AWS Podcast

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost than traditional contact centers. Join AWS Director of Partner, Jen Walsh Fisher, and Local Measure founder and CEO Jonathan Barouch in this special series episode where they share how Amazon Connect and Local Measure’s purpose-built cloud contact center solution Engage helps businesses deliver exceptional customer experiences by anticipating customer service needs and personalizing customer engagement by offering agents a single pane of glass to improve productivity and provide meaningful customer experiences. Visit the Amazon Connect Partner Page - https://go.aws/3wwWTWG Listen to the Amazon and Local Measure Webinar - https://bit.ly/3wHLVg8

Low-code application platform (LCAP) technology allows customers to build applications 72% to 85% faster. It enables technical staff and business users, by supporting core business application development, along with improving process efficiency. Hear about cross-industry and industry use cases, such as quote-to-contract management and eCommerce, and the typical results experienced on AWS. Listen to our episode about low-code no-code solutions - https://aws.amazon.com/podcasts/495-right-now-at-aws-episode-13-low-code-no-code-solutions/ Learn more about Intelligent Automation - https://aws.amazon.com/podcasts/485-right-now-at-aws-episode-12-intelligent-automation/

Simon and Hawn take you through a whirlwind of cool new things! Chapters: 00:48 Analytics 02:05 Block Chain 03:14 Compute 07:07 Customer Engagement 11:32 Database 15:17 Developer Tools 18:53 Internet of Things (IoT) 20:06 Machine Learning 24:34 Management & Governance 27:08 Media Services 27:31 Migration & Transfer 29:30 Quantum Technology 31:15 Security, Identity and Compliance 17:32 Storage Extended Shownotes: https://d29iemol7wxagg.cloudfront.net/523ExtendedShownotes.html

In this episode, Simon welcomes new Co-Host, Hawn Nguyen-Loughren, to the podcast! They discuss her technical background, ultimate goal of automating herself out of a job, and her iconic nickname. Hawn is a Sr. Manager of Solutions Architechture at AWS. She is a developer at heart who likes to drive the overall system architecture design and execution. She has extensive experience and strong knowledge of software architecture, software development and DevSecOps with over 20 years of experience in the IT software engineering field across diverse industries. Hawn will be joining for Update Shows and leading our Launch Deep Dive episodes, so stay tuned! Have a question for Hawn or Simon? Submit questions or feedback below. Ask a question or submit feedback - https://d1ox81nm0qxip8.cloudfront.net/index.html Find Hawn on Twitter - https://twitter.com/hawnsolo_1 Connect with Hawn on LinkedIn - https://www.linkedin.com/in/hawnsolo/

AWS Key Management Service (AWS KMS) recently launched a new cryptographic capability allowing customers to generate and verify HMACs (hash-based message authentication code). In this episode Nicki is joined by Matthew Campagna (Sr. Principal Security Engineer, AWS) and Jeremy Stieglitz (Principal Product Manager, AWS) to discuss this foundational cryptographic building block. This new API allows you to generate and verify HMACs using secret keys that never leave the security boundary of KMS’s FIPS 140 certified HSMs. Learn more - https://go.aws/3vHNYBl What’s New posts - https://go.aws/3P9bP4S Read the blog - https://go.aws/3vJ1wwF Documentation link - https://go.aws/3vFxLwB Please note that in preparation for this launch, we recorded this episode when Nicki was still co-hosting the podcast. Thanks again Nicki for all of your amazing work with us!

Amazon MSK Serverless is a cluster type for Amazon MSK that makes it easy for you to run Apache Kafka without having to manage and scale cluster capacity. In this episode, Simon is joined by Nabanita Maji (Sr. Software Engineer, AWS) and Usama Naseem (Sr. Product Manager, AWS) to talk about this new launch that allows you to take advantage of open source Apache Kafka without the operational overhead of managing it yourself. Learn more - https://go.aws/3MMRRee

Some really interesting and powerful updates in this show! Chapters: 00:27 AWS Marketplace 00:50 Analytics 05:45 Application Integration 06:36 Business Applications 07:25 Compute 10:58 Customer Engagement 11:38 Database 14:36 Developer Tools 17:21 End User Computing 18:08 Front-end Web & Mobile 19:33 Internet of Things (IoT) 20:15 Machine Learning 22:25 Management & Governance 23:46 Media Services 24:27 Migration & Transfer 25:59 Networking & Content Delivery 26:50 Security, Identity and Compliance 29:05 Storage Extended Shownotes: https://d29iemol7wxagg.cloudfront.net/519ExtendedShownotes.html

Have you heard about digital twins and wanted to know how to build and use them? Tune in to listen to Simon chat with Andra Christie (Senior Domain Solutions Architect at AWS), to learn more about a new service called AWS IoT TwinMaker. AWS IoT TwinMaker makes it faster and easier for customers to create and use digital twins to optimize industrial operations, increase production output, and improve equipment performance. Listen to the episode to learn more about the service, why we built it, and how you can get started creating your own digital twins. Get started with AWS IoT TwinMaker - https://aws.amazon.com/iot-twinmaker/ Read the blog -https://aws.amazon.com/blogs/aws/aws-iot-twinmaker-is-now-generally-available/ What’s New post - https://aws.amazon.com/about-aws/whats-new/2022/04/aws-iot-twinmaker-now-generally-available/ Learn more - https://aws.amazon.com/iot-twinmaker/resources/

Amplify Studio is a new visual interface that lets front-end and full-stack developers go from Figma design to full-stack React app, both cloud-connected backend and front-end UI components, in hours. In this episode, Simon is joined by Nikhil Swaminathan (Senior Manager, Product Management) to discuss all things AWS Amplify. They dig into the future of web and mobile app development, why the team built the service, and how startups and enterprises are accelerating their development on AWS. Learn more about Amplify - https://aws.amazon.com/amplify/ Learn more about Amplify Studio - https://aws.amazon.com/amplify/studio/ Learn more about Amplify Hosting - https://aws.amazon.com/amplify/hosting/

Some very cool updates to share this week! Chapters 00:23 AWS Marketplace 00:57 Analytics 07:05 Application Integration 09:31 Compute 18:08 Cost Management 18:43 Customer Engagement 21:29 Database 24:54 Developer Tools 25:40 End User Computing 26:24 Front-end Web & Mobile 29:17 Game Tech 30:33 Internet of Things (IoT) 30:55 Machine Learning 36:41 Management & Governance 39:59 Networking & Content Delivery 42:19 Security, Identity and Compliance 43:43 Storage Extended Shownotes: https://d29iemol7wxagg.cloudfront.net/516ExtendedShownotes.html