Service Management Leadership Podcast

Service Management Leadership Podcast
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Mar 3, 2021 • 38min

Morning Tea with Jeffrey - Understanding the Cost of an Outage

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,100 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Feb 26, 2021 • 43min

The Global ITAM Summit - Part 2 - Replaces this week's Service Management Leadership Podcast with Jeffrey Tefertiller (Re-Published)

This is re-published but is a great discussion on IT Asset Management. We plan on having the second-annual Global ITAM Summit in the coming weeks or months. The Global ITAM Summit is a knowledge-sharing panel of esteemed guests helping organizations make great IT Asset Management decisions. The panelists for this episode include: Craig Guarente Piaras MacDonnell Pamela Fulmer Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,000 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Feb 26, 2021 • 8min

Morning Tea with Jeffrey - The Impact of One Degree in Digital Transformation

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,100 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Feb 24, 2021 • 16min

Morning Tea with Jeffrey - Accelerating Digital Transformation

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,100 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Feb 18, 2021 • 53min

The Global ITAM Summit - Part 1 - Replaces this week's Service Management Leadership Podcast with Jeffrey Tefertiller (Re-Published)

This is re-published but is a great discussion on IT Asset Management. We plan on having the second-annual Global ITAM Summit in the coming weeks or months. The Global ITAM Summit is a knowledge-sharing panel of esteemed guests helping organizations make great IT Asset Management decisions. The panelists for this episode include: Craig Guarente Piaras MacDonnell Pamela Fulmer Rory Canavan Stay tuned for next week's episode which is part two of this discussion. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,000 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Feb 17, 2021 • 11min

Morning Tea with Jeffrey - Technical Debt as an Accelerator of Transformation

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,100 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Feb 11, 2021 • 1h 15min

Alex Fullick Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Alex joins Jeffrey as the twenty-ninth guest on the Service Management Leadership podcast.  Topics range from Alex's process for Business Continuity Planning to how things have changed due to COVID. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,000 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Feb 10, 2021 • 9min

Morning Tea with Jeffrey - The Changing of the Times

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,100 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Feb 4, 2021 • 54min

James Moy Joins the Service Management Leadership Podcast with Jeffrey Tefertiller (re-pulished from November)

James joins Jeffrey as the twenty-first guest on the Service Management Leadership podcast.  Topics range from his career journey to the virtues of Hardware & Software Asset Management. This is re-published from November. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,000 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Feb 3, 2021 • 6min

Morning Tea with Jeffrey - The Value of Execution over Strategy

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,100 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.

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