This week we're hearing about the mysterious world of eDNA, and what it can tell us about the animals visiting our homes. We'll also hear how you can look after the wildlife in your garden as the temperatures drop. Read more of our latest gardening news & sign up to our free gardening newsletter.

We're doing something a bit different on the podcast this week as we hear how Which? has been working to get answers to all manner of consumer questions for over 60 years. Inspired by the passing of Which? co-founder Dorothy Goodman, we hear from her daughter on what the early years of the organisations were really like, while current Chief Executive Anabel Holt tells us more about how we remain relevant in the present day. Read more about the life of Dorothy Goodman & subscribe to Get Answers so you don't miss our next episode.***We'll be back with our next episode on 8th January 2024 as we ask where we should be booking our next holiday? Got a question, email us podcasts@which.co.uk

Explore the challenges faced by disabled customers in accessing customer service and the legal protections in place to support them. Learn how companies are failing to accommodate disabled individuals, leading to dissatisfaction and the need for change.

This week we look at the eco claims made by travel companies and reveal how easy it is to be duped by the promise of a green getaway.Read our guide on carbon offsetting: how to reduce the impact of flying & sign up to our free Travel newsletter.

Christmas is us a few weeks away, so we're sharing all the best advice to help you stay calm over the festive season. We cover everything from who came out on top in our festive food taste tests, to where to buy the best presents, and what to gift those difficult-to-buy-for family and friends. Organisation expert and influencer Nicola Lewis also joins us to share her top tips to ensure you feel at ease during this hectic time of year. ***Read more about where to buy the best festive food & check out our latest gift guide for present ideas under £35.***Note: While we mention Facebook Marketplace might be a good place to buy gifts, however, we recently responded to reports it's the most complained about online selling platform. Read a full transcript of this episode here.

With winter edging closer and the temperatures dropping, we’ve put together this handy episode telling you the things you need to know about your energy bill.How much can you expect to pay? And which deal might suit you? We’ll cover all that and more in just a few minutes.Check out our latest energy advice & sign up to our free sustainability newsletter.

With the Black Friday sales in full swing, this week we're asking whether the deals you see from some of the high street’s biggest retailers are actually as good as they seem?For more expert advice on how to find the best bargains listen to our Which? Money & Get Answers podcasts, just click the links below:Get Answers - "The secrets the online stores don't want you to know"Which? Money - "How to find the best deals on Amazon"And check out our round-up of the best Black Friday deals here.

With Black Friday and Christmas on the horizon, industry insider Luke Carthy joins us to share his tips to help you secure a better bargain.  In this episode we learn tricks that could help you change the way shop forever and some handy hints that could save you plenty of cash.***An example of the email hack mentioned by Luke: first.lastname@gmail.com becomes firs.tlastname@gmail.com ***Listen to our Money podcast episode discussing the best way to shop on Amazon & check out our latest Black Friday deals. Download a transcript of this episode

This week we join Which? Travel writer Jo Rhodes as she heads to South Africa for an unforgettable adventure. Read our guide on where to find winter sun in December & sign up to our free Travel newsletter.Check out the new Which? Get Answers podcast

Amid a record number of complaints, we hear from people struggling to accept the decisions made by their insurers, with many refusing to pay-out when a claim is made. Read more about our home insurance investigation & sign up to our free weekly Money newsletter. Check out our new Get Answers podcast here.