
The 90th Percentile: An Unconventional Leadership Podcast
Using over 1.5 million assessments from leaders across the world, renowned psychometrician Joe Folkman and leadership legend Jack Zenger are here to settle the debates and let the data speak for itself. Each week they analyze different leadership traits, trends, and what it really takes to get to the 90th percentile. These short episodes feature compelling stories, research, and actions that leaders can take to improve. To learn more visit https://zengerfolkman.com/podcast/.
Latest episodes

Jun 2, 2021 • 10min
Episode 35: 7 Traits of Super-Productive People
Details Is there someone on your team who seems unusually productive? Someone who gets a huge amount done — without working longer hours? How do they do it? That’s what their coworkers usually wonder. We wanted to know too. In this episode, we share the results from a study with 7,000 showing which skills define these super … Continued
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Jun 1, 2021 • 15min
Episode 34: Are You Creating Disgruntled Employees?
Details You can’t make every worker happy, surely, and should a business even try? Evidence from our recent research suggests, actually, that the answer is yes. Or rather, our evidence shows that managers are giving up far too soon on their disgruntled employees, making them less productive than they could be, exposing their companies to … Continued
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May 27, 2021 • 24min
Bonus Episode: Our Roles in Modern Business, with Chip Conley
Chip Conley, the author of Emotional Equations and former Head of Global Hospitality & Strategy at Airbnb, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series to discuss the role of an elder in offering advice and direction to a younger generation. He draws from personal experiences … Continued
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May 18, 2021 • 18min
Episode 33: 5 Steps to Shift Your Company Culture
Expecting to change the culture of any size organization is quite realistic. It starts with strong and sustained leadership rippling out from the senior leadership team. After all taking responsibility is the highest mark of great leaders. In this episode, we are diving into the struggles of developing a company culture with the founder of The … Continued
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May 11, 2021 • 10min
Episode 32: Innovation– The Forgotten Leadership Competency
Details Do you ever feel pressure and urgency to generate fresh, new ideas or make time to be innovative? Our economy is driven by innovation– new products, new ways to deliver, and new methods to serve. All of these require creativity. A 2015 study on Global Innovation reported that U.S. companies spend $145 billion dollars on … Continued
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Apr 27, 2021 • 18min
Episode 30: FUEL– A Proven Framework For Coaching
Details: Coaching conversations are worth planning. They take up valuable time for both parties, so that time should be put to its most efficient use. A good coaching conversation can improve relationships, performance, motivation, and results. In this episode, we discuss a proven framework for coaching conversations to guide leaders effectively through the process. Guest … Continued
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Apr 26, 2021 • 16min
Episode 31: 6 Fatal Flaws That Kill a Leader’s Effectiveness
Details Chances are you’ve known or read about great leaders and learned that often they have weaknesses. From that, you have probably concluded that you don’t have to be perfect to be a great leader. But there are some weaknesses that cannot be overlooked. In this episode, we are going to talk about serious weaknesses- some would … Continued
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Apr 20, 2021 • 26min
Bonus Episode- Ryan Smith, Founder/Executive Chairman of Qualtrics
Ryan Smith, Founder and Executive Chairman of Qualtrics, joins Dr. Jack Zenger and Dr. Joe Folkman in this past edition (2016) of the Zenger Folkman podcast series to discuss the story of Qualtrics, a company started in his dad’s basement with a valuation of $2.5 billion 15 years later. Ryan tells the story of Qualtrics, … Continued
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Apr 12, 2021 • 12min
Episode 29: The Best Problem Solvers Are Solution Sellers
Details There are many things competing for your attention every minute of the day. Attention, not money, is the most valuable commodity there is. Solving a complex problem is an exciting experience, but what happens when people don’t accept your solution? It’s true that one big hurdle with problem-solving is knowing how to sell the … Continued
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Apr 5, 2021 • 15min
Episode 28: Controlling The Disease of Distractions
Details: There are many things competing for your attention every minute of the day. Human attention is the ultimate scarce resource. One of the characteristics that organizations value most in a leader is the ability to consistently produce good results—in short, leaders are valued in large part for how productive they are. What gets in … Continued
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