Unlocking Greatness with Ryan James Miller

Ryan James Miller
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Oct 22, 2018 • 57min

Exsellence in Emotional Intelligence

By nature, humans are emotional creatures. Even in business, it is impossible to take emotion out of the equation. How you manage your emotions can make or break your professional growth. Kris Macchiarola is an emotional intelligence (EQ) champion who specializes in creating business cultures where team members feel engaged, energized, and motivated. She is a professional coach who focuses in bringing the human factor in an otherwise supposedly emotionless business environment. In this episode of the Exsellence Mindset, Kris discusses the role of emotions in the workplace. She talks about the importance of EQ and IQ and how these affect personal and professional growth as well as overall business culture. Kris also explains how the human mind works, how to manage emotions constructively, and how to set goals. 2:55 – Who is Kris Macchiarola personally and professionally 3:49 – Separating Emotions in Business is Impossible 6:09 – How Kris Championed Emotional Intelligence and Quotient 7:00 – Top Performers and their Emotional and Social Skills 10:44 – Real Hindrances to the Application of Psychology to Professional Development 12:40 – Financial Incentives Relating to EI and EQ 14:49 – How Our Brains are Wired for Safety, Security, and Survival 16:53 – Seeing Your Blind Spots through Other People’s Honest Feedback 18:55 – Triggers to Emotion: A Tale of Two Daughters 23:35 – What Happens When We Assume Bad Intentions 25:43 – Planning Your Conversation: Reducing Emotional Response 27:32 – Definition of Success and How Do You Measure It 31:17 – Kris’s Contract With Herself 32:45 – “It’s maybe the journey isn’t so much about becoming anything. Maybe it’s about unbecoming everything that isn’t really you so you can be who you were meant to be in the first place.” 34:00 – Ripping and Burning Out What’s Not Needed In Your Personal Unwritten Rulebook 36:47 – The Importance of Writing It Down 40:09 – The Disparity Between Inner Truth and the Way You Want to Project 42:14 – The Imposter Syndrome 43:54 – Using Fear, Trusting Others, Being Optimistic, and Grabbing Opportunities 47:55 – Go Ahead and Invest in Your Dreams and Passions 48:40 – Hard Work, Success, and How to Handle Success To get in touch with Kris, use the following contact details: Website: https://kmaccsolutions.com/ Email: kris@kmaccsolutions.com LinkedIn: https://www.linkedincom/in/kris-macchiarol Instagram: @kris_macc18 For more Exsellence Mindset, follow us on Twitter @rjmsalespro and on Facebook https://www.facebook.com/RJMSalesPro/. You can also subscribe to our website at https://ryanjamesmiller.com/The post Exsellence in Emotional Intelligence first appeared on Ryan James Miller.
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Oct 3, 2018 • 56min

Exsellence in Creating an Amazing Client Experience

What you wear speaks a lot about you. Meet Dave Welch, a fashion analyst, chief image officer, and founder of b.spoke Clothing. Wanting to make the world a better place one better-dressed person at a time, he and his team make sure that clients get an awesome experience. His company is not just about selling great-looking garments. In this episode of the Exscellence mindset, Dave provides insights on the importance of looking good so you’ll feel sure and confident about yourself in every situation. He explains their “product of your product” approach, which identifies the core advantage that the customer will be getting if he purchases your product. As an entrepreneur, Dave also emphasizes the importance of both genuine client and team interaction. Finally, Dave shares awesome tips on men’s fashion and branding yourself through the clothes you wear.   2:36 – How does b.spoke Clothing work? 5:55 – The Product of Your Product 9:15 – A Personal Story: How Dave Entered into the Custom Clothing Space 13:32 – The Change of Times 14:15 – Making the World a Better Place One Better-Dressed Man/Woman at a Time 15:30 – Why Cheap Isn’t Always a Good Option 16:46 – Make Your Product an Experience, Not Just a Commodity 21:49 – Of Connections, Self-Image, and Genuineness 25:55 – Why You Should Analyze Client Interaction and Situation 29:11 – Be Genuine With Your Team 32:41 – Take Ownership for Your Mistakes and Learn: It’s More Genuine 37:52 – Tips in Branding Yourself Through Your Wardrobe 44:36 – The Right Fit For You Is Everything 51:12 – The Evolution of “Bespoke” To get in touch with Dave and b.spoke, use the following details: Website: http://bspokestyle.com/ Facebook: https://www.facebook.com/bspokestyle Instagram Profile – @bspokestyle Email: info@bspokestyle.com For more Exsellence Mindset, follow Ryan James Miller on: Facebook – https://www.facebook.com/ExsellenceMindset Instagram – https://www.instagram.com/exsellencemindset/ You can also subscribe to our website at http://exsellencemindset.com/The post Exsellence in Creating an Amazing Client Experience first appeared on Ryan James Miller.
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Sep 25, 2018 • 47min

Exsellence in Real Estate Leadership

Like many successful entrepreneurs, Aaron Zapata started out working for an agency. After 12 years of helping his employer build his business, he realized it was time to follow his own path to success. Using those 12 years of experience as pillars, he established his own real estate firm, Impact Properties. Aaron, together with his team, does not just sell dream homes. Impact Properties also provides mentorship and training for real estate agents that strive to be the best. In this podcast, Aaron shares his knowledge about the challenges of entrepreneurship. He talks about helping others, factors that make a great leader, hope and inspiration, and more. He provides surprising yet enlightening insights to the point that he discourages you from venturing into a business that you’re not passionate about. Finally, he explains the value of a reliable team and reasons why businessmen should have people to critic their actions. Check out this episode of The Exsellence Mindset. 1:00 – Aaron’s Journey: From Agent to Impact Properties Founder 4:25 – Why Establishing A Business of Your Own is The Right Decision 6:21 – Proving to Oneself and Helping Others at the Same Time 8:52 – Handling Disapproval and Dislikes 10:05 – Don’t be Afraid to Decide 13:06 – The Role of Family in Business 22:20 – The Value of a Trusted and Devoted Team 24:42 – In Business, You are Either All In or You are Out 29:12 – Hope vs Inspiration 34:20 – The Need for a Mentor 35:55 – The Culture of Impact Properties 40:09 – Are You Competing With Other People or Yourself? 45:04 – If You’re a Leader, You Have to Grow and Get Better Follow Aaron by clicking on the following links: Podcast: IMPACT Real Estate SUCCESS podcast Email: aaron@aaronzapata.com Web: www.impactprop.com For more Exsellence Mindset, follow Ryan James Miller on: Facebook – https://www.facebook.com/ExsellenceMindset Instagram – https://www.instagram.com/exsellencemindset/ You can also subscribe to our website at http://exsellencemindset.com/The post Exsellence in Real Estate Leadership first appeared on Ryan James Miller.
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Sep 17, 2018 • 31min

Beginning with the end in mind

On this episode of the Exsellence Mindset podcast, I share the fear I have of wasting my life, honesty around that fear, and ways to prevent living in mediocrity by beginning with the end in mind. Experiencing personal tragedy and near-death caused me to reconsider where and how I was spending my time. I sought, I prayed, and eventually it caused huge changes for me. I hope this episode helps you to consider what you are spending your time on and where you are going. Here’s a couple links to things I mentioned: 7 Habits of Highly Effective People – Stephen Covey Good to Great – Jim Collins For more Exsellence Mindset, follow us on Twitter @rjmsalespro and on Facebook @RJMSalesPro. You can also subscribe to our website at www.ryanjamesmiller.comThe post Beginning with the end in mind first appeared on Ryan James Miller.
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Sep 11, 2018 • 54min

Exsellence in Marketing Acceleration

Ubiquitous yet mysterious. Simple yet complicated. Such are the mysteries of sales and marketing, the primary driving force of a business’s survival and growth. In this podcast, entrepreneur Dennis Carlson shares his thoughts about the intricacies of sales and marketing. Being in the insurance and employee benefit industries, Dennis delves deeper into about the disconnect between sales and marketing, measuring success, pride of knowledge, and more. His insights are surely valuable eye-openers for those salesmen and marketers. 3:00 – Dennis’s Responsibility and Agency Leverage 5:15 – The Benefits and Passion of Human Relationship in the Employee Benefits Industry 9:47 – Pride and Pleasure of Having Special Knowledge 14:56 – Explaining the Disconnect Between Marketing and Sales 19:56 – Apathy as an Obstacle in Sales 22:02 – The Quality of Family Life as a Measure of Success in Business 30:26 – Show Up, Commit, and Be Passionate 36:00 – Establish a Business that You’re Passionate About 41:35 – Dennis’s Dad as a Figure of Influence and Inspiration 45:30 – Fear of Unrelentless Growth 48:54 – Just Do Something About It 51:12 – “The Hard Thing About Hard Things” by Ben Horowitz You can check out Dennis using the following links: LinkedIn Profile https://www.linkedin.com/in/denniscarlson/ Email: dc@agencyleverage.com For more Exsellence Mindset, follow us on: Facebook https://www.facebook.com/ExsellenceMindset Instagram – https://www.instagram.com/exsellencemindset/ You can also subscribe to our website at http://exsellencemindset.com/The post Exsellence in Marketing Acceleration first appeared on Ryan James Miller.
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Sep 4, 2018 • 33min

Confidence throughout the sales process

On this episode of The Exsellence Mindset podcast, I provide practical resources and debunk poor belief about having confidence throughout the sales process. This includes picking up the phone, moving the deal along, and closing the sale. The three most important things to building confidence in the sales process are: Be prepared Know your stuff Serve your audience In regard to preparation, I mention my Meeting Prep Tool a few times. You can find it here – RJM Meeting Prep Tool For more Exsellence Mindset, follow us on Twitter @rjmsalespro and on Facebook @RJMSalesPro. You can also subscribe to our website at www.ryanjamesmiller.comThe post Confidence throughout the sales process first appeared on Ryan James Miller.
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Aug 28, 2018 • 43min

Exsellence in the 5 Fs

Sean Kelley started out as a lifesaving firefighter. He has now found another noble calling. He wants to help people acquire their dream homes. Answering to the call, Sean became a mortgage professional to help people achieve the American Dream. In this podcast, Sean shares important insights about being a businessman. He gives emphasis on identifying priorities and parameters to organize how you run your business. Sean also mentions other important aspects such as patience, re-evaluation, and sharing knowledge to attain happiness and success. 2:55 – Entry into the Mortgage Industry 4:30 – Accountability to Oneself 6:20 – Discipline is all about Setting Priorities and Parameters 8:46 – The Five Fs 10:00 – The Role of Friends and Other People in Your Own Happiness and Motivation 15:00 – Mastering Patience is an Important Key to Success in Life and Business 18:00 – The Illusion of Money and Instant Gratification 23:20 – Passing Your Knowledge Forward 26:00 – Evaluating Risk and Worth 30:45 – Greatest Fear 35:28 – The Role of a Supportive Wife 39:22 – When Everything Fails, Re-evaluate 42:05 – The Joy and Value of Learning Sean can be found online by visiting: Website – http://www.cacoastalloans.com/sean-kelley LinkedIn – https://www.linkedin.com/company/california-coastal-loans/ Facebook – https://www.facebook.com/CAcoastalloans Email – sean@cacoastalloans.com For more Exsellence Mindset, follow us on: Facebook https://www.facebook.com/ExsellenceMindset Instagram – https://www.instagram.com/exsellencemindset/ You can also subscribe to our website at http://exsellencemindset.com/The post Exsellence in the 5 Fs first appeared on Ryan James Miller.
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Aug 14, 2018 • 40min

Exsellence in Business, Family, and Fitness

Chad Burleson is a man of many talents. A 37-year-old fitness guru, entrepreneur, devoted husband, and amazing father, he owns The Camp Transformation Center together with his wife Jenn. The Camp focuses on helping people regain control of their physical, mental, and emotional health. In this podcast, Chad shares practical insights into being an entrepreneur. He explains how important family life is and where it fits in business. Chad also mentions the need to invest in yourself and keep moving forward to attain success. 3:35 – The Way to Entrepreneurship 6:00 – Where Does Family Fit in a Successful Business 7:35 – Confidence is All About Being Prepared 9:15 – Of Accountability and Long-Term Goals 10:40 – Business Is All About Helping People 12:35 – Health Is All About Mental, Emotional, and Physical Improvement 14:20 – The Value of Commitment 16:10 – No Quick Fixes or Shortcuts in Accomplishing Goals 23:30 – The Drive to Be a Good Example to People 28:40 – Living in Regret: The Greatest Fear 31:20 – Failure Opens Opportunities 32:45 – The Definition of Exsellence Chad can be found online by visiting: The Camp Transformation Center website: http://www.thecamptc.com/ Instagram – https://www.instagram.com/Chad.TC/ Personal Facebook: https://www.facebook.com/chad.tc.3 For more Exsellence Mindset, follow us on: Facebook https://www.facebook.com/ExsellenceMindset Instagram – https://www.instagram.com/exsellencemindset/ You can also subscribe to our website at http://exsellencemindset.com/The post Exsellence in Business, Family, and Fitness first appeared on Ryan James Miller.
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Aug 9, 2018 • 16min

How should a small business owner incorporate sales into their daily routine?

After some thought and discussion with others, I decided to create some shorter podcast episodes along the way that address questions I get from business owners, entrepreneurs, and sales people as it relates to their pursuit of exsellence and success. These questions vary on everything from sales and marketing to productivity and habits. This week, I received a question through an Instagram story response and the person asked: “How should a small business owner incorporate sales into his/her daily routine?” This is a great question and one I get asked often. In this episode, I provide some relief as well as a few practical tips to “Just Do It!” I hope you enjoy. To participate in future question submissions: Follow me on Instagram at @millerryan78 and @exsellencemindset. Email me at exsellencemindset@ryanjamesmiller.com. And if you haven’t already, subscribe to my podcast on your favorite app here – https://www.blubrry.com/exsellencemindset/The post How should a small business owner incorporate sales into their daily routine? first appeared on Ryan James Miller.
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Jul 31, 2018 • 40min

Achieving a Lean Culture and Habit of Exsellence

Robert Valentino is a Lean Six Sigma consultant and a former US Army Ranger. The experiences, skills, and mindset he acquired during his time in the military are related to Lean Six Sigma. Lean Six Sigma is a life and business approach that involves team effort to improve performance and achieve excellence. In this podcast, Robert discusses the culture in the military and how it applies to life and in business. He believes that servant leadership, perseverance, going beyond your threshold, trust in your team, and adding value are the true keys to achieving success and excellence. 1:00 – How Robert uses Lean Six Sigma to steer businesses and teams to success 4:30 – Robert’s experience as a US Ranger 7:00 – Servant leadership in the military 9:33 – Perseverance inspires others 10:30 – Encouraging others by going beyond your threshold 16:00 – Excellence is a habit 18:30 – The value, requirement, and sacrifice of real teamwork (the story of Sgt. Dwayne Luis) 21:00 – Creating a culture with the mindset of adding value 25:00 – The journey is the success 27:00 – Obstacles are important 31:00 – Do not fear failure 34:00 – On honesty and humility 35:50 – Ray Dalio’s “Principles”   Robert can be found online by visiting: Website – http://www.leancoach.com/ LinkedIn – https://www.linkedin.com/company/leancoachllc/ Facebook – https://www.facebook.com/LSSCoach/ Email – Robert@LeanCoach.com For more Exsellence Mindset, follow us on Twitter @rjmsalespro and on Facebook https://www.facebook.com/RJMSalesPro/. You can also subscribe to our website at https://ryanjamesmiller.com/The post Achieving a Lean Culture and Habit of Exsellence first appeared on Ryan James Miller.

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