PwC Pulse - a business podcast for executives

Text us your thoughts on this episodeAt a time when economic uncertainty remains, leaders are questioning whether their organizations will be viable a decade from now. It's important to know that resilience is possible if you prioritize transformation and foster trust in a challenging financial environment. And as a leader, your authenticity is paramount.In this episode, Kathryn Kaminsky, Vice Chair and US Trust Solutions co-leader at PwC, is joined by Mary Callahan Erdoes, CEO of JP Morgan Chase's Asset and Wealth Management line of business for a discussion on what it takes to navigate the evolving needs of diverse stakeholders and technologies, and what areas of investment are important for companies to remain relevant and achieve their growth goals. Mary shares her views on what it means to deliver leading performance and results for clients, and why it’s important to listen not only to our clients, but to the expertise that surrounds us.About the podcast participantsKathryn Kaminsky, Vice Chair and US Trust Solutions Co-Leader at PwCIn this role Kathryn Kaminsky oversees the largest Trust platform in the world, bringing together the firm’s combined Audit, ESG, Digital Assurance and Tax Reporting capabilities to best help clients as they seek to build trust with their stakeholders. As co-leader, Kathryn is responsible for the quality of service, excellence in the work performed by over 21,000 partners and staff, developing diverse teams and driving innovation.Mary Callahan Erdoes, CEO of JP Morgan Chase's Asset and Wealth Management line of businessMary Callahan Erdoes is Chief Executive Officer of JPMorgan Chase's Asset & Wealth Management line of business – one of the largest and most respected investment managers and private banks in the world, with $4.3 trillion in client assets and a 200-year-old legacy as a trusted fiduciary to corporations, governments, institutions and individuals. Since joining the firm 25 years ago, Erdoes has held senior roles across Asset & Wealth Management before becoming its CEO in 2009 and joining the JPMorgan Chase Operating Committee, the firm’s most senior management team.Erdoes serves on the boards of the U.S.-China Business Council and the Robin Hood Foundation of New York City. She is also a board member of Georgetown University, where she earned her Mathematics undergraduate degree, and serves on the Global Advisory Council of Harvard University, where she received her MBA.

Text us your thoughts on this episodeWith the use of generative AI accelerating, it’s important to focus on how business leaders can get the most out of their tech investment in a trusted and ethical way. In this episode, we dive into responsible AI – what it is, why it’s important and how it can be a competitive advantage.To cover this important topic, PwC’s host, Joe Atkinson, is joined by leading AI experts and members of the National AI Advisory Committee to the President and the White House – Miriam Vogel, President and CEO of EqualAI, and Ramayya Krishnan, Dean of the Heinz College Of Information Systems And Public Policy and Director of the Block Center for Technology and Society at Carnegie Mellon University.For more information on this episodes speakers, and to view the full transcript, please visit pwc.com.

Text us your thoughts on this episodeFrom blockchain to fintech collaborations, hear how innovation is changing the way we approach risk management and creating new opportunities for growth. Discover the challenges and benefits to integrating technology into traditional financial systems, and learn how partnerships can create a more resilient and secure financial landscape.In this episode Scott Likens, PwC’s Trust Technology Leader, is joined by Caitlin Long, Founder and CEO at Custodia Bank, to explore the potential of technology and partnerships in stabilizing financial systems.Learn more about cryptocurrency and digital assets.For the full transcript, please visit pwc.com.About the podcast participantsScott Likens leads PwC’s Emerging Tech practice in the United States. With more than 25 years of emerging technology experience, he has helped clients transform their customer experience and enhance their digital operations. Scott has worked across industries with some of the biggest multinational companies to transform their business by applying a local lens to global digital and emerging tech trends. He has expertise using emerging technology and advanced analytics in many areas including e-commerce, digital architecture, mobile technologies and social customer engagement. Caitlin Long is Founder & CEO of Custodia Bank. A 22-year Wall Street veteran who has been active in bitcoin and blockchain since 2012. In 2018-20 she led the charge to make her native state of Wyoming an oasis for blockchain companies in the US, where she helped Wyoming enact 29 blockchain-enabling laws. From 2016-18 she jointly spearheaded a blockchain project for delivering market index data to Vanguard as chairman and president of Symbiont, an enterprise blockchain start-up. Caitlin ran Morgan Stanley’s pension solutions business (2007-2016), held senior roles at Credit Suisse (1997-2007) and began her career at Salomon Brothers (1994-1997). She is a graduate of Harvard Law School (JD, 1994), the Kennedy School of Government (MPP, 1994) and the University of Wyoming (BA, 1990).

Text us your thoughts on this episodeIn a world of heightened volatility in financial markets and concerns around economic activity – executives need a clear understanding of the macroeconomic environment to help make long-term decisions.   In this episode of PwC Pulse podcast, Dr Alexis Crow, Principal and head of the Geopolitical Investing Practice at PwC, is joined by Pierre Yared, MUTB Professor of International Business, Senior Vice Dean for Faculty Affairs, and Vice Dean for Executive Education at Columbia University Business School. Together, they discuss some of the key issues that investors and executives are facing today, including inflation, the outlook for recession, impact of AI and more.

Text us your thoughts on this episodeAfter a tumultuous few years, business leaders are now focused on growth to survive. From people to technology, they are applying the lessons learned as they navigate through the headwinds of today’s environment.In this episode, Tim Ryan, PwC’s US Chair and Senior Partner, is joined by Miguel Patricio, CEO & Chairman at Kraft Heinz, to discuss reinvention and leadership fundamentals. Together they explore views on human capital, customer experiences, supply chain resilience and more.About the podcast participantsMiguel Patricio has been the Chief Executive Officer of The Kraft Heinz Company since June 2019. He has also served as a director of Kraft Heinz since May 2021 and as Chair of the Board of Directors since May 2022.Before joining Kraft Heinz, Miguel spent 20 years with Anheuser-Busch InBev SA/NV (AB InBev) and its predecessors. Most recently, he served as Chief of Special Global Projects – Marketing from January 2019 to June 2019.Tim Ryan is PwC's US Chair and Senior Partner. A forward-thinking leader committed to driving human-led, tech-powered outcomes to build trust in society and solve important problems, Tim has a proven record advancing strategy, growth, innovation, and upskilling. He reimagined PwC leading a complete digital transformation and launching a bold new strategy – The New Equation – to get ahead of the rapid pace of change bringing the best people, capabilities and technology together to support clients in building trust and delivering sustained outcomes. Equity is foundational to Tim’s trust-based leadership – he is also the founder of CEO Action for Diversity & Inclusion.For the full transcript, please visit pwc.com

Text us your thoughts on this episodeAs fractured geopolitics, social tensions and global events unfold, we are presented with opportunities to strengthen trust among our stakeholders. It is more important than ever to build growth strategies that emphasize diversity, equity and inclusion, and motivate people to support the needs of our communities.   In this episode, Shannon Schuyler, PwC’s Chief Purpose and Inclusion Officer, is joined by Carin Taylor, Chief Diversity Officer of Workday, to discuss how building trust through transparency and leveraging the right data can drive an equitable future for businesses, their people and communities at large. For the full transcript, please visit pwc.comAbout the podcast participantsShannon Schuyler is PwC’s US Chief Purpose & Inclusion Officer - working to activate PwC’s purpose to build trust in society and solve important problems and to create a fulfilling employee experience. Responsible for furthering diversity, inclusion and equity across the firm’s workforce, she connects purpose with belonging to create an environment in the firm that celebrates identity and intersectionality as a way to drive innovation and business value.Shannon worked alongside US Chair and Senior Partner Tim Ryan to lead CEO Action for Diversity & Inclusion™, the largest CEO-driven business commitment to advance diversity and inclusion. In this role, she drove the strategy for engaging more than 2,400 company CEOs, academic institutions and associations.Carin Taylor is chief diversity officer at Workday and has global responsibility for the development and execution of Workday’s inclusion and diversity strategy. Additionally, Carin serves on the board of Watermark, a nonprofit organization whose mission is to increase the number of women in leadership positions.Prior to joining Workday, Carin served as the head of diversity, inclusion, and innovation at Genentech where she was responsible for strategic initiatives including executive coaching, building and leading highly effective teams, and increasing employee engagement. She was also responsible for creating strategies to successfully recruit, develop, and retain diverse workforces as well as enabling large organizations to leverage diversity and inclusion to drive innovation. Before Genentech, Carin held various positions in human resources, inclusion and diversity, finance, and customer service at Cisco Systems.

Text us your thoughts on this episodeCompanies have been using artificial intelligence (AI) technology for years. But as AI rapidly evolves, it has the power to reshape industries and transform today’s businesses. How can AI improve your business? What is Generative AI? What are the risks to consider? In this episode, Joe Atkinson, PwC’s Chief Products and Technology Officer, is joined by Ramayya Krishnan, Dean of Heinz College of Information Systems and Public Policy at Carnegie Mellon University, to explore the evolution of AI, how it can unlock opportunities and the critical role ethics and responsibility will play in its success.For the full transcript and speaker bios, please visit pwc.com.

Text us your thoughts on this episodeThe metaverse has attracted both a lot of attention and a lot of skepticism. But first, what is the metaverse? What are the possible risks, how does it connect to web3 and how can businesses build trust into their metaverse activities from the start?In this episode, Roberto Hernandez, PwC’s Global Metaverse Leader and US Customer Strategy & Experience Leader, is joined by Chris Duffey, Head of AI Innovation and Strategy for Adobe, at PwC’s Emerging Tech Exchange. Listen as they discuss these questions and the current and future impact of these emerging technologies on the business landscape.To learn more on the topics and research discussed, check out PwC’s 2023 Metaverse Predictions.For the full transcript, please visit pwc.com.About the podcast participantsRoberto Hernandez is a Principal in PwC’s Consumer Finance practice. He has extensive experience in advising banking and lending clients on customer experience, strategy, operations , risk management, process improvement, and consumer compliance. Roberto has over 17 years experience in the financial services industry in both a consulting capacity and also working for two of the top 10 global financial institutions. Roberto is a frequent speaker at industry conferences and the author of several news articles as well as whitepapers on the topics of customer experience, operational strategy, regulatory compliance response, and target operating model design. Chris Duffey spearheads Adobe’s strategic development design partnerships across the creative enterprise space. Chris’ keynotes have received over 50 million impressions and his work has been featured by more than 100 global media outlets on topics including the Metaverse, Web3, NFTs, DAOs, generative experience design, computational creativity, the role of human + machine, and AI-enhanced creativity. Chris is the author of the award-winning book Superhuman Innovation, the world’s first book co-authored by AI about AI. And has written the forthcoming book Decoding the Metaverse: Expand Your Business Using Web3.

Text us your thoughts on this episodeIt’s no secret that fast fashion often drives the clothing industry. Business models hinge on the concept that styles can change quickly — and it’s essential to keep up. But quick pivots also can correlate with low quality products that can add to landfills and contribute to unsustainable business practices.Allbirds is among the companies looking to kick the habit. Not only has Allbirds established aggressive sustainability goals, but it’s also backing them up with results. In this episode Alan Jones, National TMT Deals Leader and San Francisco Office Managing Partner at PwC, is joined by Joey Zwillinger, Co-CEO at Allbirds, to discuss how companies can take their sustainability initiatives to a higher level.About the podcast participantsAlan Jones, serves as the Managing Partner of PwC's Bay Area & Northwest market, responsible for leading a team of more than 4,300 PwC professionals across San Francisco, San Jose, Sacramento, Seattle and Portland offices.Joey Zwillinger Co-CEO at Allbirds has long been passionate about making things from renewable resources, which led him to start Allbirds and begin tackling sustainability issues in the fashion industry. For the full transcript, please visit pwc.com

Text us your thoughts on this episodeBig challenges can yield big payoffs — for everyone. That’s why some companies are positioning themselves to be game changers. These companies are innovating new technologies that can enable exponential returns on investments at the center of new business models and pointing it towards solving major societal challenges, all to create value for stakeholders along the way.In this episode, Sundar Subramanian, US Strategy& Leader, is joined by Heather Lavallee, CEO of Voya Financial, to explore how game-changing companies like Voya are challenging the status quo and redefining the future of business. About the podcast participantsSundar Subramanian serves as the PwC US Strategy& Leader. He brings an investor mindset to value creation. By applying systems thinking and advanced analytics to decision-making, Sundar builds business models, improves performance and creates transformative value.Heather Lavallee is chief executive officer, and a board member, of Voya Financial, Inc. With 30 years of experience in the financial services industry, Heather is a collaborative leader who excels in building high-performing businesses. Prior to assuming her current roles, Lavallee served as the company’s president and CEO-elect, overseeing Voya’s Workplace Solutions and Investment Management businesses, as well as Voya’s technology and data organizations, strategy and risk teams. Previously at Voya, Heather served as CEO of Wealth Solutions, and prior to that she was president of the company’s Tax-Exempt Markets business, and earlier she was president of Employee Benefits (now Health Solutions).For the full transcript, please visit pwc.com