C-Suite Intelligence

Introvert or Extrovert; Thinker or Blinker – one is not better than the other when it comes to elevating your executive presence. Rather, it’s about mastering your personal leadership style to show up as the best version of yourself. Stephen Miles and Taylor Griffin explore the differences between these various styles and discuss how high-performing executives can add range to their style so they can better know themselves and show up appropriately and with confidence.

Many executives who have been working from home during Covid may need a wardrobe and executive appearance refresh. Yet the challenge for most leaders who receive feedback around their executive presence is that their sartorial style is fine. Stephen Miles and Taylor Griffin discuss how real executive presence extends far beyond dress, to the substance of executives’ contributions and their ability to both elevate and adapt their styles to new challenges, reporting relationships, and colleagues.

No matter where you work or whatever industry you are in, being best at the “people business” can help you succeed. When talent management is as critical to your company’s long-term goals as it is to your short-term bottom line, you need a team you can rely on, and one that can rely on you, too. Stephen Miles and Taylor Griffin explain steps leaders can take to set their people up for success.

The job of high-performing leaders isn’t what it used to be. On top of running the company amidst a complex business environment of overlapping crises, CEOs and other C-Suite leaders bear the weight of increasing responsibility, at times defending their companies’ very license to operate. Stephen Miles and Taylor Griffin explain how a new kind of ‘Leader of the Future’ is emerging as we begin to recover from the pandemic despite setback after setback.

What does it mean to successfully reframe “The Great Resignation” into “The Great Transition?" Top executive coaches Stephen Miles and Courtney Hamilton discuss how companies are successfully onboarding new employees; what it's like to welcome someone remotely; and, what the best and worst practices are in this environment for leaders, employees, and those taking on senior roles in new companies. In this important new podcast, Miles and Hamilton share strategic and practical tips for success as the pandemic waxes and wanes, but does not disappear.

As business leaders continue to reimagine the way we work, offices everywhere are getting revamped to support new organizational priorities. For Stephen Miles and Christina Woodard, office density and intentionality top the list. We need to be purposeful about what we’re doing, says Miles, and why we’re asking teams to convene. Working together, colleagues can peel away from virtual meeting rooms to reforge strong connections and trust in person, and then tackle the hard issues with creativity and high performance. In a sense, the office of the future will be like a private club, where employees are the members.

“This is what happens when you put everybody in solitary confinement for an extended period of time,” says Stephen Miles, Founder and CEO of The Miles Group. “Covid quarantines have led to all kinds of strains on individuals’ energy,” adds Taylor Griffin, COO of The Miles Group. "We have a lot of senior executives coming to us and asking how they deal with this for themselves, as well as for their broader teams and employee base. Employees have high expectations of their leadership teams that they are really going to learn something through Covid, and that the future office is going to look different from before. Many people really enjoyed the flexibility of working from home.” Miles and Griffin discuss the high expectations employees have of their leaders, and offer insights, tips and tools on how the future office can look different, and work better, than it did before Covid. Part of getting your mojo back is building relationships, learning lessons, and reestablishing your comfort zone with getting to work,” they say.

The pandemic lockdown called for CEOs everywhere to transform their businesses to remote operation. Two years in, millions of white-collar workers are returning to the office – an exercise that is playing out in multiple phases and to varying degrees of success. As Stephen Miles and Taylor Griffin explain, since 2020, remote work has gotten very transactional and people are less engaged. With attrition rates at an all-time high, they discuss the importance of meaningful interactions among teams and managers, and how leaders can leverage their virtual toolkit to optimize “Office Next.”

Inflation continues to climb at its fastest pace in decades, but most CEOs and board directors today have never dealt with hyperinflation – that’s when inflation “turns from transitory to intrinsic, affecting every facet of business in the world today.” Stephen Miles and Taylor Griffin discuss how executives can begin to lead – and win – in this new dynamic environment.

Faced with new challenges every day, the world we live in is full of setbacks. Stephen Miles and Taylor Griffin discuss how unfamiliar setbacks can test even the strongest leaders, and why leaders should practice embracing these learning moments.