People and Strategy

SHRM
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Jun 5, 2023 • 20min

Elizabeth Chrane on the Importance of Treating Your Employees Like Customers

Elizabeth Chrane led OneDigital’s marketing division for seven years before becoming the organization's Chief People Officer. In this episode of People and Strategy, Chrane speaks with host Tony Lee about the natural progression from Senior Vice President of Marketing to CHRO, measuring cultural effectiveness, and the importance of treating your employees like your customers to shape employee engagement.This episode of People and Strategy is sponsored by ADP.Episode transcript
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May 2, 2023 • 18min

Andrea Ferrara on HR as the “Conscience of Culture”

After joining PepsiCo in 1990, Andrea Ferrara is now the organization’s CHRO of North American Beverages and Nutrition at PepsiCo. In this episode of People and Strategy, Ferrarra speaks with host Tony Lee on advice for pursuing the C-suite, HR’s role as the “conscience of culture”, and her favorite PepsiCo products.This episode of People and Strategy is sponsored by ADP.Episode transcript
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Apr 3, 2023 • 21min

John Ferguson’s “Always Forward” Approach to Diversity and Leadership

John Ferguson, SHRM-CP, is both a motorsports fan and the CHRO at NASCAR. In this episode of People and Strategy, he joins host Tony Lee to reflect on the intersection between NASCAR’s 75th anniversary as a sport, and his “always forward” approach to talent acquisition and retention by expanding employee representation and development at the organization.This episode of People and Strategy is sponsored by ADP.Episode transcript
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Feb 28, 2023 • 20min

Peter Cappelli on Finding Clarity for Your People Strategy

Employers’ ongoing challenges in sourcing quality talent for their organizations highlights the importance of identifying and utilizing processes that reliably attract desirable employees. In this episode of People and Strategy, host Tony Lee speaks with Peter Cappelli, George W. Taylor Professor of Management and Director of the Center for Human Resources at the University of Pennsylvania’s Wharton School, on how to determine what will and won’t work for your organization’s people strategy.This episode of People and Strategy is sponsored by ADP.Episode transcript
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Jan 31, 2023 • 19min

Cara McNulty on Helping Employees Be the Healthiest They Can Be

Cara McNulty followed a career in population health science, always driven by awareness that everything people do, including work, is tied to their health. Now, as president of behavioral health and mental well-being at CVS Health, she spearheads the development of CVS Health and Aetna's mental health programs, products and capabilities. In this episode of People and Strategy, host Tony Lee speaks with McNulty on topics that include the importance of prioritizing mental health awareness among the workforce, training managers to help employees dealing with mental health challenges and the connection between mental health and employee disengagement.Episode transcript
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Jan 3, 2023 • 19min

Alex Triantis on the New Business of Graduate Business Schools

Organizations intuitively look to graduate business schools as a funnel for job-ready candidates, especially in light of widespread talent shortages. However, forces such as the post-COVID workplace and new generational values are actively shaping what goes into a graduate business educational experience. In this episode of People and Strategy, host Tony Lee speaks with Alex Triantis, Dean of the Carey Business School at Johns Hopkins University, about the demand for a different kind of MBA experience that is both remote and premised on meaningful engagement, corporate social responsibility, and purpose-driven careers.This episode of People and Strategy is sponsored by ADP.Episode transcript
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Nov 15, 2022 • 21min

Ola Snow on Shaping Both the Employee and Customer Experience

Cardinal Health CHRO Ola Snow doesn’t think there’s a secret formula or a right path for becoming a chief people executive, but she does credit her broad range of experience and roles at Cardinal Health that have included both different types of customers and business models. In this episode of People and Strategy, Snow joins host Tony Lee to discuss topics including the new importance of organizational listening as key to succeeding in competitive talent landscapes and reframing perspectives on hybrid/remote work.This episode of People and Strategy is sponsored by BambooHR.Episode transcript
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Oct 17, 2022 • 21min

Don Robertson's Business-Forward Approach to HR

Don Robertson is Northwestern Mutual’s chief human resources officer. He says his career in HR “just kind of happened,” but he also acknowledges how his background in finance, business and sales helped make him a great fit. In this episode of People and Strategy, Robertson speaks with host Tony Lee on topics that include his business-forward approach to HR, how Northwestern Mutual’s identity as a purpose-driven organization drives their recruiting, and the expanding role of the CHRO.This episode of People and Strategy is sponsored by BambooHR.Episode transcript
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Sep 6, 2022 • 19min

Chris Rackow on a People-Centric Approach to Cyber Defense

Chris Rackow was both a special agent in the FBI and a Navy SEAL. Today, he’s vice president for global security and resilience services at Google, as well as and president of the board of directors for the International Security Management Association (ISMA). In this episode of People and Strategy, Rackow speaks with host Tony Lee on the growing role of CHROs in corporate security, overlooked methods to prevent phishing and ransomware attacks and how the rapid expansion of remote work is impacting security and safety.This episode is sponsored by Mystery.Learn more about the SHRM Executive Network.Episode Transcript
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Aug 1, 2022 • 21min

Tawanda Starms and Holistic Talent Strategy

Tawanda Starms’ career in HR began when she learned that the chief people officer of Taco Bell needed an executive assistant. Today, she’s vice president of talent and culture at Chipotle Mexican Grill, overseeing a wide range of talent strategies, from recruiting to talent development to company culture, DE&I and organizational design. In this episode of People and Strategy, Starms speaks with host Tony Lee on topics including what she loves about the restaurant industry, her perspective on fostering employee engagement and the effectiveness of holistic, multi-armed talent recruitment strategies. This episode is sponsored by Cornerstone.Learn more about the SHRM Executive Network.Episode transcript

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