Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders cover image

Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders

Latest episodes

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Feb 2, 2022 • 28min

Stan Chia, CEO & Board Director at Vivid Seats — Winning a Seat at the Table: Entering established markets

Summary:Breaking into a market controlled by prominent players can be daunting, but competition breeds innovation and when newcomers are successful it usually means big benefits for consumers and investors. Vivid Seats (online ticket marketplace), led by CEO Stan Chia, is one of those success stories.Vivid Seats has carved out a space for themselves in an industry that has historically been dominated by big names like TicketMaster and StubHub by focusing on customer service and consumer engagement. Despite the hit live events and ticketing took from cancellations and postponements brought on by the COVID-19 pandemic, they recently went public, and acquired sports gaming app “Betcha” soon after, showing no signs of slowing down their impressive growth anytime soon.In this episode, Stan Chia shares what Vivid Seats is doing differently than the other profitable players in the ticketing space, he breaks down how Vivid Seats was able to maintain customer trust throughout the pandemic, and he explains why they're a great example of a how a SPAC transaction can go right.Highlights:Introduction to Stan Chia and Vivid Seats (2:16)What going public means for Vivid Seats (5:16)Vivid Seats’ acquisition of Betcha (6:36)The Vivid Seats team and workplace culture (8:11)How Vivid Seats differentiates itself in the industry (10:03)Why user engagement is important to Vivid Seats (14:07)How Vivid Seats is investing in technology (15:00)How Vivid Seats is moving forward after the pandemic (17:06)Why going public via SPAC was the right move for Vivid Seats (20:30)Long-term growth and diversification (24:28)Links:ICR TwitterICR LinkedInICR WebsiteVivid Seat WebsiteStan Chia LinkedInVivid Seats LinkedInVivid Seats TwitterFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, andrew@lowerstreet.co.
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Jan 19, 2022 • 31min

Steve Glenn, CEO of Plant Prefab — Building Better Businesses: Efficient and eco-conscious construction

Summary:Here’s a quick word association. What comes to mind when you hear the word, “construction.” Your first thought probably wasn’t “efficient,” but CEO Steve Glenn and his company, Plant Prefab, are trying to change that. Plant Prefab creates architect-designed custom homes held to the highest environmental standards and, because they fabricate structural pieces at production facilities simultaneously to onsite construction, they operate much more efficiently than companies using traditional methods.The construction sector is vast, with every niche having multi-billion dollar potential. Companies that can set themselves apart through innovation have a lot to gain. Reliability, efficiency, and an eco-friendly mission that appeals to both socially conscious consumers as well as developers trying to keep up with ever-stricter government regulations are helping Plant Prefab stand out from the competition. In an industry where cost of labor is a particular pain point, the ability to streamline and regulate the building process is in increasingly high demand, especially in the urban infill corner of the market where Plant Prefab thrives.In this episode, Steve Glenn shares his insights on the massive investment opportunity that is the real estate and construction market, and what Plant Prefab is doing to continue setting new standards of efficiency and sustainability in the industry.Highlights:Introduction to Steve Glenn and Plant Prefab (2:26)Why Plant Prefab is a technology company (6:10)Plant Prefab’s investors (8:19)Pros and cons to focusing on urban infill (12:39)The stats on Plant Prefab vs. traditional building methods (16:15)Achieving carbon neutrality (19:08)The “hub and spoke” model of manufacturing facilities (22:05)Efficiency and sustainability in the construction industry (26:33)Links:ICR TwitterICR LinkedInICR WebsitePlant Prefab WebsiteSteve Glenn LinkedInPlant Prefab LinkedInFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, andrew@lowerstreet.co.
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Jan 12, 2022 • 30min

Chris Rondeau, CEO of Planet Fitness — It Works Out in the End: The future of fitness

Summary:When businesses were forced to shut down during the Covid-19 pandemic, gyms found themselves particularly vulnerable. One company that managed to weather the storm (without losing a single location) and is now poised to come back stronger than ever is Planet Fitness. In this episode, we hear from the CEO of Planet Fitness, Chris Rondeau.From working the front desk of a single location in New Hampshire, to CEO of a public company with 2000+ locations, Chris Rondeau takes us through the evolution and success of Planet Fitness in his almost 30 years with the company, and offers a sneak peek of what investors can expect from the gym chain in the future. Between their focus on creating a judgement-free environment perfect for first-time gym goers, and an economic model that makes franchising profitable and relatively simple, Planet Fitness stands to take full advantage of the “fitness boom” Rondeau is predicting in the near future. In this episode, we'll hear from Chris on how Planet Fitness is continuing to grow their already over 15 million members by centering the mindset of their specific clientele, investing in ways technology can add additional value, and honing in on how to attract the already fitness-minded Gen Zers who are aging into membership. Highlights: The origin stories of Planet Fitness and Chris Rondeau (2:12)How they knew the economic model worked for franchising (6:32)Effects of the Covid-19 pandemic on the gym industry  (8:25)Redefining the industry: Wellness vs. Vanity (11:06)Real estate and providing value to landlords (12:15)Digital innovation in the fitness industry (14:52)New Year’s Eve and capitalizing on January’s resolution-makers  (18:52)Investors and how Planet Fitness makes money with $10/month membership  (21:14)Imagining the future of Planet Fitness (25:39)Creating value for shareholders and stakeholders (28:38)Links: ICR TwitterICR LinkedInICR WebsitePlanet Fitness WebsiteChris Rondeau LinkedInPlanet Fitness LinkedInFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, andrew@lowerstreet.co.
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Jan 5, 2022 • 42min

Jason Kelly, Bloomberg Quicktake— Good News: How the media can help your business

Summary:With fast-growing private and public companies, you’re often juggling a lot of stakeholders: management, employees, board members, investors. But there’s one key stakeholder that’s often forgotten: the media. But ignore them at your peril. They control a huge portion of the narrative and public image of your company—and if you haven’t established the relationships and trust to tell your story, then they’re going to tell it for you.Fortunately, there are journalists like Jason Kelly. Jason has spent almost 20 years reporting on business at Bloomberg in a variety of capacities, from New York Bureau Chief to his current role as Chief Correspondent for Bloomberg Quicktake, Bloomberg’s “Business Network for the New Generation.” He’s also authored two books, The New Tycoons on the rise of private equity, and Sweat Equity on the fitness economy. In his role, he’s been able to observe some giants of the industry, learn what makes businesses tick, and forge relationships with leaders across sectors.We sat down to talk about Jason’s approach to business journalism, and his new pursuits at the nexus of business, sports, and culture. He’ll share his philosophy on asking tough questions, the benefits of longstanding relationships with the media, and why CEOs should depart more often from their talking points. So join us! Because in the arena, all news is good news.Highlights:What makes a great journalist (1:16)How to publish things people don’t like (3:00)The power of relationships (4:59)Consumption changes in an on-demand world (10:42)QuickTakes: The intersection of sports, business, and culture (13:20)What Jason learned from The Last Dance (17:13)Making representation possible through “Portrait” (20:50)How writing a book let Jason engage with subjects in a different way (24:30)The most interesting person Jason’s interviewed (26:57)Jason’s observations on the business storylines going forward (28:46)The world moves on fast from mistakes (34:23)“In an era where you’re tempted to say less, say more” (35:49)Links:ICR TwitterICR LinkedInICR WebsiteJason Kelly LinkedInBloomberg QuicktakeBloomberg Quicktake: The Business of SportsBloomberg Quicktake: PortraitSweat EquityThe New TycoonsFeedback:If you have questions about the show or topics you'd like discussed in future episodes, email our producer, andrew@lowerstreet.co 
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Dec 15, 2021 • 32min

Brian Gonick, Co-CIO of Senvest — Diamonds in the Rough: Finding the value that everyone else ignores

Summary:Investing in stocks that the market has passed by is certainly risky, but that's right where Co-Chief Investment Officer Brian Gonick and his team at Senvest find value. Through strong understanding of management, a discerning eye, and techniques adopted from the CIA, Senvest find stocks with the potential for exponential long-term growth.Brian Gonick highlights how Senvest look to invest over an extended period of time, showing how important they view their horizons. To be part of the Senvest journey, you need to understand a thing or two about community. Developing strategies and building networks are two pieces of the investment puzzle, as far as Senvest are concerned.On this episode, we'll understand how Brian and his company set out to bring companies together for a brighter and more profitable future. For Senvest, getting from point A to B is the ultimate goal, but they believe as long as milestones are being hit, success will follow.Highlights:Outlining Senvest's investment strategy (0:19)How they implement FBI questioning tactics with potential companies (7:15)Brian's biggest success story (9:52)When situation trumps sector (14:06)Examples of the view on value to growth (15:41)How Senvest is using data like never before (20:31)Why hitting milestones and achieving expectations is key for Senvest (27:08)Links:ICR TwitterICR LinkedInICR WebsiteSenvest WebsiteBrian Gonick LinkedInSenvest LinkedInFeedback:If you have questions about the show or topics you'd like discussed in future episodes, email our producer, andrew@lowerstreet.co
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Dec 8, 2021 • 33min

Paddy Spence, CEO & Amy Taylor, President of Zevia — Can-do!: The benefits of being nimble in the beverage industry

Carbonated beverages and health don't often go hand in hand, but Zevia intends to change that. By using plant-based ingredients and all-natural sweeteners, Zevia eliminates sugar, GMO's and artificial ingredients from the equation. They deliver drinks that fly off the shelves, both in-store and online; they rank as the number-one sold beverage on Amazon. But their commitment doesn't stop at great taste. CEO Paddy Spence and President Amy Taylor are passionate about consumer health and eliminating plastic waste. Together, the two of them have developed a company that goes way beyond the can.During the COVID pandemic, as with many beverage companies, Zevia has found itself facing many difficulties, like aluminum shortages and customers who don't want to shop in person. But through their resilient nature, nimble structure, and "can-do" attitude, Paddy and Amy have gone from strength to strength. Advancing on scalability, developing in-store strategies and strengthening the balance sheets has made Zevia one of the major players in the beverage market.On this episode, we discuss Zevia's commitment to health and sustainability and how its agile strategy has positioned it well for the future. We'll talk about how Paddy and Amy dealt with supply chain issues and how they partner with retailers to position their brand in-store, as well as their strategies to engage new demographics. Listen on for a refreshing conversation!Highlights:Removing sugar from their products and using non-plastic materials (2:24)Creating customer convenience (3:38)Developing consistent platform strategy (4:20)How Zevia is all-inclusive for both the customer and investor (7:18)Building an accessible product for customers (13:43)How Zevia are both premium and affordable (19:11)Getting the market to understand their context and mission of their product (23:54)Providing a product for the new generations that has great taste but is also healthy(27:23)Links:ICR TwitterICR LinkedInICR WebsiteZevia WebsiteZevia Executive Leadership TeamAmy Taylor LinkedInZevia LinkedInFeedback:If you have questions about the show or topics you'd like discussed in future episodes, email our producer, ross@lowerstreet.co
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Nov 30, 2021 • 30min

Katherine Fogertey, CFO at Shake Shack — Grabbing a Byte : Innovation, digitalization and experience in the new age fast-food industry

Highlights:Learning within the fast-food industry (4:36) Digital transformation of the company (5:46) Enlightened hospitality and commitment to service (6:54) Creating a stellar experience for the customer (8:22) Importance of digital channels (10:02) How the company values its people, both customers and employees (15:45) Menu innovation (18:51) Cold-beverage innovation (21:22) Logistics of company balance sheets (23:15) Intention of digital ecosystem regarding promotions and user engagement (24:03) Links:ICR TwitterICR LinkedInICR WebsiteShake Shack WebsiteKatherine Fogertey LinkedInShake Shack LinkedInShake Shack Mobile AppFeedback:If you have questions about the show or topics you'd like discussed in future episodes, email our producer, ross@lowerstreet.co
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Nov 17, 2021 • 31min

Syed Raj Imteaz, ICR — Convert Operations: Why (and how) you should use convertible securities

Highlights:How Raj found himself in equity derivatives (0:35)What makes a convertible instrument more complex than debt or equity (2:36)Why you need advice if you’re going to attempt a convert (4:58)Convertible language that could hurt you down the road (9:45)Why the market for converts is so hot (11:38)Raj’s sell-side convertible pitch (16:55)When Raj saved a company millions (20:09)How convertibles can help you rethink capital return (24:05)Links:ICR TwitterICR LinkedInICR WebsiteICR Capital WebsiteICR Capital – Convertible SecuritiesSyed Raj Imteaz LinkedInFeedback:If you have questions about the show or topics you'd like discussed in future episodes, email our producer, ross@lowerstreet.co
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Nov 10, 2021 • 34min

Eric Yunag, Convergint — Connecting the Dots: Making your technology work together

Highlights:How Convergint is applying the technology they have at their disposal (2:51)The next technological revolution (5:37)How organizations can implement new technologies in physical world applications (7:44)How society is using "computer vision" to navigate itself (9:38)People should begin using technology as a visual intelligence platform (14:55)The power of gaze detection (16:52)How Convergint provides strategic guidance (17:42)Giving service that feels like an experience (19:44)How technology can improve workplace safety in the wake of the pandemic (23:34)Alternative lenses to reframe how you view technology (28:07)Links:ICR TwitterICR LinkedInICR WebsiteEric Yunag LinkedInConvergint WebsiteConvergint LinkedInConvergint TwitterFeedback:If you have questions about the show or topics you'd like discussed in future episodes, email our producer, ross@lowerstreet.co
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Oct 27, 2021 • 28min

Russ Wheeler, BBQGuys — In Your Grill: A look at the innovative platform that's changing the outdoor game

Highlights:Intro to community surrounding BBQGuys (2:46)How private equity actually attracted Russ to the company (5:01)How BBQGuys are getting employee buy-in (7:10)How BBQGuys found gaps in the market for their own brand (10:45)Creating a professional customer base (12:43)Defining the addressable market (15:30)Creating a content platform (17:33)How investors should read into acquisition costs (19:51)Why Russ is excited about getting acquired by a SPAC, Velocity Acquisition Group (22:24)Insight into senior team of the company (25:47)Links:ICR TwitterICR LinkedInICR WebsiteRuss Wheeler LinkedInRuss Wheeler TwitterBBQGuys WebsiteBBQGuys LinkedInBBQGuys TwitterFeedback:If you have questions about the show or topics you'd like discussed in future episodes, email our producer, ross@lowerstreet.co

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