Beyond Rent: Exploring Property Management

Owner retention is a challenge with the average churn or attrition rate in the property management industry at about 25%. Even if you’re performing well, you can still lose clients because most owner turnover is caused by sales and not necessarily from a poor experience. There are many reasons why an owner may want to sell a property; therefore, an inherent churn rate is always possible. Lior Abramovich of Blanket joins the podcast to discuss the challenges of owner churn, data analysis, retention through maintaining relationships, and how to build your portfolio and make appropriate decisions that have a positive impact on the growth of your business.Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.You can learn more about Lior Abramovich on LinkedIn, and Blanket on the company’s website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.

Ashli Allen and George Homoelle discuss the rise in fraud in property management, emphasizing the challenges faced with income verification processes and the need for innovative technology solutions. They highlight the benefits of utilizing pay stubs for accurate verification and stress the importance of clear communication in preventing fraud.

Mike Mulqueen from SWTCH Energy discusses the importance of EV charging stations in multifamily communities, addressing challenges in installation, maximizing charging efficiency, and managing access controls. The podcast explores the growing demand for electric vehicles, factors driving adoption, and the significance of proactive planning for fair access to charging stations.

Don Brunner, President of BRG Realty Group, discusses 20+ years in property management. Topics include tech growth, employee success, current challenges, and future growth opportunities in the industry.

Scott Jacobson from Onward Equity discusses creating investment value in property management. Topics include adding value through renovations, importance of resident care, challenges like rising interest rates and insurance costs. Emphasizes treating residents well for success in property management.

Guest Saad Shah discusses the importance of data and analytics in real estate management, highlighting how data can provide visibility, streamline processes, and improve the bottom line. The podcast explores using data warehouses, metrics, and dashboards for informed decision-making in property management operations.

The job market has changed significantly over the last five years and there’s more competition than ever for mid- to upper-level real estate positions. Even if you aren’t actively looking for a new role, being aware of interview best practices is important to ensure that your resume and LinkedIn profile are current and in alignment with one another.David Lorenzen of Southcoast Partners joins the podcast to discuss the importance of matching your LinkedIn profile experience with your resume, interview best practices, and expert tips on the most effective ways to utilize these tools to stand out to recruiters.Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more about David Lorenzen on LinkedIn and Southcoast Partners on the company’s website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Insurance claims expert Andy Gurczak from All City Adjusting shares insights on maximizing insurance claims, emphasizing proper terminology, the benefits of working with public adjusters, and understanding policy details. He explains the importance of detailed estimates and debunking claim filing myths for property owners. Gurczak also highlights the advantages of involving experts in claim processes and provides contact information for further assistance.

Pete Neubig from VPM Solutions discusses using DiSC profiling and tailored job descriptions to attract top candidates. They explore the importance of core values in company culture, remote work challenges, and setting KPIs for success in property management.

Steven Andrews, author of “The New American Dream,” discusses the importance of finding a mentor and performing due diligence before investing in rental properties. He emphasizes the need for education, building relationships, and exploring financing options. The podcast explores shifting trends towards renting for lifestyle choices and reflects on Steven's personal real estate investment journey.