AWS Podcast

Neuraflash is an AWS Partner that applies artificial intelligence and data-powered experiences to help customers transform their customer service by making the experience faster, more personalized, and connected across channels. In this special series episode, AWS Director of Partner, Jen Walsh Fisher is joined by NeuraFlash Sr. VP John Heater, to understand why Interactive Voice Repsonse flows (IVRs) are so important to the Contact Center and brand perception, and how the IVR Migration Tool can help organizations transform their customer service experience. Get started - https://aws.amazon.com/partners/featured/contact-center/ Leave us feedback - https://bit.ly/3zZTMZh

Amazon OpenSearch Services has new observability features to help you systematically detect potential threats and react to a system's state through an open source solution for machine learning, alerting, and visualization. In this episode, Simon is joined by Rajiv Taori, Senior Product Manager at AWS, to discuss the observability use case and the new capabilities of Amazon OpenSearch Service. They also dig into the benefits of observability, who it’s for, and share a customer example from Airbnb. Get started- https://go.aws/3SHO5GO Learn more about Observability- https://go.aws/3A3Hori Watch the live demo - https://bit.ly/3A3dbbL Leave us feedback - https://bit.ly/3zZTMZh

It is update time! Simon & Hawn have over 70 updates in this episode for you. Chapters: 00:28 AWS Marketplace 01:09 Analytics 07:08 Application Integration 07:39 Compute 11:29 Customer Engagement 12:01 Database 13:37 Developer Tools 16:35 Front-End Web & Mobile 17:11 Internet of Things (IoT) 18:21 Machine Learning 21:55 Management & Governance 23:19 Media Services 23:43 Migration & Transfer 24:26 Networking & Content Delivery 26:59 Quantum Technologies 27:27 Security, Identity and Compliance 30:24 Storage Extended Shownotes: https://d29iemol7wxagg.cloudfront.net/538ExtendedShownotes.html

The AWS Cloud Adoption Framework (AWS CAF) leverages AWS experience and best practices to help you digitally transform and accelerate your business outcomes through innovative use of AWS. In this episode, Simon is joined by Dr. Saša Baškarada (Worldwide Lead, AWS CAF) and Jason Turse (Senior Practice Manager, Defense Advisory), to discuss the latest updates to the AWS CAF, how customers, partners, and AWS teams are using it, and some of the best practices that the AWS CAF recommends. Learn more - https://aws.amazon.com/professional-services/CAF/ Register for re:Inforce - https://reinforce.awsevents.com/?did=pc_card-body&trk=pc_card-body Leave us feedback - https://d1ox81nm0qxip8.cloudfront.net/index.html

Media and entertainment (M&E) companies are improving content, reducing churn, and solving persistent challenges, like title matching, with third-party, external data sources. Yet, incorporating external data can be challenging with various vendors and integration methods. In this episode, Harry Lin, AWS Data Exchange Business Development Specialist for M&E, shares emerging data use cases and strategies to simplify data integration into workflows. Learn more - https://www.linkedin.com/smart-links/AQFMzIRNUfyGUg Leave us feedback - https://d1ox81nm0qxip8.cloudfront.net/index.html

With Amazon Redshift Serverless, all users—including data analysts, developers, and data scientists—can use Amazon Redshift to get insights from data in seconds. In this episode, Hawn sits down with Ashish Agrawal, Sr. Technical Product Manager at AWS, to chat about the newly launched Redshift Serverless. Learn about how customers can take advantage of this new serverless option to tackle various use cases in areas of machine learning, reporting and dashboarding, real time analytics, and data sharing without worrying about managing data warehouse infrastructure. Get started - https://aws.amazon.com/redshift/redshift-serverless/ Learn more -  https://aws.amazon.com/blogs/aws/amazon-redshift-serverless-now-generally-available-with-new-capabilities/ Watch the video -  https://www.youtube.com/watch?v=XcRJjXudIf8 Register for re:Inforce - https://reinforce.awsevents.com/?did=pc_card-body&trk=pc_card-body

Simon takes you through a rapid-fire series of what is new! Chapters: 00:37 Analytics 02:59 Blockchain 03:29 Business Applications 04:00 Compute 07:37 Customer Engagement 09:22 Database 11:22 Developer Tools 12:29 End User Computing 13:24 Front-end Web & Mobile 14:21 Game Tech 14:54 Internet of Things (IoT) 16:42 Machine Learning 19:46 Management & Governance 22:20 Migration & Transfer 23:54 Networking & Content Delivery 24:36 Security, Identity and Compliance 26:13 Storage Extended Shownotes: https://d29iemol7wxagg.cloudfront.net/535ExtendedShownotes.html

In this episode, Simon sits down in the studio with Iain Rouse, GM for AWS Public Sector across Australia, New Zealand and Oceania. The two have an informative chat about how technologists can develop skills to become business leaders, how to create transparency through ceremony within your team, and making tough decisions to ensure your business stays agile and resilient. Leave us feedback - https://d1ox81nm0qxip8.cloudfront.net/index.html

Simon & Hawn walk you through updates and even a price reduction! Chapters: 00:43 Analytics 02:34 Application Integration 03:18 Business Applications 03:48 Compute 06:18 Cost Management 07:14 Customer Engagement 08:04 Database 11:52 Front-end Web & Mobile 12:19 Internet of Things (IoT) 13:08 Machine Learning 16:38 Management & Governance 19:38 Migration & Transfer 22:17 Networking & Content Delivery 22:59 Security, Identity and Compliance 23:51 Storage Extended Shownotes: https://d29iemol7wxagg.cloudfront.net/533ExtendedShownotes.html

While the Cloud has democratized application development by giving on-demand access to compute, storage, database, analytics, and machine learning, the traditional process of building software applications still requires developers to spend a lot of time writing boilerplate sections of code that are not directly related to the core problem that they are trying to solve. In this episode, Atul Deo, Director of Product Management, AWS AI Services joins Simon to discuss Amazon CodeWhisperer, a new ML-powered service that helps improve developer productivity by providing code recommendations based on the developers’ natural comments and their prior code. Listen to learn about CodeWhisperer's features, use cases, and how you can get started. Sign up for access - https://pages.awscloud.com/codewhisperer-sign-up-form.html Learn more - https://aws.amazon.com/codewhisperer/ Read the blog post - https://go.aws/3NigPlr