Service Management Leadership Podcast
Service Management Leadership Podcast
Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts:
■ Monday: Jeffrey Tefertiller – Service Delivery topics
■ Wednesday: Kenneth Gonzalez
■ Thursday: Jeffrey Tefertiller – Service Management topics
Please subscribe and rate wherever you listen to podcasts.
■ Monday: Jeffrey Tefertiller – Service Delivery topics
■ Wednesday: Kenneth Gonzalez
■ Thursday: Jeffrey Tefertiller – Service Management topics
Please subscribe and rate wherever you listen to podcasts.
Episodes
Mentioned books
May 18, 2021 • 3min
Why I Decided Now Was The Right Time To Write The Book "ITIL4: The New Frontier:
A brief podcast of why Jeffrey Tefertiller wrote his new book at this time.
If your organization needs help adopting ITIL4, reach out to Jeffrey to schedule a no-hassle conversation.
Subscribe to this podcast channel so you will not miss any new episodes. We have great content planned for 2021. We will have podcasts throughout the year.
Stay tuned as next week's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Service Management Leadership delivers value. We have decades of experience to assist your organization in reaching its Service Management and Business Continuity goals. Jeffrey is an accomplished author with six acclaimed books in the subject area and this YouTube channel has over 1,000 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page. #servicemanagement #itsm #itil #businesscontinuity #itil4 #itservicemanagement #enterpriseservicemanagement
May 17, 2021 • 6min
Service Management Leadership - A Different Paradigm For Service Management
A brief discussion about how to change a trend impacting Service Management.
Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,000 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
May 13, 2021 • 34min
Second Annual Global ITAM Summit - Breakout Session - Kylie Fowler
The Global ITAM Summit is a knowledge-sharing event with a panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, Kylie shares her IT Asset Management expertise.
Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,000 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
May 12, 2021 • 3min
Why I Named My New Book "ITIL4: The New Frontier:
A brief podcast of why Jeffrey Tefertiller named his new book "ITIL4: The New Frontier".
If your organization needs help adopting ITIL4, reach out to Jeffrey to schedule a no-hassle conversation.
Subscribe to this podcast channel so you will not miss any new episodes. We have great content planned for 2021. We will have podcasts throughout the year.
Stay tuned as next week's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Service Management Leadership delivers value. We have decades of experience to assist your organization in reaching its Service Management and Business Continuity goals. Jeffrey is an accomplished author with six acclaimed books in the subject area and this YouTube channel has over 1,000 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page. #servicemanagement #itsm #itil #businesscontinuity #itil4 #itservicemanagement #enterpriseservicemanagement
May 12, 2021 • 5min
Morning Tea with Jeffrey - Value Streams
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,300 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Thank you to Balaji at Sky10 for the graphics
May 11, 2021 • 5min
Service Management Leadership - The Goalposts are Moving
A brief discussion about the moving goalposts.
Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,000 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
May 10, 2021 • 6min
Service Management Leadership - Theory versus Practice
A brief discussion about Theory versus Practice.
Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,000 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
May 6, 2021 • 32min
Second Annual Global ITAM Summit - Breakout Session - David Foxen
The Global ITAM Summit is a knowledge-sharing event with a panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, David shares his IT Asset Management expertise.
Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,000 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
May 5, 2021 • 5min
Morning Tea with Jeffrey - How Do We Improve Leadership Decision-Making
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,300 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Thank you to Balaji at Sky10 for the graphics
May 5, 2021 • 4min
Why I Decided To Write The Book "ITIL4: The New Frontier:
A brief podcast of why Jeffrey Tefertiller wrote his new book.
If your organization needs help adopting ITIL4, reach out to Jeffrey to schedule a no-hassle conversation.
Subscribe to this podcast channel so you will not miss any new episodes. We have great content planned for 2021. We will have podcasts throughout the year.
Stay tuned as next week's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Service Management Leadership delivers value. We have decades of experience to assist your organization in reaching its Service Management and Business Continuity goals. Jeffrey is an accomplished author with six acclaimed books in the subject area and this YouTube channel has over 1,000 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page. #servicemanagement #itsm #itil #businesscontinuity #itil4 #itservicemanagement #enterpriseservicemanagement
