Product Talk
Products That Count
Produced by Products That Count, a 501(c)3 nonprofit that helps everyone build great products, this podcast is an award-winning show by and for product minds, with millions of downloads and a 5-star rating on most major platforms. Each of the 300+ episodes features a product leader interviewing another product leader and exploring what it takes to build great products. Recent ones feature the Chief Product Officers of Brex, Glassdoor, Experian and more.
About Us: Products that Count is a 501(c)3 nonprofit that helps everyone build great products. It celebrates product excellence through coveted Awards that inspire 500,000+ product managers and honor great products and the professionals responsible for their success. It accelerates the career and rise to the C-suite of 30% of all Product Managers globally by providing exceptional programming – including award-winning podcasts and popular newsletters – for free. It acts as a trusted advisor to all CPOs at Fortune 1000, and publishes key insights from innovative companies, like Capgemini, SoFi, and Amplitude, that turn product success into business success. Learn more at ProductsThatCount.com.
About Us: Products that Count is a 501(c)3 nonprofit that helps everyone build great products. It celebrates product excellence through coveted Awards that inspire 500,000+ product managers and honor great products and the professionals responsible for their success. It accelerates the career and rise to the C-suite of 30% of all Product Managers globally by providing exceptional programming – including award-winning podcasts and popular newsletters – for free. It acts as a trusted advisor to all CPOs at Fortune 1000, and publishes key insights from innovative companies, like Capgemini, SoFi, and Amplitude, that turn product success into business success. Learn more at ProductsThatCount.com.
Episodes
Mentioned books
Oct 14, 2024 • 42min
EP 466 - CPO Rising Series: Disney Fmr. CPO on the Evolving Role of Product Leaders and Impact of AI
How is the role of product leaders evolving? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Disney Fmr. CPO Sidd Mantri shares his experiences building a highly customized and localized Disney Plus product for markets like India, Indonesia, and the Middle East. He discusses the evolving role of the Chief Product Officer, highlighting key aspects such as customer focus, aligning business and customer outcomes, amplifying team productivity, and cultivating a high-performance culture. Additionally, Sidd provides his perspective on the impact of AI and generative AI tools on the product management function. He explains how AI is enhancing the efficiency and productivity of product managers, while emphasizing that creativity remains a core and irreplaceable aspect of the role.
Oct 9, 2024 • 41min
EP 465 - Product Culture Founder and PM Coach on Building Trust and Aligning Stakeholders
How can product leaders build trust and align stakeholders? In this episode of Product Talk hosted by Nacho Andrade, Product Culture Founder Bruce McCarthy and Executive PM Coach Melissa Appel speak on the critical importance of stakeholder management in product development. They discuss their new book "Aligned," which they describe as the "missing manual" for getting product done, focusing on the often-overlooked skills of aligning teams and building trust with key stakeholders. They share personal experiences, practical techniques, and the underlying principles of effective stakeholder management, emphasizing the need for authenticity, curiosity, and a human-centric approach. The discussion provides valuable insights for product managers at all stages of their careers, as well as anyone working in cross-functional teams, on the art of navigating organizational dynamics and ensuring successful product outcomes.
Oct 7, 2024 • 41min
EP 464 - CPO Rising Series: Galileo Financial Technologies CPO on Balancing Short-Term and Long-Term Focus in Product Management
David Feuer, the Chief Product Officer of Galileo Financial Technologies, dives deep into the balance of short-term and long-term strategies in product management. He shares his servant leadership philosophy, emphasizing team empowerment and inclusivity. The conversation highlights the power of storytelling for customer engagement and the evolving role of AI in shaping innovative financial products. Feuer also reflects on the importance of understanding customer needs and adapting to technological advancements, ultimately driving better solutions in fintech.
Oct 4, 2024 • 42min
EP 463 - NCQA CPO on Transforming Healthcare Quality Measurement Through Digital Innovation
What does it mean to transform healthcare quality measurement through digital innovation? In this episode of the Care Catalyst series hosted by Cognizant Product Director Chenny Solaiyappan, NCQA CPO Krishna Kandula speaks on the organization's transformative initiatives in the healthcare industry. Krishna shares his journey from a technologist to a healthcare quality and risk management expert, and how his experience has informed his work at NCQA. The discussion delves into the importance of HEDIS (Healthcare Effectiveness Data and Information Set) and NCQA's shift towards digital quality measurement and data aggregation and validation. Krishna explains how these initiatives are aligned with CMS's strategy to transition all quality measures to a digital format, enhancing data accuracy, interoperability, and ultimately, patient outcomes.
Oct 2, 2024 • 44min
EP 462 - Alegeus Fmr. CPO on Turning Product Strategy and Roadmap into Value by Focusing on the Finances
How can product leaders turn product strategy and roadmap into value? In this episode of Product Talk, VNS Health Product Director Mark Bailes interviews Alegeus Fmr. CPO and Head of Banking Bill Reboul. They discuss the importance of focusing on the financial aspects of product strategy and roadmaps to drive value creation. Key topics covered include defining value in product management and the time value of money framework, aligning product strategy and roadmaps with financial goals and metrics, and challenges in prioritizing finances in product management. They also speak on developing product roadmaps that tell a financial story, the importance of internal alignment and external communication of product roadmaps, and the impact of reporting structure on a Chief Product Officer's ability to influence finances.
Sep 30, 2024 • 39min
EP 461 - CPO Rising Series: Extreme Networks CPO on Delivering Outcomes Through AI Capabilities
How can product leaders excel in delivering outcomes through AI capabilities? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Extreme Networks CPO Nabil Bukhari speaks on the evolving role of the Chief Product Officer, emphasizing the importance of leading not just products and technology, but also the business impact and human outcomes. Nabil discusses Extreme Networks' mission to help customers become "infinite enterprises" by providing connectivity, scalability, and exceptional customer experiences. He also delves into the implications of AI for product management, advising against treating AI as a standalone product and instead focusing on using AI capabilities to deliver tangible value and outcomes for customers.
Sep 27, 2024 • 40min
EP 460 - Carbon Collective Investing President on Finding Product Market Fit With Customer Insights and Enhancing User Experience With Technology
Maggie Wong, SVP in Climate Tech & Sustainability at Silicon Valley Bank, chats with Carbon Collective Investing President Breene Murphy on driving innovation for climate solutions. They dive into finding product market fit by understanding customer insights and the importance of diverse teams in product development. Highlighting the need for financial literacy, they discuss sustainable investing trends and the evolving landscape of ESG. Their conversation emphasizes using technology for user-friendly experiences and fostering community engagement to enhance impact.
Sep 25, 2024 • 47min
EP 459 - Amazon Fmr. Product Manager on Scaling Enterprise Software with AI
How can AI be used when scaling enterprise software? In this episode of Product Talk hosted by Sid Shaik, Amazon Fmr. Product Manager Polly Allen speaks on how to scale enterprise software businesses using AI. Polly discusses the role of AI in both the pre-product market fit phase and post-product market fit phase, highlighting the importance of prototyping quickly and creating personalized content. She also addresses the challenges of revenue generation in AI-driven businesses and the need for companies to start with internal use cases to improve efficiencies. Polly provides examples of how AI can be integrated into regulated industries like Schneider Electric and the critical considerations around managing the blast radius of AI's unpredictable outputs.
Sep 23, 2024 • 34min
EP 458 - CPO Rising Series: NBCUniversal CPO on Delivering Exceptional Customer Experiences
How can product leaders deliver exceptional customer experiences? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, NBCUniversal CPO Jim Denney shares insights on driving innovation and delivering exceptional customer experiences, drawing from his experience leading products like Peacock, Fandango, and the Olympics streaming coverage. He discusses his career journey and defining product experiences at TiVo and NBCUniversal, the innovations in the Olympics streaming experience and the importance of user control, the balance of art and science in product management including the role of AI, best practices for building a high-performing product team and driving accountability, and the future of product management and why it won't be replaced by bots anytime soon.
Sep 20, 2024 • 53min
EP 457 - VNS Health SVP of Strategy and Innovation on Transitioning to an Executive Role
How can product leaders transition to an executive role? In this episode of Product Talk hosted by VNS Health Product Director Mark Bailes, VNS Health SVP of Strategy and Innovation David O'Malley discusses the key considerations and strategies for transitioning to an executive role. David shares his extensive experience moving from a product manager to a senior product leader, highlighting the evolving responsibilities, communication needs, and leadership skills required at each stage. He also speaks on the nuanced differences between coaching and management, the importance of building trust and demonstrating readiness, and the growing trend of Chief Product Officers reporting directly to the CEO.
