Remarkable Retail

We are excited to release a series of bonus episodes recorded live in Las Vegas at the recently completed GroceryShop 2022 conference.Our first special guest is Deb Weinswig, founder and CEO of Coresight Research, and we challenge you to find a podcast episode that delivers more insight per minute.We break from our usual form to get Deb's 5 hot-takes on 5 hot topics, including the future of live-streaming, the retail technology she's most excited about, separating the hype from hope in retail innovation, her most interesting take aways from GroceryShop, and what will it take for China to bounce back. Coresight's 10 10 event:  https://1010shoppingfestival.com/register-for-1010/About DeborahDeborah Weinswig is the founder and CEO of Coresight Research. Between 2014 to early 2018, Deborah served as Managing Director of Fung Global Retail and Technology (FGRT), the think tank of Fung Group. Previously, she was Managing Director and Head of the Global Staples & Consumer Discretionary team at Citi Research.Deborah was ranked the #1 analyst by Institutional Investor for 10 years in a row. She was named one of the Top 50 Retail Influencers by Vend in both 2016 and 2017, and received the Asia Retail Congress’s Retail Leadership Award in 2016. She was also recognized by LinkedIn as a top Voice in Retail in 2017 and 2018.She serves on the board of directors for Goodwill Industries New York/New Jersey, GUESS?, Inc., Kiabi, Street Soccer USA and Xcel Brands, Inc. Deborah is on the advisory board of the World Retail Congress as well as several accelerators.Deborah is a Certified Public Accountant and holds an MBA from the University of Chicago.About UsSteve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!  About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 

Tim Simmons, Chief Product Officer of Sam's Club, discusses Walmart and Sam's Club's innovation process, including embedding a culture of experimentation, design thinking, and agile methodology. They also explore the concepts of 'The 5 Why's' and 'low fidelity prototyping.' The podcast also covers the latest retail news, including holiday hiring plans and JC Penney's turnaround plans. Tim shares insights on Sam's Club's product management and operations transformation, as well as their focus on improving member experience and convenience through initiatives like Scan and Go and last mile access.

"The first rule of Retail Fight Club is to tell everybody about Retail Fight Club."- Michael LeBlancThis week we debut a new segment: Retail Fight Club, where we debate a contentious issue that just about everyone in retail is talking about. Ethan Chernovsky, Placer.ai's VP of Marketing returns to the pod and steps into the ring with Steve for our inaugural episode to present opposing view points on the likelihood of Kohl's mounting a meaningful return to its former glory. Will their bold set of strategic initiatives be on target, or merely amount to a slightly better version of mediocre?But first we give our hot-takes on the week's retail news, including the latest read on inflation and US monthly retail sales. We also weigh in on recessionary declarations from FedEx, the World Bank and RH's CEO Gary Friedman, before reviewing new sales projections for the holiday season. Then it's Yeezy come, Yeezy go as the artist formerly known as Kanye West and the Gap part ways. We also revisit the Wobbly Unicorn Corner to discuss the train wreck that is Rent the Runway, before briefly touching on an interesting merger of digitally native brands and an apparent change of heart when it comes to Walmart as an interesting distribution partner. We end on an inspiring note, discussing the big news that Patagonia's founder is giving away the company to support action on the climate crisis.Photo by Attentie Attentie on UnsplashCNBC Kanye West, who goes by Ye, interview. Fight Club | 20th Anniversary | 20th Century FOX About EthanEthan Chernofsky is the VP of Marketing at Placer.ai. Previously, Ethan was the VP of Marketing at Orbs. Ethan holds an MSc in International Relations from the London School of Economics and Political Science.About UsSteve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel! About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 

We're back with Part 2 of our provocative interview with Steven Pressfield, acclaimed screenplay writer (The Legend of Bagger Vance, among others) and bestselling author of fiction (A Man at Arms, Gates of Fire), as well as several ground-breaking non-fiction works on unlocking our creative potential, including the classic The War of Art, which has sold over 1 million copies worldwideAfter unpacking how the mythical force of "Resistance" is the dragon we need to slay, we go deeper into what it means to "turn pro" and why it is the key to doing the work we are meant to do. Then we discuss Steve's latest best-seller Put Your Ass Where Your Heart Wants to Be, and learn how his frank and pragmatic advice can be put into action. We close by digging into how to use humility to drive truly remarkable outcomes.But first we start off with a quick update on Steve's South American trip, as well as his exotic ventures to the jungle that is Dallas' Northpark Mall to check on the state of markdowns. Then we move into our hot-takes on the latest retail news, including what to make of Target's decision to change its mandatory retirement change to keep CEO Brian Cornell a bit longer. And while Brian is staying put, we wish ace retail reporter Lauren Thomas happy trails as she departs CNBC for a new adventure. Catch her episode with us here. Lastly, we discuss Amazon's retrenchment and re-working of its fulfillment strategy. ***************************************************************************Last chance to use our GroceryShop discount offer:Valid for Retailers and Brands only, use code RBR1950  to access our special rate / ticket price is $US1950.  Offer code expires 9/22/22.Oprah's Super Soul ConversationsUnlocking Your Creative Genius with Steven PressfieldCheck out Steven Pressfield's work, including The War of Art, Turning Pro, Nobody Wants to Read Your Sh*t, Put Your Ass Where Your Heart Wants to Be, and more here.About UsSteven Pressfield Steven Pressfield is the author of The War of Art which has sold over a millions copies globally and been translated into multiple languages. He is a master of historical fiction with Gates of Fire being on the required reading list at West Point and the the recommended reading list of the Joint Chiefs. His other books include A Man at Arms, Turning Pro, Do the Work, The Artist's Journey, Tides of War, The Legend of Bagger Vance, Last of the Amazons, Virtues of War, The Afghan Campaign, Killing Rommel, The Profession, The Lion's Gate, The Warrior Ethos, The Authentic Swing, An American Jew, Nobody Wants to Read Your Sh*t, and The Knowledge.His debut novel, The Legend of Bagger Vance was over 30 years in the making. He hasn't stopped writing since.Steve lives and writes in California. You can following him on IG @steven_pressfield. Sign up for his weekly writing newsletter at stevenpressfield.com "It is one thing to study war, and another to live the warrior's life." Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel! About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 

"The more important a project is to the evolution of your soul, the more Resistance you'll feel to it."Our guest this week is Steven Pressfield, acclaimed screenplay writer (The Legend of Bagger Vance, among others), bestselling fiction author (A Man at Arms, Gates of Fire) and, as you'll learn, a "servant to the Muse." But he's joining us to discuss his breakthrough efforts to help people walk through their fear to create and deliver their best work.In Part 1 of our two part interview we dig into Steve's ground-breaking book The War of Art to unpack the concept of Resistance--the almost mythical, but very real and pernicious, force that fights our desire to innovate and bring our new ideas to the world. In his trademark engaging and to the point style, Steve lays out how to overcome our self-doubt and self-sabotage to breakthrough ways we get stuck.  But first we give our hot-takes on the latest retail news, including a quick review of what earnings from Gap, Nordstrom, Macy's, and others suggest about the balance of the year. Spoiler alert: lots of markdowns. Bed, Bath & Beyond also announced (yet another) turnaround plan, which is long on cost cutting but falls short on what really ails them. And no episode is complete without a trip to the Wobbly Unicorn Corner where we unpack news from Klarna, TheRealReal and Peloton. GroceryShop discount offer:Valid for Retailers and Brands only, use code RBR1950  to access our special rate / ticket price is $US1950.  Offer code expires 9/22/22.Oprah's Super Soul ConversationsUnlocking Your Creative Genius with Steven PressfieldPast podcast episodes referenced:The Customer is the Channel with Tractor Supply's Rob MillsWhy Does It Take a Crisis for Retailers to Innovate? About UsSteven Pressfield Steven Pressfield is the author of The War of Art which has sold over a millions copies globally and been translated into multiple languages. He is a master of historical fiction with Gates of Fire being on the required reading list at West Point and the the recommended reading list of the Joint Chiefs. His other books include A Man at Arms, Turning Pro, Do the Work, The Artist's Journey, Tides of War, The Legend of Bagger Vance, Last of the Amazons, Virtues of War, The Afghan Campaign, Killing Rommel, The Profession, The Lion's Gate, The Warrior Ethos, The Authentic Swing, An American Jew, Nobody Wants to Read Your Sh*t, and The Knowledge.His debut novel, The Legend of Bagger Vance was over 30 years in the making. He hasn't stopped writing since.Steve lives and writes in California. You can following him on IG @steven_pressfield. Sign up for his weekly writing newsletter at stevenpressfield.com "It is one thing to study war, and another to live the warrior's life." Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel! About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 

“The problem is, you think you have time.”- Carlos Castaneda, Journey to IxtlanThis week we present our first ever encore episode.We open the vault to extract a seminal recording from our first season, released in the fall of 2020, where we discuss some of the key concepts from Steve's best-selling book Remarkable Retail: How to Win & Keep Customers in the Age of Disruption. In a wide-ranging conversation we explore the key factors that have created the great retail bifurcation, the collapse of the middle and why choosing to be remarkable is increasingly the only choice.We start by unpacking why it's probably later than you think, the importance of understanding the difference between table stakes and differentiators, the challenge of slow motion crises, and more!  In the second part of the episode, we lay out the strategic choices companies are compelled to make, the importance of decisively picking a lane and why it's so critical to choose remarkable. Then it's a quick overview of Steve's "8 Essentials of Remarkable Retail" framework. We also discuss how to best apply the framework and prioritize turning ideas into action and reveal our gift of prophecy by warning about the excessive valuations of digitally native brands.Thanks to our presenting sponsor, MarketDial!GroceryShop discount offer:Valid for Retailers and Brands only, use code RBR1950  to access our special rate / ticket price is $US1950.  Offer code  expires 9/22/22.About UsSteve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel! About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 

This week we ask the question: can small stores save department stores? And do they, in fact, need saving? Despite the suggestion that the department stores may be rebounding, it is looking more like a dead-cat bounce. In response to decades long declines, Macy's and Kohl's are placing big bets on rolling out smaller stores as a way to revitalize market share growth. We dig into how we got here, why most departments stores have engaged in timid transformations, where we're going and what needs to happen to make a small store strategy work. We also explore Nordstrom's "Local" format strategy and whether a hub and spoke go-to-market strategy may be the way forward. But first we open up with the retail news that caught our attention this week, including our take on what to make of last week's monthly retail sales data and a slew of earnings reports. As we heard from Walmart, TJX, Kohl's and others the vexing question is how they got stuck with so much inventory and what Target smart to take a big hit this past quarter. Then we discuss the new buy online pick up on floor initiative from Yeezy at the Gap, before dipping into a Business Insider story (pay wall) on Amazon's reboot of its physical store strategy. We close with a visit to the Wobbly Unicorn Corner as "disruptor brands" largely continue to underwhelm.Thanks to our presenting sponsor, MarketDial!GroceryShop discount offer:Valid for Retailers and Brands only, use code RBR1950  to access our special rate / ticket price is $US1950.  Offer code  expires 9/22/22.Past podcast episodes of note:Honey, I Shrunk the StoresAmazon and the Fault in Their StoresThe Mall is Dead (Long Live the Mall)Blow It Up? It's Time for The Great Reconfiguration About UsSteve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel! About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 

Our guest this week is Alexandra Lange, famed architecture and design critic, and author of the brand new best-seller Meet Me by the Fountain: An Inside History of the Mall. In a wide-ranging interview we get Alexandra's perspectives on the history and cultural significant of shopping malls. We dig into the fascinating story of Victor Gruen and how his design ideas shaped the evolution of regional malls for decades. Then we explore how malls began to lose their relevance, particularly as department stores increasingly found themselves stuck in the boring middle. Lastly wonder what's next for malls and what it might take for them to have a remarkable future.But first we give our hot-takes on the latest retail news, including shaky earnings reports from several wobbly unicorns: Warby Parker, Allbirds and The Real Real, contrasting their performance with Yeti's wholesale first growth strategy. We also discuss Signet's fire sale priced acquisition of one of the OG's of DTC, Blue Nile, before wrapping up with Bed, Bath & Beyond's decision to bail on one of its new private brands ("Wild Sage") after its rookie season.GroceryShop discount offer:Valid for Retailers and Brands only, use code RBR1950  to access our special rate / ticket price is $US1950.  Offer code  expires 9/22/22.Past podcast episodes of note:Understanding Warby Parker and Customer-Based Valuation with Dan McCarthyThe Great Wholesale v. DTC Debate with Simeon Siegel About AlexandraAlexandra Lange is a design critic. Her essays, reviews and profiles have appeared in numerous design publications including Architect, Harvard Design Magazine, and Metropolis, as well as in The Atlantic, New York Magazine, The New Yorker, and the New York Times. She is a columnist for Bloomberg CityLab, and has been a featured writer at Design Observer, an opinion columnist at Dezeen, and the architecture critic for Curbed.Her latest book, Meet Me by the Fountain: An Inside History of the Mall, was published by Bloomsbury USA in June 2022.Her previous book, The Design of Childhood: How the Material World Shapes Independent Kids was published by Bloomsbury USA in 2018. Research for the book was supported by a grant from the Graham Foundation for Advanced Studies in the Fine Arts. Design of Childhood was named one of Planetizen’s Top 10 Urban Planning Books of 2018 and has been an assigned text in art and architecture studios at ASU, Columbia, Harvard, MIT, UPenn, VCU and Yale.Alexandra is also the author of Writing About Architecture: Mastering the Language of Buildings and Cities (Princeton Architectural Press, 2012), a primer on how to read and write architecture criticism, as well as the e-book The Dot-Com City: Silicon Valley Urbanism (Strelka, 2012), which considers the message of the physical spaces of Facebook, Google, and Apple.In 2021, Alexandra became editorial advisor to the podcast New Angle: Voice, produced by the Beverly Willis Architecture Foundation. The podcast showcases the work of pioneering women of American architecture, and the first five-episode season featured Julia Morgan, Natalie de Blois, Helen Fong, Norma Sklarek and Florence Knoll. Several episodes were broadcast on 99 Percent Invisible.Alexandra co-wrote and co-produced “Masters of Modern Design: The Art of the Japanese American Experience,” a 2019 KCET Artbound documentary on Japanese American designers in the postwar era, which was based on one of her Curbed columns. “Masters of Modern Design” won a 2020 LA Area Emmy Award.Radio and podcast appearances include NPR Weekend Edition and Marketplace, as well as Studio 360, 99 Percent Invisible, Decoder Ring, The Brian Lehrer Show on WNYC and Think on KERA. Alexandra has lectured widely at universities, museums and design conferences on topics ranging from the history of women architecture critics to the opulent modernism of Alexander Girard to the best use of social media by architects. She has also taught design criticism at New York University and the School of Visual Arts.Alexandra was a 2014 Loeb Fellow at the Harvard Graduate School of Design. She won a 2018 New York Press Club Award for Feature Reporting – Internet for her Curbed story, “No Loitering, No Skateboarding, No Baggy Pants,” on teens and public space. In 2019, she was awarded a Steven Heller Prize for Cultural Commentary by AIGA. In 2020, Alexandra was the recipient of the Stephen A. Kliment Oculus Award from AIA New York, given to architectural journalists. She was also awarded the 2020 BRIO Prize by the eponymous Swedish toy company, which honors researchers and non-profits focused on creating a better world through play.Alexandra has long been interested in the creation of modern domestic life, a theme running through Design Research: The Store that Brought Modern Living to American Homes (Chronicle, 2010), which she co-authored with Jane Thompson, as well as her contributions to Serious Play: Design in Midcentury America (Yale, 2018), Alexander Girard: A Designer’s Universe (Vitra, 2016), Formica Forever (Metropolis, 2013), and Eero Saarinen: Shaping the Future (Yale, 2006). Her latest contributions on the topic include a chapter on design for children in Scandinavian Design and the United States, 1890 – 1980 (Prestel, 2020) and the foreword to Designing Motherhood (MIT Press, 2021). Her 2005 dissertation, “Tower Typewriter and Trademark: Architects, Designers and the Corporate Utopia, 1956-1964,” discussed the design programs and design networks at postwar American corporations. About UsSteve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel! About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 

Our guest this week is Christine Day, former CEO of lululemon athletica and Starbucks senior executive, who is now leading the growth of Russell Wilson and Ciara's remarkable retail company, The House of L,R & C. We learn about the inspiration for creating sustainable fashion brands, including the decision to organize as a B Corp. We delve into the challenges and the opportunities of driving social impact in the apparel industry and what it takes to combine sustainability with true fashion. We also get Christine's perspectives on how generate profitable growth in an omni-channel world and the criticality of being purpose led.But first we give our hot-takes on the latest retail news, including a blockbuster U.S jobs report that drove unemployment down to 3.5%. But contrasting with that good news are layoffs from Walmart, Allbirds and Glossier, and downward earnings guidance from Under Armour. We also discuss the train wreck of an earnings report from Wayfair, before diving into Target's continuing roll out of its hybrid fulfillment strategy. We close with news of Best Buy's intriguing new "digital-first" small store test. GroceryShop discount offer:Valid for Retailers and Brands only, use code RBR1950  to access our special rate / ticket price is $US1950.  Offer code  expires 9/22/22.Despite a Booming Stock Price Wayfair is No AmazonBest Buy Small Store TestThe Store As Brand Hub with Target's Nancy KingThe Hybridization of RetailIt's Time for the Great ReconfigurationIt's Almost Too Late with Seth Godin  Christine Day is a Co-Founder and President of The House of LR&C where she brings 30 years of experience in scaling global retail brands to this new concept in fashion. Christine is known for bringing her whole self to work combining warmth and joy with vision and operational excellence. She is widely recognized as one of the greats in the evolving world of retail.Christine brings her executive leadership experience to The House of LR&C from lululemon athletica, where she served as CEO for six years, as well as Starbucks, serving in various executive positions over a 20-year period. Concurrently, she is the CEO of Performance Kitchen, a forward-thinking food company creating the next generation of frozen food with a focus on great taste, convenience and nutrition. She earned her BA degree from Central Washington University and is a graduate of Harvard Business School’s Advanced Management Program. Christine and her husband enjoy a full life in Vancouver surrounded by her loving family of 3 children and 4 grandchildren.About Christine: About UsSteve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel! About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world. 

This week we dig into Amazon's physical store strategy as it ups the ante with the expansion of its mainstream grocery store concept (Amazon Fresh), convenience stores (Amazon Go), and an initial foray into brick-and-mortar apparel (Amazon Style). We ponder why Whole Foods has gotten worse under their leadership and whether the company's tendency to see most everything as an engineering problem keeps them from delivering the emotional content and artistic side of retail they will need to succeed in the future. We get Steve's full report on his store visits and reprise how important it is to understand "buying" vs. "shopping."But first we open up with the retail news that caught our attention this week, including lots of scary macro-economic news. We also discuss the dire surprise warnings from Walmart and Best Buy, as well as a dismal earnings report from Shopify. Then we try to unpack Amazon's earnings, which we found less than stellar, despite Wall Street's ebullience. ********************************************************We look forward to seeing everyone at Grocery ShopTwo of Steve's Forbes articles on this week's topicAmazon's Future May Soon Be Tied to Brick-and-MortarHere's Why Amazon Should Buy Kohl'sJohn Oliver "This Week Tonight" Episode on InflationAmazon Fresh's Latest StoreInside The First Amazon Style Store About UsSteve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel! About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur.  He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google.  He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer.  If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.