Let’s Laugh About It

Thank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and tell the Zoe sent you (or Jackie if you want a bad experience, if you made it to the end of this video, you get it)📲 Connect with Rachel:LinkedIn📲 Connect with Zoe:https://www.instagram.com/_zoekahn_/LinkedIn: https://www.linkedin.com/in/zoe-kahn-5b61aa129/Agency: https://www.inevitableagency.co✨ If this episode resonates, share it with someone who needs a reminder that their path doesn’t have to be perfect to be powerful.

Alice Shabazian, a customer experience supervisor at Wool& and Wool& Prince, shares her journey from barista to CX leader. She emphasizes the importance of systems thinking and customer engagement in e-commerce. The conversation dives into leveraging AI, like Gorgias and ChatGPT, to streamline operations and enhance efficiency. They also discuss the delicate balance between AI and human interaction, advocating for personalized communication to improve customer relationships. Alice's insights on training AI and the future of customer service are both thought-provoking and entertaining.

MacCoy Merkley, the Chief Marketing Officer at Portland Leather Goods, shares how he transformed a garage startup into a nine-figure brand. He discusses his unique journey from wedding photography to D2C marketing and the importance of consumer perspective. The conversation dives into building a thriving community on social media, handling a chaotic Black Friday crisis, and overcoming employee turnover challenges. MacCoy also highlights the significance of customer loyalty through a repair program, showcasing the brand’s commitment to sustainability and quality.

Thank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and tell the Zoe sent you (or Jackie if you want a bad experience, if you made it to the end of this video, you get it)📲 Connect with Zoe:Instagram: https://www.instagram.com/_zoekahn_/LinkedIn: https://www.linkedin.com/in/zoe-kahn-5b61aa129/Agency: https://www.inevitableagency.co✨ If this episode resonates, share it with someone who needs a reminder that their path doesn’t have to be perfect to be powerful.

Find Rohit on LinkedIn⁠Thank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and tell the Zoe sent you (or Jackie if you want a bad experience, if you made it to the end of this video, you get it)📲 Connect with Zoe:Instagram: https://www.instagram.com/_zoekahn_/LinkedIn: https://www.linkedin.com/in/zoe-kahn-5b61aa129/Agency: https://www.inevitableagency.co✨ If this episode resonates, share it with someone who needs a reminder that their path doesn’t have to be perfect to be powerful.

Find Thomas on LinkedInThank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and tell the Zoe sent you (or Jackie if you want a bad experience, if you made it to the end of this video, you get it)📲 Connect with Zoe:Instagram: https://www.instagram.com/_zoekahn_/LinkedIn: https://www.linkedin.com/in/zoe-kahn-5b61aa129/Agency: https://www.inevitableagency.co✨ If this episode resonates, share it with someone who needs a reminder that their path doesn’t have to be perfect to be powerful.

Thank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and tell the Zoe sent you (or Jackie if you want a bad experience, if you made it to the end of this video, you get it)📲 Connect with Zoe:Instagram: https://www.instagram.com/_zoekahn_/LinkedIn: https://www.linkedin.com/in/zoe-kahn-5b61aa129/Agency: https://www.inevitableagency.co✨ If this episode resonates, share it with someone who needs a reminder that their path doesn’t have to be perfect to be powerful.

Find Robyn on LinkedInFind Sarah on LinkedInThank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it here: https://partner.gorgias.com/letslaugh and tell the Zoe sent you (or Jackie if you want a bad experience, if you made it to the end of this video, you get it)📲 Connect with Zoe:Instagram: https://www.instagram.com/_zoekahn_/LinkedIn: https://www.linkedin.com/in/zoe-kahn-5b61aa129/Agency: https://www.inevitableagency.co✨ If this episode resonates, share it with someone who needs a reminder that their path doesn’t have to be perfect to be powerful.

Thank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it ⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠ and tell the Zoe sent you (or Jackie if you want a bad experience, if you made it to the end of this podcast, you get it)

Join Zoe and Victoria as they dive into career pivots, swap hilarious customer service stories, and cover so much more in this can't-miss episode. Whether you're thinking of switching paths or just need a good laugh, this one’s for you!Check out G FUEL's CX JourneyUse code at LLAI20 for 20% off G FUEL for yourself!!Thank you DTCx & Gorgias for sponsoring this video. Want a free demo of the best helpdesk and conversational AI platform? Book it ⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠ and tell the Zoe sent you (or Jackie if you want a bad experience, if you made it to the end of this podcast, you get it)