New Books in Business, Management, and Marketing

Today I talked with Gary Hamel and Michele Zanini about their book Humanocracy: Creating Organizations As Amazing As the People Inside Them (HBR, 2020). This episode attacks the way bureaucracies are “innovation-phobic” and “soul crushing.” How can motivation, productivity and innovation be radically enhanced? By dismantling traditional power structures within large companies, giving employees the opportunity to become “micropreneurs.” Tying compensation to contribution and enabling true empowerment are the ways to go.Gary Hamel is on the faculty of the London Business School and has been hailed by the Wall Street Journal as the world’s most influential business thinker. Michele Zanini is, along with Hamel, the cofounder of the Management Lab. An alumnus of McKinsey & Company, Zanini has a degree from the John F. Kennedy School of Government at Harvard University.Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today I talked to David Smith and Brad Johnson about their new book Good Guys: How Men Can Be Better Allies for Women in the Workplace (HBR Press, 2020). This episode addresses some of the many ways in which women face challenges in the workplace, from pay equity issues, to sexual harassment, to being interrupted by men 3x more than men get interrupted by men or women alike. The importance of trust to offset gaslighting that undermines women’s confidence was yet another topic covered during this episode.David G. Smith is Associate Professor of sociology in the College of Leadership and Ethics at the U.S. Naval War College. Brad Johnson is Professor of psychology in the Department of Leadership, Ethics and Law at the U.S. Naval Academy, and a Faculty Associate in the Graduate School of Education at Johns Hopkins University.Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

On this episode I speak to Ellen Van Oosten about Helping People Change: Coaching with Compassion for Lifelong Learning and Growth (Harvard Business Review Press, 2019). The book explores both personal and organizational change, especially how does a leader pursue an ideal self that aligns activities, goals and values. Key emotions include awe, joy, curiosity and gratitude, with the latter emotion having a strong social, connective focus. The key is self-awareness and making the effort to change sustainable by ensuring the change has deep meaning for the person involved.Ellen Van Oosten is an Associate Professor of Organizational Behavior and Faculty Director of Executive Education at the Weatherhead School of Management, Case Western Reserve University. She is also the Director of the university’s Coaching Research Lab.Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

Paul Donovan's Profit and Prejudice: The Luddites of the Fourth Industrial Revolution (Routledge, 2020) is a great example of what Robert Shiller has championed as narrative economics--pointing out the power and real-world economic import of stories, of narratives. In this case, Donovan highlights the cost of prejudice and how it will become even more expensive as we enter the fourth industrial revolution, a period in which human capital will be critically important to the success of any endeavor. Prejudice is bad for business and the economy, he concludes. Donovan argues for "Fighting Back"--the title of a chapter--to confront the economic cost of prejudice, but it will be an uphill battle.  Daniel Peris is Senior Vice President at Federated Investors in Pittsburgh. Trained as a historian of modern Russia, he is the author most recently of Getting Back to Business: Why Modern Portfolio Theory Fails Investors. Learn more about your ad choices. Visit megaphone.fm/adchoices

Consumers may love their products and services but, among politicians and activists, the big-technology companies are fast developing a reputation as the Robber Barons of the 21st century.Google recently joined Apple, Amazon and Microsoft as a so-called “tera-cap” – companies valued at more than a trillion dollars. Add Facebook and the five tech giants alone account for a quarter of the S&P500. How have they managed this in such a short timeframe? Their critics claim that Mark Zuckerberg, Jeff Bezos, Sundar Pichai, Satya Nadella and Tim Cook are just digital versions of Henry Ford, Andrew Carnegie, Andrew Mellon, Cornelius Vanderbilt, and John D. Rockefeller – monopolists who control entry nto their markets.Not so simple, claims Nicolas Petit in Big Tech and the Digital Economy: The Moligopoly Scenario (Oxford University Press, 2020). Concerns about privacy or the dissemination of “fake news” are valid but “looking at these predicaments through monopoly lenses is like using Facebook to get your news. It seems to do the job. But it might well be fake”.“The picture of big tech firms as monopolists is intuitively attractive but analytically wrong,” he writes. “A better picture is one of big tech firms as moligopolists, that is firms that coexist as monopolists and oligopolists”.Nicolas Petit is the Joint Chair in Competition Law at the European University Institute and the Robert Schuman Center for Advanced Studies in Florence.Tim Gwynn Jones is an economic and political-risk analyst at Medley Global Advisors. Learn more about your ad choices. Visit megaphone.fm/adchoices

Leigh Thompson is a Professor of Dispute Resolution and Organizations at the Kellogg School of Management, Northwestern University. An acclaimed researcher, author, and speaker, she has developed several online and in-person courses on negotiation, leading teams, creativity, and virtual collaboration. Leigh is a best-selling author of 10 books including Negotiating the Sweet Spot: The Art of Leaving Nothing on the Table (HarperCollins, 2020).This episode covers why dividing the pie and supposedly win/win solutions aren’t good enough. Myths about negotiations successfully are addressed, as well as the differences between scripted and unscripted negotiations. Specific “hacks” or solutions are raised, including The Anger Hack in personal life negotiations and The Dessert Tray hack in business situations. Finally, how virtual negotiations involves their own dynamics is covered, too.Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. To check out his related “Dan Hill’s EQ Spotlight” blog, visit this site. Learn more about your ad choices. Visit megaphone.fm/adchoices

In her new book Engaged: Designing for Behavior Change (Rosenfeld Media, 2020), Amy Bucher analyzes both the barriers and levers to achieving behavioral change. Among the barriers are cognitive biases, like a Status Quo Bias, as well as growing both emotionally and mentally exhausted by changes that require too much willpower on behalf of the user. Opportunities to promote change include having accountability buddies to help guide you, and avatars that have proven highly effective in providing information in a trust-building, nonjudgmental manner.Amy Bucher, PhD, works in Behavior Change Design at Mad*Pow and previously worked at CVS Health and Johnson & Johnson. She received her A.B. from Harvard University and her M.A. and PhD in organizational psychology from the University of Michigan.Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

While various systems theories have received rigorous treatments across the literature of the field, reliable and robust advice for systems practice can be somewhat harder to come by. Ray Ison has done much to remedy this state of affairs through his deeply theoretically grounded yet eminently practical book: Systems Practice: How to Act In Situations of Uncertainty and Complexity in a Climate-Change World which was reprinted by Springer in 2017. After first drawing a distinction between metaphors and the much less well-known notion of isophors, Ison builds a conception of the systems practitioners work around his central isophor of The Juggler. For Ison, the systems practitioner must keep four essential balls in the air. These are (1) the B-ball which concerns the attributes of Being a practitioner with a particular tradition of understanding; (2) the E-ball which concerns the characteristics ascribed to the ‘real-world’ situation that the juggler is Engaging with; (3) the C-ball which concerns the act of contextualising a particular approach to a new situation, and; (4) the M-ball which is about how the practitioner is Managing their overall performance in a situation. Interspersed with extensive excerpts from a wide array of systems practitioners such as Donella Meadows, Russ Ackoff and beyond, Ison blends cybernetics and systems in a rare and deft manner, and his thoughtful book, underwritten by years of fieldwork, makes a significant contribution to the systems literature by asking, in his own words, “What do we do when we do what we do?” The answers are as illuminating as the lively conversation we had about this book. Learn more about your ad choices. Visit megaphone.fm/adchoices

Stop Solving the Wrong Problem!In this episode we discuss Thomas Wedell-Wedellsborg's book What's Your Problem?: To Solve Your Toughest Problems, Change the Problems You Solve (HBR Press, 2020) and focus on hisRapid Reframing Method for solving in particular people-related problems. Specific topics include: how emotions can either facilitate or hinder the challenging of established mental models, how reframing fits the top 3 skills of importance for the future economy, and why “vagueness” is the enemy of change.Wedell-Wedellsborg is a globally recognized expert on innovation and problem solving whose clients have included The United Nations. His research has been widely featured in the media and he’s been named a “Top 20 International Thinker” by HR Magazine.Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

JC de Swaan does not shy from a challenge. In his new book, Seeking Virtue in Finance: Contributing to Society in a Conflicted Industry (Cambridge University Press, 2020), de Swaan, argues that it is possible to work in finance and not fall prey to the worst ethical ills of a profit maximizing industry. A lecturer at Princeton and partner in at Wall Street hedge fund, de Swaan spent years chronicling examples of virtuous behavior in finance. He distills his research into four "pillars" of ethical behavior for financial professionals. They include 1. Customers first, 2. Social wealth creation 3. Humanistic leadership and 4. Engaged citizenship. Those are easy to say, but hard to do in an industry not known for those attributes. Seeking Virtue in Finance should be required reading for every associate class on Wall Street, as well as their managers.Daniel Peris is Senior Vice President at Federated Investors in Pittsburgh. Trained as a historian of modern Russia, he is the author most recently of Getting Back to Business: Why Modern Portfolio Theory Fails Investors. You can follow him on Twitter @HistoryInvestor or at http://www.strategicdividendinvestor.com Learn more about your ad choices. Visit megaphone.fm/adchoices