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Talking HealthTech

Latest episodes

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Nov 23, 2023 • 18min

396 - Digital enhancement on pharmacy services. Hamish Mackellar, Fluger

In this episode of Talking HealthTech, host Pete is joined by Hamish Mackellar, the founder and owner of Fluger, a corporate health management platform that has expanded its services to include pharmacies. Hamish discusses the evolution of Fluger from coordinating vaccinations in the workplace to providing a comprehensive end-to-end solution for pharmacy management. He highlights the increasing scope of services offered by pharmacists and the need for a flexible platform to manage these services efficiently. The conversation also touches on the importance of patient user experience and data security in the pharmacy setting, and how Fluger partners with Google Cloud for their robust security standards to ensure the protection of patient data.Key Takeaways:🏢 Fluger developed as a corporate health management platform but expanded to serve pharmacies due to the shift of vaccinations from the workplace to pharmacy settings during COVID.👨‍⚕️ Fluger offers a full end-to-end solution for pharmacies, allowing pharmacists to access various services from one platform without disrupting their workflow.📈 The scope of practice for pharmacists is continually expanding, and Fluger enables pharmacists to quickly adapt and incorporate new services into their practice.🌐 Fluger focuses on providing a seamless user experience for patients, including online booking and record management, to ensure a positive experience and improve retention.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.
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Nov 20, 2023 • 30min

395 - Integrated Solutions in Mental Health Care. Denisha Allicock - MTX Group and Bryan Tan - Salesforce

In this episode of Talking HealthTech, host Peter Birch is joined by Denisha Allicock, Public Health Strategist at MTX, and Bryan Tan, Chief Health Officer for Salesforce APAC. They discuss innovative solutions being developed in healthcare technology, particularly in the areas of mental health and integrated behavioural health. They delve into the importance of collaborative partnerships for innovation and the role of technology in connecting healthcare professionals and patients. Key Takeaways:🤝 Collaborative partnerships between healthcare organisations and technology providers are crucial for developing innovative solutions in healthcare.🚀 Salesforce and MTX work together to create innovative healthcare solutions by leveraging the Salesforce platform and bringing in subject matter experts.🔄 Integrated behavioral health involves a multidisciplinary approach, with behavioral health clinicians working alongside physicians to provide comprehensive care for patients.🌐 Telehealth and digital technologies play a significant role in connecting healthcare professionals and enabling a holistic view of patient care.👥 Involving patients in their treatment plans leads to better outcomes and adherence to medication.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus
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Nov 16, 2023 • 14min

394 - The symbiotic relationship of software and hardware in healthcare. Shawn Wigham, HPA

In this episode of Talking HealthTech, host Peter Birch sits down with Shawn Wigham, the Managing Director of HPA, to discuss the evolution of the company and the solutions they provide in the healthcare space. Shawn shares how HPA started as a one-man operation with a credit card, and has grown to have 50 employees across multiple locations in Australia. They also delve into the importance of hardware and software integration in healthcare, as well as the value of partnerships and collaborations in the industry.Key Takeaways:🚀 HPA started as a small operation and has grown significantly over the past 10 years, now employing 50 people across various locations in Australia.🖥️ The company specializes in providing innovative solutions in hardware, such as computers and cards, for the healthcare industry.🔗 The synergy between hardware and software is crucial in creating effective solutions for healthcare facilities.💡 Shawn and his team have identified the need to expand into the software space and have been working with global software providers to bring new solutions to Australia.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.
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Nov 13, 2023 • 20min

393 - The Good, the Bad, and the Ugly of Digital Care Records in Healthcare. Carey Campbell, Orion Health

In this episode of Talking HealthTech, Peter Birch is joined by Carey Campbell, the clinical director for Australia and New Zealand at Orion Health. The discussion delves into the challenges and benefits of transitioning from paper-based healthcare records to seamlessly integrated digital care records in the hospital landscape across Australia and New Zealand. They explore the complexities of implementing electronic medical records and the importance of aligning digital care records with clinical workflows to eliminate workarounds. The conversation also touches on the significance of removing paper from the healthcare system and highlights the potential impact on patient safety and efficient care delivery.Key Takeaways:- Transitioning from paper-based healthcare records to digital care records poses significant challenges due to the specific nature of health information and the complexities of the healthcare system.- Despite the hurdles, the benefits of digital care records are numerous, including improved accessibility, seamless sharing of information, and enhanced patient care.- The implementation of electronic patient records requires perseverance, clinician engagement, and a mindset geared towards long-term benefits, as it involves a significant shift in workflows and processes.- The use of mobile devices for accessing patient information provides flexibility and convenience for healthcare professionals, leading to higher levels of utilization and improving clinical efficiency.- Addressing concerns around data security and privacy, as well as building a culture of trust among clinicians and patients, are critical in the successful adoption of digital care records in healthcare settings.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus
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Nov 9, 2023 • 24min

392 - Unlocking the Digital Front Door in Healthcare. Nicole Nixon, Five Faces

In this episode of Talking HealthTech, host Nathan Moore talks with Nicole Nixon, CEO of Five Faces. They discuss Nicole's diverse background in the Royal Australian Air Force, entertainment, manufacturing, and business turnaround, and how these experiences have shaped her approach to leading Five Faces. They also delve into the concept of the digital front door in healthcare and how it improves patient access to care. Nicole shares insights on how Five Faces managed the shift to focus on patient experience during the COVID-19 pandemic and the role of technology in facilitating this change. They also explore why the healthcare industry is increasingly embracing digital technologies and the driving factors behind this trend.Key Takeaways:💼 Nicole's diverse background in various industries, including the Air Force, entertainment, and business turnaround, has shaped her approach to leadership in the healthcare industry. 📱 The digital front door in healthcare refers to how patients access their healthcare digitally, simplifying processes such as appointment scheduling and enabling virtual appointments.🚀 Five Faces made a pivotal shift to focus on patient experience during the COVID-19 pandemic, and technology played a crucial role in facilitating the successful adoption of these changes.🏥 The healthcare industry is increasingly willing to embrace digital technologies due to changing consumer expectations, the need to improve patient engagement, and the desire to reduce administrative burdens on clinicians and nurses.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.
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Nov 6, 2023 • 23min

391 - Real connections: Why managing medications for the elderly needs more than just going digital. Phil Offer, BESTMED

In this episode of Talking HealthTech, host Sophie Turner sits down with Phil Offer, CEO of BestMed, to discuss the power of connection in healthcare. BestMed is a leading medication management system that connects aged care, pharmacies, and doctors, aiming to improve patient safety and efficiency. Phil shares insights into the challenges faced in aged care, the importance of electronic medication management systems, and the process of implementing such systems across multiple facilities.Key Takeaways:• BestMed's software showcases the power of connection by bridging the gap between aged care, pharmacies, and doctors.• Medication errors in aged care are a significant problem, with a high number of complaints to the Royal Commission. Implementing electronic medication management software can help address these issues.• The biggest challenge in implementing medication management systems is the seismic change in regulations and the need to prioritise various aspects of aged care.• The electronic national residential medication chart (ENRMC) is a part of BestMed's solution and helps reduce the risk of data duplication and errors in medication administration.• Successful implementation of the ENRMC requires coordination and buy-in from all stakeholders, including GPs, pharmacies, and residential facilities.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.
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Nov 2, 2023 • 30min

390 - Moving the needle on healthcare through the use of data. Antony Ugoni, Think and Grow

In this episode of Talking HealthTech, host Sophie Turner interviews Antony Ugoni, an expert in mathematics, statistics, and data science from Think & Grow. Antony shares his insights on the importance of mathematical capability in all industries, and the shortage of skilled mathematicians who can effectively analyse the abundant data available in today's digital era. He also discusses his work in healthcare and shares valuable perspectives on transforming the healthcare system to prioritise faster patient journeys and better health outcomes. Antony's experiences in various sectors, such as fraud analytics and customer analytics, provide a unique lens through which to explore the intersection of mathematics and healthtech.Key Takeaways:- The importance of mathematical capability in leveraging the vast amounts of data available in the healthcare industry.- The need for more skilled mathematicians and data scientists to analyse and interpret this data effectively.- The potential benefits of transforming the healthcare system to prioritise faster patient journeys and improved health outcomes.- The application of mathematics in various healthcare scenarios, including predicting conditions, optimising ad placement, and matching organ donors.- The challenges of disconnected data in healthcare and the potential benefits of centralised information access.- 41:20: The importance of allocating resources to education and the environment.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.
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Oct 30, 2023 • 39min

389 - Impacting health care through AI Adaptive learning; a global perspective. Dr Marc Berg, Area9 Lyceum

In this episode of Talking HealthTech, host Ruby Hartley is joined by guest Marc Berg, a healthcare education expert and business development professional at Area 9 Lyceum. They delve into the world of adaptive learning and discuss its benefits for healthcare professionals and organisations. From the creation of adaptive learning courses to the impact on patient outcomes, Marc shares valuable insights and practical strategies for implementing adaptive learning in the healthcare industry.Key Takeaways:An adaptive learning course offered by Area 9 equips students with the skills to create their own adaptive learning courses, benefiting both smaller and larger organisations.Area 9's unique biologic approach to adaptive learning, as opposed to inferential hardwired methods, allows for more personalised and effective learning experiences.Area 9's adaptive learning software, used by prestigious institutions such as the New England Journal of Medicine and the American Heart Association, has revolutionised medical education and professional development.Marc emphasises the importance of connecting adaptive learning to improved patient outcomes, and envisions a future where adaptive learning is integrated into medical conferences and organisational training programs.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus
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Oct 26, 2023 • 16min

388 - The way of the future for timely access to mental health support. Dr Vishnu Gopalan, Hola Health

In this episode of Talking Health Tech, host Sophie Turner is joined by Dr Vishnu Gopalan, a general practitioner and the founder of Hola Health. Dr Gopalan shares his journey from being a GP to creating Hola Health, a telehealth platform that aims to make healthcare more accessible and affordable for all people. He talks about the challenges in accessing healthcare, the unique features of Hola Health, and their focus on providing mental health services. Key Takeaways:- Hola Health is a telehealth platform that offers on-demand consultations with doctors within 10 minutes, making healthcare more accessible for all.- The platform also provides medicine delivery services, ensuring a complete end-to-end solution for patients.- Hola Health has been able to connect patients with GPs quickly by utilising the free time of doctors, such as lunch breaks or after work hours.- The platform aims to make mental health services more accessible and less daunting by providing timely consultations and facilitating appointments with psychologists.- The average wait time for a Hola Health consultation is only 5 minutes and 23 seconds, improving efficiency and access to care.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.
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Oct 23, 2023 • 20min

387 - Suite, suite data - conversations from VALDCON 2023

In this episode of Talking HealthTech recorded at VALDCON 2023, host Peter Birch speaks with Karl Goodman from Athletes Authority and Shaun Palmer, a physical therapist and VALD team member from the U.S. They discuss the integration of technology in healthcare, particularly in improving athletes' performance metrics and streamlining the rehabilitation process. They also delve into the importance of leveraging metrics and data for effective patient treatment.Key Takeaways:📈 Technology plays a crucial role in tracking progress and facilitating the rehabilitation process for athletes.📊 Data visualization is essential for athletes to gauge progress and maintain engagement.💲Integrating technology into healthcare can create monetization opportunities and differentiate services.💡A comprehensive initial consultation, involving athletic profiling and baseline data collection, can increase the perceived value and price of the service.🏥 The integration of technology can contribute to the top line of a clinic's profit and enable sustainable growth.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.

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