

RETHINK RETAIL
RETHINK Retail
RETHINK Retail - the evolution of retail in today’s connected world.
Join us as we explore the most recent trends and innovations in commerce.
Join us as we explore the most recent trends and innovations in commerce.
Episodes
Mentioned books

Apr 19, 2021 • 25min
Retail Rundown: Gen Z and the Retail Middle Class - with Brandon Rael and Andy Austin
Gen Z, the portion of the U.S. population born around 1996 through roughly 2010, makes up for 40 percent of U.S. consumers and by 2026, Generation Z will surpass millennials as the largest consumer base in the U.S.
In this episode, host Brandon Rael sat down with Andy Austin, president of The Industrious, a global design agency that specializes in creating unique in-store experiences.
Together they discuss how a well-designed, innovative customer experience can be transformative for retailers and the ways in which aligning the customer’s personal brand with the retailer’s brand can engage shoppers and build lasting relationships with the next generation of consumers.
We've got the scoop—and more—on today's episode.
Read the Industrious’ whitepaper: Gen Z and The Retail Middle Class – A Path Forward: https://wearetheindustrious.com/white-paper-genz/
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Hosted by Brandon Rael
Produced by Gabriella Bock
Edited by Trenton Waller

Apr 12, 2021 • 25min
Retail Rundown: Surviving the Latest Retail Apocalypse - with Kitewheel's Mark Smith
Here's a staggering statistic to kick off your Monday morning: 77% of consumers say they have tried new brands since the beginning of 2020
In this episode, we sat down with Mark Smith, President of Kitewheel, a leading solution provider for customer journey orchestration and analytics, to discuss what's driving consumers’ willingness to try new brands.
Kitewheel recently released a report titled “How to Survive The Latest Retail Apocalypse”, which explores key industry trends and offers recommendations on how brands can make the most of an evolving retail landscape.
We've got the scoop—and more—on today's episode.
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Hosted by Julia Raymond Hare
Produced by Gabriella Bock
Edited by Trenton Waller

Apr 5, 2021 • 28min
Retail Rundown: Academics and Next Gen Retail - Ricardo Belmar, Gautham Vadakkepatt & Jeff Roster
In this episode, RETHINK Retail advisor Ricardo Belmar sits down with guests Gautham Vadakkepatt and Jeff Roster to discuss the role of academics in retail and how they are helping to create "new knowledge" for the next generation of retail innovators.
Gautham Vadakkepatt is the Assistant Professor in Marketing and the Director of the Center for Retail Transformation at the School of Business at George Mason University.
Jeff Roster is the Chairman of the Retail Advisory Board at Apptricity Corporation and the former VP of Strategy at IHL Group.
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Hosted by Ricardo Belmar
Produced by Gabriella Bock
Edited by Trenton Waller

Mar 29, 2021 • 23min
Retail Rundown: Signs of Life for Physical Retail - with - David Wilkinson & Britt Mills
Nearly four months into 2021 and retailers in the United States are on track to open more stores than they close this year.
In this episode, guests David Wilkinson and Britt Mills join host Julia Raymond Hare as they examine the state of physical retail and opportunities for emerging DTC brands.
David Wilkinson is the President and GM of NCR Retail Solutions, a leader in enterprise retail technology and the number one global POS software provider for retail and hospitality.
Britt Mills is the Senior Director of Customer Experience at Mobiquity, a global digital consultancy that helps the world's leading brands understand, apply, and engage with technology in meaningful ways.
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Hosted by Julia Raymond Hare
Written and produced by Gabriella Bock
Edited by Trenton Waller

Mar 22, 2021 • 22min
Retail Rundown: Big Grocery Special
Now a year into the COVID-19 crisis, the world has watched as the grocery industry continues to prove its resilience, most notably through the rollout and adoption of same-day pickup and delivery services.
In this special episode of the Retail Rundown Podcast, we'll take a deeper look at the state of the grocery industry as we hear insights from Tony D'Onofrio, Marc Babin, Carl Boutet, Oliver Banks, and Ashley Dudarenok.
LinkedIn: https://www.linkedin.com/company/rethink-industries
Twitter: @RETHINK_Retail
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Hosted by Julia Raymond
Written and produced by Gabriella Bock
Edited by Trenton Waller

Mar 15, 2021 • 32min
Retail Rundown: Special Report - The Retail Renaissance with The Economist's Henry Tricks
On today's episode, we are joined by The Economist's Schumpeter columnist Henry Tricks to explore The Economist's special report “The Retail Renaissance: The Future of Shopping.”
You'll hear insights on the new relationship between mass production and mass consumption; the use of data to bring producers and consumers directly together; customer choice and the ability to decide where and how to shop; and finally, the shift to Asia.
Read the report: https://www.economist.com/futureofshoppingsr
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Hosted by Julia Raymond
Written and produced by Gabriella Bock
Edited by Trenton Waller

Mar 10, 2021 • 35min
Jeremy Brazeal, Creative Director at Reality Interactive
In this episode, we caught up with Reality Interactive's Creative Director Jeremy Brazeal to learn how in-store touch technology thrived during a global pandemic.
We also spoke about the ways consumers are changing, what retailers can do now to prepare them for the next 3-5 years, and what he thinks the ideal post-pandemic retailer will look like.
Episode 132 of the RETHINK Retail Podcast was recorded on March 02, 2021.
Hosted by Julia Raymond
Researched, written and produced by Gabriella Bock
Edited by Trenton Waller

Mar 8, 2021 • 21min
Retail Rundown: Target and the 'Detail of Retail' - with Justin Abrams and Raymond Riley
Is Target aiming to reinvent the mall? Target announced it would be launching Apple mini shops in 17 of its stores in 2021 with more to come in the near future. Target's sales also grew by more than $15 billion in 2020, which was greater than the company's total sales growth over the last 11 years.
So, what can small and mid-size retailers glean from Target's success?
Guests Justin Abrams and Raymond Riley explore this topic and more in today's episode.
Justin is the CEO of FlagshipRTL, a brick-and-mortar retail services platform that has launched stores for major powerhouse luxury brands like Moncler, Bogner, and Bonpoint.
Ray is the Co-CEO of Progress Retail, a retail operations and employee experience platform providing dynamic learning, task management, and company communications.
St. Catrick's Day T-Shirt with Fanny: https://www.target.com/p/men-s-st-catrick-s-day-with-fanny-short-sleeve-graphic-t-shirt-white-green/-/A-81316252
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Hosted by Julia Raymond
Written and produced by Gabriella Bock
Edited by Trenton Waller

Mar 1, 2021 • 24min
Retail Rundown: All Eyes on Big Tech - with Sucharita Kodali and Mina Fader
In this episode, Forrester Research's Sucharita Kodali sits down with Mina Fader, Managing Director of the Baker Retailing Center at the University of Pennsylvania.
They discuss recent allegations that Amazon favored big sellers on its India platform, as well as Standard Cognition’s recent round of funding and, finally, Facebook’s current news debacle in Australia.
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Hosted by Sucharita Kodali
Written and produced by Gabriella Bock
Edited by Trenton Waller

Feb 22, 2021 • 28min
Retail Rundown: Preparing for the 'Retail Renaissance' - with Peter Cohan & Andrew Smith
Are you ready for the Roaring Twenties? On today's episode, we discuss Best Buy's digital transformation, retail's new physical estate and the post-pandemic retail landscape.
Featuring guests Peter Cohan and Andrew Smith.
Peter Cohan is the president of Peter S. Cohan and Associates, a management consulting and venture capital firm. He is also a Forbes contributor and columnist at Inc. Magazine. You can find his new book, "Goliath Strikes Back" on Amazon.
Andrew Smith is the co-founder of Think Uncommon, a retail consultancy helping retailers innovate. He is the co-author of the book, "Retail Innovation Reframed," a how-to guide to implementing innovative capability in a retail business.
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Hosted by Julia Raymond
Written and produced by Gabriella Bock
Edited by Trenton Waller