpowdertweets and join the conversation at #smallsparktheory
With thanks to Matthew Syed for audio extract permission.
Host - Lucy Mann
Producer - Isabelle Jarvis
Gunpowder's Lucy Mann has worked in agency new business for over 25 years and has witnessed these scenarios, and many more like them, as an outsourced new business telemarketer, a new business recruitment consultant, in house new business developer, in house head of marketing, and new business mentor across multiple disciplines and agency shapes and sizes.
Regardless of size and discipline, many agencies encounter the same new business challenges, and more and more, the solution is not necessarily an ambitious marketing plan, or expensive sales resource, but instead a forensic application of process and a marginal gains approach to performance improvement.
Gunpowder's podcast, Small Spark Theory™ explores the small changes we can make to our sales and marketing process to achieve better new business results. With contributions from a range of experts, each episode will examine a single element of the process in detail, providing manageable tips for improvement.
Find our more about Gunpowder Consulting, please visit gunpowderconsulting.com
Follow us on Twitter @gunpowdertweets and join the conversation at #smallsparktheory
With thanks to Matthew Syed for audio extract permission.
Host - Lucy Mann
Producer - Isabelle Jarvis
Episodes
Mentioned books

Apr 3, 2017 • 36min
EP4: Agency Growth Planning | Felix Velarde
For agency leaders, managing the day to day business of client and staff needs whilst staying focused on a clear growth trajectory can seem an insurmountable task. Whether you are looking for a high value exit, attempting to break through the turnover ceilings of one, two five or ten million or simply want to avoid the boom and bust revenue rollercoaster, this podcast episode is for you. Agency growth expert Felix Velarde has founded, grown and sold agencies many times over and now works with as a consultant and mentor focusing on strategy-driven growth and agency scaling. In this episode we discuss the need for differentiation, building superstar teams, and power of planning and process. This month's book recommendation is The Four Obsessions of an Extraordinary Executive by Patrick M. Lencioni – as always we'll be giving away a copy – tune in to find out how to win. You can read more about Felix here. Follow us on Twitter @gunpowdertweets and join the conversation at #smallsparktheory

Mar 6, 2017 • 33min
EP3: Communication and Presentation Skills | Catherine Allison | Master The Art.
Sound the new business klaxon! You've got an opportunity to meet the prospect of your dreams. That first meeting, the pitch, the first strategy or creative presentation with any new prospect or client is a huge opportunity to dazzle, yet this last precarious mile of securing the business can so often be derailed by nerves, lack of preparation or simply lack of experience. How do you become an engaging presenter? How can you get rid of pre-pitch nerves? How can you make the very best first impression? In this month's podcast I'll be exploring how we can make marginal gains with our communication and presentation skills with new business supremo and former actress Catherine Allison, founder of Master the Art. You can also be in with a chance to win a copy of Catherine's recommended book: Gravitas: Communicate with Confidence, Influence and Authority by Caroline Goyder You can find out more about Master the Art via the below links: www.mastertheart.co.uk @mastertheartltd

Feb 13, 2017 • 32min
EP2: PR | Tim Duncan | TDC PR
Raising your agency profile works hand in hand with new business lead generation, but with so many (free) social media channels at our disposal, it's easy to overlook the impact of a planned and coordinated PR approach. In this episode I chat with Tim Duncan, founder of TDC PR about his PR successes, tips for getting noticed and published. And there's another competition - we're spoiling you! You can find out more about TDC PR via the below links: www.tdcpr.com @TDCPR http://sodazine.com/ @SODA_ZINE Tim's book choice: Thinking Fast and Slow by Daniel Kahneman Richard Seymour's Ted Talk

Jan 24, 2017 • 30min
Small Spark Theory
New business is one of those subjects guaranteed to get a reaction from agency owners everywhere. Many will have a nagging feeling they should be doing a bit more, wonder how other agencies manage to land the accounts they covet, have moments of wild inspiration and energy then falter because the day job just, well gets in the way. Gunpowder's Lucy Mann has worked in agency new business for over 25 years and has witnessed these scenarios, and many more like them, as an outsourced new business telemarketer, a new business recruitment consultant, in house new business developer, in house head of marketing, and new business mentor across multiple disciplines and agency shapes and sizes. Regardless of size and discipline, many agencies encounter the same new business challenges, and more and more, the solution is not necessarily an ambitious marketing plan, or expensive sales resource, but instead a forensic application of process and a marginal gains approach to performance improvement. Gunpowder's podcast, Small Spark Theory™ explores the small changes we can make to our sales and marketing process to achieve better new business results. With contributions from a range of experts, each episode will examine a single element of the process in detail, providing manageable tips for improvement. Find our more about Gunpowder Consulting, please visit gunpowderconsulting.com Follow us on Twitter @gunpowdertweets and join the conversation at #smallsparktheory Music from Jukedeck - create your own at http://jukedeck.com. With thanks to Matthew Syed for audio extract permission. Host - Lucy Mann Editor - Isabelle Jarvis Producer - Rosanna Miles makemypodcast.space


