EI at Work

We’re introduced to a pharmaceutical startup that harnessed the power of EI to cultivate a successful organisational culture – from the get-go.Newly formed from its major pharmaceutical parent, the startup was on a mission to establish patient-centric vision and improve ways of working. Over 18 months, they worked with Genos to implement an EI program that helped them transform workplace behaviours and reach these goals.Marlene Tanner, Senior Pharmaceutical HR & OD Executive joins Genos International CEO Dr Ben Palmer and Marie El Daghl to discuss: How over 18 months, she worked with Genos to implement an EI program that transformed workplace behaviours and enhanced patient-centric vision. The role of EI in fostering an organisational culture of innovation and creativity. How growth mindset and positive reframing contribute to problem-solving. The impact of EI in the workplace, and how this extends to everyday life. How an EI program focusing on behaviour, change and resilience improved self-management and leadership. Interested in Emotional Intelligence?Learn more about Genos Emotional Intelligence, become a Genos certified practitioner or enquire about the Genos Corporate Program. See omnystudio.com/listener for privacy information.

NBA team Phoenix Suns has reached the Playoffs for the first time in 11 years and according to the team's Senior Vice President of Basketball Operations, it's thanks to emotional intelligence at a coaching level.Jeff Bower joins EI at Work co-hosts Marie El Daghl and Genos International CEO, Dr Ben Palmer, to discuss: The role emotional intelligence played in leading the Phoenix Suns to their first Playoffs in 11 years. The extent to which human relationships and mindset can make or break performance. How dimensions of the Genos International model, such as emotional reasoning and behavioural agility, contribute to player performance. The importance of shared goals, values and drive within sports teams and greater organisations. Why emotional intelligence development is the future for sports. Interested in Emotional Intelligence?Learn more about Genos Emotional Intelligence, become a Genos certified practitioner or enquire about the Genos EI program.  See omnystudio.com/listener for privacy information.

Can a leopard change its spots? The bad behaviour of leaders has come into the spotlight over the last year and many commentators have called out a clear deficit of Emotional Intelligence in positions of power. From the US, where the world became obsessed with Former US President, Donald Trump to Australia, where a Federal Minister who was bullying women online was ordered to take empathy training. Whether you are an aspiring leader who behaves like John McEnroe in the office or a HR leader trying to tame the CEO, this podcast will help you understand: How an established leader with deeply entrenched negative behaviours can genuinely develop emotional intelligence. This episode features Cary Cherniss, co-chair of the Consortium for Research on Emotional Intelligence in Organizations and author of ‘Leading with Feeling’: nine strategies of emotionally intelligent leaderships. Together with EI at Work co-hosts Marie El Daghl and Genos CEO, Dr Ben Palmer, they discuss: The factors that would determine whether an established leader / manager with entrenched negative behaviours can improve through EI development. The time it would it take for someone like this to truly gain and then effectively exercise EI. The likelihood a team would accept the change in their leader or manager, or be cynical of it. When to develop EI in a leader, or accept it’s just not possible. The top three most common obstacles or challenges leaders might face the first time they use newly found Emotionally Intelligent strategies. The evidence that supports a link between EI and leadership effectiveness and more. Interested in Emotional Intelligence? Learn more about Genos Emotional Intelligence, become a Genos certified practitioner or enquire about a Genos EI program.  See omnystudio.com/listener for privacy information.

Campbell McGlynn, Executive GM People & Culture, at leading aged care provider IRT Group reveals the immense emotional labour of the aged care industry, and how in just 6 months emotional intelligence has already made a mark. The Aged Care sector is responsible for the care of over 1.3 million Australians. However, there has been growing concern and widespread reporting on inadequate quality of care and safety. In 2018, the Australian Government established the Royal Commission into Aged Care Quality and Safety. Its final report has revealed harrowing information on the dire state of the sector. It has confirmed issues such as poor workplace conditions, understaffing and abuse, making it clearer than ever that the industry is failing its vulnerable customers and workforce. Learn more about Genos Emotional IntelligenceVisit genosinternational.com for world-leading assessments, programs and the latest EI. You can also connect with us on LinkedIn. Additional resourcesEmotional Intelligence is backed by extensive research and results. For generals EI research and papers click here, and to learn about the business case and value proposition of EI click here. Learn more about Genos in your local marketFor Genos North America click here. For Genos Europe click here.For Genos International for all other markets click here. Enjoyed this episode?Leave a review below and let us know. See omnystudio.com/listener for privacy information.

“He needs more empathy”, “my boss is making me anxious”, “be careful what you say to her”. Heard it all before? Whether you realise it or not, all this and more is to do with Emotional Intelligence. It’s a game-changing skill that can transform businesses and lives. On EI at work, we’ll be sharing real stories, results and business insights on the power of EI in the workplace. But before we get started, it’s important to know exactly what EI is. In this opening episode, our hosts Marie El Daghl and EI Expert Dr Ben Palmer, talk about the science of emotions, what EI is, who should develop it, and how it makes a difference.   New to Emotional Intelligence – then this is essential listening on the basics. Learn more about Genos Emotional IntelligenceVisit genosinternational.com for world-leading assessments, programs and the latest EI. You can also connect with us on LinkedIn. Additional resourcesEmotional Intelligence is backed by extensive research and results. For generals EI research and papers click here, and to learn about the business case and value proposition of EI click here. Learn more about Genos in your local market: For Genos North America click here. For Genos Europe click here.For Genos International for all other markets click here. Enjoyed this episode?Leave a review below and let us know. See omnystudio.com/listener for privacy information.