Investment Management Operations

Shaun Ng, Managing Director at Cleveland Clinic Investment Office, discusses creating an investment office from scratch and collaborating with the hospital's analytics team to build dynamic data sets. They talk about challenges, metrics, custodial relationships, data accuracy, risk mitigation, building liquidity, and making tough decisions during crises. They also provide advice for emerging investment offices.

A deep dive into operational due diligence in investment management with insights from Frank Perez, covering assessment criteria, common deal breakers, and real-life manager situations. Learn about the importance of a risk-based approach, efficient data migration for analysis, valuation challenges, and navigating regulatory scrutiny while facilitating communication and support in investment management.

Today’s Sponsored Insight features Dan Houlihan, the CEO of STP Investment Services, a global investment operations firm that provides complete front, middle, and back office services for investment managers.Dan joined STP in August 2022 after spending 11 years at Northern Trust as the EVP and Head of Asset Servicing. Prior to Northern Trust he was President of Citisoft, a management consulting group to the investment industry.If you are currently outsourcing operations or exploring the subject, this is a master class. Dan shares some key insights on the trends and considerations of operational outsourcing, the common triggers to begin the conversation, what to look for in an outsourcer and how outsourcing can potentially launch products faster and enter new markets.Learn MoreFollow Capital Allocators at @tseides or LinkedInSubscribe to the mailing listAccess transcript with Premium Membership

Ashok Raju is the Chief Operating Officer of VR Group, an alternative asset manager focused on distressed securities and special situations investments in emerging markets.Ashok joined VR Group in 2010 initially to create the firm’s client facing efforts before becoming the COO, where he now oversees operations, analytics, and business development. Ashok began his career in equity research at Deutsche Bank and spent time at a multi-family office where he covered hedge fund and public equity investments.I really enjoyed my conversation with Ashok. He’s the first guest on the podcast to oversee both internal operations at VR and client relationships. This perspective is an interesting and common one for small-to-medium organizations, and his insights are valuable for anyone beginning client facing efforts or overseeing fund operations. Or both! . . . He’s also a wealth of information for younger professionals navigating their own careers in financial services, and I especially love his concept of “frientors.”Learn MoreFollow Capital Allocators at @tseides or LinkedInSubscribe to the mailing listAccess transcript with Premium Membership

Danielle Roseman is a Managing Director and Co-Head of Lazard Family Office Services, a multifamily office that started managing capital for some of the world’s most sophisticated families over 175 years ago.Danielle started her career at Goldman Sachs where she worked on the mortgage desk during the Great Financial Crisis.  Danielle joined Lazard following the acquisition of Truuvo Partners.If you work with family offices or want to learn more about it, this is the episode.Danielle goes deep on how to provide operational value to families, the power of operational support as a skill set and how the next generation is changing the client service engagement model. Danielle riffs on their tech stack, data consumption trends, family governance, and the complexity of tracking documentation of family assets.Learn MoreFollow Capital Allocators at @tseides or LinkedInSubscribe to the mailing listAccess transcript with Premium Membership

Bryan Corbett is the president and CEO of the Managed Funds Association, which represents the global alternative asset management industry. With offices in Washington DC, New York, Brussels, and London, MFA has over 170 members, including hedge funds, credit funds, and crossover funds that collectively manage over 3 trillion in AUM.Bryan joined the MFA in January of 2020 after spending 11 years in private equity at The Carlyle Group. Before Carlyle, Bryan worked on Capitol Hill for the US Treasury Department and as a special assistant to President George W. Bush.If you want to know where the puck is going in the industry, this is the interview. Bryan’s unique experience as a private equity lawyer with Capitol Hill experience puts him in the poll position.Learn MoreFollow Capital Allocators at @tseides or LinkedInSubscribe to the mailing listAccess transcript with Premium Membership

Maarika Paul, CFO & COO at CDPQ, discusses her career, team structure, technology, tax, ESG, advice for operations professionals, and the importance of standardizing the deal process. They also explore implementing ESG factors, climate targets, and responsible investing.

Gordon Barnes, EVP Portfolio Strategies at Bain Capital, talks about his role in managing assets for the firm's partners. He shares insights on operational due diligence, working with investment managers, and the challenges of less mainstream strategies. The episode also discusses the importance of planning, collaboration, and transparency in investment management.

Colin Campbell is a Partner at Bain Capital and co-head of the Partnership Strategies team that manages assets primarily for Bain Capital’s partners in strategies that diversify away from the equity-orientation of the firm’s core. In its search for attractive, uncorrelated assets, the Partnership Strategies team became an early mover in environmental markets.Both Tom Steyer and Bill Orum cited carbon credits and offsets as a necessary and important near-term component to effect climate transition. Colin’s deep engagement in the space provides a wonderful primer for those interested.Our conversation dives into Colin’s background and investment approach that led to the discovery of the opportunity in environmental markets. We then turn to his investment thesis, sourcing, description and nuance of compliance and voluntary markets, and implementation. For full show notes, visit the episode webpage here.  Learn More Follow Ted on Twitter at @tseides or LinkedIn Subscribe to the mailing list Access Transcript with Premium Membership 

Sean Arp, COO of the University of Wisconsin Foundation, discusses investment operations, collaboration, due diligence, technology, peer networks, and governance. He highlights the challenges of managing a forever money portfolio, foundation governance and investment committee, automation in board reporting, managing expectations and partnering with CIOs, and the importance of operations in starting a fund.