Service Management Leadership Podcast

Service Management Leadership Podcast
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Aug 30, 2021 • 7min

Service Management Leadership - IT Service Delivery and a Deli

A brief discussion using a deli as a way of viewing service delivery Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with six acclaimed books in the subject area and a popular YouTube channel with approximately 1,200 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Aug 26, 2021 • 46min

Jeevan Lobo Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Jeevan joins Jeffrey as the 44th guest on the Service Management Leadership podcast.  Topics are centered around the IT service delivery models.  Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with SIX acclaimed books in the subject area and a popular YouTube channel with approximately 1,300 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Aug 25, 2021 • 4min

Morning Tea with Jeffrey - In a world filled with constraints ...

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with six acclaimed books in the subject area and a popular YouTube channel with approximately 1,300 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page. Thank you to Balaji at Sky10 for the graphics
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Aug 24, 2021 • 6min

Service Management Leadership - How to handle the chaos

A brief discussion about addressing the chaos Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with six acclaimed books in the subject area and a popular YouTube channel with approximately 1,200 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Aug 23, 2021 • 7min

Service Management Leadership - Removing Bureacracy

A brief discussion about removing bureaucracy Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with six acclaimed books in the subject area and a popular YouTube channel with approximately 1,200 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Aug 19, 2021 • 25min

Waseem Ahmed Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Waseem joins Jeffrey as the 43rd guest on the Service Management Leadership podcast.  Topics are centered around the impact of COVID on Service Management and looking forward to what lies ahead. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with SIX acclaimed books in the subject area and a popular YouTube channel with approximately 1,200 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Aug 18, 2021 • 10min

Morning Tea with Jeffrey - Most People Say We Are Measuring The Wrong Things ... They Are Correct

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with six acclaimed books in the subject area and a popular YouTube channel with approximately 1,300 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page. Thank you to Balaji at Sky10 for the graphics
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Aug 17, 2021 • 6min

Service Management Leadership - Continual Improvement

A brief discussion about improving ITSM processes to reflect current business needs and desired outcomes Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with six acclaimed books in the subject area and a popular YouTube channel with approximately 1,200 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Aug 16, 2021 • 5min

Service Management Leadership - Incorporating all technology in your ITSM & ITAM programs

A brief discussion about incorporating all technology into your ITSM & ITAM programs Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with six acclaimed books in the subject area and a popular YouTube channel with approximately 1,200 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Aug 12, 2021 • 27min

Alexander Golev Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Alexander joins Jeffrey as the 43rd guest on the Service Management Leadership podcast.  Topics are centered around Windows365 product launch. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,000 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.

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