Better Every Shift

It all started with a single question after transporting a kid battling leukemia: How can we do more? Kurt DeGroot noticed that the boy always perked up when firefighters responded to his home, so he asked the boy’s mom if the crew could stop by again sometime – make a big splash about it with the lights and sirens blaring, this time for fun. “These kids are always known as the sick kid, and now they get this badge of honor because they're buddies with the firefighters, right?” The idea took off, and DeGroot continued connecting firefighters with critically ill children, helping give them “more good days” – a phrase that ultimately became the slogan for Project Fire Buddies. DeGroot details how PFB got off the ground and the impact firefighters are having on kids around the country. Plus, we dig into all this: The moment “Mr. Misery” got choked up Giving back as a coping mechanism for firefighters How fire departments can help kids in their community Watch this short video to learn more about Project Fire Buddies, and read an interview with DeGroot here. This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show? Send an email to bettereveryshift@firerescue1.com to share your feedback or suggest a guest for an upcoming show. 

“We’re trying to make a difference wherever we can,” says West Chester (Ohio) Training Chief Trevor Frodge about the devastation he witnessed during a three-week deployment to North Carolina and Florida with Ohio Task Force 1, one of FEMA’s USAR teams responding to hurricanes Helene and Milton. Frodge describes his team’s assignments and shares an inside look at how USAR teams operate once on the scene. Plus, we dig into all this: Reaction to FEMA misinformation How to join a USAR task force The power of timed skills training Why pre-arrival assignments work This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Send an email to bettereveryshift@firerescue1.com to share your feedback or offer future guest suggestions!

Colorado Springs Fire Chief Randy Royal was recently named the IAFC’s Career Fire Chief of the Year – and there are a lot of reasons why. Chief Royal details some of the innovative programs happening at the department – a tiered EMS model, mental health support initiatives, a whole blood program, and a unique approach to PPE distribution and cleaning – plus what it’s been like to bring online two new stations and secure an AFG grant to support member health. We dig into all of this and more: Royal’s perspective on balancing your members and your mission The EMS program that has dropped transports of their “most loyal customers” from 100% to 15% Lessons learned from the 2007 Castle West apartment fire where firefighters made 85 ladder rescues Why the fire department is putting hard-wired phone lines back in the stations Related links:  'Mission first, people always': One fire chief's mantra explained This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com.

Serving as IAFC president is a time-consuming job that requires a lot of travel – time away from the fire department. New president Josh Waldo reflects on how the initial angst of releasing the reins to others to shoulder more of the work at home in Bozeman, Montana, can become great pride in seeing those members succeed, even create new and improved ways to get the job done. It’s all part of the prioritization process needed to serve the department, the association and the fire service as a whole. We dig into striking this balance, plus all this: Waldo’s priorities as IAFC president – and what a successful year will look like for him Advice for members who want to be a change-agent at their department The value in learning from leaders who have never donned bunker gear Zam’s escalators vs. stairs moment at Fire-Rescue International This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Email bettereveryshift@firerescue1.com to share your feedback!

“NOT. HERE.” Scottsdale (Arizona) Assistant Chief Eric Valliere gets fired up talking about preventing firefighter line-of-duty deaths because “it’s a passion to keep your people safe.” The problem is that too many people are losing the true meaning of safety, he says, underscoring that safety isn’t about backing off; it’s about making sure your members are set up for success. We dig into all of this, plus: Valliere’s fireground safety pet peeve The leadership “give a crap factor” The power of removing roadblocks for your members The upcoming FDSOA conference bringing “safety to the streets” (and beach!) This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show or have comments? Send an email to bettereveryshift@firerescue1.com to share your feedback.

Trisha Wolford got her fire service start with the Anne Arundel County (Maryland) Fire Department, and 13 years later, she returned as its fire chief – a full circle moment that helped shape her perspective on leadership. Wolford details how she worked to build trust among the membership through transparency and making members feel heard. She also shares what it was like to be deemed a “DEI hire” while addressing some of the misconceptions about DEI efforts in the fire service. Plus, we dig into this: The leap from art major to fire chief “Don’t call them” and other tips for recruiting Gen Z Where chiefs get stuck in the “frozen middle” with DEI efforts How a simple policy around nail polish made a big difference The most important decision she makes as a chief This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email bettereveryshift@firerescue1.com to share your feedback!

Zam and Janelle are trading places on this week’s show, with Zam in the hot seat to share some insights from his fire service career, as well as a peek behind the podcast curtain. Plus, we get into all this: Zam’s 30-something fire service origin story 5 lessons for new lieutenants His pre-fire service life involving bartending and cadavers – a bad combination New opportunities via the First Responder Center for Excellence Why everything comes back to the Wisconsin Badgers This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Have an idea for a show topic or guest? Send an email to bettereveryshift@firerescue1.com to share your feedback!

This episode of the Better Every Shift Podcast is sponsored by Verizon Frontline, the advanced network and technology for first responders. To learn more, visit verizon. com/frontline. The 2024 anniversary of 9/11 marks 23 years since the tragic events that forever altered the course of history and the landscape of public safety. As we move further from that fateful day, the significance of remembering and learning from 9/11 grows even more critical. For many, especially younger generations, 9/11 is transitioning from a lived experience to a historical event, making it essential for public safety professionals to ensure that the lessons identified are not only remembered, but actively applied in today's ever-evolving emergency response environment. In this special crossover episode of the Policing Matters, Better Every Shift and Inside EMS podcasts, co-hosts Jim Dudley, Aaron Zamzow and Rob Lawrence highlight the importance of remembering 9/11 not just as a historical event but as a continuing influence on how public safety agencies operate today.

It was “love at first flame” for Chief Clare Frank, who was first formally introduced to the fire service as a teenager, eager to get on the line, and whose passion for the work propelled her forward, as she rose from seasonal firefighter to fire chief at the Milpitas (California) Fire Department and, ultimately, CAL FIRE’s chief of fire protection. Frank’s love of firefighting is palpable throughout her book, “Burnt: A Memoir of Fighting Fire,” a detailed look at her winding path within the fire service, even her time as a lawyer and peace officer. Frank shares some of her funniest, most compelling, even painful stories from her career with the Better Every Shift team. Plus, we dig into this: Her reaction to a captain’s comment, “I’ve never had a girl I haven’t fired.” Her early take on restructuring the California fire service – and hindsight being 20/20 The “primal scream” moment of her career The fire that turned the tables on Frank This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

In 2017, after experiencing headaches, Berkeley (California) Fire Captain Chris van Luen had an MRI that showed a pea-size tumor at the base of his brain. No one told him or put him on a monitoring program. Four years later, knowing his increased exposure to toxins, van Luen got a full-body MRI. As doctors shared the news that the tumor had quadrupled in size, the earlier detection was revealed to a shocked van Luen. While many would have been infuriated about the mistake, van Luen chose to move past that part of the experience quickly to focus on managing the cancer. He now works to educate firefighters about the importance of taking charge of their health through prevention, detection and treatment. van Luen details his mission, plus all this: Explaining to doctors that “being a firefighter IS the risk factor” Tips for better sleep, even on duty His perspective on saunas, cold plunges and new therapies he’s tried The key question doctors don’t ask – but should This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Email bettereveryshift@firerescue1.com to share your feedback.