

Consumer VC: Venture Capital I B2C Startups I Commerce | Early-Stage Investing I Brands | Technology
Mike Gelb
Consumer VC takes a look into early-stage consumer investing and venture capital. If you are interested in learning about consumer trends, have a b2c business and interested in learning about the fundraising process at the early stage, you have come to the right place.Mike interviews some of the top venture capitalists in the world that focus on B2C and consumer type companies or have a deep track record investing in these categories such as marketplaces, SaaS, social, CPG and non-tech subscription.Mike also interviews founders that are building some of the most disruptive consumer facing companies in the world. The conversation usually includes the insight the founder discovered, fundraising strategy, and the pitch.This podcast also includes bonus episodes. Each bonus episode dives into a particular subject that might not have to due with the fundraise or venture capital, but still would be helpful to founders. For example, a bonus episode on brand strategy or how to construct a board of directors. All bonus episodes will be clearly labeled.For all episodes, please visit www.theconsumervc.com. For updates, you can follow @mikegelb on Twitter.
Episodes
Mentioned books

Aug 9, 2022 • 34min
Susan Lin (Felix) - What consumer-driven means, what are real competitive advantages for companies, and why Felix raised $600 million
Thank you Oksana Stowe for the introduction to our guest today, Susan Lin. Susan is a Partner at Felix Capital. Felix Capital is one of the premier consumer investors based in the UK. Some of their investments include Goop, Oatly, Peloton, Seller X. We discuss what consumer-driven means and how that’s even spilled over to B2B, difference when scaling a european company vs. U.S., what are real competitive advantages for companies, and why Felix recently raised $600 million
What was your attraction to entrepreneurship and venture capital?
How do you think about investing in consumer-driven companies today?
What do you think about
How do you spend your time? Do you have a thesis?
Congratulations on raising $600m! We’ve seen this trend in consumer that as funds get larger and larger, investing in consumer brands becomes less of a focus. Will this be the case with Felix?
Why did you decide to join Felix Capital?
What’s different about the European venture ecosystem vs. U.S.?
What are your thoughts on the fundraising market of today?
Where are some of the trends and opportunities you’re seeing in Europe?
What do you make of this current market?
What’s one thing you would change about VC?
What’s one book that has inspired you personally and one that inspired you professionally?When breath becomes air
What’s the best piece of advice that you’ve received?Authentic self

Aug 4, 2022 • 31min
Ollie Forsyth (Antler) - The New Creator Economy, Web3 and what social platforms are most vulnerable right now
Our guest today is Ollie Forsyth, Global Community Manager and Investor at Antler. The global venture capital firm enabling and investing in the world's most exceptional people from the earliest stages. Ollie recently published a piece called “The New Creator Economy: A guide on Web3 creator platforms”. We focus our conversation on his learnings while researching this paper and as you can imagine the future of the creator economy and Web3.

Aug 2, 2022 • 31min
Mike Asem (M25) - Why the midwest the perfect place to launch and invest in consumer startups, diversity report insights and creating a VC board game
Our guest today is Mike Asem, General Partner of M25. M25 is an early-stage venture firm based in Chicago, investing solely in companies headquartered in the Midwest. We discuss what movie got intrigued by venture capital, what’s misunderstood about investing in the midwest and the consumer landscape in that region, and his learnings since publishing M25 diversity report. Without further ado, here’s Mike
What was your attraction to entrepreneurship and venture capital?
How did you found M25? What’s your thesis?Was in the nano space
Purdue research foundation
Worked with portfolio companies
Angel portfolio
Established yourself as a former
Many tech VCs have steered clear from investing in consumer brands. Why do you still think there’s an opportunity?
What makes a consumer brand interesting to you?
How do you approach looking at consumer trends and trying to understand consumer behavior?
We talk about brands that are venture-backed have to appeal to the masses and not just the top 1%. How do you measure that when you’re in due diligence?If it plays in Peoria
Lori Coulter - Summersalt
M25 releases a diversity report. Can you explain the origins of how this began and what it includes?
What’s your outlook as well for Chicago as a venture ecosystem and the midwest?
What’s your thesis around consumer healthcare?
Why did you decide to create Unicorn to the Moon?
What’s one thing you would change about venture capital?
What’s one book that’s inspired you personally and one book that’s inspired you professionally?Eboys - Benchmarks early days

Jul 26, 2022 • 36min
Jeff Nobbs (Zero Acre Farms) - How he's changing cooking oil for the better
On today’s episode we’re talking about cooking oils. Thank you Craig Shapiro for the introduction to our guest today is Jeff Nobbs, who is the founder and CEO of Zero Acre Farms. Zero Acre Farms is on a mission to remove destructive vegetable oils from the food system. Zero Acre Farms is an oil that’s instead made from fermentation.
Some of the questions I ask him:
When did you start to care about health and the science of nutrition?
You’ve started quite a few businesses before and you’ve been very successful. When did you start thinking about alternatives to vegetable oil?
What is the origin of vegetable oil?
How did you land on microorganisms and fermentation? What were other processes you were considering? Can you walk us through the process?
What’s been the challenging part on the R&D side? How do you think about your competitive advantage?
Why did you choose to raise $37 million? How were you able to raise it? What resonated with investors? What’s the most expensive part to Zero Acre Farms? Have you seen tech investors shift away from investing in CPG or only in CPG where there isn’t product innovation?
How do you approach the price point? With innovation comes a premium. How do you think about premium pricing vs. maximum impact?
There’s kind of a bifurcation within better for you products – do you value products that are better for the planet or products that are better for your body, It’s hard to create products that can fill both those requirements. How do you think about it since you’ve been an entrepreneur within health and wellness for a long time?
What were some of your lessons learned since you started a CPG brand before and a restaurant before that has impacted how you think and operate Zero Acre Farms?
What’s the company you most admire (Craig Shapiro asked this question)? How do they impact you?
What is the vision for Zero Acre Farms? What will be the most challenging to fulfill that vision?
What’s one book that has inspired you personally and one book that’s inspired you professionally?The Three-Body Problem
Think and Grow Rich
The History of the World
What’s the biggest piece of advice to founders?

Jul 21, 2022 • 44min
Mark Achler (MATH Venture Partners) - How to Exit Right
My guest today is Mark Achler, who is a serial entrepreneur and Managing Partner at MATH Venture Partners. Recently he published his book that he co-wrote with Mert Iseri called Exit Right. which is about how to position and think about a successful exit way before it happens. So on this episode, we discuss how to Exit Right.
What were your biggest learnings from those interviews in “Exit Right”
Trust - we wish CEOs would come to us before
Is there misalignment between VCs and founder/CEO
How should you go about picking the right investors?
Seems like there’s kind of a one way street when it comes to acquisitions with VCs and founders. It’s ok if the VC thinks about it and as it analyzes investing in certain companies, what an exit could look like, but founders aren’t allowed to talk about it or bring it up at all when they pitch because it means they “aren’t focusing on the growth of the business”. Do you both think there is a disconnect and a certain awkwardness that exists in these discussions?
When should founders start to think about building relationships with corporate development teams?
What were your learnings after you conducted these interviews and conduct this research project?
In the FAIR framework, you emphasize how culture and values are critical for success. But it’s hard to know if the culture is the right culture for the team. How do you suggest founders understand the culture of the potential acquirer?
On the fit question, what do you think about culture? How do decisions get made? What are your values? Is there a place where you want to live?
Waterfall distribution - how much money goes through which share of class
Should founders accept money from corporate VCs?
We also talk about being aligned with your VCs. Of course, VCs are looking at a particular exit horizon. It could range from 5-10 years. Of course, it’s hard to know how the company is going to pan out and when you should start shopping for exits when it makes sense. How do you make sure you have alignment as a founder when you’re approaching VCs?
How do you make sure it’s not a phishing expedition?
I had on a founder who was building the business for acquisition and what that meant to him was growth at all costs, but it didn’t happen and he had to pivot to make the business sustainable and profitable. When you do build relationships with corporate development, should that impact how you build your business?
What are ways founders can ensure they aren’t going on a fishing expedition?
What are common mistakes founders make in the diligence process?
What’s one book that has inspired each of you personally and professionally?
What’s one piece of advice that you have for founders?

Jul 19, 2022 • 34min
Justine Palefsky (Kindred) - How she created a travel community that led to a house swapping platform, how to construct a marketplace where your supply equals your demand, and approach to monetization
Our guest today is Justine Palefsky, Co-founder and CEO of Kindred. Kindred is the trusted home swapping network and harnesses the power of community to allow you to travel more for less. We discuss the opportunity within travel and house swapping and how to construct a marketplace where one unit of supply equals one unit of demand
What is Kindred?
How did you both meet?
Did you both always have the intention of founding a business?
When was the aha moment that led to Kindred?
How is Kindred different from other home swapping sites?
What was your first test to test this theory that people would be open to a house-swapping community?
Why did you think you both would make good co-founders for this business?
How did you first construct Kindred? It started off as a private Instagram group, right?What did you learn from that experience?
How did you think about the marketplace dynamics in this type of business?
How did you decide how to monetize since this is actually quite a complex business?
Once you’re part of this private community, how do you incentivize people to actually house swap?
Monetization. How did you approach?
How did you approach fundraising?
What are typical demographics?
How do you approach customer acquisition?
What was your approach to fundraising?When did you begin fundraising?
What were the biggest reasons for passing?
What did investors like the most about this business?
Now that the world is beginning to open back up, how do you think about change in consumer behavior and scale?Were people doing house swaps during the height of the pandemic?
What’s one thing you would change about fundraising?
What’s one book that inspired each of you personally and one book that inspired each of you professionally?Undaunted Courage by Lewis and Clark
The Courage to be Disliked
What’s the best piece of advice you’ve received?

Jul 14, 2022 • 53min
Juan Pablo Cappello (Nue Life) - Ketamine and psychedelic therapy, what’s wrong with current healthcare incentives, and picking the right investment partners
Our guest today is Juan Pablo Cappello, founder of Nue Life. Nue Life is a mental wellness company that offers in-home ketamine therapy. This was a fascinating conversation about where our current healthcare system has failed us with the wrong incentive structure, new alternative therapies, his own mission and inspiration, and what the goal is for Nue Life.
Some of the questions I ask Juan Pablo:
When were you first exposed psychedelics and ketamine?
What inspired you to found Nue Life?
How did you develop a program?
What are some of the regulation speed bumps that you’ve had to go through in order to launch?
What’s the business model? How much do you charge? How long is the program?
What was your approach to acquiring new customers?
Do you see your customers going through your program multiple times / on going or is it a quest to always bring on new customers?
What’s been your approach to scale?
What’s been your approach to raising money?
Shat was your attraction to entrepreneurship?
What were your learnings from starting Patagon, the first online bank in LatAm?
What’s one thing you would change about venture capital?
What’s one thing that’s misunderstood about psychedelics?
What’s one book that inspired you personally and one book that inspired you professionally?
What’s the best piece of advice that you’ve received?

Jul 12, 2022 • 37min
Luke Vernon (Ridgeline Ventures) - Why family offices are great investment partners for brands, investment timelines and do brands need product innovation to succeed?
My guest today is Luke Vernon, Managing Partner of Ridgeline Ventures. Ridgeline Ventures is an independent investment group that provides founders and brands a unique alternative to traditional investment firms. Some of their investments include Cotopaxi, Bobo’s, OROS, and Pro’s Closet. Previously he was the CEO of Eco products, which he grew from $1mm to $80mm. We discuss his learnings as an operator, why he invests in consumer brands where other investor interest has softened, the benefits of being a family office and how he thinks about investment timelines.
What were three of your biggest learnings growing Eco Products from $1mm to $80mm?
Since you also started Luke’s Circle and helps companies find talent, what is the key to hiring the right people?
After Eco Products sold, what eventually got you thinking of becoming an investor?
How did Ridgeline Ventures form?
Why doesn’t Ridgeline take outside capital?
There’s been alot of funds that have pivoted or moved away from investing in consumer brands. What are the opportunities that you’re focused on?
What’s your due diligence process?
Pricing strategy in each channel
How to scale the operations of the business
How long does it take to scale?
Food manufacturing
Self manufacturing
Great vehicles to finance CAPEX
What were some of your learnings during COVID?
How can a board provide value to a company?
What’s one thing you think is overlooked when investing in consumer businesses?
What’s one book that inspired you personally and one book that inspired you professionally?Endurance by Ernest Jackelin
Blue Ocean Strategy
What’s the best piece of advice that you’ve received?

Jul 8, 2022 • 28min
Joe Spector (Dutch) - How he’s changing the pet industry and how his approach to fundraising has evolved
Our guest today is Joe Spector, Founder & CEO of Dutch. Dutch is the online vet care when you need it. Previously Joe was one of the founders of hims & hers. We discuss the opportunity he saw within pet insurance and care, how his approach to fundraising is different than hims & hers, why he wants to change the incentive structure within the vet industry.
Why did you decide to leave hims & hers?
What was the aha moment that led to Dutch?
What was the opportunity that you saw?
Why did you decide to focus on telehealth for pets?
What is the major pain point for pet owners?
Can you lay out for us the value chain for healthcare for pets? How are the regulatory requirements different from healthcare for humans?
How did you approach raising capital?
In the early days, they have to be good at multiple things
What was the first problem you wanted to solve?
How did you approach distribution and sales?
Paying vets $80 an hour
Hims & Hers raised money every 90 days and raised lots of money. How do you approach fundraising and the capital structure of Dutch?What was it like fundraising during COVID?
Don’t use a recruiter
There was a substantial increase in pet ownership during COVID and telemedicine was more widely adopted as a whole during this period. How was Dutch affected? Did you grow faster than you expect?
Since only 2% of pet owners have insurance, how do you approach consumer education?
How do you think about the incentives for vets - they make money off selling the drugs, so they would want to recommend more drugs for your pet - and what is Dutch doing to create better alignment with the vet and the pet owner/pet?

Jul 5, 2022 • 39min
Brian O’Malley (Forerunner Ventures) - How he’s investing in the empowerment economy, the evolution of consumer venture capital and raising $1 billion fund
Our guest today is Brian O’Malley, Partner at Forerunner. Forerunner is one of the top consumer venture capital firms that tirelessly champions founders who deliver the innovation they demand. Some of Brian’s investments include Sunday, Canal and Dumpling. Recently they raised $1 billion for Fund 6. We discuss how Forerunner’s thesis has evolved over the past few years, what is the empowerment economy, and current valuation and venture climate today.
We discuss:
How do you define investing in consumer today?
It seems as though Forerunner’s thesis has evolved from only investing in pure consumer companies to ecommerce enablement/B2B, along with other funds that primarily focus on consumer. Can you talk about why the transition?Is part of the reason why because it’s harder than before to pick brands that could generate great returns?
What is the empowerment economy?
In your article “Empowering Main Street”, you mention how OpenTable and Yelp achieved massive local market share, but they weren’t embraced. What do you mean by that and how do identify if a company you’re looking at is being embraced? Partnering up with their customers
Did COVID at all change your thesis when it came the your empowering economy thesis?
When you’re looking at empowering SMBs or bringing them online, when does a white label option make sense vs. a standalone application?
I certainly understand the push for consumers wanting to shop local, but isn’t partly what killed local stores that they couldn’t compete on price with the Walmarts / Targets? How do you think about consumer price sensitivity?
When you and your conduct your consumer insights research, how do you make sure there’s alignment with what people say and how they act?
Where customer
What are some of the differences between investing and evaluating a business where an SMB is the customer rather than the customer?
How do you also think about the current venture landscape when it comes to valuations?
There’s been a lot of chatter about some of the more high-profile companies folding and there’s been a debate about who is responsible - could the board have guided the CEO to cut burn for example. After you invest, what do you think about a board’s role and board construction?
What’s one thing you would change about VC?
What’s one book that has inspired you personally and one book that has inspired you professionally?The Wright Brothers book
Shoedog by Phil Knight
What’s the best piece of advice that you’ve received?