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GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & Technology

Latest episodes

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Oct 5, 2023 • 27min

The Right Senior Teams and Customer Success | with Karen O'Neill

For our 13th episode, we interview Karen O’Neill, a GAIN Advisor and GAIN’s chief revenue officer, as well as the co-founder and COO of RationalAI. O’Neill has an extensive career in hospitality technology. Following over 14 years at MICROS Systems (now part of Oracle Hospitality, O’Neill has held vice president or president-level roles at StayNTouch and Unifocus (formerly Knowcross). Presently, O’Neill is a strategic advisory for buku and in her role at RationalAI she oversees the development of an AI-based platform for attribute-based shopping at hotels worldwide. ************* LINKS & RESOURCES *************  The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky and Jason Emanis.  For more information about GAIN, head to: https://gainadvisors.com/  Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy.  Jason is the Chief Marketing Officer at GAIN and a GAIN Advisor specializing in growth through marketing for hospitality tech startups, scaleups and SMBs as well as a mentor for the MCEDC Hospitality Technology Accelerator.  Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4 
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Sep 28, 2023 • 26min

Breaking Through the Vendor Noise | with Eva Fayemi

For our twelfth episode, we interview Eva Fayemi, cofounder and CEO at Bond Agency as well as a GAIN Advisor. Based out of Lisbon, Portugal and London, England, Bond Agency focuses on helping next-generation tech companies unlock rapid growth. Outside of Bond, Fayemi has a broad background of marketing, hospitality and technology expertise, holding senior positions at Trax Magazine, Destination Hostels, Mews and Wisk-it. ************* LINKS & RESOURCES *************  The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky and Jason Emanis.  For more information about GAIN, head to: https://gainadvisors.com/  Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy.  Jason is the Chief Marketing Officer at GAIN and a GAIN Advisor specializing in growth through marketing for hospitality tech startups, scaleups and SMBs as well as a mentor for the MCEDC Hospitality Technology Accelerator.  Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4
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Sep 21, 2023 • 32min

Relationships and Reputations | with Steven Bronken

For our eleventh episode, we interview Steven Bronken, head of Global Hospitality at Ruckus Networks.  A Canadian based out Halifax, Nova Scotia, Steven Bronken’s hospitality career encompasses his tenure at The Halifax Club, director of business development at Elfiq Networks, and executive vice president of marketing and brand management at Safety NetAccess before joining Ruckus Networks.************* LINKS & RESOURCES *************  The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky and Jason Emanis.  For more information about GAIN, head to: https://gainadvisors.com/  Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy.  Jason is the Chief Marketing Officer at GAIN and a GAIN Advisor specializing in growth through marketing for hospitality tech startups, scaleups and SMBs as well as a mentor for the MCEDC Hospitality Technology Accelerator.  Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4
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Sep 14, 2023 • 33min

Localization of Communications in a Globalized World | with Anne Bleeker

For our tenth episode, we interview Anne Bleeker, cofounder and managing director of In2 Consulting, a business communications agency, and a GAIN Advisor. Anne Bleeker’s career in corporate communications and public relations spans over two decades, including senior positions at Radisson SAS, Jumeirah Group and Future Pipe Industries Group. Founding In2 Consulting in 2010 based out of Dubai, Bleeker focuses on dynamic, strategic communications that create real connections for businesses in an era of mass digital content. ************* CONTENT OF THIS VIDEO *************  ⏱ TIMESTAMPS ⏱  00:00 INTRO01:07 Communicate early, both externally and internally08:08 Don’t dip in and out of public relations15:54 Artificial intelligence and managing the content explosion26:45 Develop your story and own your organizational narrative ************* LINKS & RESOURCES *************  The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky and Jason Emanis.  For more information about GAIN, head to: https://gainadvisors.com/  Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy.  Jason is the Chief Marketing Officer at GAIN and a GAIN Advisor specializing in growth through marketing for hospitality tech startups, scaleups and SMBs as well as a mentor for the MCEDC Hospitality Technology Accelerator.  Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4
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Sep 7, 2023 • 30min

Selling Tech by Managing Change | with Jeff Bzdawka

For our ninth episode, we interview Jeff Bzdawka, the Chief Executive Officer of Knowland, an event intelligence and hospitality sales solution provider. Jeff Bzdawka has a vast array of hospitality technology experience on both the buyer and the seller side. His career spans over two decades at Hyatt Hotels, occupying a variety of roles including SVP of Global Hotel Operations and SVP of Global Hotel Technology. On the technology vendor side, Bzdawka has held senior roles at Pegasus Solutions, Tech4TH Solutions and BirchStreet Systems. ************* LINKS & RESOURCES *************  The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky and Jason Emanis.  For more information about GAIN, head to: https://gainadvisors.com/  Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy.  Jason is the Chief Marketing Officer at GAIN and a GAIN Advisor specializing in growth through marketing for hospitality tech startups, scaleups and SMBs as well as a mentor for the MCEDC Hospitality Technology Accelerator.  Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4
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Aug 16, 2023 • 13min

On the Road: ILC Cultivate - Deploying AI Right Now

For our second On The Road episode, Adam went down to New York to attend ILC Cultivate (July 11-12, 2023). In between sessions on how next-generation technologies are impacting hotels, conference delegates were each asked, “What’s the number one way that hotels can deploy artificial intelligence and web3 tools right now?”************* LINKS & RESOURCES *************  The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky and Jason Emanis.  For more information about GAIN, head to: https://gainadvisors.com/  Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy.  Jason is the Chief Marketing Officer at GAIN and a GAIN Advisor specializing in growth through marketing for hospitality tech startups, scaleups and SMBs as well as a mentor for the MCEDC Hospitality Technology Accelerator.  Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4
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Aug 3, 2023 • 36min

A Great Team Always Triumphs | with Nick Horgan

In the seventh episode, we have Nick Horgan, the chief commercial officer (CCO) for the hospitality revenue optimization platform, Amaze Insights.  Nick Horgan had a long tenure at Newmarket International, working there since 1995 and after the company’s acquisition by Amadeus in 2014 through to mid-2021. During this time, Horgan’s sales numbers speak for themselves; beyond surpassing sales quotas in numerous years, for the hospitality division of Amadeus he was the top worldwide revenue producer for 2012, 2013, 2014, 2015, 2016, 2017, 2018 and 2019, setting company records for five of those years.************* LINKS & RESOURCES *************  The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky and Jason Emanis.  For more information about GAIN, head to: https://gainadvisors.com/  Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy.  Jason is a GAIN Advisor specializing in growth through marketing for hospitality tech startups, scaleups and SMBs as well as a mentor for the MCEDC Hospitality Technology Accelerator.  Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4
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Jul 19, 2023 • 16min

On the Road: HITEC 2023 - Cutting Through the Digital Noise

In this special On The Road episode while at HITEC 2023 (June 26-29, 2023, Toronto), Adam and Jason asked exhibitors and attendees one key question about hotel technology: “How is your company cutting through the digital marketing noise?” As background, the phrase ‘digital noise’ refers to all the various ways that we are all collectively bombarded by electronic advertising and media every single day. There’s too much and buyers are turning off by ignoring vendors’ awareness campaigns. This is a real problem and we were curious about what industry leaders had to say. ************* LINKS & RESOURCES *************  The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky and Jason Emanis.  For more information about GAIN, head to: https://gainadvisors.com/  Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy.  Jason is the Chief Marketing Officer at GAIN and a GAIN Advisor specializing in growth through marketing for hospitality tech startups, scaleups and SMBs as well as a mentor for the MCEDC Hospitality Technology Accelerator.  Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4
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Jul 6, 2023 • 28min

Don't Be So Far in Front of the Parade | with Greg Beatty

In the fifth episode, we have Greg Beatty, a GAIN advisor based out of Bangkok and hospitality technology executive with a USA law degree. With positions including COO, MD APAC, MD EMEA, legal counsel, and cyber law and compliance lead, Greg has over 25 years of experience in IT for hospitality, commercial real estate, telecom, energy and project finance. With positions at Verizon, TCC Assets, NTT DOCOMO, Lucent, PCCW and GuestTek, Greg is also involved in executive education and as a lecturer for international business law, recently teaching on cybersecurity, managing risk in the information age, AI in finance, digital finance and AI ethics.  ************* LINKS & RESOURCES *************  The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky and Jason Emanis.  For more information about GAIN, head to: https://gainadvisors.com/  Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy.  Jason is a GAIN Advisor specializing in growth through marketing for hospitality tech startups, scaleups and SMBs as well as a mentor for the MCEDC Hospitality Technology Accelerator.  Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4
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Jun 22, 2023 • 26min

Frameworks Are Everything | with Michael Cohen

In the fourth episode, we have Michael Cohen, the managing partner for Growth Advisors International Network (GAIN), hospitality and travel tech advisor and co-chair of VRARA. Michael Cohen is an executive-level growth leader, board member, strategic advisor and keynote speaker, with a primary business focus on the commercialization of travel, hospitality and restaurant technologies as well as emerging technologies include web3 and metaverse tools. Past management experience includes strategic partners such as AT&T, Deutsche Telekom, IBM, Deliotte, Cisco and Aruba.************* LINKS & RESOURCES *************  The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky and Jason Emanis.  For more information about GAIN, head to: https://gainadvisors.com/  Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy.  Jason is a GAIN Advisor specializing in growth through marketing for hospitality tech startups, scaleups and SMBs as well as a mentor for the MCEDC Hospitality Technology Accelerator.  Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

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