Beyond Rent: Exploring Property Management

Amid a multitude of tasks and priorities, it’s easy to lose track of the vendors that supply ancillary services to your residents. Resources like internet, laundry, and trash services are important to the resident experience and impact your bottom line. On this episode, Andrew Smith shares his vast knowledge of service contract management along with best practices to make sure you’re getting the most out of your vendor relationships. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more about Andrew Smith on LinkedIn and ASM on their website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

An individual’s credit score can have a serious impact on their financial health, yet most rent payments are not reported to credit bureaus. On this episode, Steve Jarvis of CredHub joins us to share his experiences, insights, and understanding of both credit reporting and our industry. We discuss how reporting rent payments to credit bureaus can be a game changer for residents’ credit scores, while also benefitting the property management company and owner.Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more about Steve Jarvis on LinkedIn and CredHub on their website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Artificial intelligence isn't new. However, there have been significant advancements in the past year—such as ChatGPT and Dall-E 2—that have improved the accessibility and utility of AI. On this episode, Matt Speer of Property Management Advisory shares his experience and knowledge on the topic, as well as practical applications for AI in the property management industry. Listen in and discover why your company needs to start using tools like ChatGPT today. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more about Matt Speer on LinkedIn and Property Management Advisory on their website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Ensuring accurate and timely late notices is a critical first step in any delinquency-management process. However, amid a multitude of other tasks, it’s easy for these notices to be overlooked and delayed. On this episode, Jeremy Piper from Tempori Systems joins us to discuss the impact that prioritizing delinquency management can have on a property management business and the overall resident experience. Listen in to learn best practices for creating a system that ensures late notices are sent at the right time, every time. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more about Jeremy Piper on LinkedIn and Tempori Systems on their website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

With the industry’s continued focus on resident experience, there’s no shortage of ideas, opinions, and tools available on this topic. Koryn Okey of Breezeway joins the podcast to provide insight into how property managers can use communication, transparency, and understanding to provide a best-in-class experience for all their residents. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more about Koryn Okey on LinkedIn and Breezeway on their website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Utilities are one of the highest incurred expenses at most properties. Yet, this critical expenditure often receives less attention because of its complexity. Joining us to share his vast experience with the topic, Jack Forrest of Zego stopped by the podcast to help us understand the many factors that impact utility costs. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more about Jack Forrest on LinkedIn and Zego on their website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Maintaining an asset should be a top priority; however, when faced with the daily tasks of operating a property management company, that priority is often an afterthought. That's where the power of a reserve study comes in, helping to preserve the long-term value and condition of a property. Aaron Lombardo of NorthStar Reserves joins the podcast to share his experience and knowledge regarding the impact of using a reserve study to plan for the future. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more about Aaron Lombardo on LinkedIn and NorthStar Reserves on their website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

The manufactured housing industry has changed dramatically over the decades and is producing high-quality, affordable housing solutions for residents nationwide. Logan Hanes of Kentucky Manufactured Housing Institute (KMHI) shares his knowledge and passion for the industry and debunks several misconceptions. Logan also shares his thoughts on opportunities that exist for property management companies in this vital residential sector. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more about Logan Hanes on LinkedIn and KMHI on their website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Diversity, Equity, and Inclusion (DE&I) is quickly coming to the forefront of the property management industry because of advocates like Todd Hignite and his involvement with the National Apartment Association (NAA). Todd joins the podcast to share why DE&I is so important in the workplace and in our industry, and how you can start a program at your company. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more about Todd Hignite on LinkedIn and Diversity, Equity, and Inclusion through the NAA on their website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Technology empowers us to do more than ever before. But have you ever wondered if technology really makes us more productive? In this episode, Braedon Hebert from CondoWorks joins us to share his thoughts on how technology is creating more time for our teams and how we can leverage the opportunity to fuel growth. Maximizing the impact of technology results in high-output teams that can change your business.Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more about Braedon Hebert on LinkedIn and CondoWorks on their website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.