

The Elephant In The Room Property Podcast | Inside Australian Real Estate
Veronica Morgan & Chris Bates
Who's really in control when you buy a property?
The Elephant In The Room is where the things that no one wants to talk about, actually get talked about.
Veronica Morgan, real estate agent, buyers agent and co-host of Foxtel’s Location Location Location Australia & Chris Bates, financial planner, mortgage broker and wealth coach have joined forces to find out what’s really going on in the world of real estate.
Veronica and Chris talk to property owners and buyers every day in their respective lines of business. They’ve observed a wide spectrum of confidence in people’s decision making ability when buying and selling property, often to the detriment of the individuals concerned. They are both fascinated by consumer behaviour and together they’re going to uncover who’s really making the decisions when you buy a property.
In each episode they get into the psyche of buyers, agents, auctioneers and other industry experts to learn the truth about how buyers are influenced and why they do the things they do. In every episode you’ll learn from the mistakes of a “property dumbo” as well as Chris & Veronica’s “elephant rider bootcamp” training session.
The plan? This property podcast has been created to help us all make better property decisions!
The Elephant In The Room is where the things that no one wants to talk about, actually get talked about.
Veronica Morgan, real estate agent, buyers agent and co-host of Foxtel’s Location Location Location Australia & Chris Bates, financial planner, mortgage broker and wealth coach have joined forces to find out what’s really going on in the world of real estate.
Veronica and Chris talk to property owners and buyers every day in their respective lines of business. They’ve observed a wide spectrum of confidence in people’s decision making ability when buying and selling property, often to the detriment of the individuals concerned. They are both fascinated by consumer behaviour and together they’re going to uncover who’s really making the decisions when you buy a property.
In each episode they get into the psyche of buyers, agents, auctioneers and other industry experts to learn the truth about how buyers are influenced and why they do the things they do. In every episode you’ll learn from the mistakes of a “property dumbo” as well as Chris & Veronica’s “elephant rider bootcamp” training session.
The plan? This property podcast has been created to help us all make better property decisions!
Episodes
Mentioned books

Apr 16, 2023 • 1h 2min
Creating a Fairer System for Renters: Insights from the CEO of Tenants Union of NSW
Whether you’re a property investor with tenants, or you’re currently renting, you will be effected in some way shape or form with the current rental market conditions. In today's unstable housing prices, tenants are struggling to stay afloat. With sky-high rent increases and plummeting vacancy rates, it can feel like an uphill battle! Renters need solutions NOW! From the diminishing availability of housing units and poor living conditions; Leo Patterson Ross - CEO of Tenants Union of NSW - discusses how this current situation affects people renting a home as well as sharing his knowledge on creating a fairer system for all occupants in order to make it more accessible. So don't just survive this crisis, thrive by learning what solutions are available. Don't resign yourself to dead-end leases; join us as we uncover solutions that can create a brighter future for renters. Learn how together, we can counteract the difficulties of today's rental market and ensure tenants are given greater equity in their living situations! Episode Highlights: 00:00 - What will happen to tenants’ rights now that we have a chronic rental shortage? 02:11 - Leo explains what the Tenants Union does 04:06 - What are the most common reasons why people get evicted from a rental property? 07:11 - What’s going on in the rental market and why isn’t it working? 18:13 - How do you address the challenges of the current housing market? 22:15 - What’s happening in Sydney’s inner city? 27:45 - What’s going to be required to change the current rental market situation? 34:16 - What’s going on in the real estate market? 39:50 - When a property becomes vacant, why isn’t it being incentivised? 45:47 - Leo’s mission statement is to change one thing 48:57 - What is the impact of rent regulation on the market? 55:45 - The temptation to look at ways to streamline the business About Our Guest: Leo Patterson Ross has worked in housing justice and community development for 15 years with over a decade in various roles at the Tenants' Union, stepping up as CEO the day COVID eviction moratoriums were announced in NSW. Bringing together social work training, front-line advocacy experience and a pragmatic approach to seeking solutions that work, Leo is committed to assisting renters, to and speaking about the experience of renters in NSW. Connect with Leo Patterson Ross: Leo Patterson Ross’ LinkedIn https://www.linkedin.com/in/leopattersonross/ Leo Patterson Ross’ Facebook Page https://www.facebook.com/leopattersonross/ Leo Patterson Ross’ Twitter https://twitter.com/LeoPatRoss Resources: Visit our website https://www.theelephantintheroom.com.au If you have any questions or would like to be featured on our show, contact us at: The Elephant in the Room Property Podcast - questions@theelephantintheroom.com.au Looking for a Sydney Buyers Agent? https://www.gooddeeds.com.au Work with Veronica: https://www.veronicamorgan.com.au Looking for a Mortgage Broker? https://www.wealthful.com.au Work with Chris: hello@wealthful.com.au Enjoyed the podcast? Don't miss out on what's yet to come! Hit that subscription button, spread the word and join us for more insightful discussions in real estate. Your journey starts now! Subscribe on YouTube: https://www.youtube.com/@theelephantintheroom-podcast Subscribe on Apple Podcasts: https://podcasts.apple.com/ph/podcast/the-elephant-in-the-room-property-podcast/id1384822719 Subscribe on Spotify: https://open.spotify.com/show/3Ge1626dgnmK0RyKPcXjP0?si=26cde394fa854765 See omnystudio.com/listener for privacy information.

Apr 9, 2023 • 57min
Real Estate Industry Responds to Four Corners Exposé
The real estate sector in Australia has come under scrutiny lately after a Four Corners report uncovered certain questionable practices employed by real estate agents. While this exposé has sparked a series of discussions and raised important ethical and regulatory questions about the industry, there remain many uncertainties about what will happen next. In today’s episode, we closely examine the aftermath of the Four Corners exposé and its implications on the Australian real estate market. We also talk about our views on what regulators can do to tackle poor real estate practices, presenting a nuanced perspective on the state of the industry and exploring possible solutions moving forward. If you want to keep abreast of the latest developments in the Australian real estate industry, we invite you to join us for an insightful and informative conversation on the real estate industry's response to the Four Corners exposé. Episode Highlights: 00:00 - Introduction 01:39 - Chris and Veronica's initial reactions to the Four Corners Exposé 03:17 - Uncovering the flaws and challenges in Australia's real estate industry 07:40 - Can the real estate industry overcome its sales-focused past? 13:47 - Is the CBD system failing the real estate industry? 18:59 - What buyers SHOULD do to minimise risk when purchasing properties 22:30 - The most common ethical issues in real estate and how to avoid them 26:14 - Uncovering the truth: Real estate agents and undisclosed kickbacks 31:41 - The real culprit behind under-quoting: Poor legislation or unscrupulous agents? 38:03 - How to protect yourself from the impact of underquoting in the real estate industry 45:48 - How real estate agents manipulate buyers with underquoting 52:19 - How can the real estate industry shift its culture towards being trusted advisers? Resources: Visit our website https://www.theelephantintheroom.com.au If you have any questions or would like to be featured on our show, contact us at: The Elephant in the Room Property Podcast - questions@theelephantintheroom.com.au Looking for a Sydney Buyers Agent? https://www.gooddeeds.com.au Work with Veronica: https://www.veronicamorgan.com.au Looking for a Mortgage Broker? https://www.wealthful.com.au Work with Chris: hello@wealthful.com.au Enjoyed the podcast? Don't miss out on what's yet to come! Hit that subscription button, spread the word and join us for more insightful discussions in real estate. Your journey starts now! Subscribe on YouTube: https://www.youtube.com/@theelephantintheroom-podcast Subscribe on Apple Podcasts: https://podcasts.apple.com/ph/podcast/the-elephant-in-the-room-property-podcast/id1384822719 Subscribe on Spotify: https://open.spotify.com/show/3Ge1626dgnmK0RyKPcXjP0?si=26cde394fa854765 See omnystudio.com/listener for privacy information.

Apr 2, 2023 • 40min
Who Got It Right in 2022? NEW Fool or Forecaster Report
Are you curious about what the future holds for the Australian property market? Do you want to stay ahead of the game and make informed investment decisions? Look no further than our annual Fool or Forecaster report! We provide a detailed analysis of the latest trends and predictions in the market, including a comparison of these predictions to what actually happened in the previous year. In this year's report, we take a deep dive into the tumultuous year of 2022, examining the unexpected events that impacted the Australian property market. We explore the effects of these events on the current state of the market and offer valuable insights for investors and anyone interested in the property market. But we don't stop there. In addition to the usual property price predictions, we also track interest rate predictions and their influence on property values, providing a comprehensive view of the market outlook for 2023. Join us for a thought-provoking exploration of the Australian property market, where we highlight those who predicted market trends accurately and those who missed the mark. Tune in to this must-listen episode, for anyone who wants to stay informed and ahead of the curve! Episode Highlights: 00:00 - Listen to our NEW Fool or Forecaster Reporter for the year 2023! 02:12 - The surprising effects of the global economy on the Australian property market 05:16 - Chris Joye and his prediction of the property market downturn 07:37 - Key factors that influenced predictions about the Australian property market early 2022 09:25 - What can we learn from past property market forecasts and outcomes? 13:27 - The rollercoaster unpredictability of the RBA's inflation forecast 15:04 - Can we REALLY trust the "expert's" housing market forecasts? 19:42 - Human side of property market: Why forecasts fall short 21:52 - Beyond numbers and predictions: Insights from the mortgage cliff 25:10 - Waiting for the "magical moment" in the property market can sometimes backfire 28:47 - Gong! The truth about how the media handles poor economic predictions 31:18 - How to avoid being misled by economic news and media sensationalism 33:24 - How can you stay confident in your investment decisions despite market noise? Resources: Let’s take a look at the Fool or Forecaster Report of 2022: https://www.theelephantintheroom.com.au/fool-or-forecaster Visit our website https://www.theelephantintheroom.com.au If you have any questions or would like to be featured on our show, contact us at: The Elephant in the Room Property Podcast - questions@theelephantintheroom.com.au Looking for a Sydney Buyers Agent?http://www.gooddeeds.com.au/ Work with Veronica:https://www.veronicamorgan.com.au Looking for a Mortgage Broker?https://www.wealthful.com.au Work with Chris: hello@wealthful.com.au Enjoyed the podcast? Don't miss out on what's yet to come! Hit that subscription button, spread the word and join us for more insightful discussions in real estate. Your journey starts now! Subscribe on YouTube: https://www.youtube.com/@theelephantintheroom-podcast Subscribe on Apple Podcasts: https://podcasts.apple.com/ph/podcast/the-elephant-in-the-room-property-podcast/id1384822719 Subscribe on Spotify: https://open.spotify.com/show/3Ge1626dgnmK0RyKPcXjP0?si=26cde394fa854765 See omnystudio.com/listener for privacy information.

Mar 26, 2023 • 1h 18min
Measuring Property Investment Success: Metrics That Matter
Do you ever feel skeptical about property investors' supposed success stories? We understand how frustrating it can be especially when these so-called property investors boast about their short-term wins without any substantial evidence to support their claims. But the question remains, what metrics should we really be using to measure success in the property investment game? Joining us today is Michael Beresford, Director of Investment Services at OpenCorp, to discuss the key metrics that truly matter in determining property success. With Michael’s impressive credentials and extensive knowledge with close to two decades in the industry, we're sure this conversation will provide a wealth of information that we can all benefit from. Tune in to this valuable conversation and discover what really counts in the world of property investment. Episode Highlights: 00:00 - Introduction 01:41 - A little backstory about Michael and OpenCorp 03:08 - Why Opencorp stands out among property companies 05:09 - How can you achieve both cash flow and growth in real estate investing? 12:46 - What determines success or failure in property investment? 15:03 - The importance of outperforming the market in property investment 18:28 - The benefits of diversifying your property portfolio across Australia 21:21 - How "home bias" can affect investment decisions 23:40 - What are the key fundamentals to consider when investing in property? 26:17 - How to maximise rental income and borrowing capacity 28:40 - Mitigating risks when investing in real estate 34:46 - What factors influence the size of land in different areas of the real estate market? 43:04 - Key criteria for selecting a successful real estate investment 49:39 - How to minimise risk and ensure rental demand in property investment? 52:41 - How do you measure your investment success? 55:20 - A peek into Pallara's growth driving comparable sales and unlocking equity 1:02:41 - What every property owner should know about maintenance 1:08:57 - How can you maximise your borrowing capacity for property investment? 1:11:52 - Michael Beresford’s Property Dumbo About Our Guest: Michael Beresford - Director of Investment Services at OpenCorp, Michael is committed to sharing his passion for property and investment to deliver outstanding returns for everyday Australians. Michael has helped over 2,000 OpenCorp clients add $837 million in value to their property portfolios. Aside from guiding and advising our clients at OpenCorp, Michael is also involved in helping the company maintain its high level of growth. Connect with Michael Beresford: Connect with Michael Beresford via LinkedIn: https://www.linkedin.com/in/michael-beresford-25591237/ Visit Michael’s website: https://opencorp.com.au/author/michael-beresford/ Resources: Visit our website https://www.theelephantintheroom.com.au If you have any questions or would like to be featured on our show, contact us at: The Elephant in the Room Property Podcast - questions@theelephantintheroom.com.au Looking for a Sydney Buyers Agent? www.gooddeeds.com.au Work with Veronica: www.veronicamorgan.com.au Looking for a Mortgage Broker? www.wealthful.com.au Work with Chris: hello@wealthful.com.au Enjoyed the podcast? Don't miss out on what's yet to come! Hit that subscription button, spread the word and join us for more insightful discussions in real estate. Your journey starts now! Subscribe on YouTube: https://www.youtube.com/@theelephantintheroom-podcast Subscribe on Apple Podcasts: https://podcasts.apple.com/ph/podcast/the-elephant-in-the-room-property-podcast/id1384822719 Subscribe on Spotify: https://open.spotify.com/show/3Ge1626dgnmK0RyKPcXjP0?si=26cde394fa854765 See omnystudio.com/listener for privacy information.

Mar 19, 2023 • 54min
Property Investing in March 2023: Navigating Market Contradictions, Top vs. Affordable Markets, Data, and Churn Trends
As we enter March 2023, the Australian property market has seen its fair share of ups and downs. With fluctuating inventory levels and unpredictable changes, it can be difficult to know what to expect in the real estate investment landscape. Take the guesswork out of it and join us on this exciting episode of the Elephant in the Room Property Podcast as we delve into the complex world of real estate investment. Together with our resident data geek, Kent Lardner, we break down Suburbtrends’ trusted data analysis to uncover 'sea change churn trends' in the market, and explore the latest property investing strategies for the Australian property market. We also take an up-to-date look at inventory levels in the property market, which might put future investments into perspective, and scope out current price movements between top properties down to more affordable ones. The real estate investment in Australia can be a tricky and confusing space to navigate, especially with market contradictions and high inventory. So join us as we discuss the latest real estate investment trends in Australia and share insights on the best property investing strategies for the Australian property market. Episode Highlights: 00:00 - Introduction 01:08 - What does the data tell us about the property market? 09:20 - How to navigate the market with high inventory 13:06 - How to deal with first-time buyers 17:18 - The percentage of properties that are being flipped within three years 22:06 - What are some of the most overvalued suburbs? 26:59 - What’s changing in the markets? 34:05 - What’s happening to the non-commutable lifestyle locations? 39:40 - The property market in London 44:30 - Where do you buy if the supply lines aren’t there? 49:50 - How to get ahead as a renter or investor during a rental crisis About Kent Lardner: Kent Lardner is an expert data science and business leader with 30+ years of experience at leading companies like JLL, CoreLogic, and General Electric. He has led teams of 5 to 200 people across Australia and China, driven by his passion for high-growth digital businesses. Kent is also the founder of Suburbtrends, a leading property research firm trusted by major names in Australian property and featured in mainstream media. Connect with Kent Lardner: Kent Lardner's LinkedIn: https://au.linkedin.com/in/kentlardner Kent Lardner's Wesbite: Suburbtrends https://suburbtrends.com/ Resources: Visit our website https://www.theelephantintheroom.com.au If you have any questions or would like to be featured on our show, contact us at: The Elephant in the Room Property Podcast - questions@theelephantintheroom.com.au Looking for a Sydney Buyers Agent? www.gooddeeds.com.au Work with Veronica: www.veronicamorgan.com.au Looking for a Mortgage Broker? www.wealthful.com.au Work with Chris: hello@wealthful.com.au Enjoyed the podcast? Don't miss out on what's yet to come! Hit that subscription button, spread the word and join us for more insightful discussions in real estate. Your journey starts now! Subscribe on YouTube: https://www.youtube.com/@theelephantintheroom-podcast Subscribe on Apple Podcasts: https://podcasts.apple.com/ph/podcast/the-elephant-in-the-room-property-podcast/id1384822719 Subscribe on Spotify: https://open.spotify.com/show/3Ge1626dgnmK0RyKPcXjP0?si=26cde394fa854765 See omnystudio.com/listener for privacy information.

Mar 12, 2023 • 51min
The Secret to Adelaide’s Property Market Success: A Buyer’s Agent’s View
Matt O'Donoghue, a buyer's agent with close to two decades of experience, shares insider knowledge on Adelaide's property market. Explore the affordability of properties, hottest areas, and best return on investment. Discover why Adelaide is an excellent choice for property investment. Topics include expats moving back, the auction market, investing in the CBD, and more.

Mar 5, 2023 • 52min
Listener Q&A - Brisbane Olympics, Due Diligence, Investment Choices & More
Are you seeking expert guidance on all things property investment, but don't know where to turn? Look no further than today's episode where we answer YOUR most urgent queries about vendor disclosure laws, due diligence, and more! Follow along as we dive deep into the complexities of Brisbane property investment and explore the potential impact of the upcoming Olympics on the housing market. We also talk about the importance of due diligence when investing in property, and share proven tips for navigating vendor disclosure laws and weighing the pros and cons of renovating or investing pre-Olympics. By the end of this episode, you'll be armed with the knowledge and confidence you need to make wise choices about your property investment. So what are you waiting for? Tune in now! Episode Highlights: 00:00 - Welcome to the Elephant in The Room Podcast! 01:09 - What's the impact of the Olympic games on housing markets? 04:28 - The impact of the Sydney Olympics on the property market in 2000 05:12 - Should the Olympics dictate your property investment choices? 10:02 - Navigating Australian vendor disclosure laws: Why due diligence counts 18:30 - Insights about the power of due diligence in property investment 22:37 - Weighing the pros and cons for renovating/investing pre-Olympics 31:46 - Will property disclosure laws in Australia change anytime soon? 36:37 - Don't let fear of the process hold you back from getting your dream home 39:32 - Explaining vendor advisory in Australia 40:43 - Surprising twists in the real estate market at the beginning of 2023 45:31 - Real estate market update: FOMO at the bottom, gradual price increases and more Resources: Visit our website https://www.theelephantintheroom.com.au Your Home Buyer Guide Podcast Episode 30: Where do you start with due diligence? Your Home Buyer Guide Podcast Episode 59: A Quick Step-by-Step Guide to Purchasing Property Episode 259: The Difference Between American and Australian Property Markets Episode 263: Vendor Advocacy Is On The Rise… But What Is It? If you enjoyed today’s podcast, don’t forget to subscribe, rate, and share the show! There’s more to come, so we hope to have you along with us on this journey!See omnystudio.com/listener for privacy information.

Feb 26, 2023 • 1h 2min
What Drives Real Estate Cycles: Insight into Booms and Busts
Real estate cycles can be challenging to navigate, but understanding what drives them is crucial for anyone wanting to succeed in the industry. In this episode, we dive into the complex interplay of factors that contribute to the booms and busts of the housing market. Our guest, Eliza Owen, Head of Research at CoreLogic Australia, shares her data-driven insights to help you make sense of the current state of the Australian housing market. Join us as we explore the impacts of inflation trends, the surprising effects of the pandemic on human behaviour, and more! If you want to stay ahead of the curve in the ever-changing real estate industry, make sure to tune in to this episode - it's one you definitely won't want to miss! Episode Highlights: 00:00 - Welcome to The Elephant in The Room Property Podcast! 01:19 - Our guest for today, Eliza Owen 02:31 - Dangers of past trends vs focusing on high-frequency metrics in real estate markets 06:44 - Surprising impacts of the pandemic on human behaviour and property markets 12:38 - Homeowners explore alternatives to selling amidst pandemic 15:06 - Inflation trends and their impact on the housing market 18:22 - Exploring the unpredictable factors fueling Australia's inflationary spikes 20:04 - Understanding the boom and bust of the expensive property markets in Australia 23:32 - Why Perth and Adelaide are emerging as unexpected property hotspots 29:29 - The importance of context in understanding property transactions 37:22 - Understanding the correlation between medians and home value index 41:00 - How 2023 is looking for Eliza 43:44 - How build-to-rent is reshaping the rental property landscape 45:41 - Can corporations solve Australia's affordable housing crisis? 46:37 - Can better housing availability improve retirement security for renters? 48:06 - Housing affordability crisis in Australia: Proposed solutions and challenges 56:49 - Eliza’s recent property Dumbo Resources: Visit our website https://www.theelephantintheroom.com.au FREE Mapping the Market Report (https://www.corelogic.com.au/our-data/mapping-market) FREE Monthly Housing Chart Pack (https://www.corelogic.com.au/news-research/reports/monthly-housing-chart-pack) If you enjoyed today’s podcast, don’t forget to subscribe, rate, and share the show! There’s more to come, so we hope to have you along with us on this journey!See omnystudio.com/listener for privacy information.

Feb 19, 2023 • 59min
Tackling Housing Inequities: A Conversation with Nightingale
Housing is a fundamental aspect of our lives, fulfilling the basic human need for shelter. Despite this, many individuals and families still struggle to find affordable and adequate housing. In this episode, Jeremy McLeod, founder of Breathe Architecture and co-founder of Nightingale Housing joins us as he brings his wealth of knowledge in the real estate industry and his unique approach to prioritising affordability and sustainability all whilst reducing risks for new apartment buyers. Together, we delve into the Nightingale Housing project, a revolutionary zero-carbon community that combines affordability, sustainability, and community building. This project serves as a testament to the fact that sustainable living can be achieved without breaking the bank. Jeremy and his team hope to inspire others to adopt a similar approach through their successful implementation of this project. So tune in now to learn more about this innovative community and how it proves that affordability and sustainability can coexist and thrive together. Don't miss out on this enlightening conversation about the future of housing and sustainable living. Episode Highlights: 00:00 - Introduction 01:17 - Who is Jeremy Mcleod? 03:02 - Jeremy's passion for sustainability led to the creation of Breathe and Nightingale Housing 07:46 - The beginnings of the Nightingale project — Nightingale Apartments 09:59 - Jeremy challenging the urban sprawl with sustainable solutions 12:20 - The benefits of fostering connected communities 15:42 - Reducing apartment prices by building zero-car, zero-carbon neighbourhoods 20:27 - Sustainability vs affordability: Examining the factors behind Nightingale’s sales 25:13 - How Nightingale grew its market by building trust with potential buyers 28:57 - Why Nightingale still keeps selling 32:05 - The goal of Nightingale Housing 33:56 - Looking to make better, and more informed property decisions? 35:03 - Addressing the elephant in the room by delivering innovative solutions 45:56 - How Jeremy plans to protect affordable housing for the long-term 48:01 - Is living in a Nightingale ideal for everyone with differing political ideologies? 49:57 - Why Nightingale Housing is unavailable in Sydney 52:55 - What’s Jeremy’s property Dumbo? About Jeremy McLeod: Jeremy McLeod is the Director of Breathe, a top sustainable architectural studio in Australia with over 20 AIA awards. He's also a Co-Founder of Nightingale Housing and Head of Partnerships at Goodbye Gas. Jeremy advocates for affordable and carbon-neutral housing, urging industry and government to do better in response to the country's housing and climate crisis. He's passionate about a net zero emissions future and believes architects can drive positive change through collaboration. Connect with Jeremy McLeod: LinkedIn Breathe Studio Resources: Visit our website https://www.theelephantintheroom.com.au How to Avoid a Climate Disaster by Bill Gates https://amzn.to/3JZ1LLB If you enjoyed today’s podcast, don’t forget to subscribe, rate, and share the show! There’s more to come, so we hope to have you along with us on this journey!See omnystudio.com/listener for privacy information.

Feb 12, 2023 • 1h 2min
Can You Rely On Your Due Diligence Reports?
Most people know they have to do the most basic due diligence when buying a property. But how do you know if you can rely on these reports? Are there industry standards that must be adhered to? Do inspectors need to be appropriately qualified and licensed? Are these due diligence reports truly comprehensive and highlight any potential issues? Michael Ferrier, Founder and MD of EYEON Property Inspections, joined us with our hosts, Veronica Morgan and Chris Bates. We dive deep on these topics and more today. So tune in while we pull back the curtain on property due diligence reporting and what you need to look out for when buying your next property. See you in the episode! Episode Highlights: Welcome [0:00] How are things changing at the two levels of the market? [2:07] Ensuring you’ve got the consistency of information. [7:40] The importance of follow-up support in the inspection process. [11:56] When an agent is on the front foot about a crime [17:32] Preventing a strata manager from withholding information from the inspection report [22:47] What’s the biggest issue in New South Wales? [28:06] Putting yourself in a buyer’s shoes [33:41] Requirements for building and pest reports [37:41] Average downloads of a building inspection report [43:11] The importance of having a building and pest inspection document. [50:12] What happens when a client has two wrong strata experiences? [56:07] Connect with Us: Looking for a Sydney Buyers Agent? www.gooddeeds.com.au Work with Veronica: www.veronicamorgan.com.au Looking for a Mortgage Broker? www.wealthful.com.au Work with Chris: hello@wealthful.com.au Send in your questions to: questions@theelephantintheroom.com.au Resources: https://www.theelephantintheroom.com.au/podcasts/267 If you enjoyed today’s podcast, don’t forget to subscribe, rate, and share the show! There’s more to come, so we hope to have you along with us on this journey!See omnystudio.com/listener for privacy information.