The EPAM Continuum Podcast Network

People are, belatedly, getting smarter about privacy—and there are all kinds of business and social ramifications here. This is what Jesse Redniss, Founder & CEO of Qonsent and Co-Founder of BRAVE Ventures, and Sam Rehman, our Chief Information Security Officer and SVP, are talking about in the latest #CybersecurityByDesign episode of *Silo Busting.* Pointing to some very recent research, Redniss says: “Nearly 90% of people actually don’t want to have their data shared with external third parties off of their applications.” How can organizations and brands do better? “It comes down to value exchange,” says Redniss. We’re 100% certain that if you listen to this useful and informed conversation, you’ll learn much about Apple’s iOS 14.5, the new AppTrackingTransparency framework, the future of personally identifiable information (PII), and the challenges of privacy education. Just one click and you can jump on the platform of trust and transparency that is their dialogue. Welcome! Host: Alison Kotin Engineer: Kyp Pilalas Producer Ken Gordon

We’ve seen the future of risk management, and it’s going to be digital. Automaton and digital platforms are totally essential. Both Karl Viertel, CEO and Co-Founder of Alyne, and Boris Khazin, our Global Head of DRM Services, agree that Digital Risk Management is where we’re heading. In this episode of *Silo Busting,* these two experts delve into the idea of breaking silos, the importance of working with an organization’s second-line functions, the subtleties of risk quantification, and the generational shift in enterprises today. “There’s a new generation that see themselves as enablers of executing business processes in a safe and compliant way, as opposed to [being] hinderers of business,” says Viertel. Download the latest episode of* Silo Busting*—and do it quickly. As Viertel says, things are moving with extreme rapidity: “The change velocity in organizations is happening so much faster than a 36-month GRC implementation project can model that reality in the system.” Host: Alison Kotin Engineer: Kyp Pilalas Producer: Ken Gordon

Jeffrey Schnapp’s career is a study in professional interoperability. He’s Faculty Co-Director at Harvard’s Berkman Klein Center for Internet and Society and the Founder and Faculty Director of metaLAB (at) Harvard. He’s the Carl A. Pescosolido Chair in Romance Languages and Literatures and Comparative Literature and teaches at the famed Graduate School of Design. His business card identifies him as the Chief Visionary Office of Piaggio Fast Forward and, while we’re at it, he’s authored or edited 25 books. Whew. “It’s not good enough to be a generalist but if you are *only* a specialist, it’s unlikely that you’re going to see where the great areas of opportunity lie,” Schnapp tells producer Ken Gordon in the latest episode of *The Resonance Test.* At EPAM Continuum, we feel this idea. Profoundly. We also live in the world of multidisciplinary activity and saw a vast area of opportunity in creating a dialogue with Schnapp—about robots and the future of cities, loneliness, Dante, digital communities, the revitalization of public dialogues, libraries, and the psychopathologies of devices. Whew (again). Much to learn from a man has made his living as a “learner-in-chief.” Host: Alison Kotin Engineer: Kyp Pilalas Producer: Ken Gordon

The bad guys don’t necessarily want your apps. What interests them? Your APIs. In our latest #CybersecurityByDesign conversation David Stewart, CEO of Approov, tells Sam Rehman, our Chief Information Security Officer and SVP: “The majority of attacks that we see are not done by modified apps but they’re done by scripts which have studied the app to the extent of being able to impersonate traffic and transactions that look like they’re coming from a genuine app instance.” This allows the nefarious actors out there to bypass apps completely. Scary stuff. Stewart and Rehman focus their talk on subtleties of API protection and attribute-based access control in the context of zero trust. Now, for you, keeping the mobile experience safe is important, but it’s Stewart’s *raison d'être.*“The reason we exist is to tell the back end that the API request is coming from a genuine app instance, and to do that on a very fast refresh so that it makes it impossible for the bad guys to get hold of anything they can use.” Download this conversation and you'll soon be thinking about shifting left while shielding right. Host: Alison Kotin Engineer: Kyp Pilalas Producer: Ken Gordon

When we engage with an organization, they typically seek to help their customers “be more effective with their products and solutions,” says Keth Crotty, a Director of Business Development at EPAM. Crotty’s talking about something called “partner enablement”—and in this episode of *Silo Busting* Crotty, he and Jonathan Lupo, our VP of Experience Design, gently unbox the concept. In the course of Lupo’s genial cross-examination, Crotty says it’s all about asking, and answering, these questions: “What does that user need to know?” and “How do they get to it a very easy, intuitive way?” It’s very much about interoperability: “These systems need to be able to talk,” says Crotty. “They need to be able to share data with one another, so that this journey is not disconnected and interrupted.” Crotty also reminds us that a partner’s teams may well be siloed (a perfect topic for our podcast): “The team working on training information is not necessarily the same team working on product documentation and that’s not necessarily the same team working to support end users.” Click through and learn about the importance of having a unified content strategy, assembling the right professional services team, and more. Host: Kenji Ross Engineer: Kyp Pilalas Producer: Ken Gordon

As the world prepares to hang an open-for-business sign on our collective door, we’re at a threshold moment, one Albert Rees, VP and Head of Business Consulting at EPAM Continuum, has dubbed “Pre-Post-COVID.” In this episode of *Silo Busting,* he discusses the concept with Jason Peterson, EPAM’s Chief Financial Officer, and Larry Solomon, our SVP and Chief People Officer. The trio look at the current talent market, data’s role in pre-post-COVID, and what it all means in the complicated context of acquisitions. Peterson nicely sums up our transitional situation by noting that during the pandemic our leaders paired “modern data technologies” and Microsoft Teams meetings so they could “quickly interpret the data and then make decisions. And so we were *way* more nimble than we were previously and I think you’ll continue to see us [become even] more nimble in this post-COVID world.” Host: Albert Rees Engineer: Kyp Pilalas Producer: Ken Gordon

Risk management has become a brave new digital world… though not every executive or organization recognizes this. Blake Brannon, CTO of One Trust, does. He recently spoke with Boris Khazin, our Global Head of DRM Services, and their conversation dug deep into risk-management’s unique new territory. “You move from this compliance-driven exercise that traditionally did GRC,” said Brannon, “to this operational, organization-wide initiative that you have to embed that risk-management program into.” In this #CybersecurityByDesign conversation, these two informed gentlemen address key topics in Digital Risk Management, or DRM, including: data governance, digital platforms, automated tooling, regulatory requirements, privacy, consumer expectations. Will you listen? Good. Ignorance is always a risky proposition. Host: Alison Kotin Engineer: Kyp Pilalas Producer: Ken Gordon

The world is finally, *cautiously,* about to reopen. This is much-needed good news for the beleaguered retail industry. Question is: How can retailers design a shopping experience that will truly work for this brave new world? According to Buck Sleeper, leader of our Restaurants and Retail Vertical, the answer is Blend Space, a recent proof-of-concept project about “not just brick-and-mortar shopping but how we shop online, emerging trends in edge retail distribution, and what this space is going to look like in the future when we are fully recovered from this global pandemic and enter our new normal.” In this conversation with producer Ken Gordon, we learn how Blend Space is *not* omnichannel, where the outlines of Blend Space’s geography reside, what happens when cloud floats onto the scene, and how companies can start blending. Ultimately, says Sleeper, Blend Space gets to the point where “You can have your shopping experience and I can have mine, both within the same brand but on our own terms.” Host: Alison Kotin Engineer: Kyp Pilalas Producer: Ken Gordon

Layering biometrics on top of zero trust, says Bobby Varma, CEO and Co-Founder of Princeton Identity, is the way of the future. In the latest #CyberSecurityByDesign conversation, Varma and Boris Khazin, our Global Head of DRM Services, zoom in on this intriguing topic, one that’s extremely relevant in our current work-from-home world. Our *Silo Busting* conversationalists talk about how biometrics can create confidence for firms that the correct person—and only the correct person—is accessing sensitive data. But Varma also notes that biometrics is good for the user: “Authentication steps should not be cumbersome and should not impact user experience or diminish [user] productivity.” If you want to hear some informed thoughts on security in our increasingly hybrid work environments, all you have to do is hit the “play” button. Host: Alison Kotin Engineer: Kyp Pilalas Producer: Ken Gordon

It’s tough to build trust in the digital age. Customers seek the kind of high-quality experiences one gets with, say, Amazon—and this means that many non-Amazonian industries need to rethink their operations. Brad Scrivner, President and CEO of Vast Bank and our guest on *The Resonance Test,* gets at this when he says, “Changing is a challenge” and admits that financial services “may be slower to adapt... than some other industries have been.” In this episode, Scrivner and Jim Kearney, Managing Principal in the Financial Services Consulting Practice at EPAM, deposit some worthwhile thoughts about how the pandemic changed Vast Bank’s approach to customer experience, conversational commerce, and how family banking has evolved. Scrivner talks about the influence *Unlocking the Customer Value Chain* had on him and explains how he get customers comfortable with the notion of digital assets. “Vast Bank owns the digital wallet, which would be the equivalent of the safety deposit box,” he says. When customers purchase cryptocurrency, it will “sit inside that digital wallet and the banking infrastructure and all of our partners are going to protect that asset for you.” Listen to Scrivner and you’ll learn a vast amount about what it means to lead a financial services organization today. Bank on it! Host: Kenji Ross Engineer: Kyp Pilalas Producer: Ken Gordon