(Re)thinking insurance

In this episode: Michael McPhail is joined by Day Bishop and George Zarkadakis, who discuss how the pandemic has accelerated the shift to new ways of working, how insurers are leveraging technology to derive value and mitigate future uncertainty and how companies are redesigning critical roles to achieve positive business outcomes.

Vittorio Magatti is joined by Lewis Maddock to talk about some of the greatest challenges facing reserving teams today, to explore why historically there has been so little innovation, and discuss the meaning and impact of machine learning in the context of reserving.

Sina Thieme is joined by Tammy Richardson to explore what it means to be a modern leader in the insurance world, including consideration of the impact of sustainability, ESG and inclusion.

Carrie Kelley is joined by Yingzhen Chuang, Adhiraj Maitra and guest speaker Tim Antonelli, who discuss the contents of a recently published white paper: ‘The journey to net zero: an insurer’s guide to navigating climate risks and opportunities’. The paper, a collaboration between Willis Towers Watson and Wellington Management, is intended to be a pragmatic guide for (re)insurers as they steer their organisations on the journey to net zero.

Vittorio Magatti is joined by Rosa Salas and Simon Kazmierowski, who discuss the key findings from Willis Towers Watson’s 2021 global IFRS 17 survey, examine how these findings vary around the world, and explore what the wider business implications are for insurers.

Vittorio Magatti is joined by Teresa Murphy and Andreas Schröder who will discuss why, with just 18 months to go until the effective date for IFRS 17, so many life insurers are still some way from having all their people, processes and technology chosen, trained and embedded; and what they should and can do in the time remaining?

Carrie Kelley is joined by Alastair Black and Kim Steiner, who explore key findings and trends from Willis Towers Watson’s EMEA Life Predictive Analytics Survey and shed light on how these results compare to the U.S. market.

Vittorio Magatti is joined by Kunj Behari Maheshwari to discuss construction of discount rates under IFRS 17 for imperfect markets with limited to no market data or with market data that is otherwise unreliable.

Carrie Kelley is joined by Matthew Edwards and Richard Marshall, who explore recent trends in setting mortality assumptions and discuss how insurers are attempting to understand the impact of socioeconomic status on mortality.

Vittorio Magatti is joined by Tom Helm and guest speakers Grace Hanson and Sascha Firle for a discussion on how analytics is going to transform claims outcomes over the next three to five years.