Digital Transformation Podcast

Professor Orly Lobel discusses her book "The Equality Machine" and how to use AI to harness a brighter, more inclusive future. Orly is a renowned tech policy scholar and the Director of the Center for Employment and Labor Policy at the University of San Diego. She is a member of the American Law Institute, a former Israeli military data analyst, and Supreme Court clerk. Why should we be optimistic about AI’s future? Listen here to find out. Host, Kevin Craine Do you want to be a guest? DigitalTransformationPodcast.net/guest

Customer Experience and GenAI - Special Episode - Everyone is talking about Generative AI. But how do you unlock the real business potential? One way is to boost Customer Experience. In this special episode we will briefly examine how companies can leverage GenAI to improve customer experience. We’ll explore the business benefits across various industries and highlight a few actionable steps you can take today. We’ll also touch on the risks of not embracing this transformative technology.  Host, Kevin Craine Do you want to be a guest? DigitalTransformationPodcast.net/guest

Leilani Bloomquist discusses strategies for effective digital transformation leadership and culture. She is the founder of Leilani Bloomquist Consulting and an expert in human-centered design and innovation. Leilani spent time as Senior Director of Digital Transformation at Medica and Senior Manager of the Innovation Lab at Securian Financial. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? DigitalTransformationPodcast.net/guest

Nick Jain, CEO of IdeaScale, discusses the role of innovation and digital transformation in organizational performance. After earning his MBA at Harvard, Nick started his career at places like McKinsey and Bain Capital. And then on Wall Street. Today he’s known as a professional turn-around CEO. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? DigitalTransformationPodcast.net/guest

Mike Pearson, COO at Protocase, discusses high tech manufacturing and mass customization. Protocase is a leading manufacturer of custom electronic enclosures and parts for Science, Engineering and Aerospace. As part of the emerging category of commercial/private space companies, like SpaceX and others, they have developed a unique mass custom manufacturing process that’s ultra-fast and flexible. Host, Kevin Craine Do you want to be a guest? DigitalTransformationPodcast.net/guest

Dale Aultman, Vice President of Hybrid Cloud Services at Lenovo, discusses the acceleration of AI adoption and how a services-led approach to digital transformation can more effectively integrate AI in various industries. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? DigitalTransformationPodcast.net/guest

Best-selling author Eric Siegel discusses his book “The AI Playbook” and the art of machine learning deployment. Eric is a former Columbia University professor who helps companies deploy machine learning. He is the founder of the long-running Machine Learning Week conference series, and executive editor of The Machine Learning Times. In his best-selling first book, "Predictive Analytics” Eric explained how ML works. Now he shows how to capitalize on it. Host, Kevin Craine Do you want to be a guest? DigitalTransformationPodcast.net/guest

Steve Rennie, Director of AI and Intelligent Automation Initiatives for the Government of Canada, shares his journey from journalism to leading AI initiatives. He discusses the launch of Canada’s first generative AI chatbot, Hankpal, aimed at aiding the agricultural sector. The conversation dives into the ethical implications of AI, collaboration with diverse groups, and the challenges of digital transformation in public service. Rennie emphasizes the need for responsible AI use and the importance of engaging stakeholders through innovative approaches like hackathons.

Ali Amin-Javaheri, Co-Founder & CEO of Knowde, discusses digital transformation in the chemical industry.  Knowde are experts at organizing and digitizing product data to more effectively power business systems, internal teams, and transform how customers discover, engage and transact with suppliers and distributors online. Host, Kevin Craine Do you want to be a guest? DigitalTransformationPodcast.net/guest

Capturing ROI with Conversational AI - Special Episode - Conversational AI refers to a set of technologies and techniques that enable computers to engage in natural, human-like conversations. It’s part artificial intelligence, part natural language processing, and part machine learning...and it all adds up to the ability for machines to understand and generate human language in a way that is contextually relevant and meaningful....more and more human-like. The question is: how can you use Conversational AI to move the needle and capture real world ROI? This 5 min special episode will help you quickly understand the key components and features to consider. Host, Kevin Craine CraineGroup.com