Total Retail Talks
Total Retail
Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.
Episodes
Mentioned books
Jul 22, 2019 • 17min
Stores, Mobile Helping to Drive Sephora's Omnichannel Success
In episode 205 of Total Retail Talks, Mary Beth Laughton, executive vice president, omni retail, Sephora, discusses the beauty retailer's approach to omnichannel retail. Laughton details how Sephora listens to its customers, then seeks to deliver innovative solutions across all channels — stores, web, mobile — that best serve their wants and needs. Specifically, Laughton…
Jul 15, 2019 • 18min
How Predictive Analytics Improve Inventory Allocation, Order Fulfillment at Lucky Brand
In episode 204 of Total Retail Talks, Executive Editor Joe Keenan interviews Mike Relich, chief operating officer at Lucky Brand, a denim and fashion brand for men, women, and kids. Listen in as they discuss Lucky Brand's use of predictive analytics to improve inventory allocation across channels (store, web, wholesale), touching specifically on Lucky Brand's partnership with…
Jul 8, 2019 • 14min
Pearle Vision's Shift From Promotions to Quality Care Brand Messaging
In episode 203 of Total Retail Talks, Executive Editor Joe Keenan interviews Doug Zarkin, vice president and chief marketing officer at Pearle Vision, a leader in the optical retail category that provides exam and eyewear retail products. Listen in as they discuss Pearle Vision's pivot from being a promotional-driven business to one focused on touting…
Jul 1, 2019 • 12min
DTC Brand Brooklinen Finds Success With Pop-Up Shop
In episode 202 of Total Retail Talks, Executive Editor Joe Keenan interviews Julia Babina, vice president of operations and customer service at Brooklinen, a direct-to-consumer brand selling luxury bed sheets, pillows, comforters and blankets. Listen in as Babina discusses the story of Brooklinen's growth, and why the launch of a pop-up shop was a test…
Jun 24, 2019 • 25min
Stores, Talent, Purpose: Inside EVEREVE's Growth Strategy
In episode 201 of Total Retail Talks, Executive Editor Joe Keenan speaks with Mike Tamte, co-CEO and co-founder of EVEREVE, a national women's fashion brand that works to inspire joy in its customers. Listen in as Tamte discusses the growth of EVEREVE, including investments in brick-and-mortar stores; hiring the right talent, particularly for its technology…
Jun 17, 2019 • 22min
ALDO Leverages UGC, Social Influencers for Customer Acquisition
In episode 200 of Total Retail Talks, Executive Editor Joe Keenan interviews Amanda Amar, senior manager of global social media and influencer relations at ALDO Group, a fashion footwear and accessories retailer. Listen in as they discuss how ALDO is leveraging user-generated content (UGC) and social influencers to help market its brand and products, driving customer acquisition…
Jun 10, 2019 • 19min
KIDBOX Accelerates Growth Plan With Walmart Partnership
In episode 199 of Total Retail Talks, Executive Editor Joe Keenan interviews Miki Racine Berardelli, CEO of KIDBOX, a children's apparel and accessories style box. Berardelli discusses KIDBOX's recent partnership with Walmart, why she believes in purpose-driven retail, future growth opportunities for the brand, and much more.
Jun 3, 2019 • 29min
How Barnes & Noble College Engages its Gen Z Customer Through a Mobile App
In episode 198 of Total Retail Talks, Executive Editor Joe Keenan speaks with Ken Wincko, vice president of marketing at Barnes & Noble College, a national college and university bookstore operator with over 1,400 physical and virtual stores. They discuss how Barnes & Noble College's mobile app is helping to improve its Gen Z customers’…
May 28, 2019 • 19min
Nonprofit Online Marketplace eTruism Benefits Retailers, Charities, and Consumers
In episode 197 of Total Retail Talks, Executive Editor Joe Keenan interviews Charles Lee, founder and CEO of eTruism, a nonprofit online marketplace that converts excess inventories into cash that can be used to make a social impact. Listen in as they discuss eTruism's business model and how it benefits multiple parties in the supply…
May 17, 2019 • 13min
Luxury Sneaker Brand GREATS Finds Success in Physical Retail
In this episode of Total Retail Talks, Executive Editor Joe Keenan interviews Ryan Babenzien, founder and CEO of GREATS, a luxury sneaker brand. Listen in as Ryan discusses the digital-native brand's entrance into brick-and-mortar retail, including the value of knowledgeable store associates. This episode was recorded live at Shoptalk 2019 in Las Vegas.
