RETHINK RETAIL

Get a closer look at the dynamic IT landscape of a leading fashion brand! Host Trevor Sumner sits down with Juliette Arnaud, Global Director of Enterprise Applications at Supreme, to explore the brand's journey and the intricacies of managing IT for a cultural phenomenon. Join us to hear Juliette’s views on balancing Supreme’s unique brand identity with technological advancements and what lies ahead for fashion. Key Insights: - Brand Integrity and IT: Understand how Supreme maintains its brand image while integrating new technologies and processes. - Smart Growth: Discover Supreme's approach to expanding into new markets with a focused strategy. - ERP Implementation: Learn about the challenges and triumphs of implementing an ERP system in a rapidly growing brand. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

The human touch is vital in tech-driven retail! Matthew Adam Smith and April Sabral, Founder and CEO of RetailU, dissect the connection between people and stores, focusing on maintaining humanity in an age of technology and AI. Hear April's insights on the future of retail leadership, the impact of AI, and the essential role of people in building successful retail brands. Key Insights: - Human-Centered Leadership: Learn how RetailU teaches managers custom strategies to inspire, coach, and retain teams in various store types. - Ongoing Support: Explore the importance of continuous coaching and how both online platforms and live workshops sustain leadership development. - Technology and AI in Retail: Discover the potential benefits and challenges of integrating AI into training and coaching, and how it can enhance but not replace human interaction. - Accountability and Performance: Understand the significance of accountability in retail settings and the steps to create a standardized approach that drives team performance. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Emilie Kroner, SVP of Retail and Commerce at MasterCard, shares her insights on data as the new currency in retail. She discusses the fusion of creativity and analytics, highlighting how understanding customer emotions leads to better retail experiences. Kroner delves into evolving consumer expectations post-pandemic, and the essential role of data analytics in anticipating market trends. She emphasizes the importance of personalized shopping experiences and innovative loyalty programs to adapt to modern consumers' needs.

Explore how the new wave of Chinese e-commerce is shaking up global retail! In this episode of the RETHINK Retail Podcast, Rick Watson of RMW Commerce sits down with retail experts Tom McFadyen from McFadyen Digital and Santiago Naranjo Alvaréz from VTEX. Get ready for a detailed discussion on how Chinese marketplaces are reshaping digital retail and what it means for brands everywhere. Join us for enlightening commentary on navigating the e-commerce scene and what lies ahead for the international market. Key Insights: - Emerging Chinese Retail Giants: Discover how the rise of Chinese players like SHEIN and Temu, along with widespread access to Chinese manufacturing, is disrupting traditional supply chains and transforming global retail. - Collaborative Commerce: Understand how collaborative commerce is enabling retailers to compete with major players by connecting with various suppliers and brands. - Speed and Accessibility: See the significance of fast delivery in today’s e-commerce environment and how it influences consumer choices. - Retail Media and Social Selling: Explore the shift from traditional paid advertising to influencer marketing and social selling as key drivers of revenue and engagement. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Savor the sweetness of innovation! Host Liza Amlani sits down with Alisa Brady, Founder of Sweetums Wipes. Alisa shares the journey of Sweetums, a unique sexual wellness and beauty brand that started with the first-ever flavored intimate wipes. From her background in psychology to launching playful and empowering products, Alisa dives into how Sweetums is transforming the market, addressing the evolving needs of modern consumers, and making waves in the wellness industry with a touch of fun. Key Insights: - Bridging Mental Health and Wellness: Learn how Alisa’s background as a psychologist influenced the creation of Sweetums, emphasizing the connection between mental health and sexual wellness. - Market Innovation: Sweetums discovered an untapped consumer interest by introducing flavored intimate wipes, creating a unique product that fills a market gap and attracts significant attention. - Data-Driven Development: Alisa discusses how customer feedback and data insights drive product iterations and new launches, ensuring they meet the real needs of consumers. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Step into the evolving world of airport retail with host Linda Johansen-James, CEO and Founder of International Retail Group, LLC, as she engages with global retail leaders Ruth Crowley, VP of Merchandise & Brand Strategy at Hudson Group, and Amy Higgins. Journey through the transformation of airports, from the latest trends and innovations to the unique challenges faced by this dynamic sector. Learn the importance of adapting to diverse customer demographics and creating unforgettable shopping experiences. Key Insights: - Trends and Innovations: Explore the cutting-edge trends and future innovations shaping airport retail. - Customer Adaptation: Understand how adapting to changing customer demographics is essential for success. - Enhanced Experiences: Learn how to create shopping experiences that leave a lasting impression. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: www.globalretailleaders.com

Embrace the magic of positivity! Harshida Acharya of Fulfillment IQ sits down with Adriana Carrig, CEO and Founder of Little Words Project, as she shares the heartwarming journey of her unique bead bracelet brand that fosters genuine human connections. Each bracelet inspires a chain of positivity, encouraging the spread of love and kindness through uplifting messages. Tune in to hear Adriana's story, from starting the business in her parents' basement to expanding nationwide, her personal stories of resilience, and her unwavering focus on quality and community. Key Insights: - Community Building: Discover how Little Words Project uses inspirational words to build a genuine and engaged community around a brand that emphasizes kindness and connection. - Quality and Customization: Explore the brand's commitment to quality assurance and the customization process for their unique bead bracelets. - Philanthropic Efforts: Understand the give-back initiatives and collaborations with various nonprofits that Little Words Project supports. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Want to know how Esprit is navigating the retail landscape? In this episode of the Rethink Retail Podcast, hosts Harshida Acharya and Ninaad Acharya from Fulfillment IQ sit down with Scott Lux, the Global EVP of E-Commerce Technology and Innovation at Esprit. Discover Esprit's ambitious plans for revitalizing its presence in the U.S. market and gain expert perspectives on defining brand identity in today's competitive landscape. Scott shares how Esprit is enhancing customer experience across digital, physical, and human touchpoints, and tackles the complexities of returns management and regional supply chains. Key Insights: - Building a Distinct Brand Identity: Uncover strategies for standing out and staying relevant in a competitive fashion market. - The Logistics of Online Retail: Understand the financial and logistical aspects of e-commerce amidst a shifting economic landscape. - Revolutionizing Loyalty & Tech: New approaches to loyalty programs and the emerging role of blockchain in retail. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Dive into the future of fashion retail with host Matt Mueller, Founder of Mindful Innovation Services, LLC, and Sabrina Cherubini, SVP of Brand & Digital at Hanky Panky, as they discuss how heritage brands can become customer-centric. Learn about innovative approaches to consumer engagement and the art of balancing wholesale with direct-to-consumer operations. Discover the importance of premiumization and the emotional connection between brand and consumer. Gain valuable lessons on sustainability and innovation in fashion retail. Key Insights: - Customer-Centric Transformation: Strategies for heritage brands to adopt a customer-first approach. - Consumer Insights: Leveraging customer feedback to stay relevant and innovative. - Emotional Branding: The role of empathy and emotion in consumer relations, and providing value beyond discounts. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Unlock a world where shopping becomes an experience, fueled by WOW Concept’s creativity and flair! Join us in the next episode of the RETHINK Retail Podcast as host Yael Kochman sits down with Dimas Gimeno Álvarez, the President of Wow Concept, to unravel the integration of physical and digital retail spaces. Together, they explore the strategic use of in-house and third-party technologies and discuss how both established stores and startups must evolve to stay relevant. Key Insights: - Seamless Integration: Discover the importance of blending physical and digital retail and the evolving role of stores in a digital world. - Strategic Balance: Learn about the balance between in-house development and leveraging third-party solutions for technological advancements. - Leadership Dynamics: Compare the challenges and strategies in managing large established companies versus agile startups. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com