

Leadership NOW with Dan Pontefract
Dan Pontefract
Dan Pontefract is an award-winning author, leadership strategist, and culture change expert. Dan's podcast explores all aspects of leadership, organizational culture, purpose, and professional development.
Dan is the best-selling author of five books: WORK-LIFE BLOOM, LEAD. CARE. WIN., OPEN TO THINK, THE PURPOSE EFFECT, and FLAT ARMY. A renowned speaker, Dan has presented at four different TED events and also writes for Forbes and Harvard Business Review. Dan is an adjunct professor at the University of Victoria, Gustavson School of Business, and has garnered more than 20 industry awards over his career.
Previously, as Chief Envisioner and Chief Learning Officer at TELUS—a Canadian telecommunications company with revenues of $14 billion and 50,000 global employees—he launched the Transformation Office, the TELUS MBA, and the TELUS Leadership Philosophy, all award-winning initiatives that dramatically helped to increase the company’s employee engagement to record levels of nearly 90%. Prior to TELUS, he held senior roles at SAP, Business Objects, and BCIT. He is honoured to be on the Thinkers50 radar list.
Dan is the best-selling author of five books: WORK-LIFE BLOOM, LEAD. CARE. WIN., OPEN TO THINK, THE PURPOSE EFFECT, and FLAT ARMY. A renowned speaker, Dan has presented at four different TED events and also writes for Forbes and Harvard Business Review. Dan is an adjunct professor at the University of Victoria, Gustavson School of Business, and has garnered more than 20 industry awards over his career.
Previously, as Chief Envisioner and Chief Learning Officer at TELUS—a Canadian telecommunications company with revenues of $14 billion and 50,000 global employees—he launched the Transformation Office, the TELUS MBA, and the TELUS Leadership Philosophy, all award-winning initiatives that dramatically helped to increase the company’s employee engagement to record levels of nearly 90%. Prior to TELUS, he held senior roles at SAP, Business Objects, and BCIT. He is honoured to be on the Thinkers50 radar list.
Episodes
Mentioned books

Mar 8, 2022 • 38min
Mastering Community with Christine Porath
Christine Porath is a tenured professor at Georgetown University’s McDonough School of Business. She’s the author of Mastering Civility: A Manifesto for the Workplace and her latest, Mastering Community: The Surprising Ways Coming Together Moves Us from Surviving to Thriving.
In this episode, Christine discusses "Mastering Community" and shares some insights of her research including stories about Marriott, Ubuntu, Doc Rivers and the Boston Celtics, and more.
If you want to learn about the importance of care, culture, and self-awareness when it comes to communities, check out our conversation.

Feb 17, 2022 • 28min
Redesigning Work with Lynda Gratton
Professor Lynda Gratton is a global thought-leader on the future of work. Based on thirty years of research into the technological, demographic, cultural and societal trends that are shaping work, and building on what we learnt through our experiences of the global pandemic, Lynda joins Dan Pontefract to discuss her new book, "Redesigning Work: How to Transform Your Organization and Make Hybrid Work for Everyone."
In this episode, Lynda discusses her four-step process for hybrid work which includes:
Understand the challenges your business is facing
Reimagine creative, new approaches and processes
Model and Test these within your organization
Act and Create based on contemporary, data-led feedback

Feb 12, 2022 • 33min
The Joy of Work with Bruce Daisley
Bruce Daisley is a best-selling author and technology leader from the UK. He has become regarded as one of the most respected thought leaders on the subject of workplace culture and the future of work. He spent 12 years running Twitter in Europe and previously YouTube in the UK.
In this episode, Bruce chats with Dan Pontefract about various aspects of work; what's going right, what's going wrong, his views on purpose, employee experience, customer service, and just what to expect in a post-pandemic hybrid work environment.
It's an enlightening conversation, one you won't want to miss.
Bruce's book on improving workplace culture, The Joy of Work, was the Sunday Times number one business bestseller in spring 2019. The Financial Times made it Book of the Month and it was shortlisted for CMI Management Book of the Year.

Feb 2, 2022 • 21min
The Success Factor with Dr. Ruth Gotian
Dr. Ruth Gotian, social scientist and chief learning officer and assistant professor of education in anesthesiology at Weill Cornell Medicine in New York City, joins Dan Pontefract to discuss her new book, "The Success Factor: Developing the Mindset and Skillset for Peak Performance."
In this episode, Ruth chats about the secret sauce of high performers and achievers - something she discovered after spending years researching various successful people in multiple different industries.

Jan 24, 2022 • 23min
Muhammad Lila, founder and CEO of Goodable
The founder and CEO of Goodable, Muhammad Lila, joins Dan Pontefract to discuss how Goodable became the "good news" news outlet.
In this episode, Muhammad discusses his war zone news correspondent days and how they gave birth to the idea of Goodable. Muhammad also gets into the purpose of Goodable and how it aims to shake up the news industry itself.

Jan 22, 2022 • 29min
Workplace Toxins with Dr. Liane Davey
The co-founder of 3Coze and best-selling author, Dr. Liane Davey, joins Dan Pontefract to discuss toxins in the workplace.
In this episode, Liane outlines five key workplace toxins and provides wonderful insights on how they can affect your overall happiness and performance. The toxins are:
• Toxic policies & processes (e.g. scheduling, decision-making, compensation, etc.)
• Toxic culture (the norms – how we as a collective at work behave)
• Toxic bosses and leaders (those who support the team member)
• Toxic co-workers (peers)
• Toxic customers (the firm’s clients)

Jan 16, 2022 • 19min
Wall Street Journal Best-Selling Author Dorie Clark Discusses "The Long Game"
Wall Street Journal best-selling author, Dorie Clark, joins Dan Pontefract to discuss her new book, "The Long Game: How to Be a Long-Term Thinker in a Short-Term World."
In this podcast, Dorie discusses some clever strategies to not only help you think about your thinking, but she provides some techniques you can implement today.

Jan 13, 2022 • 22min
Cirque Du Soleil CEO Daniel Lamarre
The CEO of Cirque du Soleil, Daniel Lamarre, joins Dan Pontefract to discuss life at the company as well as his new book, "Balancing Acts: Unleashing the Power of Creativity in Your Work and Life."
In this episode, Daniel reveals his thoughts on the importance of gathering creative ideas from employees, diversity, vulnerability, trust, the Beatles, and how the company came back after losing $1 billion overnight once the pandemic hit.

Jan 10, 2022 • 29min
How To Begin with Michael Bungay Stanier
The founder of Box of Crayons and best-selling author, Michael Bungay Stanier, joins Dan Pontefract to discuss his new book, "How To Begin: Start Doing Something That Matters."
In this podcast, Michael not only chats about the book (and some really cool insights into his 9-step goal-setting and completing process) but he gives some free coaching advice to me, Dan Pontefract. Check it out.

Apr 20, 2019 • 20min
How Do You Want To Be Known When You Leave The Room?
In this episode, Dan Pontefract discusses the important question of "How Do You Want To Be Known When You Leave The Room?" with insights about Tiger Woods, Qantas Airlines, Boeing and Wells Fargo. Lead. Care. Win, provides insights, thoughts, stories and truth bombs concerning the state of leadership in today's organizations.