The Jason & Scot Show - E-Commerce And Retail News

EP256 - Colin Bryar former Amazon Chief of Staff and author of Working Backwards Happy episode 256, our penultimate 8-bit episode! (we're going to have to migrate to 16-bit for next week). Colin Bryar is author of "Working Backwards: Insights, Stories, and Secrets from Inside Amazon" (affiliate link). This is the definitive book about the unique processes, programs, and culture implemented at Amazon which have enabled its remarkable track record of speed and innovation. Colin had a 12 year career at Amazon and served as Jeff Bezos technical advisor (chief of staff) shadowing Jeff in all meetings for a year. His co-author, Bill Carr ran Amazon Prime Video and sat on Amazon's S-Team. These two had a front row seat to many of the most seminal moments in Amazon's history. If you work with Amazon, need to compete against them, or just want to duplicate their success in another field, you owe it to yourself to listen to the episode and then read Colins book. Episode 256 of the Jason & Scot show was recorded live on Wednesday February 24, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Announcement: Live Clubhouse Chat: Shopify vs Amazon Wednesday night March 3rd, 9:30pm ET we'll have a live chat on Clubhouse discussing the epic battle between Amazon and Shopify. http://joinclubhouse.com/event/M4knLWBy http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP255 - Instacart Chief Revenue Officer Seth Dallaire Seth Dallaire is the Chief Revenue Officer at Instacart. In this interview, we cover his experience at Amazon, the challenges of operating Instacart's 4-sided marketplace, key trends in the digital grocery space, and Instacarts evolution as a retail media network. Episode 255 of the Jason & Scot show was recorded live on Wednesday, February 10th, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Episode 254 is a breakdown of Walmart and Shopify Q4 2020 earnings reports, a recap of 2020 sales data from the US Dept Commerce, and Amazon News. 2020 Sales Data US Dept of Commerce released it's retail data for December, which gives us a full picture of 2020, as well as the Q4 e-commerce data. Retail sales in 2020 were $5.6T, representing 27% of the U.S. GDP Retail as a whole experienced healthy growth of 3.4% versus 3.5% in 2019 E-commerce grew 32% to $792B in sales, vs 15% growth in 2019 E-commerce was 14% of all retail sales (vs 11% in 2019) Jason wrote a detailed recap of 2020 in Forbes: 2020: Not Quite Retail Apocalypse, But Great For E-Commerce Walmart Earnings US Q4 comp sales grew 8.6% eCommerce sales grew 69% FY revenue was $559.2 billion, comp sales increased 8.6%, E-Commerce sales grew 79% Shopify Earnings Fourth-Quarter Revenue Grows 94% on GMV Growth of 99% Full-Year 2020 Revenue Grows 86% on GMV Growth of 96% FY Subscription Solutions revenue grew 41% to $908.8 million, FY Merchant Solutions revenue grew 116% to $2B Shopify Expands Its Checkout System to Facebook and Instagram Amazon news: Amazon acquires Seltz, a Shopify competitor Episode 254 of the Jason & Scot show was recorded live on Thursday, February 19th, 2021. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. https://retailgeek.com

EP253 - Amazon Q4 2020 Earnings Amazon Earnings Amazon reported in Q4 2020 earnings on Tuesday Feb 2. Jeff Bezos is stepping down as CEO and moving into an executive chairman role. Read his letter to employees here. We deep dive into the Q4 and full year 2020 results. Sales, profit, and free cash flow were all above expectations. US product sales had a robust 44% YoY increase. 3P continues to grow as a share of sales (now 55% of sales mix). AWS continued to grow. Other income (which is largely ad sales) was up 66% representing $21.477B of revenue in 2020, well above expectations. In other news: Walmart is accelerating it's automated picking for store fulfillment. Uber has purchased Drizly for $1.1B. We spoke with the VP of Partnerships at Drizly on Episode 163. Episode 253 of the Jason & Scot show was recorded live on Tuesday, February 2nd, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP252 - Amazon FBA Roll-ups w Chris Bell CEO of Perch [NOTE: The audio quality of this episode is not up to our usual standards due to some internet challenges. But we felt the content was valuable enough to publish the episode anyway.] A number of firms are acquiring, or some would say rolling up, brands that primarily distribute their products on Amazon using Fulfillment by Amazon. By some accounts, these firms have cumulatively raised over $1B in capitol, and are rapidly acquiring brands. This week we explore this trend, with the founder of one of these firms, Chris Bell, CEO of Perch. Chris sees Perch as a next generation CPG conglomerate leveraging the Amazon marketplace. While traditional CPGs may review their pricing quarterly, and set marketing strategies annual, Perch adjusts pricing strategy hourly, and advertising strategies daily. "Amazon marketplace is 2x any CPG and growing faster." CHRIS BELL, CEO OF PERCH In this interview we cover: Overall trend, and how Chris sees the marketplace Perch criteria for acquisitions Synergies for brands in the roll-up model Off Amazon strategy Potential risks of this model, including from Amazon What the potential future of this market looks like If you're interested in selling your FBA business to Perch, you can reach them at info@perchhq.com. Episode 252 of the Jason & Scot show was recorded live on Wednesday, January 27th, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP251 - 2021 Annual Predictions 2020 Recap – Predictions made on episode 204 2020 Predictions Recap Scot Shopify wilts a bit – new competition comes out with different angles (marketcap stays static) – No Fedex does something drastic – buy eBay? Merge with Alibaba? No (but shoprunner for 0.5) The year of returns – "happy returns" – a startup raises $100M+ in space. No (but 0.5 for year of returns) Mallageddon continues At least another 8k stores Yes 8721 stores +1 Google gets aggressive in ecommerce Yes +1 (Bill Ready, etc…) Score 3/5 Jason Walmart – growth slows due to completion of grocery build out. Marc Lore leaves Walmart. No on growth, yes on Marc Lore (0.5) Amazon – Opens affordable grocery concept. Digital grocery wars heat up. Yes Owned brands continue to grow. 5% of retail in 2019, could be 8-10% in 2020 (as measured by IRI, for CPG private label). Yes Installment Payments heat up – At least one company is acquired (Affirm, Afterpay, Klarna, QuadPay, Sizzle) Yes (IPO's) Digital in-store heats up, QR codes make a comeback Yes Score 4.5/5 2021 Predictions Jason: Made to Order apparel business > 9 figures Retailer offers viable health alt insurance option to consumers Grocery E-Com > 10% someone deploys(not pilots) MFC Amazon Shopify Competitor (shipping solution) Retail Media > $20B Bonus – More store closures in 2021 than 2020. Scot: Amazon move to same day prime by opening a huge wave of neighborhood DCs (near DSPs) Shipping (Shopify) – launch own DSP Shopify marketplace 'zero friction addiction' sticks – I've seen 30-40% repeated a lot, I think it's 60-80%. commerce penetration says at 16% or better in 2021. spac/ipo? Dnvb wave Bonus: post-covid anti-consumerism/materialism wave Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 251 of the Jason & Scot show was recorded on Thursday, January 21st, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP250- Holiday 2020 Recap This week we recap the commerce results for Holiday 2020 (including the data sources you can use to get a read for yourself), give an update on #shipageddon, and cover some industry news. 2019 2020 YoY %Ch Stores $864.69 $822.79 -4.8% Online $140.28 $190.47 35.8% Total $1004.97 $1013.26 0.8% Nov-Dec Sales estimates from e-marketer $B November Retail Sales Aren't As Ominous As You Think Jason's article in Forbes, recaping the results we've seen through November. Consumer Trends 2021 report - Dan Frommer's recap of 2020 consumer trends (highly recommended). MasterCard Spending Pulse Shipageddon Recap: Episode 250 of the Jason & Scot show was recorded live on Thursday, January 7th, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP249 - Holiday shipping data from ShipBob Casey Armstrong (@CaseyA) is CMO at ShipBob, a third party logistics provider that offers e-commerce fulfillment for thousands of brands. They are able to see the carrier shipping performance for all those clients and provide aggregate data that gives us insight into holiday shipping performance, also known as #shipageddon. Shipageddon Repository ShipBob Carrier Dashboard ShipBob 404 Page w/ Star Wars reference Episode 249 of the Jason & Scot show was recorded live on Monday, December 7th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP248 - Cyber 5 with Salesforce's Rob Garf Rob Garf (@retailrobgarf) the VP of Strategy and Insights, Retail and Consumer goods at Salesforce. Rob also earned a 10/10 from @ratemyskyperoom which makes me extremely jealous. Cyber Week online sales unfolded in the pattern we expected after the first three quarters of the year. Digital sales surged an unprecedented 71% in Q2 globally and significantly grew 55% in Q3 globally. We forecast 30% growth for the entire holiday season, November 1 – December 26. For the largest two digital days of the season, specifically, Black Friday came in right on target with 30% growth and Cyber Monday grew at a lower rate of 18% year-over-year (YoY) globally. Salesforce Holiday Portal Blog Post for Cyber Five LinkedIn Livestream from Rob and Jason discussing Cyber Five. We cover key trends, including changes to holiday behavior due to Covid-19, winners and losers, mobile trends, promotion trends, and omni-channel tactics. Episode 248 of the Jason & Scot show was recorded live on Tuesday, December 1st, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.