In this podcast, a session in our ReinventED Legal Business: The Case Studies series, Terri Mottershead, Executive Director, Centre for Legal Innovation (Australia, New Zealand and Asia-Pacific) chatted with Sarah Rey, Managing Partner and Melissa Scadden, Partner at Justitia Lawyers and Consultants. Justitia is a workplace law and consulting firm founded in 2005 by two intrepid female lawyers who had a vision of a different way of practicing law. They established a forward-thinking firm that valued flexibility, diversity, a non-hierarchical structure, and prioritised relationships over billable hours. Sixteen years later, the firm continues to evolve, leading with empathy and collaborating with clients and like-minded organisations to build healthy and dynamic workplaces where people can thrive. Topics covered in this session included: How the firm determines and applies its market differentiators The importance of vision and mission in building culture and agility How the firm ensures employee health and well-being remain at the core of its practice The importance and application of empathy in practice and its connection to client centricity How the firm recognises challenges, deals with them, and the importance of sharing lessons learned How law firms can reimagine the pricing of legal services/products and the opportunities that brings for different and better client communications New and emerging opportunities for client engagement – through collaborations, partnerships, events, Just Ask Justitia, Justitia Connect, social media and beyond! How boutique law firms manage things like recruitment, size of engagement, and succession planning If you would prefer to watch rather than listen to this session, you’ll find the video in our CLI-Collaborate (CLIC) free resource hub here.

In this podcast, Ben Gouldson, Director at Clifford Gouldson Lawyers and Schellie-Jayne (SJ) Price, Senior Legal Counsel at Chevron Australia; and Chair, Legal Technology and Innovation Committee (LTIC), Association of Corporate Counsel, Australia shared their experiences and practical mini case studies in how to choose the right ROI/metrics for a legal innovation project. Topics covered in this session included: Why and how to choose the right project, goals and metrics The connection and difference between project goals and metrics The role and function of project metrics Different types of metrics How metrics add value and the important role they play in legal innovation projects The connection between tech, data, metrics, ROI and decision making in contemporary legal practice   You’ll find details about the other episodes in this series here. If you would prefer to watch rather than listen to this session, you’ll find the video in our CLI-Collaborate (CLIC) free resource hub here. Resources referred to in this episode: HBR Guide to Data Analytics Basics for Managers, Harvard Business Review Press, 2018 is available here

In this podcast, Jan Christie, Director, Capability + Organisational Development at Gilbert + Tobin shared her experience, provided practical mini case studies, and discussed the importance of communication for legal innovation projects. Topics covered in this session included: Understanding preferred communications styles Getting clear on your project so you can communicate it effectively Identifying and understanding the different communication needs of all stakeholders Understanding what needs to be communicated (the right information, not all the information all the time) When to communicate – formal vs informal and structured vs unstructured How to communicate – the optimal mix of digital and in-person and different tools for different communication style and stakeholders The importance of structuring and determining the best type of communication for your project team (including establishing a psychologically safe environment) You’ll find details about the other episodes in this series here. If you would prefer to watch rather than listen to this session, you’ll find the video in our CLI-Collaborate (CLIC) free resource hub here.

In this podcast, , Terri Mottershead, Executive Director, Centre for Legal Innovation (Australia, New Zealand and Asia-Pacific) (CLI) and David Bushby, Managing Director, InCounsel previewed a new FREE webinar and podcast series on Legaltech Around the World. The series is being offered by CLI in collaboration with InCounsel. It kicks off in February 2022 with David acting as the series host/facilitator. Faculty for the series compromises 25 amazing legaltech gurus – designers, developers and consumers - from 7 regions around the world. In this session Terri and David discussed: What viewers/listeners can expect from the series Where there may (or may not be) differences between countries and regions Why understanding and exploring tech from a global perspective makes sense especially right now Their aspirations for the series – connecting people and creating opportunities for building great tech for the legal ecosystem.   You’ll find details about the episodes in this series here. If you would prefer to watch rather than listen to this session, you’ll find the video in our CLI-Collaborate (CLIC) free resource hub here. Additional resources: CLI Bi-Monthly Newsletter – subscription details here. InCounsel Weekly – subscription details here.

In this podcast, , Michael Morrissey, Managing Director + Founder, Morrissey Law + Advisory shared his experience in building buy-in for your project inside and outside your legal organisation. Topics covered in this session included: Know your mission Measuring buy-in Garnering buy-in: Communication; Training; Culture building; Taking your team on the journey Maintaining buy-in Reporting: Celebrating the wins; Acknowledging the losses; Recognising the team You’ll find details about the other episodes in this series here. If you would prefer to watch rather than listen to this session, you’ll find the video in our CLI-Collaborate (CLIC) free resource hub here. Resources referred to in this episode: Melissa Lyon – CLI Legal Design Thinking and Doing series Melissa Lyon - Building a user centred approach to innovation projects: video and podcast Maya Markovich - Leveraging the entrepreneurial mindset in your legal practice: video and podcast Brene Brown website  

In this podcast, Melissa Lyon, Executive Director & Experience Designer at Hive Legal shared her experience in building a user centred approach to legal innovation projects. Topics covered in this session included: What “a user centred approach” means Why a user centred approach is important and impactful in contemporary legal practice How and what it takes to build a user centred approach in innovation projects: mindsets, processes and tools If you would prefer to watch rather than listen to this session, you’ll find the video in our CLI-Collaborate (CLIC) free resource hub here. Additional resources referred to in this session: CLI Legal Design Thinking and Doing Series is available here. Information on the Stanford Legal Design Lab is available here. The Legal Design Book is available to purchase here.

In this podcast, innovation and legaltech guru Maya Markovich, Startup Advisor, discussed how an entrepreneurial mindset acts as a catalyst for legal innovation. Topics covered in this session included: What is an “Entrepreneurship Mindset”? Why is change in the legal space so challenging? Why is a different mindset necessary in advancing legal innovation? What are the benefits of thinking differently? What does it take to think differently? What are the opportunities through and after transformation? If you would prefer to watch rather than listen to this session, you’ll find the video in our CLI-Collaborate (CLIC) free resource hub here. Additional resources referred to in this session: CIOF Working Group - Innovation Professionals Capabilities Survey Report  is available to download here. Clio 2021 Legal Trends Report is available to download here. Mosaic Personality Tasks are available here.

For this podcast, the Centre for Legal Innovation was delighted to collaborate with ACC Australia’s Legal Technology and Innovation Committee for a discussion on how law firms and in-house legal departments are innovating through knowledge management. Katrina Gowans, National Legal Operations Lead at Origin Energy and CLI Advisory Board Member and Carolyn Austin, Director, Knowledge and Practice Support, Australia at K & L Gates shared their experience and discussed the critical role that knowledge capture, management, and timely deployment plays in an increasingly volatile and dynamic legal marketplace. Topics covered in this session included: What Knowledge Management is and isn’t (Hint: it’s more than precedents!) The business case for KM – why, when, where and how to capture this critical asset Why it’s important to have a KM plan for your in-house team The relationship between KM, digital transformation, and sustaining a culture of continuous improvement and innovation Practical tips and a roadmap for implementing your KM plan as part of your innovation strategy If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free resource hub here.

Are law firms REALLY innovating? It’s a question that is being asked more often now, sometimes with hope, other times with scepticism, but always with a follow up that resembles show and tell! Herbert Smith Freehills (HSF) is a law firm that can SHOW and TELL – it’s a fabulous innovation story and journey. HSF has a lot going on locally, nationally, and globally. Innovation for them is about changing mindsets, changing culture, and creating the places and spaces where the workforce of the future can thrive – it’s a workforce predicated on the seamless integration of digital and human resources and so, so much more… In this podcast, we chatted with Danielle Emerson, Innovation Lead at HSF and her colleague, Catherine Adamson, Legal Ops Lead about all of this AND a couple of their fabulous new initiatives too! Topics covered included: Whether or not there is a compelling argument for law firms to do things differently What’s driving the legal ops movement in law firms The ins and outs of HSF’s new Clerkship Innovation Lab The ins and outs of HSF’s membership of a law firm consortium that has developed a new program to train legal ops graduates What’s next on the legal change/transformation agenda Thanks sooo much Danielle and Catherine – you are doing amazing work that is moving the legal transformation needle forward – woohoo!

In this podcast, the final episode of seven in CLI’s Digital Literacy Series: Automation Mini Series, Terri Mottershead, Executive Director, Centre for Legal Innovation (Australia, New Zealand and Asia-Pacific) facilitated a discussion about the series and the impact of legal automation now and in the future. Terri was joined by an amazing panel of highly experienced specialists in legal automation: Sam Flynn, COO and Co-founder, Josef Giles Thompson, Head of Growth, Avvoka Gene Turner, Managing Director, LawHawk Mark Tyndall, VP, Markets & Growth, APAC, Neota Logic Evan Wong, CEO & Co-Founder, Checkbox Topics discussed in this session included: Whether or not (and how) legal automation has changed the cost-speed-quality triangle If legal businesses can survive and thrive today without automation The importance of viewing and implementing legal automation in the context of a bigger picture i.e., people, process/systems, and tech Who is/should be responsible for leading legal automation in law firms and legal departments Whether or not the rise in no code automation options is THE game changer for legal practice The next big thing in legal automation and how it will impact legal businesses This mini series brings together a unique collaboration of leading legal automation specialists who address a number of different but related topics in legal automation. You’ll find details about the mini series here. If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free resource hub here.