Difference Talks

Barry LaBov
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Sep 16, 2024 • 32min

Inspiring the Premium Experience with Don Hunter

Send us a textDon Hunter, CEO of Haig Point Club and a leader in the private golf club industry, shares his journey and experiences in excelling in a demanding industry. He discusses the importance of differentiation and the challenges he faced in turning around struggling clubs. Don highlights the importance of humanizing the customer experience and creating an emotional connection with staff. His personal differentiation as an entrepreneurial leader initiative and drives decision-making.  Key highlights from the conversation: Differentiation is crucial in the private golf club industry to stand out and attract members. Change management is necessary in struggling clubs to turn them around and achieve growth. Creating an emotional connection with staff and humanizing the customer experience is key to success. Being an entrepreneurial leader involves taking initiative and driving decision-making. About Don Hunter: Don Hunter is the CEO of Haig Point Club and has over three decades in the club management/service industry. He has realized remarkable success through change and innovation at numerous high-profile facilities. Don has hosted successful and memorable large-scale golf competitions at clubs around the country. He holds a CCM Designation from the Club Managers Association of America. Where to find more: https://haigpoint.com/ Links and Resources: https://www.linkedin.com/in/don-hunter-ccm-b2581a25/ https://haigpoint.com/ Join the Conversation: We hope you enjoy this episode with Don Hunter. Be sure to listen, subscribe, and leave a review to let us know your thoughts! 
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Sep 5, 2024 • 31min

Truly Human Leadership with Bob Chapman

Send us a textBob Chapman is CEO of Barry-Wehmiller and co-author of the bestselling book Everybody Matters: The Extraordinary Power of Caring for Your People Like Family. During this illuminating episode, Bob discusses the idea of Truly Human Leadership, which involves caring for employees as if they were family and involving them in finding solutions and making sacrifices together. Key highlights from the conversation: Businesses have the potential to be a powerful force for good by prioritizing the well-being and dignity of their employees. Leaders should strive to create disciples who will carry forward the vision of truly human leadership. Treating people like family and creating a culture of care and respect can lead to business success. Leaders have a responsibility to give their employees a grounded sense of hope for the future, even during times of crisis. Positive communication and effective confrontation are essential in creating a culture where people can grow and thrive. About Bob Chapman: Bob Chapman is Chairman and CEO of St. Louis, Missouri-based Barry-Wehmiller, a $3.6 billion global capital equipment and engineering solutions company. In addition to being a bestselling author, Bob was named the Tharseō CEO of the Year by the Society for Human Resource Management. He uses his platform as a business leader to build a better world. Where to find more: https://www.barrywehmiller.com/story/leader/bob-chapman  Links and Resources:  https://www.linkedin.com/in/bob-chapman-89b936b8/ https://www.barrywehmiller.com/ https://www.barrywehmiller.com/outreach/book Join the Conversation: We hope you enjoy this episode with Bob Chapman. Be sure to listen, subscribe, and leave a review to let us know your thoughts! 
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Aug 27, 2024 • 3min

Introducing the Difference Talks Podcast

Send us a textThe LABOV Difference Talks Podcast is all about differentiation and celebrating what makes brands unique. In each episode, we meet people who’ve dared to stand up and stand out, sometimes against great odds. We share the stories of how they have differentiated themselves, their enterprises, or their brands, and given meaning to those around them. This podcast is a journey into what it takes to win hearts, minds, and market share. In a world of copies, conformity, and commodities, uniqueness speaks volumes... Difference Talks. Be sure to subscribe to our podcast and leave a review. You won’t want to miss a single episode! Where to find more: www.differencetalks.com  Links and Resources:  www.labov.com  www.barrylabov.com  Join the Conversation: We hope you enjoy this episode of the Difference Talks Podcast. Be sure to listen, subscribe, and leave a review to let us know your thoughts! 

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