The Jason & Scot Show - E-Commerce And Retail News

EP253 - Amazon Q4 2020 Earnings Amazon Earnings Amazon reported in Q4 2020 earnings on Tuesday Feb 2. Jeff Bezos is stepping down as CEO and moving into an executive chairman role. Read his letter to employees here. We deep dive into the Q4 and full year 2020 results. Sales, profit, and free cash flow were all above expectations. US product sales had a robust 44% YoY increase. 3P continues to grow as a share of sales (now 55% of sales mix). AWS continued to grow. Other income (which is largely ad sales) was up 66% representing $21.477B of revenue in 2020, well above expectations. In other news: Walmart is accelerating it’s automated picking for store fulfillment. Uber has purchased Drizly for $1.1B. We spoke with the VP of Partnerships at Drizly on Episode 163. Episode 253 of the Jason & Scot show was recorded live on Tuesday, February 2nd, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP252 - Amazon FBA Roll-ups w Chris Bell CEO of Perch  [NOTE: The audio quality of this episode is not up to our usual standards due to some internet challenges. But we felt the content was valuable enough to publish the episode anyway.] A number of firms are acquiring, or some would say rolling up, brands that primarily distribute their products on Amazon using Fulfillment by Amazon. By some accounts, these firms have cumulatively raised over $1B in capitol, and are rapidly acquiring brands. This week we explore this trend, with the founder of one of these firms, Chris Bell, CEO of Perch. Chris sees Perch as a next generation CPG conglomerate leveraging the Amazon marketplace. While traditional CPGs may review their pricing quarterly, and set marketing strategies annual, Perch adjusts pricing strategy hourly, and advertising strategies daily. “Amazon marketplace is 2x any CPG and growing faster.” CHRIS BELL, CEO OF PERCH In this interview we cover: Overall trend, and how Chris sees the marketplace Perch criteria for acquisitions Synergies for brands in the roll-up model Off Amazon strategy Potential risks of this model, including from Amazon What the potential future of this market looks like If you’re interested in selling your FBA business to Perch, you can reach them at info@perchhq.com. Episode 252 of the Jason & Scot show was recorded live on Wednesday, January 27th, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP251 - 2021 Annual Predictions 2020 Recap – Predictions made on episode 204 2020 Predictions Recap Scot Shopify wilts a bit – new competition comes out with different angles (marketcap stays static) – No Fedex does something drastic – buy eBay? Merge with Alibaba? No (but shoprunner for 0.5) The year of returns – “happy returns” – a startup raises $100M+ in space. No (but 0.5 for year of returns) Mallageddon continues At least another 8k stores Yes 8721 stores +1 Google gets aggressive in ecommerce Yes +1 (Bill Ready, etc…) Score 3/5 Jason Walmart – growth slows due to completion of grocery build out. Marc Lore leaves Walmart. No on growth, yes on Marc Lore (0.5) Amazon – Opens affordable grocery concept. Digital grocery wars heat up. Yes Owned brands continue to grow. 5% of retail in 2019, could be 8-10% in 2020 (as measured by IRI, for CPG private label). Yes Installment Payments heat up – At least one company is acquired (Affirm, Afterpay, Klarna, QuadPay, Sizzle) Yes (IPO’s) Digital in-store heats up, QR codes make a comeback Yes Score 4.5/5 2021 Predictions Jason: Made to Order apparel business > 9 figures Retailer offers viable health alt insurance option to consumers Grocery E-Com > 10%  someone deploys(not pilots) MFC Amazon Shopify Competitor (shipping solution) Retail Media > $20B Bonus – More store closures in 2021 than 2020. Scot: Amazon move to same day prime by opening a huge wave of neighborhood DCs (near DSPs) Shipping (Shopify) – launch own DSP Shopify marketplace  ‘zero friction addiction’ sticks – I’ve seen 30-40% repeated a lot, I think it’s 60-80%. commerce penetration says at 16% or better in 2021. spac/ipo? Dnvb wave Bonus: post-covid anti-consumerism/materialism wave Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 251 of the Jason & Scot show was recorded on Thursday, January 21st, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP250- Holiday 2020 Recap This week we recap the commerce results for Holiday 2020 (including the data sources you can use to get a read for yourself), give an update on #shipageddon, and cover some industry news.   2019 2020 YoY %Ch Stores $864.69 $822.79 -4.8% Online $140.28 $190.47 35.8% Total $1004.97 $1013.26 0.8% Nov-Dec Sales estimates from e-marketer $B November Retail Sales Aren’t As Ominous As You Think Jason's article in Forbes, recaping the results we've seen through November. Consumer Trends 2021 report - Dan Frommer's recap of 2020 consumer trends (highly recommended). MasterCard Spending Pulse Shipageddon Recap: Episode 250 of the Jason & Scot show was recorded live on Thursday, January 7th, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP249 - Holiday shipping data from ShipBob  Casey Armstrong (@CaseyA) is CMO at ShipBob, a third party logistics provider that offers e-commerce fulfillment for thousands of brands. They are able to see the carrier shipping performance for all those clients and provide aggregate data that gives us insight into holiday shipping performance, also known as #shipageddon. Shipageddon Repository ShipBob Carrier Dashboard ShipBob 404 Page w/ Star Wars reference Episode 249 of the Jason & Scot show was recorded live on Monday, December 7th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP248 - Cyber 5 with Salesforce's Rob Garf  Rob Garf (@retailrobgarf) the VP of Strategy and Insights, Retail and Consumer goods at Salesforce. Rob also earned a 10/10 from @ratemyskyperoom which makes me extremely jealous. Cyber Week online sales unfolded in the pattern we expected after the first three quarters of the year. Digital sales surged an unprecedented 71% in Q2 globally and significantly grew 55% in Q3 globally. We forecast 30% growth for the entire holiday season, November 1 – December 26. For the largest two digital days of the season, specifically, Black Friday came in right on target with 30% growth and Cyber Monday grew at a lower rate of 18% year-over-year (YoY) globally. Salesforce Holiday Portal Blog Post for Cyber Five LinkedIn Livestream from Rob and Jason discussing Cyber Five. We cover key trends, including changes to holiday behavior due to Covid-19, winners and losers, mobile trends, promotion trends, and omni-channel tactics. Episode 248 of the Jason & Scot show was recorded live on Tuesday, December 1st, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP247 - Cyber 5 with Adobe Vivek Pandya is the  Senior Digital Insights Manager at Adobe. Data from Adobe, which uses Adobe Analytics to analyze one trillion visits and 100 million SKUs from 80 of the 100 largest retailers in the U.S., found that consumers spent a whopping $34.4 billion during this year’s Cyber Week, which represents a 20.7 percent year-over-year (YoY) increase. Unsurprisingly, Thanksgiving, Black Friday and Cyber Monday represented the bulk of total spend over the five-day period. Adobe Holiday Portal Blog Post for Cyber Five We cover key trends, including changes to holiday behavior due to Covid-19, winners and losers, mobile trends, promotion trends, and omni-channel tactics. Episode 247 of the Jason & Scot show was recorded live on Tuesday, December 1st, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP246 - Q3 Results  The US Census Bureau published its retail monthly data and quarterly e-commerce data this week. We also saw earnings reports from Target, Walmart, Lowes, Home Depot, Walgreens, and Kohls. We also discuss Amazon’s entry into pharmacy.  Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Episode 246 of the Jason & Scot show was recorded live on Thursday, November 20th 2020.

EP245 - Shipageddon DeepDive On October 3rd, we published episode 238 and coined the term “Shipageddon.” We were talking about the likely e-commerce peak we expected from the holiday, on top of the e-commerce peak we were already seeing do to Covid-19, and we felt like retailers were likely to run into shipping capacity issues. The term (and concept) have gained a lot of traction,  being featured print in the NY Times Brace for Holiday ‘Shipageddon’ Forbes, Bloomberg, and on the Today Show, NBC News, and many others. In the subsequent 45 days, it’s become clear that we will have a last-mile capacity problem, with all major carriers implementing quotas, turning away new clients, and retailers struggling to entice earlier orders from consumers. Worse, we’re also seeing a lack of freight capacity to restock retailers with limited inventory, and a strong resurgence of Covid-19 threatens to generate even more e-commerce demand. In this episode, we do a deep dive into the curate state of Shipageddon, the likely impact on holiday shopping, and best practices for brands and retailers to minimize the effect. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 245 of the Jason & Scot show was recorded live on Thursday, Nobember 12th 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP244 - Upfront Ventures Greg Bettinelli Greg Bettinelli (@gregbettinelli) is a partner at Upfront Ventures. Greg was previously the CMO for LA-based HauteLook, a leading online flash-sale retailer (acquired by Nordstrom). Upfronts portfolio includes ThredUp, Parachute Home, Adore Me, Skylar, Verishop Goat, Happy Returns, Invia Robotics, ChowNow, Verishop and in transportation Fair, Bird, and SureSale. We discuss DNVBs, Marketplaces, Shipageddon, and much more. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 244 of the Jason & Scot show was recorded live on Thursday, October 28th 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.