Big Boss Interview

Centrica CEO Chris O’Shea provides a comprehensive overview of the challenges and opportunities facing the UK energy sector. He begins by addressing the recent collapse of Tomato Energy, emphasising that when energy suppliers fail, the costs are ultimately borne by consumers. He calls for stronger regulation and greater financial resilience among energy companies, criticising Ofgem for a lack of transparency. He argues that the current system allows "profits to be privatised while losses are socialised".O’Shea discusses the government’s net zero by 2030 target, describing it as “unbelievably ambitious” but necessary to drive progress in the industry. He stresses the importance of a balanced and paced transition, warning that moving too quickly could leave communities behind, as happened with the closure of coal mines in Fife. The interview explores the decline of the North Sea oil industry and its impact on Aberdeen, with O’Shea noting that the full effects on jobs have yet to be felt. He highlights Centrica’s commitment to job creation and apprenticeships, aiming to take on one apprentice every day for the next decade.Drawing on his own experience of job insecurity as a graduate, he underscores the need for careful planning and investment in skills to ensure a just transition. He also addresses the challenges of the energy transition, acknowledging that it will be neither cheap nor easy, but insisting that it is essential for the country’s future.Presenter :Sean Farrington Producer: Olie D'Albertanson Editor: Henry JonesTimecodes: 02:54 Collapse of Tomato Energy 05:52 Regulation and financial resilience in the energy sector 12:05 Centrica’s investment strategy and shareholder returns 14:07 Profits in energy retail vs. other business segments 21:15 Net Zero 2030 aspirations 24:36 Government policy on renewables, net zero, and North Sea licenses 29:39 The impact of the North Sea’s decline on Aberdeen and job creation 34:00 Graduate programs and youth employment 37:19 Redundancies and management cuts

Julian Dunkerton co-founded Superdry and took it to a £2billion market cap at its height in 2010 - within years the company was fighting for survival, and in 2018 he walked away. A decision he says he regrets.  But with Superdry now valued at just £8million and looking like it might fail, he returned just one year later and wrestled back control of the company he set up, and began turning it around.  After a restructuring, renegotiating rent, and now a rebrand, Superdry has just turned a profit once again.This is the story of that turn around.In it he calls for town centre regeneration and a High Street Renaissance, warning that current policies and Brexit have left British retailers at a disadvantage. He highlights the economic impact of leaving the EU, citing lost free trade and increased costs, and argues that the UK has “gone backwards” since Brexit. In fact he believes a free trade relationship with the EU is possible, and also imperative. Dunkerton also challenges the narrative that young people only shop online, stating that teenagers value physical retail and social experiences, and credits this demographic with driving Superdry’s renewed success on the high street.00:00 Sean Farrington and Will Bain introduce the podcast 02:30 Julian Dunkerton joins the podcast, discusses the rise of Superdry 05:25 Stepping aside as Chief Executive & company changes 06:35 Return to profitability 08:44 The turnaround and rebrand of Superdry 10:56 What makes a good shopping experience 13:20 Branding & product quality 14:42 Policy, Brexit & business challenges 20:35 High street policy ideas & town centres 27:24 Tax, globalisation & retail trends 32:13 The future of Superdry & personal projectsPresenter: Will Bain Producer: Olie D'Albertanson Editor: Henry Jones

Tim Richards, founder and CEO of Vue International, shares his fascinating transition from M&A lawyer to cinema mogul after answering a blind ad. He discusses Vue's innovative approach to the cinema experience and reflects on the challenges posed by COVID-19. Interestingly, Tim argues that streaming services like Netflix and Disney+ aren't the main competition; instead, it's theme parks and sports that vie for audiences' time. He also highlights efforts to attract younger audiences and improve accessibility by lowering ticket prices.

Jo Whitfield, a retail leader with 25 years in major UK retailers, now chairs the British Retail Consortium. She shares insights on the shifting retail landscape influenced by online shopping and social media. Jo discusses the urgent need for fairer business rates that support physical stores and the importance of diversity in retail leadership. She highlights rising retail crime and advocates for better protections for delivery drivers. Additionally, Jo emphasizes the necessity of cybersecurity and how AI can reshape retail jobs for the better.

Glenn Fogel, CEO and President of the world's largest online travel platform, Booking.com joins Will Bain to discuss whether the USA is witnessing a downturn in foreign visits due to the policies of the Trump administration. He also outlines his thoughts on issues that affect many Brits on their summer holidays: over-tourism. You’ll also hear how his company is positioning itself in legal disputes over some property listings, and why the rapid rise of AI could reshape the way we plan and experience our trips. Plus find out why Will got offended!Presenter: Will Bain Editor: Henry Jones00:00 Intro from Fliss and Will 02:00 Tourists to USA down 05:00 Over-tourism 13:30 Legal cases against Booking.com 17:30 Use of AI(Picture: Getty)

Fiona Eastwood, CEO of Merlin Entertainments tells Sean Farrington what it is like running one of the world’s leading entertainment companies. Merlin runs over a hundred theme parks and attractions around the world from Thorpe Park and Chessington World of Adventures, to Sea Life and Madame Tussauds. She explains how the main competition to her business is the amount of screen-time kids have, and how that influences the partnerships that they make with the likes of Lego, Peppa Pig, Bluey and now, most recently, Minecraft. But the industry has been struggling - from covid lockdowns to the cost of living crisis, in fact Merlin's credit rating was recently even downgraded; Fiona addresses this and calls for a reduction in VAT on the Tourism and Leisure industry and says that there is too much red tape when it comes to planning reforms. And despite being the Big Boss, find out which ride Fiona can't stomach.00:00 Fliss and Sean Intro 02:15 Interview starts 03:54 Our competition is the home and screen time 04:50 Trends of customer spending 09:35 The growth and importance of Halloween 12:45 Credit rating downgrade of Merlin Entertainments 15:55 Impact of a late Autumn Budget 17:00 We need a VAT cut in Leisure and Tourism sector 20:35 How Merlin develop partnerships with Peppa Pig and now Minecraft 27:00 The role of Madame Tussauds for the business 30:20 Merlin operating in China for 25 years 31:45 How does Chief Operating Officer differ from Chief Exec Presenter: Sean Farrington Producer: Olie D'Albertanson Editor: Henry Jones(Picture credit: Getty)

Nick Mackenzie, CEO of Greene King, has issued a direct appeal to the Chancellor ahead of the autumn budget, urging immediate tax relief for Britain’s pubs. He told Felicity Hannah in this week's Big Boss Interview that unlike the last Budget, he hopes there are no surprises this time aound. The hospitality sector has absorbed over £300 million in additional costs since 2019—driven by rising energy, food, labour and tax burdens—and he says without action on business rates and alcohol duty, investment, jobs and vital community spaces are at risk. Mackenzie, who chairs the British Beer and Pub Association, says the government must honour its manifesto pledge to reform business rates and stop blindsiding the industry with surprise tax hikes.Presenter: Felicity Hannah Producer: Olie D'Albertanson Editor: Henry Jones00:00 Sean and Felicity introduction 02:00 Intro Nick Mackenzie & why the pub is important 06:35 The evolution of the pub 10:45 The issues affecting the industry 14:57 How did the last budget impact your business 18:18 Govt need to stick to manifesto 23:40 Should opening hours be increased? 26:20 Impact of Covid and latest trends 31:45 Greene King and slavery apology 36:00 Reasons for optimism

Jamie Dimon, Chairman and CEO of JPMorgan Chase, shares his insights on the current financial landscape. He warns of a frothy market fueled by the AI hype, suggesting an impending correction. Dimon discusses the changing global dynamics due to the Ukraine war, highlighting its impact on NATO and US reliability. He also touches on the challenges of high equity valuations, the risks of tariffs, and inflation pressures. Additionally, he emphasizes the need for reforms in Europe’s economic structure and hints at his potential interest in a public service role.

If you want to sell vapes you should be forced to have a licence - that's according to Asli Ertonguc - the UK and Ireland Managing Director of British American Tobacco, or B.A.T as it's called. They're one of the world's largest tobacco manufacturers and sell the likes of Lucky Strike cigarettes, or Dunhill, and Rothmans.Asli says this approach will have a far bigger impact on reducing smoking than the Tobacco and Vaping Bill which is currently weaving its way through parliament. The Bill aims to make it so that anyone born after 2009 cannot legally buy cigarettes.00:00 Intro from Will and Felicity 03:24 Start of interview with Alsi Ertonguc 07:02 Disposable vapes 13:05 More regulation needed 19:35 Tobacco and Vaping Bill 29:00 Will and Felicity outro.

AO Chief Executive and Founder, John Roberts is celebrating 25 years at the helm of of one of the UK's biggest electrical retailers - he speaks to Sean Farrington in the first episode of Big Boss Interview. John says he believes the UK is entering a recession and calls on the Government to do more to allow businesses like his aid growth. Instead he feels the Employment Right Bill - which is currently making its way through Parliament - will make business leaders think twice about recruiting. He also outlines why competition from Chinese firms or Amazon is good for business. Meanwhile, with the budget on the horizon, John warns of the dangers of stealing Murray Mints from pensioners and outlines his lack of sympathy for supermarket chains.Timecodes: 00:00 Intro 02:20 Start of interview with John Roberts 06:40 The current economic climate 10:00 Impact of the Employment Rights Bill on businesses 15:00 How hard it is to be competitive today and the impact of Chinese business 19:30 Competing with Amazon 22:30 Relationship with Mike Ashley 26:50 Prospects for school leavers today 30:00 Increases to the state pension 32:00 Raising taxes on the wealthy 36:00 Sean and Will discuss the interview