The Alldus Podcast - AI in Action

Today's guest is Teresa Purdy, Vice President, Technology Global Practice Leader at NewRocket. Founded in 2016, NewRocket delivers meaningful experiences and extraordinary results with ServiceNow. They bring innovative and creative solutions to over 1000 customers around the globe to Financial Services, Healthcare, Government, Insurance, and Technology companies. NewRocket has delivered over 4000 successful projects through world-class implementations and integrated solutions across the entire ServiceNow platform. Teresa is a transformational leader with over 20 years' experience successfully delivering large projects and managing products related to IT Service Management, Human Resources, CSM, GRC, & ERP Technology. She has vast hands-on experience in all aspects of technical design, application installation, system migrations, & security concepts/controls, as well as proficiency in large scale environments implementation, operations support, & life-cycle management within a range of industries including the sports, government, retail and manufacturing sectors. In the episode, Teresa will talk about: Her day-to-day role at NewRocket, The importance of community and leading with empathy, How they are making an impact for their customers, Engage, Engineering, Excellence, Focusing on their core values, Challenges they overcame to achieve success and Trends in automation that excite her for the future

Today's guest is Michael Cunningham, CTO and Co-Founder at Zelta AI in New York. Founded in 2022, Zelta AI helps product teams in B2B SaaS companies prioritize their roadmap with confidence and maximize the value of each decision. They use generative AI to communicate insights on top customer pain points found in companies’ most valuable asset - qualitative sources of customer feedback such as sales call transcripts, support tickets and user surveys. In the episode, Michael will discuss: The origins of Zelta AI, How they help companies prioritize their roadmap more effectively, Examples of the benefits they bring to customers, The role of AI and Data Analytics in the product, Why Zelta AI is a great place to work, What excites him for the future at Zelta AI

Today's guest is Mark Shoun, Chief Data Scientist at Ledger Investing in New York. Founded in 2016, Ledger Investing are a tech-enabled marketplace for connecting insurance risk to capital. The company deploys proprietary software and data analytics covering many types of insurance risk portfolios. This technology enables insurers to securitize risk more efficiently while providing investors, asset managers, pension funds, hedge funds, family offices, and other institutions an opportunity to invest in a new and growing asset class. Mark is a experienced data science professional who's passionate about providing data-driven answers to complex real-world questions. He leads a team at Ledger Investing that focuses on building sophisticated analytics for casualty insurance portfolios, in particular modeling casualty insurance for pricing insurance-linked securities. They are fluent in actuarial practice and in modern statistical techniques, and they seek to combine the best of both worlds to provide robust, unbiased and precise forecasts to their clients. In the episode, Mark will discuss: The mission they are working on at Ledger Investing, How they are applying AI & Data Science in the insurance sector, Building the Data Science team from scratch, Day-to-day life and culture of the current team, and What the near future looks like for Ledger Investing

Today's guest is Annette Muldowney, Vice President - ServiceNow Lead at Lakeland Bank. Founded in 1969, Lakeland Bank continues to build on its infrastructure of financial strength, profitability, efficiency and quality service as it moves into the future. It is their mission to inspire and enable the communities that they serve to achieve financial stability and success. With a passion for excellence, Lakeland Bank strive to exceed the expectations of their customers, associates and shareholders. Annette has over 20 years Technical Management and Support experience primarily in the telecommunications and service industries, as well as local government.  She is currently responsible for the creation of the ServiceNow roadmap and project development efforts for Lakeland Bank. Her duties include resetting the existing customized version of ServiceNow, the redeployment of ServiceNow as a platform technology solution in the areas of ITSM, ITBM, ITOM, as well as managing the internal ServiceNow development team and third-party vendor management. In the episode, Annette will talk about: Why ServiceNow is the platform of choice, Considering customizations and maintenance, Case studies on how they utilize ServiceNow at Lakeland Bank, Benefits that the platform brought to the organization and Advice to her younger self

Today's guest is Shay Neufeld, Director of Data Products and Analytics at Inscopix, a Bruker company. Founded in 2011 and headquartered in Mountain View, California, Inscopix is empowering researchers in academia and industry with a pioneering neural circuit approach, to improve their understanding of the brain and accelerate therapeutic development for neurological and psychiatric disorders. Their Miniscope platform is the integration and miniaturization of the benchtop fluorescence microscope into a 2-gram device that can be mounted onto the head of a freely behaving animal to observe its brain activity. With over 1000 installations worldwide, these miniscopes are empowering advances in neuroscience research and preclinical research for the development of transformational therapeutics. In the episode, Shay will talk about: The interesting work they do at Inscopix An insight into the life of the data insights team What excites him for the future within neuroscience Their recent acquisition by Bruker and what it means for Inscopix Career opportunities and growth plans

Today's guest is Chase Spurlock, Co-Founder and CEO at Decode Health in Nashville, Tennessee. Founded in 2019, Decode Health is a Healthcare AI company that powers an ecosystem of industry-leading diagnostic and pharmaceutical companies to unlock discoveries with data. Current projects the team are working on include genomic data creation, RNA diagnostics and population health analytics. Over the course of a decade, the team leading Decode has built a framework leveraging a variety of advanced machine learning approaches. The company’s flexible, scalable approach layers clinical data with SDoH and non-clinical data to fuel innovation and advance precision medicine. Decode’s data assets, products and services improve patient outcomes, lower costs and promote health equity. In the episode, Chase will discuss: The interesting work he does with Decode Health, An insight into the day-to-day life of the data team, Examples of the benefits that they bring to customers, What the future holds for Decode Health, Why the team is critical to the success of the company & Why to consider a career with Decode Health

Today's guest is Nima Keyhani, Managing Director Americas at Serity. Founded in 2020 with offices in Germany, the United States and Colombia, Serity has the right mix between domain expertise and technical knowledge to make your project successful. With a team of experts in the areas of GRC, Security Operations, Third Party Risk Management and BCM, they not only know the challenges that customers face every day, but they also come up with a solution that suits their needs. By implementing these solutions for several years on the ServiceNow Platform, Serity have become a reliable partner and a trusted advisor, building a bridge between business and technology. Their mission is to digitize and improve processes to protect an enterprise and its most valuable assets. They achieve this through their domain expertise which helps them to design an integrated solution that enables their customers and reduces their costs. In the episode, Nima will talk about: The interesting work he does with Serity, Benefits that ServiceNow can bring to security & risk, The working culture at Serity, The importance of empathy, Recent trends he is seeing within security & risk, and Their expansion to Latin America

Today's guest is Nan Li, VP of AI, ML and Statistical Practice at Nationwide in Columbus, Ohio. Nationwide is one of the largest and strongest diversified insurance and financial services organizations in the United States. Nationwide provides a full range of insurance and financial services products including auto, business, homeowners, farm and life insurance; public and private sector retirement plans, annuities and mutual funds; excess & surplus, specialty and surety; pet, motorcycle and boat insurance. Nan is a passionate, versatile, and human-centric data and analytics executive with 20 years of experience in the insurance, financial services, and healthcare industries. A creative and pragmatic business problem solver, innovator and communicator, Nan is skilled at setting up data & analytics strategy and roadmap, bringing business, analytics, and IT together to achieve business outcomes, and operationalizing data & analytics solutions to deliver scalability and ROI. In the episode, Nan will discuss: Her role and responsibilities at Nationwide, Benefits that they bring to customers, How AI & Data Science has evolved at Nationwide, Why Nationwide is a great place to work, What they look for when hiring into the team and What the roadmap looks like for Nationwide

Today's guest is Peter Foley, Head of Data Science at EDO in California. EDO is a leading platform for measuring the immediate impact of TV advertising across linear and streaming. Modern marketers across brands and networks combine real-time TV engagement signals with world-class decision science, to maximize creative and media performance. EDO's investment-grade data aligns advertising investments to business results with detailed competitive, category, historical and predictive intelligence. In 2015, award-winning filmmaker and entrepreneur Edward Norton and PhD economist, poet, and entrepreneur Daniel Nadler saw an opportunity to modernize linear TV advertising measurement and help the film industry better market their work using data science. Eight years later, EDO has grown well beyond a tool for media and entertainment. They now empower marketers, networks, advertising agencies and creatives to understand when and how Convergent TV ads trigger consumers to take actions that lead to economic outcomes. In the episode, Peter will talk about: The work they do within TV advertising, The role of AI and Data Science in their services, Current make-up of the data science team, Upcoming projects the team will be working on, Plans for growing his team and Why EDO is a great place to work

Today's guest is Artem Tyndyk, Lead Technical Consultant at NTT Data in Frankfurt, Germany. As part of the NTT Group, NTT Data is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT Data enables clients, as well as society, to move confidently into the digital future. They are committed to their clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries. NTT Data have developed industry-leading best practices and deliver unparalleled industry knowledge and true guidance to help leaders transform the modern enterprise. With hundreds of successful customer transformations across all areas, they bring a unique design-centered approach to all engagements to optimize user experience and realize ROI. Whether you are just starting out, looking to reimplement or heading up a new strategic initiative on the platform, NTT DATA offers unparalleled ServiceNow depth and breadth of experience as a true platform consultancy. In the episode, Artem discusses: How he got into the world of ServiceNow, The pros & cons of working as a consultant, Current challenges he sees customers facing, An insight into his recent cloud migration project, What the future holds for the ServiceNow platform