Innovation and the Digital Enterprise

With complicated technological tools and processes, companies sometimes fill too many roles with specialists. Generalists are also needed for a fresh set of eyes and to approach problems with outside the box solutions. Dean Haacker prides himself on being a generalist and this skill has served him well as he’s helped reimagine banking while working with CIBC.Dean joined Patrick and Shelli for a wide-ranging conversation about the importance of living at the corner of strategy and innovation. Check out the episode for insights from a multiple award-winning CTO/CIO.(02:56) - The future of banking(06:48) - Protecting our money and information(09:34) - Brute force code breaking(11:36) - Success as a generalist(15:01) - Orbie Awards(21:32) - Highland Grove Partners(23:23) - Innovation is hardDean Haacker is a global technology executive and visionary leader that delivered more than $3 billion in business value for top companies in the high tech, consumer goods, and financial services sectors. An expert strategist, catalyst, and team builder who successfully executed large-scale programs, transformations, turnarounds, mergers, and operations excellence using Agile, ITIL and Lean Six Sigma. He managed $300 million budgets, led global teams of 500 people, and negotiated strategic deals with global technology partners. Dean serves on the board of SIM Chicago, is a founding member of the ChicagoCIO Leadership Association and a member of AITP Chicago. He won an ORBIE award in 2017 as CTO of The PrivateBank and was a finalist for the Chicago CIO of the Year Award in both 2018 and 2019.  Dean is an advisor to emerging technology companies and previously served in global technology leadership roles at CIBC Bank, Nielsen, Motorola, and the Hewlett-Packard Company.  Dean is a distinguished graduate of Arizona State University.   If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Google Podcasts, Spotify or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.

Trading exchanges are highly regulated. This makes the implementation of technological changes a tricky proposition. Catherine Clay, Executive Vice President of Cboe Global Markets, has had to pivot and adapt her thinking when it comes to affecting change in a large, regulated corporation.Catherine joined Patrick and Shelli for this week’s episode of Innovation and the Digital Enterprise. She stressed the importance of keeping a company’s end goals in mind instead of getting caught up in the immediacy of sprints. Catherine also shared how to keep up the stamina and perseverance when you are met with obstacles. Listen for an industry veteran’s tips on affecting change in your organization.(01:38) - Accelerating prosperity(02:53) - Catherine's path to Cboe(17:11) - Leadership retention(22:28) - Marathon vision(26:04) - Batteries included(32:28) - The secret sauce (35:19) - Mentorship(36:28) - Trading floor inclusivityCatherine Clay is the Executive Vice President and Global Head of Data & Access Solutions. Cathy leads Cboe Global Markets’ strategic initiatives for its analytics, index, data, access and execution services businesses. As the CEO of LiveVol and co-founder and CEO of Thales, Cathy pioneered software solutions for quoting, trade execution and risk management. Coupled with her previous experience trading equity and index options, Cathy continues to create high-value offerings for market participants while integrating Cboe’s client-facing solutions.If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Google Podcasts, Spotify or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.

As the CEO of 1871, an entrepreneurial hub of innovation, Betsy Ziegler is an expert in early-stage growth and helps businesses grow from idea to the Fortune 500. For Betsy, one of the most important metrics for success is whether a business adheres to purpose-driven decision making.This week on Innovation and the Digital Enterprise, Betsy joins Patrick and Shelli to discuss how 1871 is supporting businesses throughout Chicago as well as what metrics she believes will help catapult businesses to higher levels of growth. Listen in for her insights.(01:10) - The home for start-ups(04:33) - Does it work?(06:46) - Launch outside of gravity(10:09) - Forty by forty(14:23) - Purpose, ideas, and the maturity curve(23:09) - Talking about change(27:15) - Onboarding and mentorship(38:48) - First dollarElizabeth “Betsy” Ziegler is the first female CEO of 1871, the number 1 private incubator in the world.Previous to 1871, Betsy was the Chief Innovation Officer at the Kellogg School of Management, Northwestern University, responsible for portfolio innovation as well as integrating technology into the Kellogg educational experience. From 2011 through September 2015, she served as associate dean of degree programs and dean of students.Prior to Kellogg, she served as a principal in McKinsey & Company’s Chicago office where she led the firm’s Life Insurance Operations and Technology practice and co-led its Financial Institutions Operations and Technology practice.Ziegler holds an M.B.A. from Harvard Business School and received a B.A. in economics from The Ohio State University, where she graduated with distinction. She is a member of Ann & Robert H. Lurie Children's Hospital of Chicago, and the Museum of Science and Industry Boards of Directors and an advisor and investor in many young technology companies.If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Google Podcasts, Spotify or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.

Democratizing innovation means that experts create tools that allow new industries to utilize technology to make their businesses stronger and more efficient. This leads to happy customers. Happy customers lead to happy employees that feel a sense of purpose and belonging at work. Creating teams that balance accountability and purpose is Eric Rempel’s vision of success.Eric is the Chief Innovation Officer at Redwood Logistics. He joined Patrick and Shelli on this week’s episode of Innovation and the Digital Enterprise for a discussion on creating an organization that is mission-driven where employees can see the impact they are making. Tune in for his insights and to learn more about Redwood Logistics.(02:41) - Developing culture(04:29) - Drive(06:32) - Vetting candidates(09:08) - Giving it your all(10:38) - Timing(17:23) - The One Thing(18:24) - Setting a vision(26:00) - Engaging non-tech folks(30:48) - Failures and learned lessons(36:53) - Agile methodologyEric Rempel is Redwood Logistics’ Chief Innovation Officer. He joined Redwood in 2004 as its chief technology officer. As CTO, he played a vital role in the creation of what would become one of Redwood’s flagship products ­— its proprietary transportation management system (TMS) that combines historical analytics, market data and operational best practices. Eric led the design of Redwood’s TMS offering by integrating powerful transportation automation into customer supply chains, based on a web interface that can be accessed anywhere with an internet connection. TMS remains an integral part of the way Redwood delivers value to the company’s brokerage clients.If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Google Podcasts, Spotify or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.

Jennifer Van Camp has worked in research for major pharmaceutical companies for more than 20 years. In her experience, medical research produces extensive data but doesn’t always have processes by which to leverage this information. When she had the opportunity to go on sabbatical, she thought about this problem and came up with an entrepreneurial solution.This week, Jennifer joined Patrick and Shelli to talk about the idea of digital exhaust in medical research and what she and her team are doing to combat it. She also discussed her philosophy of leadership as well as her belief in the power of mentorship. Take a listen to the episode for more of her insights.(01:36) - R&D at AbbVie(03:53) - Organic chemistry to AI(08:22) - Getting people to believe(11:34) - Do you miss the bench?(13:09) - Street cred(15:15) - Curiosity & collaboration(18:16) - The Ideal Team Player(19:40) - Building a team of compliments(25:23) - Turn the Ship Around!(27:15) - Ted Lasso(28:32) - Nurturing your networkJennifer Van Camp is a Senior Director in Information Research, where she leads the data science organization that supports AbbVie’s R&D efforts. Jennifer received her PhD in organic chemistry from the University of Michigan in 1997. Between 1997 and 2007, she worked as a medicinal chemist at several pharmaceutical companies, including Monsanto, Pharmacia and Pfizer. In November 2007, she joined Abbott/AbbVie Discovery as a chemistry group leader in Advanced Technology where her group was focused on target selection and validation efforts.In 2012, she was granted the opportunity to explore a “visiting scientist” appointment in the cheminformatics department. This sabbatical resulted in the first, dedicated data science organization to support Discovery. In the past 8 years, her team has grown to 70+ employees who span the globe to serve the data needs of the entire R&D organization. In November 2019, Jennifer became the first Research Fellow to be inducted into the esteemed Volwiler Society from BTS. She holds multiple patents and was awarded two President’s Awards for outstanding innovation. Jennifer serves on the board of East Lake Academy in Lake Forest, Illinois. She is married to her husband, Jason, and mother to three active boys.If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Google Podcasts, Spotify or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.

Sometimes leadership isn’t about being a visionary. Sometimes leadership is about assembling a team of experts and breaking down the barriers to their success. This is the belief of John Kett, CEO and President of IAA.John joined Patrick on this week’s episode of Innovation and the Digital Enterprise for a discussion about the future of the car sales industry, John’s philosophy of leadership, and why he believes reading about historical and political figures can help you become a better leader. Take a listen to the episode.(01:47) - Driving business forward at IAA(02:57) - Leveraging technology(06:04) - Footprint in emerging markets(10:27) - Specialty vehicles(11:28) - AuctionNow(14:31) - De-risk the transaction(16:37) - Who are the buyers?(18:29) - Increasing miles driven(21:19) - Setting a vision(22:42) - Unique data set(25:08) - Electrification(28:16) - The Advantage(30:22) - American IconJohn W. Kett is CEO and president of IAA, Inc., the leading multi-channel vehicle marketplace (NYSE: IAA). John became CEO in May 2014, after serving in a variety of executive roles at IAA for nearly 20 years. In June 2019, he led IAA through the process of becoming an independent public company reaching over $1.3 billion in annual revenue and selling more than 2.5 million vehicles. IAA is a global leader in technology innovation, analytics and operational execution.Formerly with IAA, John served as senior vice president of planning and business development, CFO and president. He sits on the national board of directors for SkillsUSA and the Northern Illinois University Board of Executive Advisors. John is also an active member of the Economic Club of Chicago, Alliance of Chief Executives, and in 2020 became a Trustee of the Committee for Economic Development (CED).Prior to IAA, John held senior financial roles at Central Steel and Wire Co., and Safelite Glass Corporation, Newark Electronics and Deloitte LLP. He received a master’s degree from Northwestern University and a B.S. from Northern Illinois University.If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Google Podcasts, Spotify or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.

Roger Liew has a track record for leading cutting-edge teams. As the fifth employee of Orbitz, Roger led the team that created the original infrastructure powering orbitz.com. In the years since, he has helped lead many companies and has spent a lot of time leading the next generation of startups as a mentor and board member.On today’s episode of Innovation and the Digital Enterprise, Roger talked about what it means to add value to a board, why a first-time board member has a hard time switching gears from operations, and why companies that need to hire from the outside haven’t done enough to develop their leaders. Take a listen to the episode for his insights.(01:27) - Impact Engine(03:49) - Launching Orbitz(10:37) - ShopRunner separation(11:54) - Disruptions are opportunities(18:33) - Pure motives(22:36) - Adding value on a board(30:21) - Coaching and mentorshipRoger Liew is a partner at Impact Engine, a venture capital and private equity firm, investing in companies, driving positive impact and economic empowerment, education, environmental sustainability and health. Roger has a long history leading technical teams at multiple startup companies based in Chicago. He most recently served as the Chief Technology Officer at ShopRunner. He was a Senior Vice President and Chief Technology Officer for Orbitz Worldwide. Roger joined Orbitz in 2000 as a startup's Vice President of Technology as the company's fifth employee. He led the team that built the original technological infrastructure for the official launch of orbitz.com in June of 2001. If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Google Podcasts, Spotify or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.

Baseball changed forever once data and statistics were added to the toolkit. Ari Kaplan, Director of Strategy at DataRobot and one of the people responsible for revolutionizing sports analytics, joined Patrick and Shelli on today’s episode of Innovation and the Digital Enterprise.Ari took time to explain the role of AI in analytics, the importance of citizen data scientists, and how data can improve products and efficiency across industries. Take a listen to the episode for more on the up-and-coming applications of data as well as some sports team shout outs.(01:47) - DataRobot(04:37) - Business intelligence vs. AI(06:36) - Citizen data science(11:46) - The speed of data(19:16) - Competitive advantage(22:10) - Drafting(24:27) - Changing the game(27:53) - Corporate MoneyballAri Kaplan is a leading figure in sports analytics and one of the few long term baseball leaders with a proven track record. He is known throughout the Major Leagues for revolutionizing and modernizing player assessment, including having developed the expected ranking system currently in use.Kaplan is the co-founder of Scoutables, a leading analyst and accounting firm. Kaplan has worked with over half of all MLB organizations and many global sports media organizations, and his baseball career spans twenty-five seasons.He created and led the Chicago Cubs Analytics Department. Currently, Ari is the director of A.I. Evangelism and Strategy at DataRobot, a leading enterprise A.I. platform.If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Google Podcasts, Spotify or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.

To be effective, a product manager in the SaaS space must be a visionary with an engineering degree. It takes deep knowledge of technical processes and a desire to help customers achieve the outcome they want. Dustin Kirkland, Chief Product Officer at Apex, has been in the product space for more than 20 years.Dustin joined Patrick and Shelli for a discussion on what it takes to develop a product manager mindset, why he wishes he would have stuck with controversial ideas early in his career, and the current landscape of product design in IT. Tune in for his story and wisdom.(01:48) - What is Apex Clearing?(02:52) - Fractional share offerings(06:49) - Disruptive fintech tools(10:51) - True to the vision(13:40) - Sphere of influence(19:04) - Project-to-product mentality(21:33) - Getting involved in product management(26:58) - Leaders are learnersDustin Kirkland is the Chief Product Officer at Apex Clearing. As CPO, Dustin is responsible for defining the vision and evolving the strategy of Apex’s product portfolio. With 20 years of experience in the software and technology industry, Dustin has worked for some of the largest technology firms—Google and IBM, along with innovative startups—Gazzang, acquired by Cloudera, and Canonical, which is the company behind Ubuntu. His team of product managers interface with Apex customers and Apex engineers on a daily basis, ensuring quality, excellence, completeness, and timely delivery of the product release cycles.If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Google Podcasts, Spotify or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.

Nicolas Chaillan is the first ever Chief Software Officer for the United States’ government at his post with the US Air Force. As an agency tasked with both innovation and national security, the Air Force has its work cut out for it.On this week’s edition of Innovation and the Digital Enterprise, Nicolas shares his thoughts on why employers should give paid time for continuous learning to remain competitive. He explains why we need to think beyond college degrees and offer alternative pathways toward advancement. Take a listen.(01:31) - DevSecOps adoption(03:48) - Big picture moves(05:27) - Multiple daily releases(07:36) - End users(09:38) - Team recruiting(12:08) - Learn while fighting(15:56) - Prioritizing people(22:20) - Teenage entrepreneurship(24:18) - Being the change agent(30:54) - How can we help?Mr. Nicolas Chaillan is appointed as the first Air Force Chief Software Officer. He is also the co-lead for the Department of Defense Enterprise DevSecOps Initiative with the Department of Defense Chief Information Officer. The Chief Software Officer is responsible for analyzing current software and cloud migration plans to avoid vendor lock-ins while allowing for rapid prototyping and a streamlined process for deployment. To keep up with the pace of technology, Mr. Chaillan evaluates and authorizes new commercially available off-the-shelf software and cloud-related technologies to help with their adoption across various Air Force programs based on their mission needs.In addition to his public service, Mr. Chaillan is a technology entrepreneur, software developer, cyber expert and inventor. He has over 19 years of domestic and international experience with strong technical and subject matter expertise in cybersecurity, software development, product innovation, governance, risk management and compliance. Mr. Chaillan is recognized as one of France’s youngest entrepreneurs after founding, WORLDAKT at 15 years of age. He has founded 12 companies and has created and sold over 180 innovative software products to 45 Fortune 500 companies. Additionally, he is recognized as a pioneer of the computer language PHP.If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Google Podcasts, Spotify or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.