All Things Private Practice Podcast

Patrick Casale
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Sep 2, 2023 • 36min

Episode 101: Clinical Case Consultation & Community [featuring Jeanene Wolfe]

During our mental health careers, ongoing consultation is incredibly crucial. When you're in private practice, you can feel alone and alienated, like you're working on an island.In Episode 101 of All Things Private Practice Podcast, Jeanene Wolfe, owner of CollabOasis Clinical Consultation Groups, and I talk about the importance of ongoing case consultation, building your clinical community, and how to ethically refer clients to other providers.Making sure that you surround yourself with a support system is not only good to help avoid burnout, but it also ensures that you're providing quality therapeutic care to your clients.Jeanene Wolfe specializes in creating case consultation communities for mental health professionals, making sure that you have the space to staff cases, obtain clinical support, and that you have the space to bounce ideas off each other.–––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Thanks to Our Sponsors: The Receptionist for iPad & Heard! ✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.✨ Heard:I want to thank Heard for sponsoring this episode.Doing your own accounting as a self-employed therapist is stressful. I get it because I've been there. When I first started my private practice, I wasn't sure how much to save for taxes or how quarterly taxes worked. I didn't want to fuck up and get in trouble with the IRS. That's why I'm so glad I found Heard, the financial back office for therapists.Through easy-to-use software and awesome support, they help therapists manage their bookkeeping, taxes, payroll, and more, with affordable monthly and annual plans. They even help therapists set up a bank account, form a business entity, and open a retirement plan.Schedule a free consultation today at joinheard.com/atpp and use code ATPP at checkout, to get your first month for free. Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.
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Aug 26, 2023 • 48min

Episode 100: Private Practice Lessons From The Private Practice Pro [featuring Kelley Stevens]

Impostor Syndrome, Small Business Startup Fears, And All Things Private Practice. This episode touches on all of these things and more.During Episode 100 of All Things Private Practice, Kelley Stevens, LMFT of "The Private Practice Pro" and I reflect back on our Private Practice Startup Journeys.We discuss:How to choose your niche and attract your ideal clientsOur own impostor syndrome stories and struggles, and how we worked through themHow to show up in the content creation space, and how to monetize your therapy skillsThe things that grad school didn't teach us about owning our own businessesTechniques and strategies on how to get started, get out of your own way, and embrace the entrepreneurial journeyMore about Kelley:Kelley Stevens LMFT is a private practice consultant. She teaches therapists how to launch, build, and expand private practices. You can learn more about her online courses at www.theprivatepracticepro.com.–––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community–––––––––––––––––––––––––––––––––––––––––––––––––––––––––Thanks to Our Sponsors: The Receptionist for iPad!✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.
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Aug 19, 2023 • 35min

Episode 99: How To Become A Published Author [featuring Nicole Arzt]

Becoming a published author feels pretty daunting. Where do you even start? How do you actually see it through?During this episode, I talked with Nicole Arzt for the second time. She's the person behind the incredibly funny "Psychotherapy Memes."I know for myself, I have 3 different book drafts, all sitting in Google Docs, waiting for me to circle back to them at some point.Nicole talks about the process of becoming a published author, and how to work through all of the insecurities, self-doubt, and the concept of "just getting going."During this episode, we discuss: The vulnerability of the publishing process Do I even have anything to say that people would read? How the hell do I get published? How do I monetize my book? Tips and strategies on just getting started More about Nicole:Nicole Arzt is a practicing psychotherapist in Southern California. In her work, she has worked with a wide variety of individuals, couples, and families. Her clinical emphasis lies in treating substance use, eating disorders, and complex trauma. An accomplished author, Nicole contributes to numerous mental health organizations. She owns Soul of Therapy LLC, a writing and SEO business for therapists. She is also the founder of Psychotherapy Memes, a global community of more than 125,000 followers. Psychotherapy Memes aims to provide a comedic outlet for coping with the many challenges associated with this field. In addition, Nicole enjoys consulting and speaking with new therapists about working in mental health. She's been featured on several podcasts and has been the keynote speaker for several events around the country. She currently facilitates the Prelicensed Group on the Teletherapist Network. Her debut book, Sometimes Therapy Is Awkward, is available wherever books are sold.Nicole's website: www.psychotherapymemes.com–––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Thanks to Our Sponsors: The Receptionist for iPad! ✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option. Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.
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Aug 12, 2023 • 37min

Episode 98: Create Captivating Content: "Sticky Profiles" [featuring Anna Walker]

How many times have you heard me say that you "Can't be the Applebees of Therapy?"During this episode, I talk w/ Anna Walker, marketing specialist for mental health therapists, and her FB group "Get Booked Out."We talk about what helps you stand out on your therapist directory pages and websites, and how you can avoid sounding JUST like everybody else.Anna and I talk: The importance of authenticity in content creation The power of being relatable How to write your profile without sounding like a walking DSM-V How to get more private pay clients Anna talks about how to create a "sticky" profile page –––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Thanks to Our Sponsors: The Receptionist for iPad! ✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option. Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.
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Aug 5, 2023 • 38min

Episode 97: Lead With Curiosity to Effect Change [featuring Michael Ashford]

How is change truly affected and sustained? This may feel like a big, existential question, but one that is certainly worthy of asking.During this episode, I talk with Michael Ashford, director of marketing at The Receptionist for iPad.People need the autonomy to make decisions when change is being illicit-ed, and "facts don't solve fights."I discuss my former gambling addiction, how hellacious it was, and how I was able to pull myself out of it.We talk about how you can go from feeling extremely confident to feeling like "I know absolutely nothing" in a matter of moments.Michael and I discuss failure, our own definitions of it, and how it can sometimes feel like, "The End." I personally think that failure, a dose of humility, and a little bit of self-doubt are absolutely crucial, personally and professionally.This episode is deep, and we talk about some really profound existential experiences, including the importance of community and connection.Top 3 reasons to listen to the entire episode: Understand how society often rewards certainty, but true growth and change come from embracing curiosity, approaching challenges with an open mind, seeking out new perspectives, and exploring different solutions. Learn how to reframe failure and imposter syndrome as a learning experience to tap into our resilience and uncover new opportunities for growth. Identify ways to build a network of diverse, supportive, and trusted individuals who can provide feedback, guidance, and support during difficult times. It takes courage to face failure and impostor syndrome, especially when society tells you to seek certainty and avoid failure. However, if you lead with curiosity, embrace vulnerability and exploration, and welcome changes in your life, you'll be more likely to have greater personal growth and entrepreneurial success.More about Michael:Michael Ashford is a communications explorer and a tireless optimist. He has spent years researching leadership, conflict communications, and how to overcome political and social polarization in an effort to chart a path to help us bridge divides, communicate well, and find more common ground. Michael is the Director of Marketing at a Denver-based software company, The Receptionist, as well as a podcaster, a two-time TEDx speaker, and what he calls an "independent journalist" as a shoutout to his former career as a newspaper editor.Grab a free trial of The Receptionist for iPad, with an extra free month for signing up.Michael's Website: thereceptionist.com/privatepractice–––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Thanks to Our Sponsors: The Receptionist for iPad! ✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option. Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.
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Jul 29, 2023 • 33min

Episode 96: Web Design Demystified: Clear, Content-Rich, SEO-Friendly Therapy Websites [featuring Daniel Fava]

Web design, SEO, and Captivating Content Creation doesn't always come naturally to mental health therapists in Private Practice.Hell, we didn't learn this stuff in grad school, which means that mostly everyone's content sounds the same, and a lot of websites simply serve as placeholders, without actually helping w/ SEO (Search Engine Optimization) and Google visibility.During this episode, I talk with Daniel Fava of Private Practice Elevation, about why it's so important to understand how to create a website that not only stands out but actually ranks in Google searches.We talk about actual strategies that you can immediately implement that will help you stand out, increase your SEO, and optimize your website and directory pages.Top 3 reasons to listen to the entire episode: Understand the difference between a good and bad therapist website and what key things to watch out for when developing your online presence. Identify ways to make your website a safe space and establish a connection with potential clients. Learn how to create captivating content on landing pages, utilizing keywords and internal linking, as well as understand the impact of SEO on website visibility and attracting clients. If you take the time to structure and maintain your therapist website in a strategic, authentic, and ethical way, you'll be more likely to see your ideal clients finding and choosing you as their therapist while knowing that you're going to be the best fit.More about Daniel Fava:Daniel Fava is a digital business consultant and founder of Private Practice Elevation, a website design and SEO agency focused on helping busy private practice owners attract the clients they love so they can scale their businesses and create the life they desire. After building a website for his wife’s private practice and seeing the impact it had on her business, he became passionate about helping others achieve the same. Private Practice Elevation offers web design services, SEO (search engine optimization), and website support to help private practice owners grow their businesses through online marketing. Daniel lives in Atlanta, GA, with his wife Liz, and two energetic boys. When he’s not working, he enjoys hiking by the river, watching hockey, and enjoying a dram of bourbon.Check out Daniel's free ebook: 5 Things Every Private Practice Owner Can Fix on Their Website in the Next Week to Increase ClientsDaniel's Website: privatepracticeelevation.com-------------------------------------------------------🎙️ Listen to more episodes of the All Things Private Practice Podcast here: www.allthingspractice.com/all-things-private-practice-podcast🎙️Spotify: atppod.com/spotify🎙️Apple Podcasts: atppod.com/apple🎙️Google Podcasts: atppod.com/google🗨️ Join the All Things Private Practice FB Community:  www.facebook.com/groups/privatepracticebuilding----------------------------Mentioned in this episode:A Thanks to Our Sponsor, Heard!Visit the website for Heard here & get your 1st month free! Make sure to use code ATPP @ CheckoutA Thanks to Our Sponsor, The Receptionist for iPad!Visit the website for The Receptionist for iPad here! Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.
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Jul 22, 2023 • 30min

Episode 95: Survival Mode... Entrepreneurship in Difficult Seasons [featuring Danielle Swimm]

A lot of entrepreneurs tend to post "wins" or this image of living the "high life" online, but the reality of what goes on behind the scenes can be way less glamorous.Like any other person, there are struggles, dark times, and experiences that force them into survival mode.However, since many entrepreneurs are the face of their businesses, it can be damn scary to be transparent, slow down, or shift on what they've worked hard to create and put out into the world.If you are an entrepreneur who's silently struggling with life while trying to manage a business, this episode is for you.In this episode, I talk with Danielle Swimm, therapist and owner of The Entrepreneurial Therapist.Top 3 reasons to listen to the entire episode: Understand why prioritizing self-care and personal well-being is essential in entrepreneurship and small business ownership, as well as to incorporate it into your life. Learn some ways to face the unexpected with contingency plans and having systems in place that can provide peace of mind and better management during challenging times. See how embracing struggles and being accountable for them can lead to personal growth and business evolution, ultimately leading to coming out stronger and more resilient. Being authentic, prioritizing self-care, and having contingency plans in place for unexpected challenges are important parts of long-term success as an entrepreneur. If you are facing some difficult seasons of life, you are not alone, and it's okay to prioritize your well-being.More about Danielle:Danielle Swimm is a therapist in Annapolis, MD. She's a group practice owner and also runs The Entrepreneurial Therapist, a consulting company where she helps female therapists start and scale their private practices. She is passionate about helping female entrepreneurs push beyond their fears, and learn mindset, marketing, and systems. She's a mama of a 3-year-old and, in her free time, hikes and reads.Grab Danielle's Free SEO Guide: https://crimson-tree-855.myflodesk.com/Podcast: https://podcasts.apple.com/us/podcast/the-entrepreneurial-therapist-podcast/id1609204764/Instagram: https://instagram.com/entrepreneurialtherapist?igshid=MzRlODBiNWFlZA==-------------------------------------------------------🎙️ Listen to more episodes of the All Things Private Practice Podcast here: www.allthingspractice.com/all-things-private-practice-podcast🎙️Spotify: atppod.com/spotify🎙️Apple Podcasts: atppod.com/apple🎙️Google Podcasts: atppod.com/google🗨️ Join the All Things Private Practice FB Community:  www.facebook.com/groups/privatepracticebuilding----------------------------Mentioned in this episode:A Thanks to Our Sponsor, The Receptionist for iPad!Visit the website for The Receptionist for iPad here!A Thanks to Our Sponsor, Heard!Visit the website for Heard here & get your 1st month free! Make sure to use code ATPP at checkout! Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.
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Jul 15, 2023 • 34min

Episode 94: The Dope Black Therapist: Creative Representation in Therapy [featuring Blaise Harris]

Ever heard someone say they just "don't do therapy?"Even though the profession has gained a better reputation and become more inclusive, there are still many communities that are unrepresented and can have a harder time opening up to someone who probably "isn't going to get it."That's where finding your niche and ways to connect with and serve that community plays a huge role in how you show up as a therapist, whether that's by having your clients do boxing in session or just normalizing the shit that others can't handle.If you are curious about what creative representation can look like and how to tailor therapy to clients, as well as the struggles that the therapist may face when making custom therapy available to clients, this episode is for you.In this episode, I talk with Blaise Harris, therapist, private practice owner, author, and host of the "Dope Black Therapist" podcast, about why he went into private practice, what struggles he faced, and how his experience as a black man and retired firefighter impacts the way he does therapy and shows up for his clients.Top 3 reasons to listen to the entire episode:Understand the impact of unaddressed personal issues in professions that demand "leaving it at the door."Learn how to use creativity to customize and create safe spaces to talk openly, support one another, and break the stigma surrounding mental health.Hear Blaise's personal story of going from firefighter to therapist and how he shows up for his clients in unique ways while still maintaining self-care."Therapy that works" will look different for everyone, and stepping up to create that custom therapeutic environment to match each person's needs can result in criticism and pushback when breaking the norm and challenging the stereotypical therapist image. Despite what grad school teaches, there are many ways to be an ethical and effective therapist who caters to the unique healing processes of clients.More about Blaise:Blaise Harris is a licensed mental health counselor and former firefighter with over 14 years of service as a first responder and is the founder and owner of G Squared Consulting and Counseling Services. Blaise has a passion for helping others and hopes to end the stigma surrounding mental health amongst first responders and in the community. Blaise hosts a biweekly podcast called, The Dope Black Therapist, where he shares practices, tools, and coping mechanisms, as well as addresses issues regarding mental health.Blaise's Website: thedopeblacktherapist.com–––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community–––––––––––––––––––––Thanks to Our Sponsor: The Receptionist for iPad✨ The Receptionist for iPadThanks to The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.
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Jul 8, 2023 • 35min

Episode 93: Breaking Down Billing Barriers: Insurance Reimbursement That Supports Therapists & Clients [featuring Christine Li]

It sometimes seems like insurance companies are out to stick it to therapists with low payments or to their clients with high fees and confusing issues with superbills.Superbills were supposed to be the way for clients to see their therapists of choice and get out-of-network care, but the reality is that it can sometimes be messy and complicated.Thankfully, there are companies out there who are putting in the work to ensure that therapists get paid their FULL rates and clients get reimbursed.In this episode, I talk with Christine Li, founder and CEO of Mentaya, about making out-of-network care actually affordable and doable.If you are a therapist or a client who wants to do out-of-network care without worrying about the issues around insurance coverage and payments, then this episode is for you.Top 3 reasons to listen to the entire episode: Understand what out-of-network benefits are actually available and how they can be used for therapy. Identify ways to improve accessibility for care and connect with clients. Learn how superbills can be used to ensure that therapists are paid and clients can afford therapy. Therapists can utilize out-of-network insurance benefits to help both themselves and their clients. By understanding the reimbursement process and creating user-friendly websites, therapists can attract more clients, get paid their full fees, and make mental health care more accessible.More about Christine:Christine is the founder and CEO of Mentaya – a company that helps private practice therapists collect their full cash rate by taking advantage of out-of-network (OON) benefits. Mentaya instantly calculates clients’ benefits and automatically files OON claims to help your clients get reimbursed (70% on average!).Christine is a strong advocate for mental health and left her job as a Google Product Manager to start Mentaya.Try out Mentaya FOR FREE – therapists get 30 days free of our benefits checker! Use Promo code: PATRICKGo to https://www.mentaya.com to check out this offer.-------------------------------------------------------🎙️ Listen to more episodes of the All Things Private Practice Podcast here: www.allthingspractice.com/all-things-private-practice-podcast🎙️Spotify: atppod.com/spotify🎙️Apple Podcasts: atppod.com/apple🎙️Google Podcasts: atppod.com/google🗨️ Join the All Things Private Practice FB Community:  www.facebook.com/groups/privatepracticebuilding----------------------------Mentioned in this episode:A Thanks to Our Sponsor, The Receptionist for iPad!I would also like to thank The Receptionist for iPad for sponsoring this episode. As you prepare for the new year as a private practice owner, one area of your business where you might be able to level up your client experience is from the moment that they enter your office and check in with you. For many private practices, the client check-in process can be a bit awkward and confusing. Clients often enter into an empty waiting room. And chances are you're wrapping up a session with someone else, so there's no way of knowing when they arrive. With a visitor management system like The Receptionist for iPad, you can provide clients with a discreet and secure way to check in for their appointment while instantly being notified of their arrival. What's more, The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.Visit the website for The Receptionist for iPad here! Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.
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Jul 1, 2023 • 40min

Episode 92: Optimize & Fortify Your Private Practice Using HIPAA [featuring Liath Dalton]

Many mental health practitioners struggle to fully grasp the ins and outs of HIPAA requirements, so they just copy and paste forms from other clinicians, use software that can be easily breached, and think that "as long as the client doesn't mind using Venmo, Gmail, etc., it's fine, right?"But that's not how HIPAA works or why it exists. And though many therapists find it to be annoying, when implemented properly, it can be a tool to build trust with clients, as well as optimize and fortify your business and systems.If you are not already running a HIPAA-compliant private practice or maybe just want to know more about how to seamlessly and painlessly implement it into your business, this episode is for you.In this episode, I talk with Liath Dalton, director of Person Centered Tech, about how to "do HIPAA" the right way.Top 3 reasons to listen to the entire episode: Understanding the nuances of HIPAA compliance and how to make sure that you are following it correctly. See how HIPAA compliance doesn't have to be a headache or complicated and how you can embrace it with ease. Learn which tools for private practice are reliable and HIPAA-compliant so that you can choose the right ones for your business that are budget-friendly and secure. It's important to make your private practice HIPAA compliant to protect yourself and your clients, as well as ensure that you have a business that operates smoothly and is trustworthy.More about Liath:Liath is the director of Person Centered Tech, home of the PCT Way — a system for optimizing your practice and covering your HIPAA bases in just 5 steps. Liath cares deeply about PCT's purpose of "helping the helpers" through providing direct support, CE training, and resources to mental health practitioners in service of establishing robust and effective practices that meet the needs of your clients and you. Liath is especially passionate about supporting and equipping practice owners in navigating the security compliance process and identifying the specific solutions and processes that meet the particular needs of their practices.Check out this special offer from Liath: Discount on the PCT Way system packages (HIPAA Security Risk Analysis & Risk Mitigation Planning, HIPAA Manual, Device Security, Training, Service Selection, and direct support & consultation) for solo practitioners and group practices: Solo Practitioner PCT Way HIPAA Compliance Bundle and Group Practice PCT Way HIPAA Compliance BundleSave $100 off a HIPAA risk analysis, exclusive for ATPP listeners at https://personcenteredtech.com/atppp-x-pct.-------------------------------------------------------🎙️ Listen to more episodes of the All Things Private Practice Podcast here: www.allthingspractice.com/all-things-private-practice-podcast🎙️Spotify: atppod.com/spotify🎙️Apple Podcasts: atppod.com/apple🎙️Google Podcasts: atppod.com/google🗨️ Join the All Things Private Practice FB Community:  www.facebook.com/groups/privatepracticebuilding----------------------------Mentioned in this episode:A Thanks to Our Sponsor, The Receptionist for iPad!Visit the website for The Receptionist for iPad here! Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.

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