In-House Outliers

On this week's episode, Lyndsey Cain (Director of Legal Operations at The New York Times) joined Alex Kelly to discuss the holistic approach she takes when undertaking change management initiatives, and the importance of building trust and fostering open communication with the in-house legal team when working in a legal operations role. Lyndsey also shared insights from her own professional journey to the field of legal ops, and how much the industry has changed over the last 10 years.

On this week's episode, Eric O'Donnell (Head of Legal Operations at TotalEnergies) joined Alex Kelly to discuss how data provides the foundation upon which legal spend management initiatives are built, and the role of change management in tackling legal operations projects. Eric also shared insights into his globe-spanning career journey, and how always striving to expand his knowledge and skillsets has served him well in his professional roles.

On this week's episode, Connie Brenton (Founder of LegalOps.com, CLOC Founder and Founding CEO) joined Alex Kelly to discuss her remarkable career journey, the industry-wide impacts she's had on the field of legal operations, and the advice she would offer to those who are just starting out. Connie also underscored the importance of using data to inform strategy, her approach to change management. and the upcoming Running Legal Like a Business Conference that LegalOps.com will be hosting in Las Vegas.

On this week's episode, Ashlyn Donohue (Director of Legal at LinkSquares) joined Alex Kelly to discuss how she leverages data to help develop processes and guidelines that make her legal team more efficient. Ashlyn also shared her thoughts on how to optimize the use of legal technology, and underscored the importance of establishing processes and communication in the era of hybrid work.

On this week's episode, Christine Baer (Legal Operations Manager at the University of Cambridge) joined Alex Kelly for a conversation about her fascinating career journey, and what drew her to the field of legal operations. Christine also shared insights into her own legal ops strategies, including how she works to maximize the capabilities of her organization's in-house legal team and ensure they're using their time as efficiently as possible.

On this week's episode, Legal Operations Leader Amy Brookbanks joined Alex Kelly to discuss her initial transition from in-house legal to legal operations, and the keys of developing a strong relationship with an organization's Finance team. Amy also shared her thoughts on how to prioritize what the community is saying and what your business needs when developing a legal ops strategy, and explored some of the ways that access to data has transformed her work in legal operations.

Recorded live at this year's CLOC Global Institute, this week's episode features Kshitij Dua, Head of Legal Operations at HashiCorp. Kshitij joined Alex Kelly to discuss his observations about some of the panels he attended while at CGI, and share his thoughts on the future impacts of A.I. on the field of legal operations.

On this week's episode, Mandy Savoca (Legal Operations Technology Lead at Block) joined Alex Kelly to discuss how she approaches legal technology implementations to ensure that all the stakeholders involved are up to speed and satisfied with the solutions being offered. Mandy also shared insights into the keys to evaluating software solutions, and the pivotal role that data plays in all the decisions that her team makes.

On this episode, Jeremy Hopkins (Director of Legal Operations at Contentsquare) joined Alex Kelly to discuss the most effective ways for legal operations leaders to implement change and garner support for new initiatives from the organization's legal team. Jeremy also shared his thoughts on the future role of generative A.I. on the legal profession, and discussed how his work as a former barristers' clerk prepared him for some of the challenges of working in legal ops.

Tom Rice, Legal Director at TravelPerk, joins Alex Kelly for an insightful discussion about the innovative approaches Tom has implemented to support the rapid growth of his organization's legal department. Tom also shared his thoughts on the importance of always challenging the reasons for the work that you're doing, and the hurdles he has overcome while scaling TravelPerk's systems to meet the needs of its quickly-expanding team.