Engineering Culture by InfoQ

In this Shane Hastie, Lead Editor for Culture & Methods, spoke to Phil Abernathy about his work helping organisations focus on employee happiness to drive customer happiness and shareholder return and the Bureaucracy Mass Index as a tool to identify where companies are bloated and ineffective. He also spoke about what’s needed for real transformation. Why listen to this podcast: • Great companies are realising that in order to attract great talent you have to have a great place to work • If you have complex systems and complex processes, the root cause will be complex structures • The organisational BMI – the Bureaucracy Mass Index, the proportion of enablers to doers. A healthy BMI is around 10%, whereas in many organisations it gets to be as high as 40% • Having clear objectives that are visible to the while organisation enables good decision making; Objectives and Key Results are one tool to achieve this • Organization transformation must include mindset and culture as well as structure and roles More on this: Quick scan our curated show notes on InfoQ https://bit.ly/2XhBYCO You can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. bit.ly/24x3IVq Subscribe: www.youtube.com/infoq Like InfoQ on Facebook: bit.ly/2jmlyG8 Follow on Twitter: twitter.com/InfoQ Follow on LinkedIn: www.linkedin.com/company/infoq Check the landing page on InfoQ: https://bit.ly/2XhBYCO

Shane Hastie, Lead Editor for Culture & Methods, spoke to Mik Kersten of Tasktop about his new book, Project to Product and how the Flow Framework can be applied to changing the way of working in organisations. Why listen to this podcast: • The project model of software development is fundamentally broken • The management techniques which were invented in and needed for managing in the era of industrial revolution are not applicable or useful in the era of software development • Most organisations’ rate of change in improving how they build software is so slow that they are unable to compete against any of the tech giants who choose to adopt a new market • The shift from projects to products enables organisations to realise more value and respond top market changes quicker • The flow framework is a tool to help identify where to make changes based on finding the bottlenecks and releasing value in the system More on this: Quick scan our curated show notes on InfoQ https://bit.ly/2VxhVj7 You can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. bit.ly/24x3IVq Subscribe: www.youtube.com/infoq Like InfoQ on Facebook: bit.ly/2jmlyG8 Follow on Twitter: twitter.com/InfoQ Follow on LinkedIn: www.linkedin.com/company/infoq Check the landing page on InfoQ: https://bit.ly/2VxhVj7

In this podcast recorded at the Agile India conference Shane Hastie, Lead Editor for Culture & Methods, spoke to Nigel Dalton, Chief Inventor at REA Group about his experiences and the need to take back management as an important practice in today’s organisations Why listen to this podcast: • There is a science of invention – deliberately combining things that you might not have thought of combining before • What matters more than having an agile process is having a resilient organisation – bounce-back-ability • The four elements which need to be present for sustainable success are good management, resilience, creativity and agility • Management as a profession and practice has become tainted and unpopular, yet good management is critical to organisation success • The more organizations that can apply humanistic values, lean principles, value focus, flow of work and continuous improvement the stronger the economy will become More on this: Quick scan our curated show notes on InfoQ hhttps://bit.ly/2HQNoJW You can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. bit.ly/24x3IVq Subscribe: www.youtube.com/infoq Like InfoQ on Facebook: bit.ly/2jmlyG8 Follow on Twitter: twitter.com/InfoQ Follow on LinkedIn: www.linkedin.com/company/infoq Check the landing page on InfoQ: https://bit.ly/2HQNoJW

In this podcast recorded at the Agile 2018 conference Shane Hastie, Lead Editor for Culture & Methods, spoke to Flint Brenton, CEO of Collabnet/VersionOne on how the organisation is integrating post the merger and supporting customers as they adopt value stream thinking. Why listen to this podcast: • Reflecting on the way the two businesses have come together since the merger of Collabnet and VersionOne • The company is focusing on supporting value stream management in their customers development businesses • You can adopt value stream management without including DevOps, but it’s really hard and doesn’t deliver the expected benefits • Regardless of size, every enterprise is now a software company • The importance of educating customers on the cultures that are found in the best run development organisations and the benefits that are possible More on this: Quick scan our curated show notes on InfoQ https://bit.ly/2HH6uSO You can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. bit.ly/24x3IVq Subscribe: www.youtube.com/infoq Like InfoQ on Facebook: bit.ly/2jmlyG8 Follow on Twitter: twitter.com/InfoQ Follow on LinkedIn: www.linkedin.com/company/infoq Check the landing page on InfoQ: https://bit.ly/2HH6uSO

In this podcast Shane Hastie, Lead Editor for Culture & Methods, spoke to Andrew King, Organisational Scientist at Ocado Technologies about the hiring practices they use and how to design the culture you want. Why listen to this podcast: • Context effect says that anything that happens in decision making that is altered by the context in which the decision is made • The compromise effect – when faced with a choice of options we try to avoid the extremes • These types of effects impact hiring processes and culture design and have to be actively mitigated against • Design your interviewing questions very carefully to explore the things that will actually help in the decision-making process • The content of an interview is the candidate’s responses, not the questions that are asked • To implement effective change, follow the principles rather than blindly following a process More on this: Quick scan our curated show notes on InfoQ https://bit.ly/2FfKyuo You can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. bit.ly/24x3IVq Subscribe: www.youtube.com/infoq Like InfoQ on Facebook: bit.ly/2jmlyG8 Follow on Twitter: twitter.com/InfoQ Follow on LinkedIn: www.linkedin.com/company/infoq Check the landing page on InfoQ: https://bit.ly/2FfKyuo This is the Engineering Culture Podcast, from the people behind InfoQ.com and the QCon conferences.

In this podcast recorded at QCon London 2019, Shane Hastie, Lead Editor for Culture & Methods, spoke to Jason Box and Paul Johnston about the impact climate change is having, how information technology contributes to greenhouse gasses and what technologists can do to help combat it. Why listen to this podcast: • Climate change is the challenge of our time • Data centers are a real problem IRO global warming and greenhouse gas emissions • Data centers have the same emissions impact as the aviation industry • There is an initiative to have all data centres using sustainable power sources by 2024 • Data center demand is set to increase by 5 times by 2025 • The greenlandtrees.org initiative is planting trees to capture carbon More on this: Quick scan our curated show notes on InfoQ https://bit.ly/2Hi9jt8 You can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. bit.ly/24x3IVq Subscribe: www.youtube.com/infoq Like InfoQ on Facebook: bit.ly/2jmlyG8 Follow on Twitter: twitter.com/InfoQ Follow on LinkedIn: www.linkedin.com/company/infoq Check the landing page on InfoQ: https://bit.ly/2Hi9jt8

In this podcast recorded at the Agile 2018 conference Shane Hastie, Lead Editor for Culture & Methods, spoke to Kim Scott, author of the book Radical Candor about what radical candor is and how it can be applied in teams and relationships. Why listen to this podcast: • Radical candor is the behaviour which comes about when people both care personally and are able to challenge directly in a relationship • Telling each other about problems or praising each other in a way that is productive is difficult and seldom done well • Radical candor is first and foremost about soliciting feedback and criticism - ask the question “what can I do, or stop doing, that will make it easier to work with me?” • It is even more important to give public praise than it is to give private criticism – recognise and encourage positive behaviour • The best way to encourage radical candor is to be open to it yourself – demonstrate the behaviour you want to encourage in others More on this: Quick scan our curated show notes on InfoQ https://bit.ly/2TgZUZu You can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. bit.ly/24x3IVq Subscribe: www.youtube.com/infoq Like InfoQ on Facebook: bit.ly/2jmlyG8 Follow on Twitter: twitter.com/InfoQ Follow on LinkedIn: www.linkedin.com/company/infoq Check the landing page on InfoQ: https://bit.ly/2TgZUZu

In this podcast recorded at the Agile 2018 conference Shane Hastie, Lead Editor for Culture & Methods, spoke to Anna Obukhova about the neuroscience and biology of leadership and what it takes to coach and work with tired teams. Why listen to this podcast: • When we change a process we also impact and cause change to the body and brain of the people involved in the process • Behavioural ethology shows how the perception of being in a “caged environment” impacts hormone production and results in changed attitudes and approaches • Energy levels vary from person to person and over time; maintaining high energy is crucial to leading and adapting to change • Tired teams need different styles of coaching and support, using the same techniques as with energised teams can result in harm • Different agile approaches and frameworks are applicable with companies and teams who have different energy levels, trying to apply a high energy framework in low energy environment will fail and cause stress More on this: Quick scan our curated show notes on InfoQ https://bit.ly/2GV24qn You can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. bit.ly/24x3IVq Subscribe: www.youtube.com/infoq Like InfoQ on Facebook: bit.ly/2jmlyG8 Follow on Twitter: twitter.com/InfoQ Follow on LinkedIn: www.linkedin.com/company/infoq Check the landing page on InfoQ: https://bit.ly/2GV24qn

In this podcast recorded at the Agile 2018 conference Shane Hastie, Lead Editor for Culture & Methods, spoke to Ash Coleman . Why listen to this podcast: • Testing is not a simplistic process that can be reduced to automation, although automation helps • Ethics matter in software development I we need to build products that the builders are proud of, that people will use in real life and that is safe for them to use • The lack of diversity in teams producing AI/ML based products results in very biased datasets • Ally-ship is an important role for people who have privilege to support and enable people from disadvantaged communities to overcome the biases in the system • It takes work, money and time to fix the imbalances in our workplaces – it doesn’t just happen because we would like it to More on this: Quick scan our curated show notes on InfoQ https://bit.ly/2MZdZ7j You can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. bit.ly/24x3IVq Subscribe: www.youtube.com/infoq Like InfoQ on Facebook: bit.ly/2jmlyG8 Follow on Twitter: twitter.com/InfoQ Follow on LinkedIn: www.linkedin.com/company/infoq Check the landing page on InfoQ: https://bit.ly/2MZdZ7j

In this podcast recorded at the Agile 2018 conference Shane Hastie, Lead Editor for Culture & Methods, spoke to Deema Dajani (Advisor Transformation Consulting) & Shannon Mason (VP Product Management, Agile Central) of CA Technologies about the Women in Agile organisation, their own experiences as women in the technology industry and ways to support and increase diversity in organisations. Why listen to this podcast: - Women in Agile is an incorporated not for profit focused on supporting, enabling an empowering women and allies in the agile community - The unconscious bias that comes in to so many aspects of work, particularly as it impacts recruitment - There is data which shows that the more diverse a team is, the better the solutions they come up with are - The need to coach and support women candidates for promotions and new roles to encourage them to overcome their own self-evaluation, which is often more judgemental than it should be - There are pools of qualified people with diverse backgrounds not just a few isolated individuals – helping ensure that the ratios in our organisations match the ratios in society More on this: Quick scan our curated show notes on InfoQ https://bit.ly/2UGu8RW You can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. bit.ly/24x3IVq Subscribe: www.youtube.com/infoq Like InfoQ on Facebook: bit.ly/2jmlyG8 Follow on Twitter: twitter.com/InfoQ Follow on LinkedIn: www.linkedin.com/company/infoq Check the landing page on InfoQ: https://bit.ly/2UGu8RW