Microsoft Innovation Podcast

FULL SHOW NOTES https://podcast.nz365guy.com/430 Abhi Rathinavelu shares his journey to Microsoft and his work with the Power CAT team, specializing in Power Virtual Agents (PVA) for the past two years. Find out in this episode all the details on Power Virtual Agents and how they can benefit your business. Learn more about Power Virtual Agents and their real-world applications. The various ways Power Virtual Agents can be used, including customer service, employee training and onboarding, and more. How does PVA help the customers, and how does context awareness work in PVA? Check out the role of chatbots in the business world.  The benefits and uses of chatbots in business. What options are available for integration into other data sets the organization has?  How does AI fit into what you can do with PVA? Abhi talks about the differences between public-facing and internal chatbots. A discussion about building low-code chatbots with Power Virtual Agents How to use the Power Virtual Agents chatbot successfully for Financial Industry? This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. Accelerate your Microsoft career with the 90 Day Mentoring Challenge We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES https://podcast.nz365guy.com/429 A brief Introduction to Rory Neary’s life – food, interest and what he does outside Power Platform. Rory shares his expertise in various Microsoft technologies including Excel, SharePoint, Power BI, and the Power Platform. Discusses the role of the Power Platform in helping organizations become more efficient and agile, utilizing tools such as Excel, SharePoint, and Power BI. Talks about the courses Rory offers on his website, which focuses on teaching kids how to use these technologies. Check out this episode to learn more information on how to utilize these powerful tools in your organization. Rory discusses his background as a developer and how he became interested in the Power Platform. Rory shares some of his favourite resources for staying up to date on the latest Power Platform developments. Find out the things you need to know and consider as a designer  Rory’s YouTube channel and the courses he has written on Power Apps Talks about Rory’s YouTube channel content creation and learning experiences OTHER RESOURCES: Microsoft MVP YouTube Series - How to Become a Microsoft MVP  90-Day Mentoring Challenge - https://ako.nz365guy.com/ Power Apps Course: https://www.powerplatformlearn.academy/courses/power-apps This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. Accelerate your Microsoft career with the 90 Day Mentoring Challenge We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES https://podcast.nz365guy.com/428 Ashley Steiner’s background as an independent consultant specializing in Dynamics 365 Sales and Dataverse integration. Talks about Ashley’s podcasting - the Dynamics Hotdish! Ashley’s involvement and journey into technology – how did it start and how did she land in this space  Ashley’s Microsoft technology background – business apps, power platform and dynamics  A conversation with Ashley about her involvement with Dynamics 365 SalesFind out more about Ashley's journey to becoming a Microsoft MVP Ashley shares her journey as a woman in tech and her experiences as an MVP. The role of Dataverse in empowering businesses to make data-driven decisions and drive growth. Ashley talks about the importance of data integration and management in the modern business world and how Dynamics 365 Sales and Dataverse can work together to enhance sales processes. Ashley shares her expertise on integrating Dataverse with other platforms and tools and the value it brings to businesses in terms of efficiency and productivity.  OTHER RESOURCES: Microsoft MVP YouTube Series - How to Become a Microsoft MVP  90-Day Mentoring Challenge - https://ako.nz365guy.com/ This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. Accelerate your Microsoft career with the 90 Day Mentoring Challenge We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES https://podcast.nz365guy.com/427 Sree Chandana Yeggina shares her background in the technology industry and her journey to her current role at Microsoft, including her work with Dynamics 365 and enabling partners and field sellers to understand the value and accelerate their opportunities. What is Dynamics 365 and how does it fit into Microsoft’s overall strategy? Sree shares her thoughts on the future of the Digital Contact Center Platform and the importance of understanding customer needs and pain points in order to provide effective solutions. Sree talks about the thinking around calling it a platform rather than just a product Sree explores how the DCCP has affected the call center sector The greatest difference between the agent interface and the actual interface was addressed by Sree Sree discusses the digital contact center platform and how it is becoming increasingly important in the service space. What are the importance and benefits of call recordings for businesses? Will it be possible now to stand up a call center on Microsoft’s platform? Sree discusses the Nuance acquisition and how it enhances the digital contact center platform by adding artificial intelligence capabilities to improve customer experiences. RESOURCES MENTIONED: Microsoft Dynamics Blogs: https://cloudblogs.microsoft.com/dynamics365/bdm/2022/08/08/the-ai-powered-contact-center-part-1-create-engaging-digital-experiences/ https://cloudblogs.microsoft.com/dynamics365/bdm/2022/08/08/the-ai-powered-contact-center-part-1-create-engaging-digital-experiences/ https://cloudblogs.microsoft.com/dynamics365/bdm/2022/08/24/the-ai-powered-contact-center-part-3-build-powerful-conversational-ai-solutions/ This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. Accelerate your Microsoft career with the 90 Day Mentoring Challenge We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES https://podcast.nz365guy.com/426 Introduction to Anna Jhaveri’s life – country of origin, family and her passion for painting and cooking. Anna’s valuable advice for those looking to enter the tech field, including the importance of staying current with new technologies and building a strong network. Discussion about Anna’s journey in the IT industry and her experience with Microsoft technologies. Anna shares her story of starting her own consulting company after working at another firm for several years. Talks about Anna’s experience working with SharePoint, including using InfoPath, workflows, and web parts and her insights on branding and how it can impact a career in the tech industry. Anna discusses her role as a Power Platform super user and how she helps businesses make the most of technology. She shares her thoughts on automation and the future of IT. Listen to Anna’s story – transition from SharePoint to PowerApps Working and the use of Cloudflows and Desktop flows Anna’s journey into becoming a Microsoft MVP and the benefits of becoming part of the MVP program. OTHER RESOURCES  Microsoft MVP YouTube Series - How to Become a Microsoft MVP 90-Day Mentoring Challenge - https://ako.nz365guy.com/  Power Community: https://events.powercommunity.com/speaker/anna_jhaveri/ Anna’s GitHub: https://github.com/annajhaveri This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. Accelerate your Microsoft career with the 90 Day Mentoring Challenge We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES https://podcast.nz365guy.com/425 Prashant G Bhoyar shares his background and experience in the IT industry and how he enjoys spending time with his family and participating in outdoor activities. Talks about Prashant’s outstanding service in Antarctica - Antarctic Service Medal for the United States of America. A conversation about Prashant’s expertise in using SharePoint and Power Automate to streamline workflows and improve efficiency.   The various ways in which SharePoint and Power Automate can be used together, including creating custom triggers and actions for Power Automate flows.   Explore the benefits of using the Power Platform, including its low-code-no-code approach and the ability to build and customize business solutions easily.   Tips and best practices for using SharePoint and Power Automate effectively in an organization.   Discussions about working with ISVs  Find out more about K2 and Index in Power Platform Prashant’s advice to people planning to switch careers to get into this space Talks about Prashant’s journey to becoming a Microsoft MVP – the impact and involvement in the community. OTHER RESOURCES  Microsoft MVP YouTube Series - How to Become a Microsoft MVP 90-Day Mentoring Challenge - https://ako.nz365guy.com/ Prashant’s Personal Blog: https://about.me/pgbhoyar This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. Accelerate your Microsoft career with the 90 Day Mentoring Challenge We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES https://podcast.nz365guy.com/424 Discussions about Matt's background – what he enjoys spending his free time, the benefits of working from home and closeness to family A conversation about Dataverse Connector: an essential tool that allows businesses to integrate data from various sources and use it to make informed decisions and improve processes. The versatility of the Dataverse connector The importance of data connectors in the world of business and organizations. Matt shared his expertise and experience with the Dataverse connector and discussed the latest updates and developments in the field. What is Microsoft Dataverse connector and what is it commonly used for? Matt shares his views about the usage of legacy connectors today. What does Matt think about moving Dataverse from Pro code to low code? Matt shares his thoughts about optimizing Microsoft Dataverse usage.Questions Matt sees the most from the community around Data Connector.  OTHER RESOURCES  XrmToolBox - https://www.xrmtoolbox.com/plugins/Cinteros.Xrm.FetchXmlBuilder/ Level up for Dynamics 365/Power Apps - https://chrome.google.com/webstore/detail/level-up-for-dynamics-365/bjnkkhimoaclnddigpphpgkfgeggokam?hl=en Power Automate – Dataverse Cheatsheet - https://danikahil.com/2022/04/power-automate-dataverse-cheatsheet.html Create and use Custom APIs - https://learn.microsoft.com/en-us/power-apps/developer/data-platform/custom-api Microsoft Dataverse business events - https://learn.microsoft.com/en-us/power-apps/developer/data-platform/business-events Matt’s GitHub - https://github.com/radioblazer This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. Accelerate your Microsoft career with the 90 Day Mentoring Challenge We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES https://podcast.nz365guy.com/423 A short introduction about Shadrack Inusah’s life – Family background, hobbies and interests. Hear Shadrack’s story about how he got involved in the Power Platform. Shadrack’s involvement in the community and other group events What App did Shadrack create for the Power pap African challenge Shadrack talked about the importance of mentorship in the tech industry Talks about Shadrack’s journey into becoming a Microsoft MVP How many Business Applications MVPs are there in Ghana? What excites Shadrack the most about the Power PlatformThe biggest decision Shadrack ever made in his life The benefits of becoming part of the MVP community OTHER RESOURCES  Microsoft MVP YouTube Series - How to Become a Microsoft MVP 90-Day Mentoring Challenge - https://ako.nz365guy.com/ Gretchen Opferkew - https://podcast.nz365guy.com/dynamics-365-adoption-with-gretchen-opferkew/ Shadrack Inusah’s GitHub: https://github.com/KojoShaddy/ This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. Accelerate your Microsoft career with the 90 Day Mentoring Challenge We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES:  https://podcast.nz365guy.com/422 An introduction to Andrew Gaskins’ life and background. Andrew’s story and his journey to the Power Platform. How has Andrew scaled an internal team using the Power Platform? Should the team that develops the power platform and its leader be a part of the company or be adjacent to it? Andrew talks about what exactly is supportability and how does it work? How does Andrew create CoE within his organization that creates Power Platform? Andrew’s view about ongoing management and supportability. How did Andrew respond when a company hopes to add a new product to its line but lacks the resources to do so? How does Andrew handle connectors and components? This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. Accelerate your Microsoft career with the 90 Day Mentoring Challenge We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES https://podcast.nz365guy.com/421 A brief introduction about Ralph Rivas – life, family and what he does for fun. Ralph talks about his podcast, the Cloud Talk Show podcast - how it started, what his inspiration is and what keeps him going! The main tool set Ralph is using with his clients How did Ralph get his MVP? Supporting tools Ralph uses that helped him do his job  Talks about Ralph's journey into becoming MVP A conversation about Ralph’s involvement in the community Ralph shares his thoughts about what the MVP program is Discussions about Ralph's technology background – Power Platform and SharePoint OTHER RESOURCES: Microsoft MVP YouTube Series - How to Become a Microsoft MVP  90-Day Mentoring Challenge - https://ako.nz365guy.com/ Chicago Virtual Event -  M365 Chicago Virtual Event  Ralph’s Podcast -  Cloud Talk Show podcast This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. Accelerate your Microsoft career with the 90 Day Mentoring Challenge We’ve helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith