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Ecommerce Conversations

Latest episodes

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May 22, 2014 • 13min

RatePoint CEO On Reputation Management

Neal CreightonWith the existence of social networking and consumer review sites, disgruntled customers can post negative comments about an ecommerce merchant and cause lasting harm. Neal Creighton is CEO of RatePoint, a firm that provides reputation management tools for ecommerce merchants. He joins Practical Ecommerce’s Kerry Murdock to discuss ideas for managing a firm’s online reputation, including RatePoint’s reputation management solutions.
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May 22, 2014 • 15min

Cleverbridge VP On Selling Digital Products

ALTCraig Vodnik is vice president, North America, for Cleverbridge, an ecommerce platform that helps online merchants sell software, music and other digital products. Vodnik joins Practical Ecommerce’s Kerry Murdock, and offers his ideas for the best way to sell digital products online and how to maximize international sales of digital products.
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May 22, 2014 • 19min

Comodo CEO On EV SSLs, Site Seals

Melih Abdulhayoglu is founder and CEO of Comodo, a firm that provides Internet-security and fraud prevention services to ecommerce and other web-based firms. Adulhayoglu received in 2008 an Ernest & Young “Entrepreneur of the Year” award and is an authority on online security. He joins Practical Ecommerce’s Kerry Murdock, who asked him about the logic of EV SSLs, site seals and other steps that ecommerce merchants can take to ensure a safe shopping environment.
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May 22, 2014 • 21min

David Heinemeier Hansson, Ruby On Rails Creator

David Heinemeier Hansson created the Ruby on Rails software framework and is a partner in 37signals, producers of the popular Basecamp suite of online collaboration tools. Hansson joins Practical Ecommerce Publisher Kerry Murdock to discuss Ruby on Rails, web development and the state of ecommerce.
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May 22, 2014 • 9min

Enquisite's Dan Robbins

Dan Robbins is Vice President of Marketing at Enquisite, a search analytics company that follows customers from search to conversion. He joins Practical Ecommerce Publisher Kerry Murdock to discuss Enquisite and how it can supplement a merchant’s other analytics programs.
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May 22, 2014 • 10min

Shaun Ryan, CEO Of SLI Systems

SLI Systems CEO Shaun Ryan discusses site search and SLI’s hosted site search solution with Practical Ecommerce Publisher Kerry Murdock.
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May 22, 2014 • 16min

Keirsun Scott, Social Media Director For OneUpWeb

Keirsun Scott is Social Media Director for OneUpWeb, an online marketing consulting company. He joins Practical Ecommerce Publisher Kerry Murdock to discuss the benefits of social media for ecommerce merchants, citing examples of companies who make use of social media.
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May 22, 2014 • 15min

Amit Das Discusses Virtual Ecommerce Trade Show

Amit Das, Managing Director for the U.S. division of Worldwide Business Research, speaks with Practical Ecommerce Publisher Kerry Murdock about the upcoming virtual ecommerce trade show, eTailXpo.
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May 22, 2014 • 11min

Freelance Journalist, Jim Rue, Discusses The Annual Book Expo

Jim Rue is a freelance and technology journalists, and recently attended the Annual Book Expo. He speaks with Practical Ecommerce Publisher, Kerry Murdock, about the migration of content delivery to digital format, and what the future holds for printed content.
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May 22, 2014 • 13min

Jody Hartwig Of Netconcepts On Microsoft's Live Search Cashback

Jody Hartwig is the Vice President of eBusiness at Netconcepts, a company specializing in natural search marketing and ecommerce. She joins Practical Ecommerce Publisher Kerry Murdock to discuss Microsoft’s new Live Search cashback program.

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