Total Retail Talks

In episode 396 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Amy Errett, founder and CEO of Madison Reed, a hair color company revolutionizing the way women color their hair. During the wide-ranging conversation, Errett provides an overview of the Madison Reed business (0:50), her background as an entrepreneur and venture capitalist (2:56), and how that…

In episode 395 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews David Sherwood, CEO of Daniel's Jewelers, a family-operated specialty jeweler with more than 100 stores and a best-in-class e-commerce site. Sherwood provides an overview of the jewelry company (0:48), his career journey growing up in the family-owned business (2:47), and the company's culture that fosters…

In this episode of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ariane Goldman, CEO of Hatch Collective, parent company of leading maternity brands HATCH, Motherhood Maternity, A Pea in the Pod, and Destination Maternity. In the conversation, Goldman discusses her entrepreneurial career journey (1:00), how the new Hatch Collective business is strategically combining four leading…

In episode 393 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kevin Miller, chief marketing officer of The Fresh Market, a specialty grocery retailer based in North Carolina. Listen as Miller discusses the business' vision to become one of America's most-loved brands (0:50), his professional background in marketing (2:18), and The Fresh Market's launch of the…

In episode 392 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews David Law, senior vice president and general manager of Allen Edmonds, a U.S.-based handmade luxury men’s footwear heritage brand. Listen in as Law provides an overview of the legacy brand (1:00), his professional background and role at Allen Edmonds (2:35), and the factors he believes…

In episode 391 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Janiece Okpobiri, director of product growth at Stitch Fix, an online personal styling service for men, women and kids. During the interview, Okpobiri provides an overview of the Stitch Fix business (0:52), her current role (2:00), and how the company utilizes data science to improve…

In episode 390 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Bryan Anastasi, vice president of customer care and business solutions at Raymour & Flanigan, the largest furniture and mattress retailer in the Northeast and seventh largest nationwide. Anastasi provides an overview of the Raymour & Flanigan business (1:00), his role with the organization (1:40), and to what he…

In episode 389 of Total Retail Talks, which was recorded at the National Retail Federation Big Show earlier this year, Editor-in-Chief Joe Keenan interviews Linh Calhoun, chief marketing officer of Replacements, the world's largest retailer of vintage and current tableware, silver and estate jewelry. Listen in as Calhoun provides an overview of the Replacements business (0:46), her…

In this bonus episode of Total Retail Talks, Total Retail's Kristina Stidham and Joe Keenan discuss Total Retail's recently released research report, Tips for Boosting Loyalty Program Success: How to Acquire, Retain, and Engage Your Customers. This report is sponsored by ebbo, an all-in-one loyalty company. Listen in as Keenan discusses why Total Retail created this report…

In episode 388 of Total Retail Talks, which was recorded at the ICR Conference earlier this year, Editor-in-Chief Joe Keenan interviews John Merris, CEO of Solo Brands, a pure-play direct-to-consumer (DTC) company with a portfolio of rapidly growing lifestyle brands, including Solo Stove, Oru Kayak, Chubbies, and ISLE. Merris discusses why so many public DTC…