The RevOps Review

Cognism
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Jul 25, 2025 • 30min

RevOps mistakes that kill pipeline with Brett Hovanec, Founder of On The Fly Ops

In this episode, Brett Hovanec, founder of On the Fly Ops, breaks down the most overlooked (and dangerous) flaws in go-to-market operations - from fuzzy MQL definitions to broken lead handoffs and churn-blind CS processes.
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Jul 18, 2025 • 20min

Why scaling fast means rebuilding constantly with Alexander Lucey, Head of Finance and Operations at Unify

Alexander Lucey, Head of Finance and Ops at Unify GTM, joins to unpack how RevOps complexity evolves as a business scales - especially post-product market fit. He shares how Unify is building a "system of action" (not just a system of record), what it really takes to operationalise outbound with intent data, and why RevOps is a game of constant recalibration. From founder-led selling to functional sales orgs, this one’s packed with tactical insight for ops leaders navigating high-growth chaos.
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Jul 11, 2025 • 28min

Should Ops Say Yes More Often? With Tom VanLangen, VP of Revenue Operations at Quickbase

In this episode, Tom VanLangen, VP of RevOps at Quickbase, challenges the traditional idea of ops as gatekeepers. He shares why now is the time for ops leaders to embrace risk, carve out space for innovation, and say yes to calculated bets - especially when it comes to AI and evolving GTM playbooks.
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Jul 4, 2025 • 26min

Building from a team of one to a trusted org with stakeholder buy-in with Nicole Looker, Director of Revenue Operations at Rebuy

Nicole Looker, Director of RevOps at Rebuy, shares how she scaled from solo operator to strategic leader - with a focus on stakeholder trust, soft skills, and team development.She breaks down why RevOps success isn’t just about tooling, but about communication, prioritisation, and relationships.Expect insights on:Hiring for trust over technical perfectionManaging up (and out) across exec teamsBuilding autonomy and capability in new hiresCommunicating priorities without chaosWhether you’re building your first RevOps team or managing one solo, this episode is a must.
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Jun 27, 2025 • 31min

The Overwhelm of Possibility: AI, Tech Consolidation & the RevOps Balancing Act with Gabe Rothman, VP of Operations at Rescale

In this episode, Gabe Rothman (VP of Operations at Rescale) joins to unpack one of the biggest challenges facing RevOps leaders today: navigating the explosion of AI tools, deciding where to consolidate tech stacks, and figuring out how to truly drive efficiency - without simply chasing shiny objects. From AI’s evolving role in account planning to redefining what a “customer” actually means inside complex businesses, Gabe shares real-world lessons on making smarter decisions in an increasingly noisy market.
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Jun 20, 2025 • 19min

What to do when the ops that got you here won’t get you there, with Jeff Ignacio

In this special solo episode, Jeff dives deep into what happens when rapid growth hits a wall - and how RevOps leaders can untangle the complexity. From system sprawl to siloed teams and redundant tech, this is a practical guide to retooling your operating model, rebuilding governance, and making RevOps a strategic growth engine again.
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Jun 13, 2025 • 22min

Should Startups Hire RevOps Early? With Justin Humphreys, Head of Revenue Operations at Bright Network

In this episode, Justin Humphreys, Head of RevOps at Bright Network, explains why foundational RevOps decisions - like which CRM to use - can make or break a startup’s growth. He shares insights from his telco roots, his move into marketing and CS ops, and why he’s now offering early-stage companies free advice through RevOps Hub.
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Jun 6, 2025 • 19min

Bandwidth, Buy-In, and Big Swings with Rich Bishop, Founder of Midgame Consulting

Our host, Jeff Ignacio, sits down with Rich Bishop, founder of Midgame Consulting, to talk all things RevOps. From his unexpected leap into consulting to transforming go-to-market strategies at PE-backed and traditional companies. Rich shares what makes change management stick, how to win over skeptical sales teams, and why CRM adoption is about more than just data hygiene. If you're navigating complex orgs, outdated processes, or just trying to make RevOps less of a “flavour of the month,” this one’s for you.
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May 23, 2025 • 27min

Fixing Cold Email: AI Guardrails and Deliverability Wars with Mustafa Saeed

This week on The RevOps Review, Jeff Ignacio is joined by Mustafa Saeed, cofounder and CEO of Luella.ai, to unpack the chaotic new normal in outbound email. Mustafa explains why cold email as we know it is broken, how AI-fueled automation is killing deliverability, and what organisations can do to protect their sender reputation. They dive into domain health, infrastructure strategies, and the role of RevOps in owning email performance. Plus, a deep discussion on the emerging "Go-To-Market Engineer" role, why it's gaining traction and the challenges in building this rare profile. If your pipeline depends on outbound, this is an episode you can't afford to miss.
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May 21, 2025 • 29min

Turning Data into Direction with Olga Traskova, VP of Revenue Operations at Birdeye

In this episode, we chat with Olga Traskova, VP of Revenue Operations at Birdeye, about transforming go-to-market processes to support scale. Olga shares how her team spans marketing, sales, and customer success ops, the balance between quick wins and long-term transformation, and her vision for blending human insight with AI-driven tools. From optimising pipeline hygiene to building forecasting accuracy and orchestrating a “marching band” sales motion, Olga brings a wealth of RevOps wisdom for any leader navigating growth.

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