HR Coffee Time

Although the FSCS (Financial Services Compensation Scheme) is a relatively small organisation, employing around 250 people, the People team’s work in the Equity, Diversity and Inclusion space has led to it consistently ranking in the ‘Top 50 Most Inclusive Employers’ list.In this episode of HR Coffee Time, their Head of People – Lisa Faulkner shares practical tips and advice for any organisation who wants to focus on EDI based on her experience within the FSCS.Lisa’s advice includes:1.    Start small and then expand on what you’ve done so far.2.    Use internal and external data.3.    Set yourself realistic targets.4.    Turn to other organisations for advice and support.5.    Commit to charters.6.    Ask people throughout your organisation what will help them.7.    Consider the wider impact you can have on the local community and the world as a whole.Key Resources Mentioned in This EpisodeBusiness in the CommunityThe Race at Work CharterChange the Race RatioAdecco’s Creating Brighter Futures programCIPD’s Equality, Diversity & Inclusion reportsThe Women in Finance CharterThe Responsible Business TrackerPositive EastLisa’s Book Recommendations(Disclosure: this book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)The HR (R)Evolution: Change the Workplace, Change the World, by Alan Watkins & Nick DaltonCoherence: The Science of Exceptional Leadership and Performance, by Alan Watkins Connect With FayConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching Other Relevant HR Coffee Time EpisodesEpisode 58: How to feel more confident using data & analytics in your HR role, with Angela MoyleEpisode 70: Supporting yourself, or your colleagues at work with Tourette Syndrome, with Devon LovellEpisode 68: Real life insights into understanding & supporting autism in the workplace, with Cybill WatkinsEpisode 65: Practical strategies that empower women to succeed in leadership roles, with Carla MillerEpisode 59: ADHD – a personal story of the strengths, struggles & strategies that help, with Julie WhiteEpisode 42: Diversity & Inclusion at work – 7 mistakes to avoid (& what to do instead), with Dr Jonathan Ashong-LampteyEpisode 24: Understanding & supporting neurodiversity at work, with Melanie FrancisEpisode 14: Understanding & fixing your organisations gender pay gap, with Melissa BlissettEpisode 12: Supporting women returning to work after a career break, with Sally Dhillon Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you’re kind enough to leave a review, please do let Fay know so she can say ‘thank you’. You can always reach her at: fay@brightskycareercoaching.co.uk Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email. How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The free pdf condensed version of Fay’s HR Planner for 2023 Mentioned in this episode:Learn More About Inspiring HRLearn more about the Inspiring HR Leadership Programme and save your place on the cohort that starts on 30th April 2025.Inspiring HR

Whether you’re working in a tiny organisation or a huge one, you will have to interact with teams. And because people and relationships are complicated, those teams won’t always be working together as well as they could be. This can have a negative impact on the people in that team, other people around them and ultimately on the success of the organisation or business you all work for.In this episode of HR Coffee Time, Fay Wallis is joined by Gabriella Braun, who shares fascinating insights into groups and teams, explaining three of the unconscious ways teams behave destructively when they’re under pressure.Gabriella is the author of, “All That We Are” and the Director of Working Well, a specialist consultancy firm using psychoanalytic and systemic thinking to help leaders and teams to understand the hidden truths of their behaviour at work. Listen to the episode or read the transcript on the Bright Sky Career Coaching website to learn all about destructive team dynamics – how to spot them & get things back on track.  Books Mentioned in This Episode(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them)Gabriella’s book recommendation: “The Examined Life: How We Lose and Find Ourselves” by Stephen GroszGabriella’s book: “All That We Are: Uncovering the Hidden Truths Behind Our Behaviour at Work” by Gabriella Braun Connect With Fay & GabriellaConnect with Gabriella on LinkedInConnect with Fay on LinkedInGabriella’s consultancy website: Working WellGabriella’s book website: Gabriella BraunFay’s website: Bright Sky Career CoachingOther Relevant HR Coffee Time EpisodesEpisode 35: Helping teams thrive with personal user manualsEpisode 22: How to handle conflict at work, with Ginny RadmallRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you’re kind enough to leave a review, please do let Fay know so she can say ‘thank you’. You can always reach her at: fay@brightskycareercoaching.co.uk Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The free pdf condensed version of Fay’s HR Planner for 2023Mentioned in this episode:Learn More About Inspiring HRLearn more about the Inspiring HR Leadership Programme and save your place on the cohort that starts on 30th April 2025.Inspiring HR

A lack of confidence can stop us from tackling all sorts of challenges at work. Maybe it's holding you back from putting your ideas forward for a new initiative, or preventing you from creating and presenting an HR or People strategy for the first time, or stopping you from challenging someone at work when you disagree with them, or you can't bring yourself to speak up in meetings.Whatever your challenge is - this episode of HR Coffee Time is here to help. In it, career & executive coach Fay Wallis shares 3 tips to tackle a challenge at work when you aren't feeling confident:Creating a vision boardAdopting a test-and-learn approachUsing affirmationsKey Resources Mentioned in This EpisodeThe Essential HR Planner"Big Feelings: How to be okay when things are not okay" by Liz Fosslein & Mollie West Duffy"I Can Do It: How to use affirmations to change your life" by Louise Hay (Disclosure: the book links are affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through either of them.)Connect With FayConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingOther Relevant HR Coffee Time EpisodesEpisode 1: How to feel more confident at workEpisode 36: Four simple but powerful techniques to banish imposter syndrome, with Joanna LottEpisode 73: 5 ways to feel more confident in your next interview, meeting, or presentationRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.  How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The Essential HR Planner Mentioned in this episode:Learn More About Inspiring HRLearn more about the Inspiring HR Leadership Programme and save your place on the cohort that starts on 30th April 2025.Inspiring HR

If you're looking for a new role, or you're responsible for Recruitment in the organisation you work for, this episode of HR Coffee Time is here to help. You'll get to hear from Tansel Omer, the CEO and Founder of a new Recruitment platform - Presentus. Tansel joins Career Coach, Fay Wallis on the show to talk through how Presentus is a unique solution to your recruitment challenges.Key Resources Mentioned in This EpisodeThe special HR Coffee Time link to visit the Presentus website and register as a candidate (if you’re looking for a new role).The special HR Coffee Time link to visit the Presentus website to learn more and register as an organisation (if you’re interested in using Presentus to fill your vacancy/vacancies).Connect With Fay & TanselConnect with Fay on LinkedInConnect with Tansel on LinkedInFay’s website: Bright Sky Career CoachingTansel’s Book Recommendations(Disclosure: these book links are affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through it).Blitzscaling: The Lightning-Fast Path to Building Massively Valuable Companies, by Reid Hoffman & Chris YehThe Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses, by Eric RiesRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources, by signing up to receive the free weekly HR Coffee Time email.How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The Essential HR PlannerMentioned in this episode:Learn More About Inspiring HRLearn more about the Inspiring HR Leadership Programme and save your place on the cohort that starts on 30th April 2025.Inspiring HR

As an HR professional, you know that the role can be demanding and fast-paced. With so much to do on a day-to-day basis, it can be easy to lose sight of the bigger picture and your career & strategic goals.In this episode of HR Coffee Time, career coach Fay Wallis shares practical advice on how to use a quarterly review to identify areas for improvement, celebrate your achievements, and set meaningful goals for the future. Whether you're working on your own or as part of an HR team, her insights will help you work more efficiently and purposefully.So, if you're looking for a way to stay on top of your busy HR role while also achieving your career goals, tune in now to discover how the quarterly review can help you work smarter, not harder.Key Resources Mentioned in This EpisodeThe Essential HR Planner Connect With FayConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching Other Relevant HR Coffee Time EpisodesEpisode 61: The 4 pillars that will help you be strategic in your HR roleEpisode 26: How to be strategic in your new HR leadership role  Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up receive the free weekly HR Coffee Time email.How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The Essential HR PlannerMentioned in this episode:Learn More About Inspiring HRLearn more about the Inspiring HR Leadership Programme and save your place on the cohort that starts on 30th April 2025.Inspiring HR

Career development is an important topic at work. So many people are motivated by being able to develop and grow in their careers, it means that getting career development programmes right in your organisation can lead to higher levels of employee engagement (and help make your organisation somewhere people love to work).But how do you create a powerful career development programme that has an impact? This episode of HR Coffee Time is here to help. Kate Mansfield (Programme Director at Career Counselling Services) speaks to Career Coach Fay Wallis and shares the key learnings from studying 13 organisations who have introduced career development programmes and initiatives.Key Resources Mentioned in This EpisodeCCCS’s Career Strategy Insights Tool (and report)Kate’s book recommendation: “Wisdom at Work: Stay relevant in the second half of your career” by Chip Conley (Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them) Connect With Fay & KateConnect with Kate on LinkedInConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingCareer Counselling Services (CCS) website Other Relevant HR Coffee Time EpisodesEpisode 33: A helpful framework for career conversations at work, with Steve McIntoshEpisode 25: How to use career conversations to improve retention & engagement, with Sarah ArcherEpisode 21: The 8 people who will set you up for career success, with Sharon PeakeEpisode 16: How to become more confident about networkingEpisode 15: How networking can help your careerEpisode 11: Networking – the 3 most important networks for your careerRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email. How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The Essential HR PlannerMentioned in this episode:Learn More About Inspiring HRLearn more about the Inspiring HR Leadership Programme and save your place on the cohort that starts on 30th April 2025.Inspiring HR

Getting feedback and putting it into action is a powerful way of making progress with your HR/People career. So, it can feel frustrating when you don't have any, or if the feedback you are given is vague.Without clear feedback you can be left questioning yourself, wondering whether you're focusing on the right things and doing a good enough job. All of this can then start to chip away at your confidence.So, in this episode of HR Coffee Time, Career Coach Fay Wallis shares 5 tips to get useful feedback at work to help your HR/People career, including:The three different types of feedbackGetting clear on the type of feedback you needHow to help the feedback giver help youExample questions to ask that result in useful feedbackAn overlooked way feedback can help you succeed at workKey Resources Mentioned In This EpisodeHR Coffee Time Episode 57: Using the Johari Window to develop and grow in your HR careerBook: 'Thanks for the feedback: the science and art of receiving feedback well', by Douglas Stone & Sheila Heen (Disclosure: the book link is an affiliate link which means Fay will receive a small commission from Amazon if you make a purchase through it).Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The Essential HR PlannerMentioned in this episode:Learn More About Inspiring HRLearn more about the Inspiring HR Leadership Programme and save your place on the cohort that starts on 30th April 2025.Inspiring HR

Creating any strategy as part of your HR or People responsibilities can feel daunting; but it can feel especially daunting when it comes to Diversity, Equity and Inclusion (DEI). Because DEI is important, it covers so many different aspects and it involves delving into sensitive issues. Making progress can mean sparking huge cultural change which can be messy and takes time.  Strategy and Diversity, Equity and Inclusion topics have been covered on HR Coffee Time before, but this episode is the first one that takes a deep dive into how to create an effective DEI strategy.  No matter where you are on your DEI journey in your organisation at the moment – whether you have a robust plan that you’re living and breathing and putting into action; or you have no experience in this area at all; or you are taking action but you’re not confident that what you’re doing is as good as it could be, this episode is here to help. Metra Rowe (Founder of Starling Business Solutions) joins host and HR Career Coach, Fay Wallis to generously share some of her key insights into how to create an effective DEI strategy.  Key Resources Mentioned in This EpisodeThe DEI PlaybookStarling Business Solutions’ DEI MasterclassSpecial offer for HR Ninjas to attend the DEI Masterclass (which includes a copy of the DEI Playbook worth £97 and a 1 hour DEI Consulting/Coaching session with Metra worth £250)ISO 30415:2021 Human Resource Management – Diversity and InclusionLinks to DEI Facebook groups:Diversity and Inclusion for beginnersDiversity and Inclusion in the workplaceDiversity and Inclusion leadersConnect with Fay & MetraConnect with Metra on LinkedInConnect with Fay on LinkedInMetra’s website: Starling Business SolutionsFay’s website: Bright Sky Career CoachingBook Recommendations(Disclosure: these book links are affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through it).Metra’s book recommendation in the episode:Diversity Beyond Lip Service: A Coaching Guide for Challenging Bias, by La’Wana HarrisMetra’s recommended reading list:The Leaders Guide to Unconscious Bias, by Pamela Fuller & Mark Murphy Subtle Acts of Exclusion: How to Understand, Identify and Stop Microaggressions, by Tiffany Jana and Michael BaranInclusion Revolution: The Essential Guide to Dismantling Racial Inequity in the Workplace, by Daisy Auger-DomínguezDemystifying Disability: What to Know, What to Say and How to Be an Ally, by Emily LadauThe Wake Up – Closing the Gap Between Good Intentions and Real Change, by Michelle Mijung KimHow to Talk To Your Boss About Race: Speaking Up Without Getting Shut Down, by Y-Vonne HutchinsonWe Can’t Talk About That at Work! A Guide for Bold, Inclusive Conversations: How to Talk about Race, Religion, Politics, and Other Polarizing Topics, by Mary-Frances WintersOther Relevant HR Coffee Time EpisodesEpisode 70: Supporting yourself, or your colleagues at work with Tourette Syndrome, with Devon LovellEpisode 68: Real life insights into understanding & supporting autism in the workplace, with Cybill WatkinsEpisode 65: Practical strategies that empower women to succeed in leadership roles, with Carla MillerEpisode 61: The 4 pillars that will help you be more strategic in your HR roleEpisode 58: How to feel more confident using data & analytics in your HR roleEpisode 59: ADHD – a personal story of the strengths, struggles & strategies that help, with Julie WhiteEpisode 42: Diversity & Inclusion at work – 7 mistakes to avoid (& what to do instead), with Dr Jonathan Ashong-LampteyEpisode 26: How to be strategic in your new HR roleEpisode 24: Understanding & supporting neurodiversity at work, with Melanie FrancisEpisode 14: Understanding & fixing your organisations gender pay gap, with Melissa BlissettEpisode 12: Supporting women returning to work after a career break, with Sally DhillonRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you’re kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The Essential HR PlannerEnjoyed This Episode? Don't Miss The Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email. Mentioned in this episode:Learn More About Inspiring HRLearn more about the Inspiring HR Leadership Programme and save your place on the cohort that starts on 30th April 2025.Inspiring HR

Getting remote working right can feel like a real challenge. Whether your organisation is fully remote, or has a hybrid working arrangement, it’s easy for people to start to feel disconnected and unhappy with work.In this episode of HR Coffee Time, Head of People at YuLife, Claire Cathcart shares some brilliant initiatives to help. Listen to her chat with Career Coach, Fay Wallis, where she talks through:The LinkedIn post she shared about a remote working initiative that went viral, with nearly 3,000 reposts   How to make your onboarding process as good as possible for remote workersHow to help managers do a great job at managing remotelyGreat ways to encourage collaboration & connection throughout your remote workforceKey Resources Mentioned in This EpisodeClaire’s LinkedIn post about the ‘not feeling 100%’ Slack status that went viralClaire’ book recommendation: “When Breath Becomes Air” by Paul Kalanithi (Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them)Connect With Fay & ClaireConnect with Claire on LinkedInConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The Essential HR Planner Mentioned in this episode:Learn More About Inspiring HRLearn more about the Inspiring HR Leadership Programme and save your place on the cohort that starts on 30th April 2025.Inspiring HR

Psychometrics can be used in a huge range of ways to help you achieve your HR and People goals at work. They’re incredibly popular as part of the recruitment process for hiring new talent at all levels. And some of the many other things they’re used for include leadership development programmes; team building activities and conflict resolution.Whether you’ve been using psychometric assessments for years and know quite a lot about them, or you’ve never used them at all, or you sit somewhere in the middle and have used a couple of them and know a bit about them but would like to know more – this episode is here to help.Business Psychologist Sue Colton explains what psychometric assessments are, how you can use them & why they’re so helpful.Key Resources Mentioned in This Episode Hogan AssessmentsSHL Occupational Personality Questionnaire (OPQ)Myers-Briggs (MBTI)DiSCSue’s first book recommendation: “The Chimp Paradox” by Professor Steve PetersSue’s second book recommendation: “Quiet: The Power of Introverts in a World That Can’t Stop Talking” by Susan Cain (Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them) Connect With Fay & SueConnect with Sue on LinkedInSue’s websiteConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteOther Episodes You May Be Interested In003: Building relationships with difficult people at work (Fay explains DiSC in detail in this episode) Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email. How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The Essential HR PlannerMentioned in this episode:Learn More About Inspiring HRLearn more about the Inspiring HR Leadership Programme and save your place on the cohort that starts on 30th April 2025.Inspiring HR