The Bo & Luke Show®️

Send us a textOn this episode of The ASHHRA Podcast, we hear from James Barron, Director of Equity and Inclusion at UNC Health in North Carolina. The hosts Luke Carignan and Bo Brabo discuss with James the various aspects of equity and inclusion at UNC Health. James shares insights on data-driven decisions for diversity, how employee resource groups can lead to better engagement and retention, and the importance of creating a values-based framework. Along with this, the hosts point out that improving listening skills is necessary for better communication with patients, employees, and customers. Moreover, the episode features how UNC Health is actively working towards creating a representative workforce and promoting equity and inclusion in various aspects. James also highlights the significance of presenting solutions to executives while focusing on creating a lasting impact. Tune in to this informative episode to hear more about James's personal connection with UNC Health and his professional experiences at various healthcare institutions.This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Send us a textAs a physician executive leader and entrepreneur with over 20 years of experience in digital health, Jeff Jacques, MD, has made significant contributions to the development of products and services that deliver personalized support for individuals experiencing complex care journeys. As the current Chief Medical Officer at Virgin Pulse, Dr. Jacques has taken a lead role in enhancing the behavior science approach of the company.A key focus of Dr. Jacques' work at Virgin Pulse is ensuring alignment with member and market needs. His experience in sales-focused roles in well-known companies such as Cigna, Lark Health, and BioIQ, has given him deep insights into the importance of understanding and meeting the needs of customers. Dr. Jacques' expertise in this area has helped Virgin Pulse to build products and services that address the specific needs of its customers, resulting in impressive engagement rates and high customer satisfaction levels.Dr. Jacques' entrepreneurial spirit has also been a contributing factor to his success in digital health. He has a keen interest in exploring additional ways that Virgin Pulse's unique capabilities can be utilized to simplify and support the member journey. This approach has resulted in the development of out-of-the-box programs that are tailored to meet individual needs versus one size fits all solutions.One of Dr. Jacques' key attributes is the ability to integrate his knowledge as a physician with his business expertise to create innovative solutions. His focus on delivering value or ROI by metricizing everything and engaging people has resulted in an ecosystem of over 70 partners to support specific needs of employers. To ensure that his team continuously looks for ways to improve and integrate new services based on data and identifying areas others are not doing well, quarterly consultations with customers are held to identify specific needs and partners are brought in under one service agreement.Dr. Jacques is a thought leader who has spoken at numerous conferences and taught medical students about the benefits of wellness programs. He understands the importance of sharing clinical knowledge and helping HR professionals and their clients to communicate and encourage employee participation in such programs. Dr. Jacques' remarkable achievements in digital health and his approach to leadership have earned him a reputation as a thought leader in the industry.This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Send us a textKristin Baird is a highly respected thought leader in healthcare, leveraging her extensive 25-year background in patient care, healthcare marketing, business development, and administration to drive impactful change across the industry. As President of the Baird Group, Kristin's unwavering dedication to service excellence has earned her a reputation as a talented speaker and consultant, helping healthcare organizations worldwide to achieve their strategic goals and elevate their standards of care.Kristin's impressive academic credentials include a Bachelor of Science in Nursing from the University of Wisconsin-Madison and a Master's in Health Services Administration from Cardinal Stritch University in Milwaukee, WI. Her thought-provoking insights and pioneering strategies have been widely recognized and shared through her extensive body of work, including the groundbreaking titles You Make the Call! Healthcare's mandate for post-discharge follow-up, Raising the Bar on Service Excellence: The healthcare leader's guide to putting passion into practice, Reclaiming the Passion: Stories that celebrate the essence of nursing, and Customer Service in Health Care: A grassroots approach to creating a culture of service excellence.Through her visionary leadership and unwavering commitment to healthcare excellence, Kristin Baird has become a sought-after thought leader and trusted advisor, driving positive change, and delivering transformative results for healthcare organizations worldwide.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.

Send us a textTaylor Hamilton is an exceptional thought leader who has made remarkable contributions as the Senior Vice President and Chief Consumer Officer at Ballad Health. Through her visionary leadership, she has redefined the healthcare landscape by fostering a culture of innovation and implementing groundbreaking strategies that have revolutionized the consumer experience.As the driving force behind Ballad Health's consumer experience, Taylor’s key priority is to create a seamless and personalized customer journey through traditional and innovative digital solutions. She is deeply committed to listening to the needs of consumers and physicians and leveraging those insights to develop new and innovative interactions with patients and families. Her vision is to empower patients with digital health literacy, ensuring they have access to the latest healthcare technologies.In her role, Taylor has been responsible for developing and implementing a range of successful marketing, communications, community relations, media relations, and digital strategies. Her expertise and strategic approach have been instrumental in driving Ballad Health's growth and success.Taylor holds a Master's in Biotechnology Enterprise from Johns Hopkins University and a Bachelor of Communications from The University of Florida. Her academic achievements and extensive experience make her a highly respected thought leader in the healthcare industry. Through her innovative leadership and vision, she has set a new standard for the healthcare industry and inspired a generation of leaders to embrace digital innovation and customer-centricity. This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Send us a textBarbara Hoey is a powerhouse attorney with over 30 years of experience, specializing in all areas of employment law. She fearlessly defends her clients, ranging from large corporations to non-profits, in high-profile single-plaintiff, multi-plaintiff, and class action litigation cases. With her vast industry knowledge spanning healthcare to education, Barbara provides timely, practical advice to her clients in the face of complex employment issues. She has secured more than a dozen victories in cases involving discrimination, the ADA, and whistleblower protection. Notably, she has also triumphed in litigations involving breach of non-compete agreements and theft of trade secrets. ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Send us a textIn today's ever-evolving healthcare landscape, effective leadership is paramount to drive organizational and operational performance. As such, we are thrilled to welcome Keith Minnis, a highly accomplished Senior Executive Leader & Human Resources Professional with over 30 years of experience in complex matrix healthcare systems, as our esteemed guest on the latest episode of our podcast.With a proven track record of success in human capital management, merger & acquisitions, talent acquisition, employee engagement & retention, and Lean healthcare applications, Keith is a true thought leader in the realm of healthcare leadership. His insights and expertise are invaluable for healthcare leaders seeking to elevate their leadership skills and stay ahead of the latest trends in the industry.Don't miss this opportunity to gain invaluable knowledge and insights from one of the most respected leaders in healthcare. Tune in now to our latest podcast episode and take your healthcare leadership game to the next level.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Send us a textASHHRA23 Keynote Speaker, Steve Cadigan, has worked with some of the biggest names in tech and finance, including Google, Salesforce, The Royal Bank of Scotland, and the BBC. His expertise is so sought after that top VC and consulting firms like Andreessen Horowitz, Sequoia, KKR, and McKinsey regularly tap him for insights. But it's not just Steve’s clients who think highly of him - the teams and organizations he’s built throughout his career have been recognized as exceptional performers by publications like the Wall Street Journal and Fortune magazine. And in 2021, Steve was recognized as one of the top 200 global thought leaders in the world of people and talent. With a track record like that, it's no wonder Steve is in such high demand.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Send us a textJonathan Ainsley is the founder and CEO of Investinu (invest in you), a cutting-edge platform designed to empower business mentors, coaches, wellness champions, and counsellors to achieve scalable, sustained, and powerful outcomes. Jonathan is a multifaceted thought leader and business mentor with a keen eye for strategic innovation. Jonathan has been working and presenting to HR groups to help them create healthy habits, set and achieve their goals, and benefit their lives overall. Luke, what an incredible recipe to share with our healthcare HR audience whom we know, are at the forefront of some of the most challenging issues facing the healthcare industry today.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Send us a textWith almost 20 years of experience, Amy Mackenroth is truly a force to be reckoned with in the fields of workforce development, higher education, and academic medicine. Her impressive work history and exceptional foundation of knowledge and expertise makes her the perfect candidate to lead teams and projects focused on talent development, credentialing, and more. Laurie Rowe, a credentialing industry veteran with more than two decades of experience. She is an expert in representing national testing organizations, trade associations, and certification and accreditation bodies in various industries. Her strategic vision and insights are the secret sauce behind her unparalleled success in building and managing coalitions and corporate partnerships. EPISODE TIME HACKS·         The success of apprenticeship programs. 8:44·         The process of setting up an apprenticeship program for hospitals. 11:44·         The competency and certification models. 18:22·         Work-based learning programs for healthcare. 24:59·         Competency-based apprenticeships. 28:04·         Career pathways for apprenticeships. 36:33ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

Send us a textWe are delighted to have Amy Katnik, the dynamic Chief Operating Officer at ApolloMD, join us on The ASHHRA Podcast. Her 32-year career journey has certainly been captivating, and her expertise is vast. Known for her exceptional responsiveness, Amy has broken barriers as the group's first non-clinical and female executive.Her command over Apollo MD's diversified service lines, such as emergency medicine, hospital medicine, anesthesia, scheduling, recruiting, medical staff services, billing, and customer solutions, is truly remarkable. Indeed, it seems there isn't anything she can't do at Apollo MD.EPISODE TIME HACKSHow did you decide to work in healthcare? 1:15Proactively reaching out to others. 3:30How do you communicate with physicians? 6:12How to set the guardrails for the new organization. 10:55Leadership and influencing before influencing. 13:44Shifting the culture to reflect a physician-friendly environment. 15:51Creative ways to take care of patients. 24:49ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!This ASHHRA podcast episode is sponsored by Kelley Drye and Warren, a powerhouse law firm with the heart of a boutique!