The QTS Experience

After reading Nikolas Badminton's book "Facing our Futures," I reached out to him to understand his idea that "imagination is the fuel and hope for our future, but there is a poverty of imagination." Nikolas, who engages with organizations globally, warns against stifling emerging ideas and encourages us to question limitations. Our conversation covers moonshots, design fiction, positive dystopian futures, generational thinking, and the importance of reimagining our mindset to shape a better future. Nikolas Badminton https://nikolasbadminton.com/  https://futurist.com/

The 5th industrial revolution is here. AI, Autonomous Vehicles, Augmented and Virtual Reality – it’s here! But none of it, not a single electron or packet of data can move without Digital Infrastructure. The lynchpin of that industry is the people who build and operate it. My guest his week is Kirk Offel, Digital Infrastructure expert, Navy Vet, and CEO of Overwatch Mission Critical. Kirk and I dive into the mindset and mission needed for the 5th Industrial Revolution, where veterans bring invaluable skills and a shared sense of purpose to the table. Having a plan B may seem enticing, but it can undermine the strength and determination in our industry of constant change. Kirk Offel LinkedIn https://www.linkedin.com/in/kirkoffel/ Overwatch Mission Critical https://weareoverwatch.com/ DCAC https://dcac-live.com/ DCAC Revolution Podcast Youtube https://dcacrevolution.com/ or Spotify https://open.spotify.com/show/3tgsUQABR5JPlJWztO44R1

Brian Moon, the CEO of the Pacific Telecommunications Council (PTC). Joins me this week to discuss one of my favorite things, the PTC annual conference, an event focused on the latest trends connecting our modern economy to the world. From connectivity and artificial intelligence to smart cities and data centers, this conference covers everything that drives the modern world. The conference also offers master class type sessions where experts discuss and debate important topics like connecting rural America and remote parts of the world through satellite constellations and artificial intelligence. Set in beautiful Hawaii, the event combines intellectual stimulation with the warm spirit of Aloha and Ohana, creating an unforgettable experience. https://www.ptc.org/council/about/ https://www.linkedin.com/in/brianmoon/

The world is changing rapidly, and we are being challenged to embrace new technologies and societal transformations. This can be difficult, as we are creatures of habit and often find comfort in the familiar. However, it is important to remember that change is inevitable. With time, we adapt and adjust to new technologies, such as ChatGPT, cryptocurrency, and AI integration. To learn more about these topics, we have invited Garry Golden, an academically trained futurist, who leads us through a great conversation of learning, adapting, and embracing the future. http://www.garrygolden.com/ https://www.linkedin.com/in/garrygolden/

Dr. John Zerilli is a philosopher with particular interests in cognitive science, artificial intelligence, and the law. He is currently a Leverhulme Fellow at the University of Oxford, a Research Associate in the Oxford Institute for Ethics in AI, and an Associate Fellow in the Centre for the Future of Intelligence at the University of Cambridge. Dr. Zerilli joins me today to explore the intricacies of neural networks and their ability to mimic human intelligence, and we particularly focus on the emotional response to ChatGPT. Dr. Zerilli sheds light on the complex topic of AI bias and its implications for society, and the ever-evolving relationship between AI and the law, uncovering the challenges and opportunities that lie ahead. Get ready for an enlightening conversation on this remarkable intersection of technology, human emotions, bias, and the future of legal frameworks.

It’s quite a challenge to meet the Energy requirements of the modern economy and also work to reduce or eliminate carbon. This week I’m joined by Travis Wright, an Energy and Data Center expert, who helps us walk through the challenges ahead – and possible solutions, on the next QTS Experience.

Aspirations for a promising future invariably involve the integration of technology tools. But what role will these tools play? The uncharted ramifications of merging humans with technology loom large. This week, renowned futurist and technologist Gerd Leonhard joins us for a fascinating interview. We explore the possibility of technology growing so omnipotent that it perceives humanity as insignificant ants. We also discuss the urgent need for stringent global standards and regulations to safeguard against this outcome. Tune in as Gerd leads us in a thought-provoking and imperative discussion about the future of humanity and technology – on the next QTS Experience

The pandemic forced customer service to go from analog to digital overnight. They had to build the infrastructure, transform the culture, and adopt new tools. It was like asking a caveman to build a spaceship. But they did it, thanks to the transformative power of AI and the incredible resilience of the men and women who work in customer service.   Join Einat Weiss and I on the next QTS Experience Podcast as we talk to her about the evolving digital world of the modern customer experience. It's going to be a wild ride!

This week I am joined by Dr. Albert Meige, Associate Director at Thinktank Arthur D. Little,  to discuss the emerging impact of Natural Language Transformers and their potential uses to solve complex problems. Dr. Meige also discusses the philosophical implications of AI, its algorithmic biases, and the need for safeguards to ensure proper behavior and output. Without these safeguards, AI can transfer human biases to technology – we need to find a balance between using AI for human flourishing and avoiding the harm caused by unintended consequences.

Dr. David Maimon is a master investigator in the area of online deviant behavior who’s research has led him into the fascinating and dangerous world of cybercrime. He is interested in understanding how cybercriminals use communication platforms to attack individuals, companies, and nations. He and his team constantly explore different avenues to understand the evolving nature of cybercrime. Our discussion encompasses various types of illegal, illicit, and deviant behaviors online, including hacking, malicious code, and other attacks on ourselves and society in general.