Natalie Luneva is the COO of Deposit Fix and is on a mission to help companies grow, clarify business priorities, and grow high performance teams. Drawing from her more than ten years of growing marketing teams, she has helped over one hundred companies streamline their operations, clarify business priorities, and scale.

Kerry Hoffman is a Project Manager with more than 10 years of experience. She can project manage anything from your startup business to your personal to-do list. Kerry started her career managing two-floor plans at Colicchio and Sons, a 3-star restaurant in Chelsea, before moving on to Seamless - GrubHub, where she managed projects on Product, Engineering, Account Management and Sales, over the course of six years. Kerry's love of food parallels her love of fitness. Kerry’s desire to reach her step goal and her life goals led her to ClassPass, where she currently serves as Head of Global Project Management and Ops. Kerry now brings project management to companies, small teams, co-founders, and individuals. With her desire to always charter new frontiers, Kerry is an expert at bringing order to chaos in all areas of life.

Bastien Siebman is known for being kind, dynamic, motivated, and organized! He is an Asana Certified pro who helps clients all around the world. He's published thousands of answers on the Asana online community, making him the number one contributor in the world and two times member of the month. He has also published three books about Asana, created a team of Asana virtual assistants, and has released dozens of tools around Asana. His passion for minimalism and productivity lead him to create minimalst-work.com. If that wasn't enough, he is also a full-time web developer.

Manja Horner is an ex-corporate learning and experience designer who is a trusted advisor to companies and big-hearted entrepreneurs looking to make a difference and grow. With her own process, she enables service-based entrepreneurs to boost their growth by solving their customer needs with training and non-training plans and the tools they need to get there.

I had a great conversation with Keith Gillette, Founder, and CEO of Task Train. He gave a ton of great insight into what it takes to build internal processes and procedures from scratch. Like myself, Keith is of the belief system that if it's not documented, it's not done. Without processes, there will be chaos. Your team will end up wasting precious time, energy, and resources without feeling like you're genuinely accomplishing anything.  Unfortunately, there's no cookie-cutter solution when it comes to building your own business's procedures. Every business is different, so every team's processes and procedures are different.   Resources: Taming Virtual Team Communication https://www.tasktrain.app/blog/taming-virtual-team-communication/ If It’s Not Documented, It’s Not Done: Prioritizing Proceduralizationhttps://www.tasktrain.app/blog/if-its-not-documented-its-not-done/  

On this inaugural episode of In Systems We Trust, I sat down with Joshua Zerkel, Head of Global Community for Asana to talk through how to lead productive and efficient remote teams. No matter how organized you are or how many checklists you have, if roles and responsibilities aren't clearly defined, things will get messy. People will feel disconnected, work will fall through the cracks, and clients will be unhappy.  And unhappy clients can threaten the long-term profitability and overall survival of your business.

The "In Systems We Trust" podcast is where owners and leaders of businesses talk about the systems, processes, and operational efficiency practices they use every day to make their organizations successful. If you love order, structural organization, and productivity, then this is the show for you.