Service Management Leadership Podcast
Service Management Leadership Podcast
Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts:
■ Monday: Jeffrey Tefertiller – Service Delivery topics
■ Tuesday: David Cannon, PeopleCert
■ Wednesday: Kenneth Gonzalez
■ Thursday: Jeffrey Tefertiller – Service Management topics
■ Friday: Rina Rhambhatt-Barot - Variety of service management and IT topics
Please subscribe and rate wherever you listen to podcasts.
■ Monday: Jeffrey Tefertiller – Service Delivery topics
■ Tuesday: David Cannon, PeopleCert
■ Wednesday: Kenneth Gonzalez
■ Thursday: Jeffrey Tefertiller – Service Management topics
■ Friday: Rina Rhambhatt-Barot - Variety of service management and IT topics
Please subscribe and rate wherever you listen to podcasts.
Episodes
Mentioned books
Sep 26, 2023 • 5min
Service Management Leadership - How To Get Started Moving To ITIL4
A brief discussion about ITIL4
Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Branding by Balaji - Follow him at @bwithbranding on Instagram
#ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation
Sep 25, 2023 • 6min
Service Management Leadership - Uniqueness
A brief discussion about tailored solutions
Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Branding by Balaji - Follow him at @bwithbranding on Instagram
#ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation
Sep 22, 2023 • 6min
Service Management Leadership - Guest Host Luigi Ferri Talking About Definitions
Luigi Ferri takes the mic to talk about Definitions in his tenth episode for the Service Management Leadership Podcast.
Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/ukbestpractices
Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Branding by Balaji - Follow him at @bwithbranding on Instagram
#ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation
Sep 21, 2023 • 6min
Service Management Leadership - Experience
A brief discussion about Experience
Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Branding by Balaji - Follow him at @bwithbranding on Instagram
#ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation
Sep 20, 2023 • 7min
Service Management Leadership - XLAs
A brief discussion about XLAs
Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Branding by Balaji - Follow him at @bwithbranding on Instagram
#ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation
Sep 19, 2023 • 6min
Service Management Leadership - ITIL and ITSM Platforms
A brief discussion about how ITIL is incorporated into our ITSM platforms
Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Branding by Balaji - Follow him at @bwithbranding on Instagram
#ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation
Sep 18, 2023 • 5min
Service Management Leadership - App or Tools Rationalization
A brief discussion about a method of rationalization
Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Sep 15, 2023 • 9min
Service Management Leadership - Guest Host Luigi Ferri Talking About Portfolio Management
Luigi Ferri takes the mic to talk about Portfolio Management in his ninth episode for the Service Management Leadership Podcast.
Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/ukbestpractices
Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Branding by Balaji - Follow him at @bwithbranding on Instagram
#ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation
Sep 14, 2023 • 5min
Service Management Leadership - ITIL4
A brief discussion about the ITIL4 Four Dimensions of Service Management
Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Branding by Balaji - Follow him at @bwithbranding on Instagram
#ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation
Sep 13, 2023 • 5min
Service Management Leadership - Top Performers
A brief discussion about staffing
Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Branding by Balaji - Follow him at @bwithbranding on Instagram
#ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation
